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Pennsylvania Counseling Services – West Philadelphia Street

301 West Philadelphia Street
York, PA 17401
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Pennsylvania Counseling Services - West Philadelphia Street PA 17401

About Pennsylvania Counseling Services – West Philadelphia Street

Pennsylvania Counseling Services (PCS) offers accessible outpatient therapy for adults and adolescents struggling with substance use disorders and mental health issues or both. This clinic is located on West Philadelphia Street in York less than a mile west of downtown and two miles south of US Route 30 for direct route access to nearby Lancaster and Gettysburg.

They strive to create a safe, conducive and nurturing outpatient setting where clients are inspired to discuss their struggles and get the support necessary to start healing. They even offer optional telehealth across all their service locations. Telehealth can be particularly helpful for clients staying in remote locations as it eases transportation constraints. PCS keeps costs low by accepting Medicare, Tricare and several major private insurance companies. This also ensures access to care for broader audiences.

Pathway to Recovery and Personal Growth

York Psychiatric Clinic guides clients toward lasting recovery and personal growth via quality, tailored care that addresses current and ongoing needs. They offer both general outpatient (OP) and intensive outpatient programs (IOP) to help adults over 18 navigate mental issues, unhealthy substance use and co-occurring disorders.

Therapeutic support is delivered in both group and individual formats by a multidisciplinary team of experts. These experts employ various proven methods like cognitive behavioral techniques and motivational interviewing to encourage change in behavior and thought patterns that often lead to substance dependence.

Specialized programming includes a Spanish recovery group that provides culturally responsive support and guidance for Spanish-speaking clients. They even offer Christian or spiritual counseling, which can help you find purpose and hope in recovery through connection to a higher power. Psychiatric evaluation and medication management may be provided as part of integrated care for patients with co-occurring disorders. This ensures well-rounded care that fosters general wellness of the mind, body and spirit.

Specialized Adolescent Recovery

The experts at PCS employ contingency management to help adolescents aged 12 to 17 navigate recovery. Contingency management is a proven approach that combines behavior management with cognitive behavioral techniques to promote lasting abstinence.

The technique basically rewards positive behavior like attending therapy or abstaining from drug/alcohol use with incentives such as vouchers or small prizes. Adolescents in recovery may receive a gift card for passing a drug test. This can help reinforce their motivation to stay sober. Emphasis is placed on weakening the rewards associated with using drugs by substituting them with healthier activities that encourage lasting abstinence.

Adolescent recovery in PCS highly emphasizes the involvement and support of your family, caregivers and even other natural support networks. Teens attend between 14 and 18 therapy sessions during the program to build practical coping and relapse prevention strategies. Sessions are tailored so teens can continue schooling and other daily routines while receiving care. The program also involves drug screening to monitor progress and compliance with treatment guidelines. PCS also offers school-based adolescent outpatient recovery, truancy prevention services and student assistance programs.

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Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Latest Reviews

Skylar Partlow
1 week ago on Google
1
Should be -0 as a rating. Unhappy with the services of you are 1 minute late they will not let you into the group and everything has to go through your counselor. The front office staff act like they don’t want to help with anything and give you attitude once you ask for a supervisor. I discharged myself due to my counselor only working 3 times a week with a set schedule.
Joseph Joelsz
3 weeks ago on Google
5
I think her name is Kelsey. She’s awesome. Great group loved it. I cannot complain. Yeah, Good experience overall, I opened up , met some cool people. It was pretty chill. She was very open and understanding. She also worked with my schedule, made me feel like she was here to help me not out to get me if that makes sense. She even gave us snacks once . What made it cool 😎 was that it proved she was listening to us talk during group. Not just in lala land or clock watching or on her phone you know . She’s cool. Ashleynn was cool to and nice . Easy to talk to and schedule with
Lea Leiby
10 months ago on Google
3
While Dr Hutton is very nice, the people at the front desk, minus Caleb (?) could use some help in the customer service dept.. Whoever I spoke to yesterday (12/27/22) was very soft spoken, so I asked her NICELY if she could please speak up and she practically bit my head off; interrupting me, being rude, etc. I called today (6/3/2024) to request the link for an appt and the girl whi answers the phone basically called me a liar and blamed me for THEIR mistake, which I DO NOT appreciate. They need to hire better front desk staff. Again, today, (11/11/23), I called today have them send me the link and the receptionist was rude. I don't appreciate it. Had appt today (2/10)and called today have someone send the link (because they NEVER do) and the lady who picked up basically yelled into the phone andbsaid" PA counseling, please hold" in a rude manner, which i do not appreciate; also said "hold on a sec" then hung up on me!
Response from the owner1 week ago
Thank you so much for your feedback, and we are deeply sorry for the frustration you’ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
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4.7 / 10

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Roy Smith

Founder

Ruthie Davis

CEO

Becki Hager

CFO

Kimberly Ernest

President

Tim Nicklas

VP of Treatment Services

Patricia Barrios

VP of Financial Operations

Don Hager

VP of Information Technology

Leah Hannah

VP of Marketing & Development

Contact Information

Building icon

301 West Philadelphia Street
York, PA 17401

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Reviews of Pennsylvania Counseling Services – West Philadelphia Street

2.5/5 (28 reviews)
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0
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0
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (28 reviews)
Skylar Partlow
1 week ago
1

Should be -0 as a rating. Unhappy with the services of you are 1 minute late they will not let you into the group and everything has to go through your counselor. The front office staff act like they don’t want to help with anything and give you attitude once you ask for a supervisor. I discharged myself due to my counselor only working 3 times a week with a set schedule.

Joseph Joelsz
3 weeks ago
5

I think her name is Kelsey. She’s awesome. Great group loved it. I cannot complain. Yeah, Good experience overall, I opened up , met some cool people. It was pretty chill. She was very open and understanding. She also worked with my schedule, made me feel like she was here to help me not out to get me if that makes sense. She even gave us snacks once . What made it cool 😎 was that it proved she was listening to us talk during group. Not just in lala land or clock watching or on her phone you know . She’s cool. Ashleynn was cool to and nice . Easy to talk to and schedule with

Lea Leiby
10 months ago
3

While Dr Hutton is very nice, the people at the front desk, minus Caleb (?) could use some help in the customer service dept.. Whoever I spoke to yesterday (12/27/22) was very soft spoken, so I asked her NICELY if she could please speak up and she practically bit my head off; interrupting me, being rude, etc. I called today (6/3/2024) to request the link for an appt and the girl whi answers the phone basically called me a liar and blamed me for THEIR mistake, which I DO NOT appreciate. They need to hire better front desk staff. Again, today, (11/11/23), I called today have them send me the link and the receptionist was rude. I don't appreciate it. Had appt today (2/10)and called today have someone send the link (because they NEVER do) and the lady who picked up basically yelled into the phone andbsaid" PA counseling, please hold" in a rude manner, which i do not appreciate; also said "hold on a sec" then hung up on me!

Response from the owner
Thank you so much for your feedback, and we are deeply sorry for the frustration you’ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
Ronald Silks
10 months ago
1

they tell you they take your inssurance then keep charging you for other things that they say are not covered,i'm now $230.00 out of pocket and they are asking for $300+ now for a polygraph test,,, but still i received no help from them yet,,no returned phone calls,or anything,called and left messages but know returned calls,,

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