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Southwest Behavioral Health Services – Recovery Readiness

2042 North 35th Avenue Phoenix, AZ 85009
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About Southwest Behavioral Health Services – Recovery Readiness

Southwest Behavioral & Health Services, located in Phoenix, Arizona, offers a variety of alcohol and drug treatment programs for adults and youth, including dual diagnosis treatment and specialized services for parents, families, homeless and indigent persons, and domestic violence survivors. These programs include day treatment, an opiate treatment program, inpatient crisis services, outpatient programs, residential treatment, school and community based counseling, and community living programs.

At Southwest Behavioral & Health Services, inpatient crisis treatment lasts a few days and there are residential facilities with longer treatment plans. Participants may receive individual and group counseling, medication assisted therapy (MAT), case management, crisis stabilization services, and skills training.

Day treatment and outpatient treatment for substance use disorder and dual diagnoses include family, individual, and group counseling, case management, psychiatric evaluations and monitoring of medication, behavioral and health coaching, and life skills training. Some facilities also offer MAT and court mandated domestic violence or DUI education programs. Day treatment may also include vocational training and social or recreational activities. They provide school and community based support for young people and their families, including referrals to community resources.

Southwest Behavioral & Health Services accepts payment on a sliding scale based on financial need. They also contract with insurers such as Arizona Complete Health, Banner University Health Plan, Care1st, Health Choice, United Healthcare, and more. Be sure to contact your insurer to learn more about your health coverage, including out of network benefits.

Latest Reviews

AZGRANNY
3 years ago on Google
5
This is not a Caribbean resort nor I would expect that. However, out of the number of places my (adult) son as been during a recent mental health crisis, SW Behavioral (2042 N 35th Ave., Phoenix) was the best. The entire staff is what really matters (not the aesthetics) and this is a wonderful group that works very cohesively. The patients matter to them and is why they are employed at SW Behavioral - they care. I did not see that very often elsewhere. The employees at SW Behavioral respond quickly and kindly. They help when needed. Dr. Underwood listened to my son and put a plan into action regarding his meds and care throughout his stay. I was kept in the loop (with my son's permission). The compassion was beyond what I ever expected from the entire staff from Intake to Discharge, front office to back, and in-between. When something needs to be done at this SW location, it gets done. Not in 5 hours or 5 days, but immediately. Going through this has been a tough for my son. It has been life changing and he couldn't have accomplished this without SW Behavioral Health Services on 35th Ave. as his last stay before discharge. So often people are quick to complain, especially with Covid quarentines, etc. Sure, it's miserable and an incredibly stressful time. Dr. Underwood, Alice, Kayla, plus the entire staff at SW Behavioral Health on 35th Avenue, deserve positive recognition.
kimberly eberts
3 years ago on Google
1
The receptionist if that's what she could be called has talked about patient care infront of everybody in waiting room
Danielle Wideen
5 years ago on Google
1
I wouldn't give this place even 1 star. Michelle treats clients in a direspectful way. She's unfair to Registry staff where she demands and commands them to do all the chores while core staff doesn't help out. I'm going to the Better Business Bureau etc. For staff being unfair and how staff treats their clients.. Instead of investigating the director DNR'd me. The Director could of asked other staff about my working habits and how I interact with clients. I have witnesses that work at Southwest Behavioral CRU1 and CRU2 that I do a great job. Several people that work at RTP except for Michelle, Sandra and Melonie will tell you that I work hard. Yesterday I was going to complain to the Director about how unfairly they treat Registry. But I know the Director wouldn't listen to me Sophia RN told me that I have a gift for working in Behavioral and how well I treat the clients. I will get my justice even if I have to get a Lawyer
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Accepted Insurance

Southwest Behavioral Health Services – Recovery Readiness works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Steven Sheets, MC, LPC

President & CEO

Paul Buttermore, MA, LPC

VP Inpatient & Community Living Services

Greg Choy, MSN-HSA, RN

VP Outpatient Services

Dan Downs, SHRM

Chief People Officer

Dominic Miller, MPA, MSW, LCSW

Chief Operating Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (602) 272-5250
Building icon

2042 North 35th Avenue
Phoenix, AZ 85009

Fact checked and written by:
Anna Spooner
Edited by:
Miakayla Leaverson, BS

Rehab in Cities Near Phoenix

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Reviews of Southwest Behavioral Health Services – Recovery Readiness

2.3/5 (3 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (3 reviews)
AZGRANNY
3 years ago
5

This is not a Caribbean resort nor I would expect that. However, out of the number of places my (adult) son as been during a recent mental health crisis, SW Behavioral (2042 N 35th Ave., Phoenix) was the best. The entire staff is what really matters (not the aesthetics) and this is a wonderful group that works very cohesively. The patients matter to them and is why they are employed at SW Behavioral - they care. I did not see that very often elsewhere. The employees at SW Behavioral respond quickly and kindly. They help when needed. Dr. Underwood listened to my son and put a plan into action regarding his meds and care throughout his stay. I was kept in the loop (with my son's permission). The compassion was beyond what I ever expected from the entire staff from Intake to Discharge, front office to back, and in-between. When something needs to be done at this SW location, it gets done. Not in 5 hours or 5 days, but immediately. Going through this has been a tough for my son. It has been life changing and he couldn't have accomplished this without SW Behavioral Health Services on 35th Ave. as his last stay before discharge. So often people are quick to complain, especially with Covid quarentines, etc. Sure, it's miserable and an incredibly stressful time. Dr. Underwood, Alice, Kayla, plus the entire staff at SW Behavioral Health on 35th Avenue, deserve positive recognition.

kimberly eberts
4 years ago
1

The receptionist if that's what she could be called has talked about patient care infront of everybody in waiting room

Danielle Wideen
5 years ago
1

I wouldn't give this place even 1 star. Michelle treats clients in a direspectful way. She's unfair to Registry staff where she demands and commands them to do all the chores while core staff doesn't help out. I'm going to the Better Business Bureau etc. For staff being unfair and how staff treats their clients.. Instead of investigating the director DNR'd me. The Director could of asked other staff about my working habits and how I interact with clients. I have witnesses that work at Southwest Behavioral CRU1 and CRU2 that I do a great job. Several people that work at RTP except for Michelle, Sandra and Melonie will tell you that I work hard. Yesterday I was going to complain to the Director about how unfairly they treat Registry. But I know the Director wouldn't listen to me Sophia RN told me that I have a gift for working in Behavioral and how well I treat the clients. I will get my justice even if I have to get a Lawyer

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