800-784-1361
Zero Stars—If I Could Give Zero, I Would Santa Rosa Memorial Hospital Behavioral Health is a nightmare of incompetence, neglect, and deception. If you have a loved one here, be prepared to fight tooth and nail for their rights because this facility will obstruct, gaslight ...
About Aurora Santa Rosa Hospital
You’ll find both inpatient and outpatient care programs, both of which utilize the expertise of trained physicians, social services clinicians, and activities therapists. There are also flexible treatment options including a partial hospitalization program, an intensive outpatient program, and telehealth services.
Adult and adolescent inpatient programs incorporate 24/7 monitoring and stabilization along with therapy services. You’ll work with your team to determine an appropriate individualized treatment plan designed to meet your recovery objectives.
There’s also a special track for seniors, aged 62 and above. Here, they’ll help you age with grace and dignity by addressing any of your psychological concerns. They have inpatient and outpatient, but even if you’re not staying overnight, they’ll give you lunch, snacks, and free transportation to your appointments.
Through the outpatient programs, you’ll be supported through treatment modalities including dialectical behavior therapy, cognitive behavioral therapy, and eye movement desensitization and reprocessing.
Latest Reviews
Sending your kid to this facility is a nightmare for parents. Our minor child was transferred to Santa Rosa Behavioral Healthcare without our knowledge or consent, and from that point on, the experience has been nothing short of traumatizing for us as parents. For the safety and well-being of your child, given a choice, do not allow them to be sent here.
Absolutely terrible place to go to—no one seems to know what is going on with the patients in their care, and you are left in the dark about your own child’s condition and treatment.
Zero communication! You can call multiple times trying to reach your child’s caregiver, only to be left on hold for hours or endlessly transferred from one number to another. All you get is voicemail after voicemail, and not a single return call. It’s beyond frustrating and completely unacceptable
It is unthinkable that a facility charged with the care of vulnerable minors can operate with such disregard for parental rights and basic communication. The staff comes across as dismissive and disorganized, and the level of accountability is non-existent. If I could give zero stars, I would. This is not a place of healing—it’s a place of frustration, fear, and complete neglect of families.
Response from the owner3 weeks ago
We’re truly sorry to hear about your experience. Your feedback is important to us, and we take concerns like yours seriously. Please reach out to our Quality Assurance team at 707-800-7736 so that we can work through this with you.
I went to Santa Rosa Behavioural Health as a minor—I was heavily medicated so I don't exactly remember when. Throughout my stay I was horrifically mistreated and witnessed abhorrent amounts of malpractice.
While I was there I was on a dosage of Lithium that was so heavily mismanaged it's almost comical. I started at 900 mg , they boosted me up to 1200 mg which caused Lithium toxicity and then abruptly took me off. They decided to "cross-taper" with Depakote. After all of that they decided to give me Thorazine daily (WITHOUT PARENTAL CONSENT). Thorazine combined with Lithium Toxicity made me extremely ill. At one point my actual blood pressure reached the low 70s. Mind you I was already taking an entire insane concoction of medication such as fluphenazine—I DID NOT NEED TO BE ON THREE ANTIPSYCHOTICS!! I have never been diagnosed with a psychotic disorder in my life.
The children there were extremely aggressive and quite frankly the worst youth cases I have ever seen. When I arrived they immediately roomed me a "girl" who was clearly psychotic, maybe because of meth? She promptly became aggressive with me. Later on she tried to gouge her own eyes out (direct statement from her, unsure if this truly occurred). All of these children were psychotic or severely abused. Some kids were there for more than three months. There was a boy on the unit who was actually on a 1 to 1 for sexually assaulting a girl. There was another girl who would punch holes into the wall.
After all of that they kept me for over two weeks waiting for residential placement which never even happened. I attempted to go to some kind of PHP after if I recall correctly. The PHP kicked me out for being insane off whatever medication combination they left me with. I went to a residential after—and, of course they kicked me out and referred me to inpatient again because I was an absolute nutcase after Santa Rosa. I was unable to sleep after I left this hellhole for some reason, and had severe athakasia or however you spell it. I was so uncomfortable in my own body, it was literally like the schizophrenic people complaining about bugs underneath the skin.
I went to John Muir after and was actually treated correctly. Then went to another residential. Thankfully, things all worked out in the end.
Moral of the Story is: Never, and I mean never allow someone under your care to be admitted to this hellscape. I sincerely hope they get shut down.
Response from the owner3 weeks ago
We’re truly sorry to hear about your experience. Your feedback is important to us, and we take concerns like yours seriously. Please reach out to our Quality Assurance team at 707-800-7736 so that we can work through this with you
This place is absolutely terrible my son killed himself for being in there he was 14
Response from the owner3 weeks ago
We take concerns like yours seriously. Please reach out to our Quality Assurance team at 707-800-7736 so that we can work through this with you. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.8 / 10
Gallery
Accepted Insurance
Managed Health Network (MHN)
Medi-Cal
Sutter Health
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Partial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Intervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need
Medically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.
Aftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Alcoholism, or alcohol use disorder (AUD), is defined by alcohol dependence. This is a state the body reaches when it experiences withdrawal symptoms in the absence of alcohol. A person who has AUD craves alcohol and continues to drink despite adverse consequences. Because withdrawing from alcohol can pose health risks, individuals with AUD should seek professional alcohol rehab in California to overcome their alcohol addiction. This process typically involves medical detox, rehabilitation, and maintenance.
Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.
Opioid AddictionPrograms
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.
Amenities
-
Private Setting -
Private Rooms -
Gym -
Recreation Room -
Meditation Room
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: California
Contact Information
1287 Fulton Road
Santa Rosa, CA 95401
Get Help Now - 415-941-4204
Sponsored Helpline
Sponsored Helpline
Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD
Rehab in Cities Near Santa Rosa
Back to CA
