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Banner – University Medicine Behavioral Health

1300 North 12th Street Phoenix, AZ 85006
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Banner - University Medicine Behavioral Health AZ 85006

About Banner – University Medicine Behavioral Health

Banner University Medicine Behavioral Health Clinic is a behavioral health treatment center in Phoenix, Arizona. They help with a variety of behavioral health needs and that includes drug and alcohol addiction.

This clinic is actually part of the broad Banner Health network. That’s a good thing because it means they offer a comprehensive selection of programs and levels of care and they can refer you to the one that’s the perfect fit. This particular location offers outpatient treatment for substance use disorder. They can help you detox and provide medications that ease your recovery. They also have counseling to help you develop new post addiction life skills and learn how to cope without drugs and alcohol.

While this clinic doesn’t offer inpatient addiction treatment Banner Health does have other facilities that do. They can refer you to the program that is perfect for your recovery. And if you have mental health conditions that play a role in your addiction they can help with mental health treatment too. To sweeten the deal even more this facility has other health departments including primary care so you can coordinate all your medical care in the same cohesive system.

Latest Reviews

Rashed Chaudhry
3 months ago on Google
5
I alway have really good care from Dr. kumar
Response from the owner7 months ago
Nothing makes us happier than hearing our staff is doing a great job. Thank you for the feedback.
Liz Flowers AZ-PHOENIX
4 months ago on Google
1
My grandson was in the NICU for a few months. terrible experience.
Response from the owner3 months ago
We don t want to disappoint or fall short of expectations. If you would like to share further, please fill out this secure form: https://www.bannerhealth.com/feedback.
Kalyn McNicol
5 months ago on Google
5
I ve been a patient here for 9 years seeing maybe 5 doctors, each for 2 years or less until they graduate. I ve always liked the front office staff and the doctors. I even used a therapist in this office who completely changed my life for the better. Right now I have Miller-Munoz for my doc and she is the most thoughtful doc I ve had so far, totally in-tune with details and showing compassion along the way. There are good hearts here!
Response from the owner1 month ago
Wow! We appreciate the kind words. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Location

Accepted Insurance

Banner – University Medicine Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting
  • wifi iconWifi

Staff & Accreditations

Staff

Alena Ognar, DO

Psychiatrist

Pallavi Joshi, DO

Psychiatrist and Neurologist

Shedzad Ayub, DO

Psychiatrist

Matthew Conelius, MD

Psychiatrist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9489

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona
License Number: MED7024

Contact Information

Building icon

1300 North 12th Street
Phoenix, AZ 85006

Fact checked and written by:
Courtney Myers, MS
Edited by:
Courtney Myers, MS

Rehab in Cities Near Phoenix

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Reviews of Banner – University Medicine Behavioral Health

4/5 (26 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

CHRISTINE MARK
2 months ago
5

The clinic is convenient, flexible, has telehealth option and it's easy to make an appointment. I've loved working with my physician.

Response from the ownerInvalid relative date format:
It is our mission to make health care easier so that life can be better. We always appreciate hearing that we've exceeded expectations.
Ly Dionique
3 months ago
5

Wow I’m impressed the atmosphere lovely the ladies at the front desk and the nurse are very friendly and I am already getting good vibes from the Dr. great fantastic job my friends I’m so very comfortable 🤭 I ain’t never had a Dr come out to get me for my appointment before wow I feel comfortable

Response from the ownerInvalid relative date format:
We love to hear that our team members are doing an excellent job. Thank you for sharing!
Rashed Chaudhry
3 months ago
5

I alway have really good care from Dr. kumar

Response from the ownerInvalid relative date format:
Nothing makes us happier than hearing our staff is doing a great job. Thank you for the feedback.
Liz Flowers AZ-PHOENIX
4 months ago
1

My grandson was in the NICU for a few months. terrible experience.

Response from the ownerInvalid relative date format:
We don’t want to disappoint or fall short of expectations. If you would like to share further, please fill out this secure form: https://www.bannerhealth.com/feedback.
Just Kile
5 months ago
5

Response from the ownerInvalid relative date format:
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Kalyn McNicol
6 months ago
5

I’ve been a patient here for 9 years seeing maybe 5 doctors, each for 2 years or less until they graduate. I’ve always liked the front office staff and the doctors. I even used a therapist in this office who completely changed my life for the better. Right now I have Miller-Munoz for my doc and she is the most thoughtful doc I’ve had so far, totally in-tune with details and showing compassion along the way. There are good hearts here!

Response from the ownerInvalid relative date format:
Wow! We appreciate the kind words. Thank you.
Ken Phillips
6 months ago
5

Dr. Kumar is wonderful. I just completed a comprehensive positive review on Banner Health. I want to spend the effort to do it again here. Even though she is well worth it.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback! We're pleased to hear about your positive experience with our team.
rick Intorcia
7 months ago
5

Response from the ownerInvalid relative date format:
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Lyle Bear
7 months ago
5

I was in their inpatient treatment for my mental health issues and they were the best in helping myself out with my treatment. The nurses and the techs were very friendly. I would definitely recommend this place for your personal care.

Response from the ownerInvalid relative date format:
It's always great to hear positive feedback. Thank you for sharing!
Mar. S
8 months ago
5

Response from the ownerInvalid relative date format:
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Superstars Realty
9 months ago
5

Interactions were extremely helpful and treatment was an enlightening experience

Response from the ownerInvalid relative date format:
It's always great to hear positive feedback. Thank you for sharing!
Leonard Pennock
10 months ago
1

Will lie about accepting AHCCCS MercyCare when scheduling your appointment, then lie about accepting it AGAIN when confirming the appointment. Will make you wait a month for an appointment after telling you multiple times they accept your insurance and then when you arrive for the appointment will then tell you that they don't have any providers who accept that insurance.

Response from the ownerInvalid relative date format:
Please complete this secure form so that we can learn more and connect you with the appropriate team members: https://www.bannerhealth.com/feedback.
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