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Community Mental Health Center

521 Beach 20th Street Queens, NY 11691
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About Community Mental Health Center

Community Mental Health Center, located in Queens, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Community Mental Health Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Community Mental Health Center has received accreditations from The Joint Commission.

Latest Reviews

Tiffany L
2 months ago on Google
1
Horrible place. They changed me $326 for a 3min phone conversation. N after 3 months they still refuse to do Anything. They won't even let me speak with the woman that charge the bill to my account. They monopolize on a fact that they are the only hospital over here. I just choose not to a deal with them anymore I'm not going to any hospital as associated with them4year later I decided to give this place another try after suffering a lost and being told this was my only option in the area. Only to have ACS called on me during my intake interview because my 7yo to step into the hall way to take a short time out because he was acting up. He threw a tantrum n before I knew it 4ppl showed up telling me he couldn't be there cause he was loud. I pulled him back into the room. Explained why i had sent him out and apologized and explained i was seeking help for him for his outbursts but it hard to speak in so a small room and deal with him tantrum. Before I left . ACS had already visited my home and then called asking why I wasn't home (I was down the block from the office) so without finding out what happened or why i was there. I was reported to by ACS on my intake day. A lot of the doctors there are noy intouch with the real word and have one sided views on how to parent. If it doesn't match with there's. U get ACS. Don't give ur kid a yearly flu shot ACS. Don't want to vaccine ACS. Homeschooling ACS
ALICExSINx Wonderland
1 year ago on Google
1
When I was there, they didn't allow you to change therapists which is ridiculous to me, like what kind of mental health facility doesn't allow you to change therapists if yall aren't clicking???My psychiatrist there was wonderful but my therapist and I just didn't click. Multiple times I would come in and she would ask me if I gained weight even though I told her a few times it made me uncomfortable to hear her ask that. Also she would ask the same questions almost every session even though I would say, "we've been through this" and she would say someone like she doesn't recall. So sometimes some sessions just felt the same.Not only that, but I never left those sessions feeling better than when I went in. Never. I either felt exactly the same or so so so much worse.I asked the front desk to change my therapist and they said no and then my next session my therapist confronted me asking why I wanted to change her and I felt so uncomfortable and anxious and I just said I don't feel we click and she said, "well we don't change therapists here so anyway...". My psychiatrist understood me and tried to convince the people there to change my therapist and they just wouldn't.Eventually I had enough and I left and went to another mental health facility. This one is so much nicer, so much more welcoming and I have the freedom to switch therapists, no questions asked, as it should be.Sometimes I look back on my time at St John's and realize how miserable I was before changing facilities.Also when I was there last, that was actually my second time there because I was forced to go as a teenager. And that therapist told me I was living in a fantasy land just because I wrote poems/lyrics and dreamed of being in a band. She refused to read my poems/lyrics even though I opened up in them way more than I did to her.
Chantelle Roberson
5 years ago on Google
1
A joke, really. More like a farce. I did a walk in expecting to be able to make an intake appointment. What I got, was a card to call back and speak to an intake worker (who walked right past me) to set one. Cool. I call this number back several times only to get an answering machine. I leave my info on the message and waited for a call back. Days later (about 2) I missed the call by a few minutes and then another one seconds. Each time I call back same process. The last call I literally missed by a second and called back thinking someone would answer. I left another message and didn't receive a call back after that. You are better off going to New Horizon or Safe Space. These people are literally sitting ducks collecting a check. It's ridiculous.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Donald T. Morrish, MD, MMM

CEO

Sharika Gordon

Senior VP & Chief People Officer

Steven Guido

Executive VP & CFO

Karen Paige, MBA, RN, CPPS, CPXP, OCN, CPHQ

Executive VP & COO

Jameela Yusuff, MD, MPH

Senior VP & CMO

Keisha-Ann Wisdom, DHA, MBA, BSN, RN, NEA-BC

Senior VP of Patient Services & Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (718) 869-8822
Building icon

521 Beach 20th Street
Queens, NY 11691

Rehab in Cities Near Queens

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Reviews of Community Mental Health Center

2.6/5 (9 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (9 reviews)
Tiffany L
2 months ago
1

Horrible place. They changed me $326 for a 3min phone conversation. N after 3 months they still refuse to do Anything. They won't even let me speak with the woman that charge the bill to my account. They monopolize on a fact that they are the only hospital over here. I just choose not to a deal with them anymore I'm not going to any hospital as associated with them 4year later I decided to give this place another try after suffering a lost and being told this was my only option in the area. Only to have ACS called on me during my intake interview because my 7yo to step into the hall way to take a short time out because he was acting up. He threw a tantrum n before I knew it 4ppl showed up telling me he couldn't be there cause he was loud. I pulled him back into the room. Explained why i had sent him out and apologized and explained i was seeking help for him for his outbursts but it hard to speak in so a small room and deal with him tantrum. Before I left . ACS had already visited my home and then called asking why I wasn't home (I was down the block from the office) so without finding out what happened or why i was there. I was reported to by ACS on my intake day. A lot of the doctors there are noy intouch with the real word and have one sided views on how to parent. If it doesn't match with there's. U get ACS. Don't give ur kid a yearly flu shot ACS. Don't want to vaccine ACS. Homeschooling ACS

ALICExSINx Wonderland
1 year ago
1

When I was there, they didn't allow you to change therapists which is ridiculous to me, like what kind of mental health facility doesn't allow you to change therapists if yall aren't clicking??? My psychiatrist there was wonderful but my therapist and I just didn't click. Multiple times I would come in and she would ask me if I gained weight even though I told her a few times it made me uncomfortable to hear her ask that. Also she would ask the same questions almost every session even though I would say, "we've been through this" and she would say someone like she doesn't recall. So sometimes some sessions just felt the same. Not only that, but I never left those sessions feeling better than when I went in. Never. I either felt exactly the same or so so so much worse. I asked the front desk to change my therapist and they said no and then my next session my therapist confronted me asking why I wanted to change her and I felt so uncomfortable and anxious and I just said I don't feel we click and she said, "well we don't change therapists here so anyway...". My psychiatrist understood me and tried to convince the people there to change my therapist and they just wouldn't. Eventually I had enough and I left and went to another mental health facility. This one is so much nicer, so much more welcoming and I have the freedom to switch therapists, no questions asked, as it should be. Sometimes I look back on my time at St John's and realize how miserable I was before changing facilities. Also when I was there last, that was actually my second time there because I was forced to go as a teenager. And that therapist told me I was living in a fantasy land just because I wrote poems/lyrics and dreamed of being in a band. She refused to read my poems/lyrics even though I opened up in them way more than I did to her.

Chantelle Roberson
5 years ago
1

A joke, really. More like a farce. I did a walk in expecting to be able to make an intake appointment. What I got, was a card to call back and speak to an intake worker (who walked right past me) to set one. Cool. I call this number back several times only to get an answering machine. I leave my info on the message and waited for a call back. Days later (about 2) I missed the call by a few minutes and then another one seconds. Each time I call back same process. The last call I literally missed by a second and called back thinking someone would answer. I left another message and didn't receive a call back after that. You are better off going to New Horizon or Safe Space. These people are literally sitting ducks collecting a check. It's ridiculous.

Gina Reyes
7 years ago
1

Mental health service is not good for making an appointment

Jiselle Rodriguez
8 years ago
1

Very bad service would give 0 stars if I could Went in today to er department 6-16-2017 at 9:15am with chest discomfort after a long night of chest pains and numbness in jaw and left side and lost of breath every symptoms possible for heart attack... the registration lady very nice and fast the triage nurse very nice and fast took matter serious transferred me immediately to er to have a ekg spoke to charge nurse walter which sent her to put me in a bed when we got there the nurse assigned to that bed started yelling "no no more patients i have two patients already it's not fair" which i can understand but that is something that is supposed to be discussed in private not in front of all er patients that are there for obvious reasons "SICK" and she walked me over to bed number 9 which nurse assigned was marie she yells I'm going on BREAK and leaves they sent a nurse name ada very nice and polite lady did my ekg and that was the last person from 9:30am till almost 12pm no ONE , no nurse nor Doctor went in to check on me totally unacceptable and disgusting..... while all nurses and Doctors are there carrying on about personal business patients are there without being attended or treated .... horrible experience while such a serious matter they need all new staff and hire staff that really care about there patients instead of paychecks!!!!

Javone Peterson (Discharged Student)
8 years ago
5

Vex “Vex” Thompson
9 years ago
3

Maria's Yummy's kitchen Yates
9 years ago
5

Sonia Nunez
9 years ago
5

I have the best sperience.my dougther was sick there for 3 day.and they do everything to see her better.el hospital esta super Bueno Hacen todo lo possible por ver sus paciente sanos y comodo ,ademas de limpio las personas son muy amable y servicial desde la que limpia la que cosina, en fin muy bueno

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