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Terros Health – Stapley Health Center- Primary Care

1111 South Stapley Drive Mesa, AZ 85204
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Terros - Stapley Drive Integrated Care & LADDER AZ 85204

About Terros Health – Stapley Health Center- Primary Care

The comprehensive substance use treatment services provided by Terros Health – Stapley Health Center – Primary Care in Mesa, Arizona, are customized to meet your needs. Their outpatient services will support you during your recovery process.

One essential element is group therapy which offers a calming setting that promotes community healing and skill development. You may also engage in individual counseling in your treatment plan if you need more help.

For those who have finished an intensive outpatient program (IOP) or have relapsed there is a program called the supportive outpatient program. For an average of 12 weeks, the program’s participants attend two weekly group sessions that emphasize reintegration into daily life and skills.

Their IOP is especially designed to assist you with withdrawal. There are both day and evening options for the three-hour weekly group sessions. These meetings of eight to 12 participants make use of research proven therapeutic approaches. These include 12 Step principles, experiential techniques, dialectical behavior therapy and cognitive behavioral therapy. IOP typically lasts 12 weeks, and you will see your therapist for an hour every week in addition to group sessions. There are weekly relapse prevention groups available for people who are not in the IOP but are looking for help preventing relapses.

Staff can collaborate with outside organizations such as justice services. They assist in the coordination of care for those with court ordered treatment plans. Their employees are knowledgeable about the prerequisites and recommended procedures for handling these procedures.

Medication assisted treatment (MAT) is available for people who are craving or withdrawing from alcohol and opiate based drugs. Problems related to heroin, fentanyl and prescription painkillers are addressed by this program. Medications include drugs like Suboxone, Subutex, Vivitrol and Narcan. Pregnant women and teenagers are among the diverse populations served by this program.

Latest Reviews

Maryana Martin
2 months ago on Google
5
They are very helpful and love attending groups here. I don t understand the negative reviews. In all reality people who have negative to say are not taking their own self accountable for why they are needing help in the first place. Accept help and get some guidance and put your ego aside and don t forget the high amount of volume in patients they get. I thank terros for the help they given me and continue to do so.
Response from the owner4 months ago
Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Bailey McGrath
4 months ago on Google
1
Lori Parker removed my family member off of all of her medications and caused her to fall back into a psychosis and refuses to speak to her family about it. Medical negligence at its finest. Absolutely heartbreaking after my loved one was well for 4 years after being institutionalized multiple times and court ordered medications. She didn t even write the math correctly on the directions for the pharmacy when deciding to wean her off of her medication. But I m sure she s enjoying her weekend while my family and I try to fix the damages she solely caused.
Meghan Seal
4 months ago on Google
5
I have been a patient with Terros for 12 years. I currently see Danielle who has assisted me in managing my mental health and more. I have been here for 12 years because of the amazing understanding of the staff. So many people leave bad reviews because they don't want to take accountable or they think they are the only patients that need care. If you make your appointments and show up on time and follow your treatment or care plan things will be great. I've only made great progress and have been well maintained medication wise for 3 years with minimal adjustments needing to be done because of how well Danielle knows me and she is always thinking outside the box and truly listens to my needs and always goes above and beyond to make sure I'm good before leaving my appointments!!! Thank you Danielle for giving me my life back!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Accepted Insurance

Terros Health – Stapley Health Center- Primary Care works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
intensive-outpatient iconIntensive Outpatient
Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Karen Hoffman Tepper

President & Chief Executive Officer

Vanna Campion, MD

Chief Medical Officer

Saffron Carew

Chief Information & Innovation Officer

Karen Carter

Chief of Staff & Chief Compliance Officer

Michael Marion

Chief Financial Officer

Jennifer Nye

Chief Operations Officer

Contact Information

Phone icon (602) 685-6000
Building icon

1111 South Stapley Drive
Mesa, AZ 85204

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Mesa

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Reviews of Terros Health – Stapley Health Center- Primary Care

2.7/5 (101 reviews)
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Reviews

2.5

Some positive stuff is the good therapists and the wide waiting room that's not congested the majority of the times. Negative aspects are that they do not keep their facility clean, cleaning staff makes this experience frustrating for people like me that want a tidy environm ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Steve Anderson
1 week ago
1

Waited 3 months for an appt to see Travis B the pysc Dr and he was passive aggressively kinda rude, completely dismissed what I was trying to say and disregarded all my medical documents from my previous Dr's and my medications. This place is a joke, if you n eed a bottle of water and a place to hang out then Terros is your spot. The only thing they will do is push Suboxone and bs meds to "treat" people with real disorders. Just another place that happily runs our insurance for the most I bet. Thank Terros again for nothing! I bet not one person in that building holds a doctorate.

Tina
3 weeks ago
5

Kirin Richardson
1 month ago
1

If I could give 0 stars or even take away from the little amount of stars they do have then I would. If you look up the words “lazy”, “rude” or “incompetent” then you would find THIS ONE COMPANY. They will transfer you to people who don’t even work there anymore purely to get out of helping you themselves! And boy oh boy once they DO actually start “helping” (and I use that word loosely) they can’t seem to listen long enough for an insurance policy number! So be ready to repeat it 5 or 6 times!

David Schlecht
1 month ago
1

Waiting a week for call back. Just wanted my Abilify shot. They won't even return call. If I killed myself and left a note blaming them maybe they would be better in the future. I'm going to do some art and forget about their terrible service. It's unprofessional and rude if you think about it. Sorry if your depending on this doc office for help. Not here.

Andrea Anderson
1 month ago
1

Do not go to this facility! I am so disappointed in the way they have handled things. I went in for an appointment in March and had a telemed visit with a doctor going over some results and imaging i received from simon med on April 2nd. She told me they sent her an email and she would be calling personally to see what else care i would need moving forward with some more imaging. I have not since then heard a word and cannot get ahold of the doctor it is now April 21st. I have received TWO letters in the mail from simon med radiologist saying that they found a mass in my right armpit and it is URGENT that i come in for further testing. I have called this facility everyday demanding i speak to the doctor and or please send an order for mammogram to simon med and it’s always an excuse saying oh they are busy and then was lied to saying she took care of it. This is my health on the line and i am only 37 so i am a little scared and very dissapointed. Not to mention i have counseling sessions here and my counselor has canceled on me the last 3 times last minute. I never complain but i have not been treated good at this facility i had trust in so i will spend today finding ANOTHER doctor.

Maryana Martin
2 months ago
5

They are very helpful and love attending groups here. I don’t understand the negative reviews. In all reality people who have negative to say are not taking their own self accountable for why they are needing help in the first place. Accept help and get some guidance and put your ego aside and don’t forget the high amount of volume in patients they get. I thank terros for the help they given me and continue to do so.

Response from the ownerInvalid relative date format:
Thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide extraordinary care, by empowered people to achieve exceptional outcomes. We are so happy to hear about your great experience with us. Thank you!
Bailey McGrath
4 months ago
1

Lori Parker removed my family member off of all of her medications and caused her to fall back into a psychosis and refuses to speak to her family about it. Medical negligence at its finest. Absolutely heartbreaking after my loved one was well for 4 years after being institutionalized multiple times and court ordered medications. She didn’t even write the math correctly on the directions for the pharmacy when deciding to wean her off of her medication. But I’m sure she’s enjoying her weekend while my family and I try to fix the damages she solely caused.

Kathleen Wilson
4 months ago
5

I have been a patient with Terros for 12 years. I currently see Danielle who has assisted me in managing my mental health and more. I have been here for 12 years because of the amazing understanding of the staff. So many people leave bad reviews because they don't want to take accountable or they think they are the only patients that need care. If you make your appointments and show up on time and follow your treatment or care plan things will be great. I've only made great progress and have been well maintained medication wise for 3 years with minimal adjustments needing to be done because of how well Danielle knows me and she is always thinking outside the box and truly listens to my needs and always goes above and beyond to make sure I'm good before leaving my appointments!!! Thank you Danielle for giving me my life back!!!

Keri J.
5 months ago
1

My therapist Gloria W. is so amazing she is the ONLY reason i'm still dealing with this place. The front desk / office staff are rude, unprofessional, and hardly ever answer the phones. In the event they do, more often than not it's the same male with an attitude problem trying to rush me off the phone. I understand work is stressful but for a mental health place this is disappointing to say the least. I called & stopped by a different location to pick up paperwork recently and the difference in service was like night and day. I HIGHLY suggest looking elsewhere especially if you have anxiety.

Brianna Yates
6 months ago
5

Tristan Dodge
6 months ago
5

Rikki, Michael, and Vanessa are amazing! They got it figured it out and can help anyone willing to make changes to their mental and behavioral health!

Mary Green
6 months ago
5

I have been with Terros for several years and loved them! My doctor is absolutely amazing,the person who makes my appointments,AMAZING!!! If you have any issues- they are immediately addressed and resolved! They really care about helping you get the services you need.I am so very grateful for my care!

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