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Apex Counseling Center

3200 Eastern Avenue Baltimore, MD 21224
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Apex Counseling Center MD 21224

About Apex Counseling Center

Apex Counseling Center, situated in Baltimore, Maryland, is all about making mental health care personal and easy to access. They have a team of therapists, doctors and social workers who help people of all ages deal with anxiety, stress, trauma and relationship struggles.

What stands out to me is how flexible they are. They do therapy in their office but also work with people in rehab programs and adult daycare centers. In some cases they can even meet people somewhere else if needed. They also offer evening and Saturday appointments which is great for anyone with a busy schedule.

Affordable Payment Options

They offer individual, couples and family therapy as well as psychiatric assessments and medication management. Their therapists use different approaches like cognitive behavioral therapy and even hypnosis, depending on what works best for each person.

Therapy sessions start at $170 for the first visit and follow ups range from $130 to $150. If you have insurance you usually just pay a copay which is around $20. They take Medicaid and Medicare and even have financial hardship options for those who qualify.

Accessible Mental Health Care in Baltimore

One thing I like is that they help people coming out of hospitals or the justice system. There is a Maryland program that covers mental health treatment for some people in those situations.

Overall they do a great job of making mental health care feel approachable. Whether someone is dealing with stress, past trauma or just needs support during a tough time, they offer a welcoming and understanding place to start.

Latest Reviews

Ryan Gartman
3 months ago on Google
2
I've been trying to update my insurance for over four months now. I've been told it'd be updated twice. I've called repeatedly, always getting the answering machine, and my messages are never returned. I've texted (and received false assurances). I've emailed (got no reply). I've tried to visit the location in person during business hours (building was locked).Is this business even a business? I'm not paying if you're not going to submit to the correct insurance.Update: It turns out that their phone number listed on Maps, their website, and their invoices is for their physical office, which is not monitored. The voicemail is supposed to be monitored, but isn't, apparently. I submitted an update request for this Map listing's phone number, so we'll see if that takes.Update 2: It seems that the company is under new management, and my point of contact was changed without notice. My contact now is supposedly the office phone number which is never answered, the voicemail which is never responded to, and the email address which is never responded to.Update 3: Resolved.
Shena S
3 months ago on Google
2
Can you please answer the phone. Where is the Receptionist?
Amy Carr
2 years ago on Google
3
Must have gotten my fiendishly since Molly is gone!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Agneta Mitchell, Ph.D.

Co-Founder, Clinical Psychologist

Harvey J.D. Brown, Ph.D.

Co-Founder, Counseling Psychologist

Michael Horan, MD

Medical Director

Joyce Briscoe-Neale​, LCSW-C

Counselor

Contact Information

Building icon

3200 Eastern Avenue
Baltimore, MD 21224

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Baltimore

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Reviews of Apex Counseling Center

3.84/5 (20 reviews)
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Reviews

4.5

I had heard from other people that the staff at Apex Counseling Center were very rude, but that was not my experience at all. They were very kind and understanding with my daughter. Would recommend to someone else!

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (19 reviews)
Ryan Gartman
3 months ago
2

I've been trying to update my insurance for over four months now. I've been told it'd be updated twice. I've called repeatedly, always getting the answering machine, and my messages are never returned. I've texted (and received false assurances). I've emailed (got no reply). I've tried to visit the location in person during business hours (building was locked). Is this business even a business? I'm not paying if you're not going to submit to the correct insurance. Update: It turns out that their phone number listed on Maps, their website, and their invoices is for their physical office, which is not monitored. The voicemail is supposed to be monitored, but isn't, apparently. I submitted an update request for this Map listing's phone number, so we'll see if that takes. Update 2: It seems that the company is under new management, and my point of contact was changed without notice. My contact now is supposedly the office phone number which is never answered, the voicemail which is never responded to, and the email address which is never responded to. Update 3: Resolved.

Shena S
4 months ago
2

Can you please answer the phone. Where is the Receptionist?

Amy Carr
2 years ago
3

Must have gotten my fiendishly since Molly is gone!

Andrew Zientak
3 years ago
1

Got some nasty people working the front desk

Raechel Yeatman
6 years ago
4

All staff that I have encountered are very friendly and welcoming. My counselor is very patient with me and seems to get my personality which I think is helpful. The only issue is that I wish my appointments with the psychiatrist were a bit longer, but other than that I'm pretty happy with everything so far.

Andrea King
6 years ago
5

The facility is beautiful.

Kevin Wellons
7 years ago
5

Apex Counseling and especially Dr. Jeffrey have been a huge help in my life. They did a great job of getting me an appointment and therapist as fast as possible. It was extremely obvious they want to make sure their clients are taken care of. Dr. Jeffrey was given my case, something I feel very lucky about. Every appointment he gives new perspectives and connects the dots on how to improve my life. Furthermore, he's very relatable and knows things are hard but helps you find ways they can get better. I feel like the techniques he gives me are ones I can take with me for the rest of my life.

Lynsey Neiser
7 years ago
5

I love Apex Counseling Center! The staff is very respectful, kind, and understanding. They are very welcoming and has made me feel comfortable since my first appointment. I feel like everyone I see on a regular basis makes me feel like they HONESTLY care about me and other patients. I don't feel like it's all about money with Apex, I feel like they actually care about my well-being. They have my best interest at heart. I feel that everyone there actually cares and encourages me to get better and do better The women at the front desk are always so kind and sweet, especially Ingrid. Dr. Astrada is very patient and understanding. He listens to how you feel, and he makes me feel like he actually cares. My therapist is Jeffrey. He is the best therapist I have ever had. He is very respectful. He always knows just what to say. He always has me to look at things from different perspectives. He offers great suggestions. He gives me great techniques and exercises for me to practice to help with my anxiety and other things I go through. And they work. I was very depressed when I first seen Jeffrey, he has help me to get through that dark time and come out stronger. I have made more progress in the past year since I have been going to apex, and have sessions with Jeffrey, than I have in my 31 years. I put the work in to change my life, but Jeffrey has encouraged me the whole way. Jeffrey encourages me to follow my dreams, and helps me to attain my goals. I am truly grateful for Apex and the staff that God placed in my life to help me change my life. I would and do recommend Apex to everyone, family and friends. If Apex Counseling can help me change my life, then I know they can help anyone change their life.

Hope Skies
7 years ago
5

My daughter started seeing Jeff as our family was entering into a seperation period. My fear was that she would have a hard time opening up but that was laid to rest immediately. Jeff was able to get her to open up and he also taught her ways to handle her emotions in a healthy way which was life changing. I'm very appreciative of Apex and Jeff specifically for helping our family. I highly recommend Jeff to work with children who may be suffering from depression and anxiety.

Jasmine Carter
7 years ago
5

Best place I've gotten treatment (medication management and therapy) in Baltimore. Therapist Jeff and psychiatrist Dr. Astrada listen to me and let me be an active participant in my wellness. At Apex, I had the GeneSight test done to see which psych meds are most compatible with my DNA. Turns out the drugs the nurse practitioner (no longer at Apex) prescribed were the perfect match. Give Apex a try.

Donald Genco
8 years ago
5

I have had 3 therapist since joining apex counseling.each one has been a great experience for me.David treated me like an actual person instead of a patient and helped me theu my diagnosis and showex me how to deal with it.sadly he had to leave for personal reasons.I then got Kevin.Kevin had conversations with me that had to do with my day to day life and we talked over the things i could to better my life.Betsy is my new one and she is pleasant and understanding.i actually look forwards to my long bus ride every week to their office.plus i love hanging in the waiting room talking to Toni and Molly.they are not ur average front desk reception.Toni has a pleasant smile and friendly voice .Molly has a motherly demeanor and great sense of humor.together over the past 2 years the apex team has helped me live a normal life.i now am married and have a month old daughter.my wife loves the fact that i can turn to apex for extra help in being a good husband and father and not feel ashamed.Thank you Apex for being a rock for ppl like me.

Nicole Love Miko
8 years ago
5

I really enjoy working with Jeff. I've been seeing therapist almost my whole life. I like the way Jeff breaks things down and explains things to me. I look forward to each session because I feel he does help me with the new coping skills and stuff he showed me to deal with my stress. I would definitely recommend him.

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