800-784-1361
What a hell. They don't help you to rehabilitate anything they just lock you in your room and they don't give you the right dosage of your medicine. This must not be called a treatment center.
About Terros – Recovery Clinic
Your initial intake will involve an assessment that will help coordinate your individual treatment plan. An outpatient program and relapse prevention are available. This level of treatment is for individuals who have experienced a relapse or have completed an intensive outpatient program. You would attend two groups per week for about 12 weeks. If you need relapse support you would attend a group once per week.
Their intensive outpatient program provides treatment 3 times per week for 3 hours per day. The length of the program is about 12 weeks. The size of groups are limited to 8-12 individuals.
A dual diagnosis program is offered as well. This is for adults who are struggling with mental health and substance use disorders. This is a day treatment program. You must attend services 3-5 times per week. The length of treatment is between 3-4 months.
Their residential treatment program offers stays of around 24 days based on individual needs. The facility is staffed 24 hours. Treatment includes attending 12 Step meetings. You’ll be required to attending at least seven meetings per week.
Latest Reviews
Wrong Address
I wanted to believe this place would help me.
David the supervisor never responded to my email i sent weeks ago. Im scared because ive been inpatient within a month of being under their care. My depression got bad. I was discharged from the hospital now my mania is horrible. Dr. B seems nice but keeps telling me to go to therapy but apparently i cant because they do NOT have a therapist for act one but I was told this is a hogher of level of care. I understand i need grant funding for therapy but had a therapist theough my old smi clinic that wasnt an act team.
It seems nost of the oarients here are lower functioning and i feel badly for them. Theres no eay they are getting the care that they need.
I am progressively getting worse. My friends and family are aware and have watched me decline immensely in just the two months that ive been here. No therapy. Im one to yake accountability and I do when necessary but they make me feel like im always in the wrong. Its okay if you guys dont have a therapist or people who can help but if yhatvis the case i would greatly appreciate you transferring me to a clinic who has an act 1 therapist. (Not supportive care) So i can get the help that I need. I understand im not the easiest to work with when I am unstable but that is why i was sent to you. I really need help and I am not getting it here. But there seems to be nothing i can do about it.
Ny mercy care lapsed under your care as well. My meds are all extremely expensive. I got talked to about calling and texting the crisis line when I was manic but I was trying to orevent myself from going into psychosis or from becoming suicidal which happens after I am unstable/manic for too long.
I feel like this place either doesnt care or was designed to make people worse.
Dr. B and I have discussed multiple times how badly I need therapy and Shelly told me today theres nothing she can do. They had a therapist for act 1 but she quit. The lower level therpaist said she could help but that its a long wait list. Why was I even sent here?
I sincerely mean it when i say vhoose another clinic for yourself or your family members. I got in touch with my family they said they have had luck with Copa health but i dont know if they have an act team.
And if theres anyone who can help me and other patients that go here im begging you to.
I havent slept well in over a month. Part of it was my fault for not wanting to have potential side effects, its partly due to the meds they had me on that caused my heart condition to worsen. Im trying everything and it does not seem to matter to these guys.
If a supervisor reads this olease reach out. Ive asked for a supervisor and emailed and left a voicemail for the director David 3 weeks ago with no response. I really am just trying to get help. Not make trouble. I hope the right people see the negative reviews and takes action against this company. We deserve better care than this. Not just me. I speak for all of us.
Mostly good experiences with mostly good people. The occasional intolerant jerk is inevitable in any place. Work around them. They either don't last long or get promoted.
Rehab Score
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6.6 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient’s house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff & Accreditations
Staff
Karen Tepper
President & CEO
Vanna Campion, MD
Chief Medical Officer
Jennifer Nye
COO
Karen Carter
Chief of Staff & Chief Compliance Officer
Saffron Carew
CIO & Chief Innovation Officer
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
8804 North 23rd Avenue
Suite B-1
Phoenix, AZ 85021
Get Help Now - 602-834-1056
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Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW
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