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Harmony Hills

18121 Boys Ranch Road Altoona, FL 32702
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Harmony Hills FL 32702

About Harmony Hills

Inpatient care offers an intense level of care for the most severe addiction symptoms. Clients receive support around the clock from a comprehensive health and support team while living in the facility. The length of a stay depends on a client’s needs, with extended treatment options available.

Clients are connected with a care team of counselors and therapists to craft a custom care plan that best addresses each client’s needs. In addition to medical support, clients learn coping skills through individual, group, and family therapy, 12 step therapy, relapse prevention education, cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and EMDR therapy.

Harmony Hills has additional programs focusing on mental health disorders like depression, anxiety, and schizophrenia. Sometimes, such problems can develop in those struggling with addiction or addictive behaviors who get used to coping with mental illness. Co-occurring disorder treatment allows staff to treat not only addiction but adjacent mental health concerns as well.

Co-occurring disorder treatment utilizes the same therapeutic approaches but simply adjusts the focus to include other diagnosed mental disorders. It’s been shown to decrease the chances of relapse in clients where mental illness exists alongside addiction.

The ultimate goal of the inpatient program is to prepare clients to return to their daily lives with a better understanding of addictive behaviors and the skills needed to overcome them. Before exiting the program, the cafe team works with clients to develop an aftercare plan focused on setting future goals and connecting with community resources that can help support ongoing recovery.

Facility Overview

Bed icon 48
Number of Available Beds
Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

HAHA_Armani
1 month ago on Google
5
I love it, the staff was great and kind and fair with all the patients. If I had to go anywhere again I’d go here Fs.
Response from the owner1 week ago
Thank you for your wonderful feedback about our staff being great, kind and fair with patients. We appreciate your trust!
Rebecca Bortnyik
2 months ago on Google
5
I am a counselor and recently a person I know had an unexpected mental health crisis. I am experienced in mental health and what to look for and Harmony Hills provided excellent care to her! Most importantly, she received quality mental health care! She also reported great food, accommodations, enjoyable activities, and overall compassion and care. The staff, especially Eddie, Leah, Christine, and Nicole were collaborative and were professional and personable throughout the intake to her completion of the program. I am happy and relieved that she has recovered well and can't say enough good things about Harmony Hills. I would and will recommend them to my clients and anyone who needs residential treatment. They were a Godsend!
Response from the owner1 week ago
Thank you so much for giving us 5 stars! We sincerely appreciate your feedback.
Jillian and Rosie
2 months ago on Google
1
DONT GO ITS SUCKS THERE!!They stole my stuff and easier to get in contact with the President than of the us then trying to get in contact with them they say they will call you back and never do they took my phone and my switch mp3 player and all my and clothes I tried calling so many times and nothing we will look that’s it no staff cares about you you are better off going anywhere else I mean anywhere it’s a insurance scam they don’t care about you
Response from the owner1 week ago
We value your input. Contact (352) 269-9113 to resolve these concerns directly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Harmony Hills works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Their nutritional counselors create individualized nutritional plan for each client. In addition, they offer a fitness coach that also creates an individualized plan that better fits the client's needs.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • spa2 iconYoga Studio
  • hiking iconHiking

Staff & Accreditations

Staff

Melinda Marino, LCSW, QS

Executive Director

Dr. Eric Kaplan, MD

Medical Director

Chris Powell, LMHC -EMDR

Clinical Director

Kammie Barton

Director of Nursing

James MacKnight

Sr. Director of Admissions

Josh Katz

VP of Business Development

Tyler McLain

Strategic Accounts Manager

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

18121 Boys Ranch Road
Altoona, FL 32702

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Altoona

Left arrow icon Back to FL

Reviews of Harmony Hills

4.09/5 (318 reviews)
4.5
Staff
2.5
Amenities
3
Meals
3
Value
3.5
Cleanliness
5
226
4
27
3
8
2
8
1
54

Reviews

5
A Great Experience!

I am a mental health counselor and recently my daughter had an unexpected serious mental health crisis and required residential treatment. From experience, I understand residential care very well and how important of a decision it is for a client and family. I have nothing ... Read More

Rebecca Bortnyik, L.
Reviewed on 10/10/2023
Staff
5
Amenities
4
Meals
5
Value
5
Cleanliness
5
1
Horrible! False advisement

Truly, the only reason I give them a star is for most of the Behavioral Technicians. They make just barely if not the same as a fast food workers yet their compassion extends much further than administrative, nursing, and therapist. 3900$ a day for insurance, lies told to g ... Read More

Sandy C.
Reviewed on 10/8/2023
Staff
4
Amenities
1
Meals
1
Value
1
Cleanliness
2
1

After l told them I was reconsidering bc they couldn't answer some basic questions, they became incessant and heavy handed in trying to get me to commit. Ryan tried shame/guilt by trying to tell me what my wife would want me to do, "Don't you want to get some help? I know ... Read More

Reviewed on 4/21/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (308 reviews)
HAHA_Armani
1 month ago
5

I love it, the staff was great and kind and fair with all the patients. If I had to go anywhere again I’d go here Fs.

Response from the owner
Thank you for your wonderful feedback about our staff being great, kind and fair with patients. We appreciate your trust!
Rebecca Bortnyik
2 months ago
5

I am a counselor and recently a person I know had an unexpected mental health crisis. I am experienced in mental health and what to look for and Harmony Hills provided excellent care to her! Most importantly, she received quality mental health care! She also reported great food, accommodations, enjoyable activities, and overall compassion and care. The staff, especially Eddie, Leah, Christine, and Nicole were collaborative and were professional and personable throughout the intake to her completion of the program. I am happy and relieved that she has recovered well and can't say enough good things about Harmony Hills. I would and will recommend them to my clients and anyone who needs residential treatment. They were a Godsend!

Response from the owner
Thank you so much for giving us 5 stars! We sincerely appreciate your feedback.
Jillian and Rosie
2 months ago
1

DONT GO ITS SUCKS THERE!!They stole my stuff and easier to get in contact with the President than of the us then trying to get in contact with them they say they will call you back and never do they took my phone and my switch mp3 player and all my and clothes I tried calling so many times and nothing we will look that’s it no staff cares about you you are better off going anywhere else I mean anywhere it’s a insurance scam they don’t care about you

Response from the owner
We value your input. Contact (352) 269-9113 to resolve these concerns directly.
Gara Gordon
3 months ago
1

PLEASE DON’T GO HERE OR SEND YOUR LOVED ONE!!! If I could give zero stars I would!!! This company is the absolute worst company I have ever encountered. DO NOT GO HERE OR SEND YOUR LOVED ONE HERE!!! They do not care about the patient or patient care, bottom line they are only about getting your money. They will fly you out to there facility just to get you stuck there, they don’t return calls about your loved one, they tell your family they can’t talk to you because they don’t have a ROI even when the patient signs the ROI multiple times. I personally had the send a sheriff out to do a welfare check on my husband and they wouldn’t tell them anything the sheriff told me to have my husband call the sheriff himself but they keep all phones off limits to patients and any phone calls have to be in front of staff so they can tell the patient what to say. My husband was scared and not being treated properly so I personally drive 20 hours to pick him up. They neglected to give him proper amount of medication or a referral to a psychiatrist. They have NEVER returned emails or phone calls that we left to help get him into see a psychiatrist. PLEASE DON’T GO HERE OR SEND YOUR LOVED ONE!!!

Cassandra Moore
3 months ago
5

If you are thinking about going to Harmony Hill, I would recommend to go as soon as you can for help you need. The staff is amazing from team lead for the behavioral health tech Ms. Arline made sure I had everything I needed to get through the process smoothly and the rest of the staff is a great team like Ary, Autumn, Jerry just to name a few .They helped me to work through my addiction problems and my mental health disorder..Harmony hill is where you wanna be if you are serious about getting the help you truly need

Response from the owner
We are overjoyed to hear about your positive experience with our team, Cassandra! It's wonderful to know that our staff was able to provide you with the support and care you needed during your time with us. We're especially pleased that Ms. Arline ensured you had everything necessary for a smooth process. We're grateful that you found our team helpful in addressing both your addiction problems and mental health disorder. Thank you for recommending Harmony Hill to others who may be seeking help. Your feedback is invaluable to us, and we're truly glad we could be there for you on your journey to recovery.
Lorie Gress
4 months ago
5

This goes out to anybody who has been dealing with a loved one and has not been able to find help whether it’s for mental issues or drug and alcohol abuse. Over the last 10 years I have reached out to every agency begging for help for my son who unfortunately has been dealing with Mental health needs that doctors or centers either dismissed him or gave up on helping him. Finally, I was blessed to find this amazing place that not only got My Son the help he needed but is now a thriving 23-year-old because Harmony Hills paid attention and did everything they could to make sure he got the help he needed. If you or anyone Have tried everything and are still looking for the help you need you must call this place immediately. Trust me I’ve been going through this for years and I can finally sleep at night knowing my son has finally gotten the therapy he needed so badly. Everybody at Harmony Hills is so understanding and loving, and they go out of their way to help you whether you have insurance or not. They find a way to make sure you or your loved ones get the help that is needed. Kelly and Nicole along with so many other names I could put in this review that would take up half of what I’ve written are very professional kind, understanding ,and are lovely people to work with who really care. If you feel like you’ve reached the end of your rope as a mother, I’m telling you never give up and make the most important phone call of your life to Harmony Hills, anybody there will help you or one of your loved ones get the best help needed. After being on the phone with them for only 10 minutes within 30 minutes they had somebody on their way to pick up my son and I am so grateful I finally found them. I hope this review gives you some hope that there is an answer out there for you. Thank you Harmony Hills for saving my son‘s life. Lorie Gress

Response from the owner
Thank you so much for giving us 5 stars! We sincerely appreciate your feedback.
A Day
5 months ago
4

Response from the owner
Thank you so much for the positive review! We sincerely appreciate your feedback.
Jamar Moore
6 months ago
5

This was a great place I spent time at the staff and case manager so as the therapist was a big help and I’ve sober since then they was helping and caring.

Response from the owner
Thank you so much for giving us 5 stars! We sincerely appreciate your feedback.
Laura Castrillon
6 months ago
5

Response from the owner
Thank you so much for giving us 5 stars! We sincerely appreciate your feedback.
Jerry Strawbridge
6 months ago
5

So my experience at harmony hills was great. I ended up with a 2 week extension because for once after my son's death and so many therapists later, I was finally getting somewhere.Melvin,Tim,Greg,&Amber helped me through this from 1on 1 to trauma tract and then some. BHT's WOW where do I start. They were AMAZING especially Shannon,Jessica,Sherman & Big Greg,but all in all the entire BHT staff does their job and they treat everyone equally their isn't no favortism.The nursing staff just wouldn't be the same without Tom on it he really knows and cares for his patients as well they all do but he gives you that true comfort.Mr Josiah the Executive Chef man his food is 5 star ⭐ by itself along with his staff beside him especially Mrs Gwen. So all together it doesn't matter how many reviews anyone reads good or bad it's what YOU AS A INDIVIDUAL put into your recovery and mental health.and follow rules I was there when some of these people and their bad reviews was there so do what the book says , don't have sex , have drugs trying to be snuck in. I HIGHLY RECOMMEND.

Response from the owner
Thank you so much for giving us 5 stars! We sincerely appreciate your feedback.
Jean K
6 months ago
2

This is easily the worst place I've ever been to. They lied about having equine therapy, which is the primary reason I decided to come there for treatment. While I was there my case manager refused to call and confirm my short term disability leaving me unable to pay my rent. The groups are pretty good. The staff here are sweet and caring, but managment is not. When I arrived in January I explained that I had a upcoming cancer screening and that I needed to be discharged by the 14th of February as I had already purchased my flight ticket. They waited until four days before my flight and then informed me that I needed proof of my procdure. When I proved my procedure, they finally gave me my discharge. The pools been out of service for a long time. It's algae filled and smells awful. This facility is falling apart, broken railings are in the back of the building, its a safty hazard. The worst thing about this place are the maditory three hour breaks, where there is little to nothing to do.

Response from the owner
We value your feedback. Please feel free to contact our office directly at 352-535-2059 to discuss any issues or questions you may have about our facility.
Tiffany Reames
7 months ago
2

As a part of doing your research before going to Harmony Hills, I hope you take this review seriously. I was there from Jan of 2025 - Feb of 2025 for mental health. Upon the admissions call, I was promised horse therapy and a pool. Upon my arrival at the facility, I was told the pool had been closed for a few years because of a leak. (the pool itself looks disgusting and is not taken care of at all) I was also instructed not to touch, or feed the horses as they belonged to the neighboring equine facility. So both were lies just coming from the admissions department. During the admission, you are instructed to sign a document about the Baker Act or Marchman Act which they do not explain to you if you are not from Florida (which I am not so I had no idea what I was signing) You are also only allotted 2 twenty minute phone calls a week. There is a 3-hour period every day where you get to wander around the grounds bored if they don’t have any activities out, which is most of the time. They only have coffee available during breakfast hour. Yes, I said hour. I also suffer from a seizure disorder and there was an evening I had a few seizures and I ended up in the ER. After discharge from the ER, I was in the lobby for 5 hours waiting to be picked up by Harmony Hills. I had no phone, no wallet, so no ID. They told staff at the hospital they had no one able to pick me up. For the $4,000 a day you get out of us I think an Uber, or Lyft could have been called. I had to use a hospital phone to call my husband who got ahold of someone at Harmony Hills and then I finally had someone there in 30 minutes getting back to Harmony at 6AM. For the most part, therapists are great! BHTs are great as long as they aren’t violating HIPPA which does seem to happen. Or aren't hitting on you or aren't watching porn on their phone. There is a lot of favoritism that goes on amongst BHT’s and guests. Certain guests can get away with so much more than others. Behavior contracts aren’t enforced as they should be to prevent other issues from emerging into larger issues. However, Some guests have the behavior contracts enforced in full force. I guess it just depends on who you are. See the favoritism comment above. I never had this issue personally it was just my observation while I was there. Upon my discharge, I was given discharge paperwork that had appointment times on it for when I got home. I got home and called to verify the appointments, and it was a good thing I did because the appointments didn't exist. My prescriptions were also never sent to my pharmacy when I got home, and this is something I am still dealing with over a week later. Overall my experience within Trauma Track was great I overcame so much and my individual therapy was great as well. Group therapy could be worked on to keep people more engaged, the 3-hour space of literally nothing to do and being locked out of your cottages, is annoying. I did however meet some great people while I was there and made some lifelong friends.

Response from the owner
We value your feedback. Please feel free to contact our office directly at 352-535-2059 to discuss any issues or questions you may have about our facility.
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