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Terros Health – Stapley Health Center- Primary Care

1111 South Stapley Drive
Mesa, AZ 85204
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Terros - Stapley Drive Integrated Care & LADDER AZ 85204

About Terros Health – Stapley Health Center- Primary Care

One essential element is group therapy which offers a calming setting that promotes community healing and skill development. You may also engage in individual counseling in your treatment plan if you need more help.

For those who have finished an intensive outpatient program (IOP) or have relapsed there is a program called the supportive outpatient program. For an average of 12 weeks, the program’s participants attend two weekly group sessions that emphasize reintegration into daily life and skills.

Their IOP is especially designed to assist you with withdrawal. There are both day and evening options for the three-hour weekly group sessions. These meetings of eight to 12 participants make use of research proven therapeutic approaches. These include 12 Step principles, experiential techniques, dialectical behavior therapy and cognitive behavioral therapy. IOP typically lasts 12 weeks, and you will see your therapist for an hour every week in addition to group sessions. There are weekly relapse prevention groups available for people who are not in the IOP but are looking for help preventing relapses.

Staff can collaborate with outside organizations such as justice services. They assist in the coordination of care for those with court ordered treatment plans. Their employees are knowledgeable about the prerequisites and recommended procedures for handling these procedures.

Medication assisted treatment (MAT) is available for people who are craving or withdrawing from alcohol and opiate based drugs. Problems related to heroin, fentanyl and prescription painkillers are addressed by this program. Medications include drugs like Suboxone, Subutex, Vivitrol and Narcan. Pregnant women and teenagers are among the diverse populations served by this program.

Similar Rehab Centers

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Latest Reviews

Carissa Kerr
2 months ago on Google
5
Rough start to initiate a treatment plan. Played phone tag and missed a visit during the first week or so. Once I finally had my 1st appointment and met my ‘recovery coach’, I learned he is a peer in recovery which is always nice since they really can empathize with you and do. My coach waited for me without a single complaint although I was late and stressed out. He seemed passionate about helping me get back on track and he was a real person. By that I mean when he spoke to me it wasn’t like he was reciting the pledge of allegiance in the 3rd grade with a monotone voice (😂😁😂😁). He (Charlie Black) was genuine and real, nonjudgmental and supportive. Hoping the rest of my time with Terros is like this, as I know Terros didn’t use to really be anyone’s first choice for services. I’m very pleased to see that this is changing. Slowly but surely.
Response from the owner1 month ago
Hi Carissa, thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Jemina Rios
3 months ago on Google
1
Sadly after COVID they just haven’t been the same. They say they will prescribe you medication. The medication they send to the pharmacy is for a completely different health issues. I had to refuse multiple medications for the pass three years. I did have a break from them from summer 2024 til the summer 2025. I went back in hopes of getting better care, but it was worse. I asked if I can switch to a male doctor. They told me, there were no male doctors. So I switch doctors back to the doctor whom was helping me in 2024. But since I remember how she cared for me I decided to change doctors offices.
Response from the owner1 month ago
Hi Jemina, thank you for reviewing our Stapley Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Jamie G
3 months ago on Google
2
Every time I need to call to schedule an appointment, or ask about a prescription, or request a refill, I need to call upwards of 15 times a day just to get through to somebody. They rarely respond to voicemails. This is a monthly occurrence, as my meds are a controlled substance that can't just be refilled automatically. It's been really stressful, as I have no real way of knowing whether I have to skip a dosage to stretch it out, or to keep taking it just to function. As for prescriptions: dosing instructions have been very inconsistent, and oftentimes it takes weeks for me to receive an answer regarding them. Furthermore, I have consistently been receiving medications that interact with my existing prescriptions, and when I express these concerns, it feels like they are not listening to me. One such interaction caused a medical emergency. Their counseling services and group therapy are hit or miss, but that is to be expected for any kind of therapy.
Response from the owner1 month ago
Hi Jamie, thank you for reviewing our Stapley Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
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Rehab Score

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6.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Terros Health – Stapley Health Center- Primary Care works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Karen Hoffman Tepper

President & Chief Executive Officer

Vanna Campion, MD

Chief Medical Officer

Saffron Carew

Chief Information & Innovation Officer

Karen Carter

Chief of Staff & Chief Compliance Officer

Michael Marion

Chief Financial Officer

Jennifer Nye

Chief Operations Officer

Contact Information

Building icon

1111 South Stapley Drive
Mesa, AZ 85204

Explore Other Centers Near Mesa

Reviews of Terros Health – Stapley Health Center- Primary Care

2.71/5 (130 reviews)
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Reviews

2.5

Some positive stuff is the good therapists and the wide waiting room that's not congested the majority of the times. Negative aspects are that they do not keep their facility clean, cleaning staff makes this experience frustrating for people like me that want a tidy environm ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7131782945736 (129 reviews)
Carissa Kerr
2 months ago
5

Rough start to initiate a treatment plan. Played phone tag and missed a visit during the first week or so. Once I finally had my 1st appointment and met my ‘recovery coach’, I learned he is a peer in recovery which is always nice since they really can empathize with you and do. My coach waited for me without a single complaint although I was late and stressed out. He seemed passionate about helping me get back on track and he was a real person. By that I mean when he spoke to me it wasn’t like he was reciting the pledge of allegiance in the 3rd grade with a monotone voice (😂😁😂😁). He (Charlie Black) was genuine and real, nonjudgmental and supportive. Hoping the rest of my time with Terros is like this, as I know Terros didn’t use to really be anyone’s first choice for services. I’m very pleased to see that this is changing. Slowly but surely.

Response from the owner
Hi Carissa, thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Sonia Rosales
3 months ago
5

Response from the owner
Hi Sonia, thank you for reviewing our Stapley Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Jemina Rios
3 months ago
1

Sadly after COVID they just haven’t been the same. They say they will prescribe you medication. The medication they send to the pharmacy is for a completely different health issues. I had to refuse multiple medications for the pass three years. I did have a break from them from summer 2024 til the summer 2025. I went back in hopes of getting better care, but it was worse. I asked if I can switch to a male doctor. They told me, there were no male doctors. So I switch doctors back to the doctor whom was helping me in 2024. But since I remember how she cared for me I decided to change doctors offices.

Response from the owner
Hi Jemina, thank you for reviewing our Stapley Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Jamie G
3 months ago
2

Every time I need to call to schedule an appointment, or ask about a prescription, or request a refill, I need to call upwards of 15 times a day just to get through to somebody. They rarely respond to voicemails. This is a monthly occurrence, as my meds are a controlled substance that can't just be refilled automatically. It's been really stressful, as I have no real way of knowing whether I have to skip a dosage to stretch it out, or to keep taking it just to function. As for prescriptions: dosing instructions have been very inconsistent, and oftentimes it takes weeks for me to receive an answer regarding them. Furthermore, I have consistently been receiving medications that interact with my existing prescriptions, and when I express these concerns, it feels like they are not listening to me. One such interaction caused a medical emergency. Their counseling services and group therapy are hit or miss, but that is to be expected for any kind of therapy.

Response from the owner
Hi Jamie, thank you for reviewing our Stapley Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
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