Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

The Vines Hospital

3130 SW 27th Avenue Ocala, FL 34471
Claim Profile
The Vines Hospital FL 34471

About The Vines Hospital

The Vines Hospital is a behavioral health and medical facility in Ocala, Florida. They provide inpatient psychiatric treatment and outpatient substance abuse treatment. These programs are for adults and children. Levels of outpatient care include a partial hospitalization program and an intensive outpatient program.

Inpatient treatment begins with stabilization and detox needs. After stabilization, you can expect group and individual counseling, and meetings with a psychiatrist. You’ll also engage in illness education, anger management, and goal setting. Sessions will focus on communication and coping skills and anger management strategies.

The partial hospitalization program is a full day five days a week program. Programming is from 9:30 am to 2:30 pm. During this program you’ll have weekly check-ins with a psychiatrist, group therapy, 12 step meetings, medication education and management, and trauma resolution. The intensive outpatient program is structured part time recovery track with group therapy three times per week for three hours at a time. You can expect to learn coping skills and self control, expressive therapy, and trauma focused therapy.

Former clients mentioned feeling unsatisfied with treatment and the appearance of the Vines Hospital. Other clients mentioned feeling confined within the facility.

Latest Reviews

Franklin Viloria
2 months ago on Google
5
Very good attention in every sense, Individual, group, medical, therapy, staff, meals
ADELAIDA LA ROSA
2 months ago on Google
1
Is really hard communication with them, they don t give us the right attention, we need information about our family treatment and how they are doing.
Response from the owner2 months ago
Hi, Adelaida. Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your loved one s concerns. So that we can better assist you, please provide us with your loved one s full name and location in our facility by visiting https://thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Lawson
2 months ago on Google
5
As a recent patient for 7 days, I have the pleasure of one of the best experiences I've ever done for my self help. Group therapy with great counselors and amazing techs day and night staff. This was truly a life changing experience all for the better.
Response from the owner2 months ago
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7 / 10

Location

Accepted Insurance

The Vines Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Clint Hauger

Chief Executive Officer

Betsy Weber

Chief Clinical Officer

Teresa Jenkinson

Chief Financial Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (352) 671-3130
Building icon

3130 SW 27th Avenue
Ocala, FL 34471

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Rehab in Cities Near Ocala

Left arrow iconBack to FL

Reviews of The Vines Hospital

2.21/5 (107 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
56
4
17
3
12
2
4
1
152

Reviews

1

Don't go to the Vines in Ocala or send your love ones there. They will be treated worse than animals at the shelter. Just the admission process is a total nightmare, understaffed and over crowded with patients sleeping on the floor. The admissions director needs to be either ... Read More

Reviewed on 12/17/2019
1

Do not go here. The staff is rude, extremely lazy, uncaring and do not have the education or skills to care for even an animal. While I was there they locked all our rooms up during the day denying access to the bathrooms. Thirty eight patients had to use one bathroom after ... Read More

Reviewed on 11/15/2019
1

Bottom line don't go there. Nothing good about that place especially the food it was subpar. Definitely not a place to detox from any kind of opiates or benzos

Reviewed on 9/11/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
Alvin Height
1 week ago
1

Too bad I couldn't leave "0" stars . Family member had the Worst care there

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your loved one’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting http://www.thevineshospital.com/contact-us/. Again, thank you.
Chenyia Tangradi
1 week ago
5

As someone who’s never done something like this, I was inpatient and they helped tremendously! The two main names that really stuck out is LETTA AND JOSEPH! Letta was always so 100% with us no matter what and really is an amazing person. Joseph is a great therapist and he was so helpful! They both need a raise imo. 🤣💕

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback! We’re thrilled Letta and Joseph were helpful and supportive and will be sure to pass along your kind words.
Raina Barnett
1 week ago
2

"Dr." Jenny Matthews is secretly practicing medical malpractice. She will cut you off, not give you a chance to ask questions, and simply ply with you meds. I was newly pregnant and she never asked me if I was. She spends 5 seconds with you on a virtual screen and leaves you to the wolves for days on end, then has the audacity to ask triggering things like "what's going on" and "what happened.".... She is horrible. Staff was okay... Shout out Will and Brianna and Brandon and some of the other nurses were nice.... This is a place to go if you plan on spending a week of your life in a sort of mental prison. The art therapy and group therapy is good though. I strongly suggest outpatient.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.thevineshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
George Futch
1 week ago
1

I was contacted by Samantha Poulin in response to my application for a Business Development Representative last week. She conducted a pre screening phone interview with me. At the end of the call, she scheduled a Zoom interview for 5/27 at 10:00 am. At 9:59 am on 5/27 ,she cancelled. She said she would reschedule later that same day. I sent a polite text that afternoon, inquiring about a rescheduled interview. I then got another text saying she would reschedule later that week, which she never did. This kind of unprofessionalism is a poor reflection on the Vines as well as thier parent company Universal Health Services. I certainly would not recommend this place to friends or relatives. Additionally, I would discourage prospective employees from applying at this hospital.

Angel Brink
2 weeks ago
4

The morning staff is much friendlier than night staff. Last night my mom tried to go in for intensive outpatient. The nurses took her phone from me and didn't even tell her she found out because she heard an alarm that the nurse didnt silenced fast enough. She was left in a room with 6 baker acts and she has a social phobia and panic disorder which gets worse in enclosed spaces so I will say they definitely should have seperate waiting rooms or more public waiting rooms not behind locked doors for the non baker acts. They said it's policy to be treated as inpatient for the intake assessments but the nurses kept having to be verbally reminded last night. She almost gave up entirely but against her worries she came thus morning and they were much faster and kinder with her and the lady at the front desk offered a TV remote so I wasn't bored. Much better than night staff, thanks

Response from the ownerInvalid relative date format:
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://thevineshospital.com/contact-us/. Again, thank you.
Patricia Hermida
2 weeks ago
3

The ignorance and immaturity of staff mainly young nurses laughing at patients in crisis! You loose and human rights . I have a deep brain stimulator they said they’re not allowed on the unit! I have severe dystonia . The nurse on call didn’t feel comfortable giving me my prescription medication from my dystonia. I went through withdrawal and into a severe dystonic Storm At this point my own meds weren’t enough I needed a shot too and bc of this. My muscles were in severe pain . Nothing done no place to recover comfortably. Mental health issues need compassion, empathy and most importantly our dignity. Those wings need huge changes. One night tec was fabulous Eric

Response from the ownerInvalid relative date format:
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. Thank you for reaching out.
Justice (Nkem)
2 weeks ago
1

I came to this facility voluntarily, hoping to receive help for my mental health — but unfortunately, my experience was very disappointing. To begin with, the intake process was extremely slow, taking over five hours just to be transported to a room. That long of a wait while someone is already in a vulnerable state is unacceptable. Once admitted, I was shocked at the lack of cleanliness throughout the facility. The day room, where therapy sessions were held, was dirty — the walls were scuffed and in need of paint, the windows were filthy, and the overall environment felt neglected. Even the rooms lacked basic cleanliness. dirty rags left behind from previous patients. I'm not expecting deep cleaning, but even basic hygiene standards weren’t met. Housekeeping needs to be more thorough and consistent. A major concern is the windows in the patient rooms — they were painted black, blocking out all natural light. I understand different units may have different rules for safety, but if someone is in a calmer, voluntary unit, there’s no reason why the windows need to be blacked out. Natural light can play a huge role in improving mood and overall mental wellness. The atmosphere was more like a detention center JAIL than a therapeutic environment. We were expected to walk in a single-file line, constantly spoken to in a condescending, belittling tone, and treated more like children or inmates rather than individuals seeking healing and care. The staff often personal conversations amongst themselves about their own lives but we were still able to hear conversations— topics that were completely inappropriate for a professional setting. There was no sense of peace or privacy, which is crucial in a mental health facility. That said, there were some staff members who truly made a positive difference. I want to recognize Drew, Sade, Mario,(Mario's crew) and a tech whose name I can't remember but her first initial is “L” whom worked Friday morning— she always smiled and was incredibly kind and full of energy, Kim (the nurse) and Penny (from intake) were also wonderful — calm, professional, and compassionate throughout. Their demeanor stood out in a very chaotic and emotionally taxing environment. If you’re struggling mentally, the last thing you need is to be in a chaotic, emotionally cold environment that adds to your stress. The only positive aspect of my stay was the food and the professionalism of a few nurses. I want to emphasize that this praise is strictly for qualified nursing staff — not the techs, who were mostly disengaged and unprofessional. I hope this facility takes real steps to clean up, re-train their staff on tone and compassion, and create a truly safe space for people in crisis. Mental health care should be healing, not traumatizing.

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We take your feedback very seriously and would like to learn more so that we can address your concerns. If you wish to speak with a representative in more detail, please visit http://www.thevineshospital.com/contact-us/ and provide us with your contact information. Again, thank you for bringing your concerns to our attention. We hope to hear from you soon.
Angie Wellbaum
4 weeks ago
1

My son was baker acted to this hospital and I will never let him be put there again. They only allow u to call ur families for 5 minutes. The way I was described the facility is like a jail. I haven't gotten any updates on my child since he been in there. I'm not happy at all..

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your son’s concerns. So that we can better assist you, please provide us with your son's full name and location in our facility by visiting http://www.thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Erik Wellbaum
4 weeks ago
1

My son is in there and I haven't heard from any of the Dr's to find out what's going on. I was told last night that he was only allowed to call around 730pm for 5 minutes... it's sounds like ur in jail...

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your son's concerns. So that we can better assist you, please provide us with your son's full name and location in our facility by visiting https://thevineshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Lisa Chapman
4 weeks ago
1

If I could give a zero I would!!! It’s took them 3 hours to figure out my insurance had an issue and another 2 to transfer me to another facility and I was released !! Horrible

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
Sherri COOK
1 month ago
2

Not impressed. Staff did not seem to want to actually help patients. It felt more like an overnight babysitting service. Patient privacy and security are both lacking. Prior to admission, the staff seemed kind and caring. After admission, the staff was rude and disrespectful. I’m surprised this facility meets accreditation guidelines.

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
Midnight Whispers
1 month ago
1

Would not recommend ever going here. I was admitted a few years ago when I was a minor and was there for their residential program. One of their nurses duct taped my hands with oven mitts, broke my bracelets off of my wrists and squeezed my hand so hard until I was screaming. Just because I was biting my nails. They also forced me to eat more than I could (they did this to everyone), and if you didn't eat basically the entire meal, you would be punished and you wouldn't be able to speak to anyone, go outside or do any type of activity. A staff member also made certain remarks of my body (like the size of my chest and my butt) which made me uncomfortable. The staff also acted like bullies and there was also favoritism. I also reported these things and so did other patients and nothing was done. But a family member of mine recently was baker acted and said the staff was rude and also that a psychiatrist made her uncomfortable because she kept saying my cousin was cute or hot during their sessions. But of course, nothing will be done, like always.

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.thevineshospital.com/contact-us/. We hope to hear from you soon.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for The Vines Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

JC’s Recovery Center | Drug & Alcohol Treatment
Hollywood, FL (844) 524-6873

JC’s Recovery Center | Drug & Alcohol Treatment

JC’s Recovery Center provides faith-based drug and alcohol addiction rehab... read more.
The Centers
Lecanto, FL (352) 628-5020

The Centers

The Centers - South Lecanto Highway offers outpatient and inpatient treatmen... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline