800-784-1361
It was great just needed a little more time
About Terros Health Recovery Center
Terros Health Recovery Center offers comprehensive services to individuals seeking support. All treatment is provided on an outpatient basis.
Outpatient Program
The outpatient program is appropriate for those who do not need a high level of supervision. The average frequency of meetings is one time each week. Individual therapy, group therapy, and family therapy are provided. Additional services include HIV support, dual diagnosis treatment, mental health treatment, addiction treatment, crisis services, and sober living home assistance.
Medication-Assisted Treatment
This program offers FDA-approved medications in combination with mental health counseling. Clients work with trained staff for dosing and participate in therapy to address their addictive patterns and create a relapse prevention plan.
Latest Reviews
literally cannot think of a more unreliable place that has not a single person that has a working brain cannot wait to never step foot in this dump again like being court ordered to a place that isn't capable of doing anything but feeling like a parole officer that don't give a single crap about you is insane in itself like yeah i'm getting tired of a court order than was basically fabricated by the doctors in the psych ward and then listen to them just be like "are you okay?" and then when you actually ask them of anything they just NEVER EVER fulfill their end like it would be easier if this place was an farce attendance for people just pretending to be better for these ignorant people that have more control over your lives than you do yourself all for them to again what?? not care and not do their job that unfortunately is paying them and for the donuts and all the fast food in their case manager room like actually be so for real.
[HORRIBLE UPDATE at TOP OF REVIEW]
Final update: Kenny the case manager laughed at me after I told him I would “do my absolute best not to kill myself in the meantime while I wait patiently” for my medication to be filled.
They keep hanging up the call because they’re about to close and they don’t want to take my call. They just want to clock out at 5:30 and leave. But what I need from them is just a simple email address if they’d only pick up the phone. And it’s not my cell service.
Edit 1: Now encountering the same issue again, I start calling at 5:20 pm today because no one called me back after I was promised I’d receive a call back today. But no one is answering the phone. I’ve called 3 times in a row and they all just end with me being hung up on. Main point and issue being that they were supposed to call me back today about my Alprazolam prescription, as I’m going into withdrawal after not having it for 4 days. If only terros would do their job, I wouldn’t be at risk for seizures right now.
To me life well was much better I don't know why they switch from life well to tarot's or life all the tarot it it's not the greatest clinic I've been to I really do want to switch I'm not getting much help from them I'm pretty much doing everything on my own they just don't seem to care and when you have to speak to a case manager you're waiting all day the front desk say oh well let them know you're there and then 5 hours later case manager will come out or some of your team and say oh you're there I'm like you told me to come down so they do kind of suck
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.2 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff
Karen Tepper
President & Chief Executive Officer
Vanna Campion, MD
Chief Medical Officer
Saffron Carew, MHA
Chief Information & Innovation Officer
Karen Carter, BBA, MBA
Chief of Staff & Chief Compliance Officer
Michael Marion, BFin, MBA
Chief Financial Officer
Jennifer Nye, LAC
Chief Operations Officer
Michael Kurtenbach, B.A., M.Ed.
Chairman
Buffy Wooten, B.A., MA, PhD
Vice Chairman
William V. Bidwill III
Secretary
Contact Information
4616 North 51st Avenue
Suite 108
Phoenix, AZ 85031
Get Help Now - 602-834-1056
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Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW
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