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People Encouraging People

4201 Primrose Avenue Baltimore, MD 21215
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People Encouraging People MD 21215

About People Encouraging People

People Encouraging People is a nonprofit behavioral health center in Baltimore, Maryland. They actually have several different locations with different services, but this location is their recovery center. As the recovery center, this facility mostly focuses on two services. The first is treating drug and alcohol addiction and mental illness and the other is serving people who are homeless.

This location could be a helpful option if you have substance use disorder and you’re homeless or don’t have secure and stable housing. They can offer treatment for your recovery while also helping you get what you need for a safe and stable home.

As for drug and alcohol treatment, they have several levels of treatment. They have a residential treatment program as well as outpatient and intensive outpatient programs. They take a person centered approach and will work with you to put together a treatment program that accounts for your specific needs. Along with their addiction treatment programs, they have supported living homes, and they have a specialized program for transitional age youth who are aging out of foster care or struggling to find their footing in adulthood.

Client feedback for this facility is very diverse. While some clients say they had a positive experience and that the staff was helpful and informative, others feel like they were denied services that would have been helpful in their situation.

Latest Reviews

Kelsey McDermott
3 months ago on Google
4
I have not been in with them in quite some time, but the people that work here, they're some really well-intentioned types. Non judgemental, caring, and just want to inform people in need the many things they can do for them. Some of the workers here have been there fo since the first day I started letting them help me. And I know even more, years later, I can call or walk into their building and they'll still be there for me with a smile on their faces, happy to do whatever they can. I give them a lot of respect
APRIL LEAH
1 year ago on Google
5
I did my intake today and they were very helpful ms. Michelle smalls was great. She even gave me clothes for my kids. Then we all was able to sit down and have lunch and play the piano. I pray to God they can help me with housing.
Fyrestarr911
2 years ago on Google
1
I think they're trying to steal my brothers money!!!!!!!! I'm reporting them to the Maryland State Board Monday morning!!!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Dale Meyer

President & CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 552634

Contact Information

Phone icon (410) 764-8560
Building icon

4201 Primrose Avenue
Baltimore, MD 21215

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Baltimore

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Reviews of People Encouraging People

3.4/5 (25 reviews)
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Reviews

1

These people take advantage of those suffering from severe mental health issues. They also discuss clients' personal information to strangers, in the end, the staff could be better.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (24 reviews)
La Tonya Townes
1 month ago
4

THOMAS KEYS
2 months ago
5

Kelsey McDermott
3 months ago
4

I have not been in with them in quite some time, but the people that work here, they're some really well-intentioned types. Non judgemental, caring, and just want to inform people in need the many things they can do for them. Some of the workers here have been there fo since the first day I started letting them help me. And I know even more, years later, I can call or walk into their building and they'll still be there for me with a smile on their faces, happy to do whatever they can. I give them a lot of respect

Michelle
5 months ago
5

APRIL LEAH
1 year ago
5

I did my intake today and they were very helpful ms. Michelle smalls was great. She even gave me clothes for my kids. Then we all was able to sit down and have lunch and play the piano. I pray to God they can help me with housing.

Fyrestarr911
2 years ago
1

I think they're trying to steal my brothers money!!!!!!!! I'm reporting them to the Maryland State Board Monday morning!!!!!

Larry Sutton
2 years ago
1

i want to move on from this place. they makes it very hard to do. The more clients leave the lest money they make .

Sherill Claggett
2 years ago
1

The staff their will keep you sick. Staff doesnt want to HELP. They stay in business because the homeless people they serve at their least are helpless. PEP likes it; they get paid. I watched and listened to their clinical meetings. I would focus on assisting them to become more independent; PEP focus is lets push medication Injections; I watched staff basically kick mentally challenged people out the office because they didnt want to be bothered. Their rep payees who know the people are on drugs.. Give them money but refuse to give to those looking for work.. I hear the parents threaten to remove their children from program because PEP staff always drops the ball..

Sherdina Hurd
2 years ago
1

I have been dealing with them since November of 2021. They lie and tell you that they’re going to call you back. They have multiple people in your application and they do not communicate with one another. I have a 77 year old mother that needs help and she’s disable.My next step is to contact mayor Brandon Scott because somebody is going to have to tell me something for wasting my time.

Douglas Bailey
3 years ago
4

Bamidele Johnson
3 years ago
5

Darius Bowers
3 years ago
1

I came to this program seeking help I’m only 22 years of age and can’t express how badly I’ve been treated, I came today hoping I can find stable housing and note to self I’ve been with pep for two years now, and was rejected food and housing so now I am over near red roof sleeping outside

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