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Don't go to the Vines in Ocala or send your love ones there. They will be treated worse than animals at the shelter. Just the admission process is a total nightmare, understaffed and over crowded with patients sleeping on the floor. The admissions director needs to be either ...
About The Vines Hospital
Inpatient treatment begins with stabilization and detox needs. After stabilization, you can expect group and individual counseling, and meetings with a psychiatrist. You’ll also engage in illness education, anger management, and goal setting. Sessions will focus on communication and coping skills and anger management strategies.
The partial hospitalization program is a full day five days a week program. Programming is from 9:30 am to 2:30 pm. During this program you’ll have weekly check-ins with a psychiatrist, group therapy, 12 step meetings, medication education and management, and trauma resolution. The intensive outpatient program is structured part time recovery track with group therapy three times per week for three hours at a time. You can expect to learn coping skills and self control, expressive therapy, and trauma focused therapy.
Former clients mentioned feeling unsatisfied with treatment and the appearance of the Vines Hospital. Other clients mentioned feeling confined within the facility.
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner
Latest Reviews
Ok so my Mom had a bad anxiety attack Saturday September 27 she was brought to poinciana medical where then they released her to the vines medical clinic. She was baker acted I was told an I know now that there is a 72 hour hold on a patient, Ok this is my first time dealing with a situation like this and the fact that it’s MY MOM I’m very concerned… like anyone would be so learning she was there at the vines and seeing all these negative reviews and comments about this place! I’m now giving a bad/ ok review of this place! They haven’t called me about any update on my mom and how she’s doing I been calling up there every so often since and haven’t heard anything! And then this “receptionist “ named Sara she is the one who has been answering the phone. She Sucks! She’ll just transfer me over to a nurse or therapist and still NO ANSWER I have left messages on their voice mail still NOTHING! I am getting very frustrated and upset that I’m just going to be paying them a visit soon. Hopefully get through to someone when I get there! My opinion worst experience of dealing with a mental health clinic would not recommend anyone to voluntarily send your family member here PERIOD! Haha they won’t even let u post your review if they don’t get at least one star pathetic! I hope my view of them change when I show my face there at they clinic! I just want an update on my mom that’s it! That’s all! Ok so I finally heard from my mom! Thank God ❤️ the place may not be so bad after all but overall they need to do better with communicating with concerned family members that’s just asking about their family that’s there!
Response from the owner3 weeks ago
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your mom’s concerns. So that we can better assist you, please provide us with your mom’s full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
This was the worst experience for my husband. He ended up at this facility against his will. This was not the first time he has been to this facility.... While going through the admission process, they discovered that his blood alcohol level was extremely high, to the point of possible alcohol poisoning / possible death, to the point they called an ambulance to take him to the ER. Nobody at this facility contacted myself, or any of his "emergency contact". The only way I found out that he was at the hospital, was he called me himself from the ER. I attempted to question the facility of WHY nobody notified his emergency contact.... and nobody within management would return my calls.
My Husband states this facility is run down, understaffed and close to hell on earth. He states that the beds are like like sleeping on cots, you are locked out of your rooms all day and have to ask permission for EVERYTHING. Came home bruised all over his arms. The medical team did not even contact me on how he was doing until 3 hours before he was released (When I have a full HIPAA release....)....They kept him past his 72 hour hold, when I questioned of why?! they said it was due to established procedures on release.... This is BS and considering contacting the state on this facility. We will also be contacting his insurance to notify them of him not being released when his 72 hour hold expired. He will NEVER return here if him or I can control that. This facility is the worst!.... RUN AWAY.....
Response from the owner3 weeks ago
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.thevineshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
If you have a loved one who has any mental illness issue whatsoever.. please by all means choose any place but the vines! They lie to you. The closest of family members can't get an update on their loved one. Even after calling to ask for insurance information they will deny that your loved one is there. Even if a deputy says that is where they are going under the baker act!. They say you can bring three changes of clothes for the patient, but they never see them. They make fun of patients and treat them like dirt. And in the case of my love one they released them before they were stable. Allowing them to come home while still in a psychotic manic episode! I would give them no stars if I could. This place needs to be shut down.. they are a money machine who couldn't care less about a patients well being. I will be speaking to a lawyer... again, this place is horrible and it will only traumatize your loved one when they need the help the most! You have been warned! If you love them don't allow them to go here! You wont get any updates and they will stress the one you love more than they will help them! Again, please, please, don't ever do this to anyone you love and want to see get the help they need. They wont find it at the vines of ocala!!!!! They even make up fake nurse names, and wont forward a message from you. A total insurance sponge that needs to be shut down! Again please don't do it.. your love one will deserves better than the vines of ocala!!!! I can't say it enough. Ive delt with them twice and it has been a chaotic mess! Avoid them like the plague!! You and your love one can thank me later.. God bless all those who need mental health help.. and God please by all means keep them away from this horrible horrible place!! 09-14-2025 she is back there again.would have rather see her go to SMA. But all I have to say is, I will be talking to an attorney. And if my loved one is violent or makes any threats towards me, her mother, or her brother, when released, or trys to harm anyone in any way, a lawsuit will be filed!
Response from the owner3 weeks ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. Thank you again. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.5 / 10
Gallery
Accepted Insurance
Cenpatico
Compcare
Concordia
PsychCare
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting
Staff & Accreditations
Staff
Clint Hauger
Chief Executive Officer
Betsy Weber
Chief Clinical Officer
Teresa Jenkinson
Chief Financial Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
3130 SW 27th Avenue
Ocala, FL 34471
Get Help Now - 352-261-6839
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