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CHD Outpatient Behavorial Health Services

489 Bernardston Road, Suite 204 Greenfield, MA 01301
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About CHD Outpatient Behavorial Health Services

CHD, or The Center for Human Development in Greenfield, Massachusetts, provides accredited outpatient addiction treatment for teens and adults of all races, genders, and ethnicities. Behavioral health and early intervention services are also available to children through their telehealth and virtual therapy services.

One of my favorite things about this center is its commitment to inclusivity. Their multilingual services extend to support for those who are hard of hearing. Their offering reflects the needs of the communities they help, and that’s really refreshing to see. They’re also LGBTQIA+ friendly, highlighting that they do not accept discrimination against gender or sexuality. That’s a loud and proud green flag, to me.

They also offer support to those with co-occurring conditions, including PTSD, anxiety, depression, and more. Many of their recovery coaches also have lived experiences of what they’re treating. I think this is fantastic, as it allows their staff to better empathize and relate with you. Favoring a holistic approach, they like to treat the person as a whole. They can tailor their care on an individual level, whether they’re treating new parents, families, or young adults. Experiences from all walks of life are welcome here.

Designed to fit around individuals’ lives and commitments, outpatient care involves individual and group therapy, with multilingual staff. Court-supported driver education programs are also available to those who need them, as well as specialized programs for teens and adults.

Latest Reviews

Brianna B (Bri)
9 months ago on Google
3
Very good place. More private don t have to stand in line for nothing. The nurses are great. They work with you very well!!! Yes with the bottles!! Very fast you can receive them!! They are very nice.LATE DOSING WOULDN T HURT.Extra 30 minutes wouldn t hurt at all!!!!! Y all have till 3pm! 30 minutes wouldn t hurt at all!!!! Would be appreciated by everyone!!!!!!!Only thing is why no females/detox?! We need more than Carlson or Worcester for the females. The worst places to send a female too. Should seriously look into bringing detox back for EVERYONE. It s not fair at all and there s literally no where for females other than the one place no one wants to be because it s uncomfortable and not a good place. Worcester or any places up that way are not either. You guys really messed up the females side of getting help. You became not a resource for help. It s sad. People still need you guys. Don t need to be sectioned to get help.* Don t suggest detox if you can t provide it DOCTORS & NURSES & SUPERVISORS of the Clinic. *Glad you can be sectioned there if need be though but no one tryna get sectioned to get help so. Really think about changing downstairs treatment because just a male CSS is sad and you are wasting beds for people who need DETOX! I see no one for CSS! Barely! BRING BACK DETOX FOR EVERYONE.Thanks for what y all do though but definitely take these suggestions into consideration. They are serious suggestions and would help everyone. Idk who would even do that to people who need detox. Very sad idea to switch it up especially with Providence/MiraVista shutting down their detox!!!!
Eric Gonzalez
10 months ago on Google
5
If you saw a red and black Phoenix bird drawing, that was me (:I miss the staff & all the people I ve met there. I d recommend this program to any and every person with addiction!If you have a problem with this program then probably you out to stop running your own program!
William Goodwin
11 months ago on Google
5
This place is the best!!!! I was at HCRC for a little over a year and many issues with them during that time. BHN has been so accommodating with me so far,and Bonnie's so nice!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

CHD Outpatient Behavorial Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (413) 774-6252
Building icon

489 Bernardston Road
Suite 204
Greenfield, MA 01301

Fact checked and written by:
Lauren Thompson
Edited by:
Peter Lee, PhD

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Reviews of CHD Outpatient Behavorial Health Services

3.5/5 (27 reviews)
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Overall Experience
Date Submitted
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Google Reviews

3.5 (27 reviews)
Brianna B (Bri)
9 months ago
3

Very good place. More private don’t have to stand in line for nothing. The nurses are great. They work with you very well!!! Yes with the bottles!! Very fast you can receive them!! They are very nice. LATE DOSING WOULDN’T HURT. Extra 30 minutes wouldn’t hurt at all!!!!! Y’all have till 3pm! 30 minutes wouldn’t hurt at all!!!! Would be appreciated by everyone!!!!!!! Only thing is why no females/detox?! We need more than Carlson or Worcester for the females. The worst places to send a female too. Should seriously look into bringing detox back for EVERYONE. It’s not fair at all and there’s literally no where for females other than the one place no one wants to be because it’s uncomfortable and not a good place. Worcester or any places up that way are not either. You guys really messed up the females side of getting help. You became not a resource for help. It’s sad. People still need you guys. Don’t need to be sectioned to get help. * Don’t suggest detox if you can’t provide it DOCTORS & NURSES & SUPERVISORS of the Clinic. * Glad you can be sectioned there if need be though but no one tryna get sectioned to get help so. Really think about changing downstairs treatment because just a male CSS is sad and you are wasting beds for people who need DETOX! I see no one for CSS! Barely! BRING BACK DETOX FOR EVERYONE. Thanks for what y’all do though but definitely take these suggestions into consideration. They are serious suggestions and would help everyone. Idk who would even do that to people who need detox. Very sad idea to switch it up especially with Providence/MiraVista shutting down their detox!!!!

Eric Gonzalez
10 months ago
5

If you saw a red and black Phoenix bird drawing, that was me (: I miss the staff & all the people I’ve met there. I’d recommend this program to any and every person with addiction! If you have a problem with this program then probably you out to stop running your own program!

William Goodwin
11 months ago
5

This place is the best!!!! I was at HCRC for a little over a year and many issues with them during that time. BHN has been so accommodating with me so far,and Bonnie's so nice!!!

andreina rivera
2 years ago
1

Showed up at 8 pm and still waiting now at 10:05 to be brought in never been to a place like this before

Zilkia Marcano viuda de Kuidlan
3 years ago
5

The best decision I have made.

Brooke A
3 years ago
1

This place is the worst. Feels like a prison; no unblocked windows, nothing to do, concrete walls and mandatory scrubs. There are much better options in massachusetts.

Response from the ownerInvalid relative date format:
Hi Brooke, we are sorry to hear about your negative experience. We want to continually improve and would be very interested in hearing more from you directly. Please email Human.Resources@bhninc.org so we can better understand and address your concerns
William Dodge
3 years ago
3

Ana Hernandez
3 years ago
5

Tracie J.
4 years ago
5

I have very likely been to nearly every program in Western and Central Massachusetts, and this one was the best by far. Great staff, professional, friendly and compassionate, and they maintain a positive and relaxed atmosphere while enforcing rules, i.e. fighting, fraternizing (if ur looking for a detox hookup, look elsewhere, people there are there for recovery, and basic politeness hh you all the help and support you need, both in-house and if you wish to go on to further treatment. Highly recommend them.

Cassandra Race
4 years ago
1

Kevin
4 years ago
2

Carolyn Sherman
4 years ago
1

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