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Burrell Behavioral Health – Cherry Street

1931 East Cherry Street Springfield, MO 65802
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About Burrell Behavioral Health – Cherry Street

Burrell Behavioral Health – Cherry Street, located in Springfield, Missouri is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and 12-step therapy.

Specialty rehab programs at Burrell Behavioral Health – Cherry Street include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Burrell Behavioral Health – Cherry Street has received accreditations from CARF.

Latest Reviews

summer stidham
7 months ago on Google
1
Very unhappy with this program!! WOULDN'T RECOMMEND!!!!!
Response from the owner3 months ago
Hi Summer, We are genuinely sorry to hear that this has been your experience. We encourage you to email clientexperience@burrellcenter.com with details so we can resolve this for you.
Eric Weiskopf
1 year ago on Google
3
Hope things go well.
Frank
1 year ago on Google
1
PLEASE make it easier to know where we need to call!! Everytime I have to talk to somebody I get told oh it's this number now or they don't even know how to transfer me to the right department. Jesus christ. Waste of my time
Response from the owner3 months ago
Hi Frank, we encourage you to email info@burrellcenter.com with details about your experience so we can get you connected with the right information.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Accepted Insurance

Burrell Behavioral Health – Cherry Street works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Staff & Accreditations

Staff

C.J. Davis

CEO

Jennifer Gagnon

CFO

Dr. Garima Singh

Chief Medical Officer

Tom Weber

Chief Administrative Officer

Stacey Hudson

Chief Human Resources Officer

Dee King

Chief of Staff

Nick Sanders

Chair

Sandy Kinsey

Vice Chair

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1931 East Cherry Street
Springfield, MO 65802

Rehab in Cities Near Springfield

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Reviews of Burrell Behavioral Health – Cherry Street

2.31/5 (16 reviews)
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Reviews

1

This place is only interested in the money they can get from the patients, they denied me the services because I didn't have my medical insurance, they didn't offer me any service unless I canceled them in its entirety previously. They don't help people with mental problems ... Read More

Reviewed on 2/13/2019
1

What is supposed to be a voluntary treatment center is made to be felt like a correction detention center. The loved ones are the last to know anything and decisions about best interests. The situations of conflict if personalities collide dont seem to be dealt with and faci ... Read More

Reviewed on 5/22/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (14 reviews)
Amber Stillwell
1 month ago
5

Went twice. Great experience both times. I’m not 25 and sober ❤️ I was 15 when I first step foot into c star

summer stidham
7 months ago
1

Very unhappy with this program!! WOULDN'T RECOMMEND!!!!!

Response from the ownerInvalid relative date format:
Hi Summer, We are genuinely sorry to hear that this has been your experience. We encourage you to email clientexperience@burrellcenter.com with details so we can resolve this for you.
Eric Weiskopf
1 year ago
3

Hope things go well.

pamela stewart
1 year ago
5

Frank
1 year ago
1

PLEASE make it easier to know where we need to call!! Everytime I have to talk to somebody I get told oh it's this number now or they don't even know how to transfer me to the right department. Jesus christ. Waste of my time

Response from the ownerInvalid relative date format:
Hi Frank, we encourage you to email info@burrellcenter.com with details about your experience so we can get you connected with the right information.
Kira Torres
2 years ago
1

The nurse or whoever it was who called me was downright rude and nasty. Said she is fully aware that I need my meds and proceeded to say it doesn’t mean I will get them that it’s up to them if they choose to write the script or not. Guess what? Day 3. Still no resolution or call back. I got pushed under the rug. The attitude was as if I was a bother for needing my medications. I would give zero stars if I could. Don’t work in this field if you don’t want to do YOUR JOB. Wish I would have gotten her name to file a complaint on her.

Response from the ownerInvalid relative date format:
Hi Kira. The team at Burrell is committed to providing high quality care to all clients. We take reviews like yours very seriously and are concerned as your experience is far outside our standards and protocols. We appreciate you sharing your experience and urge you to bring your concerns to client relations at 417-761-5033 or info@burrellcenter.com.
Sally Cessna
3 years ago
5

I could not be more grateful to the CSTAR team! I truly believe that they helped save my son from the dark path he was on. He was admitted into the inpatient treatment program so we got to experience all of what CSTAR offers. I would personally like to give a shout out to Jordan, Chris, James, and Angie. Thank you for all that you do and this career you have chosen. It is not easy but hopefully rewarding to see the change in these young adults/kids. You all are very much appreciated :)

Response from the ownerInvalid relative date format:
Hi Sally. Thank you for sharing your positive experience with us! Our team works hard to ensure every client receives compassionate and quality care. We will share your comments with our team. Thank you for entrusting us with your care!
Jmie Doty
3 years ago
1

😠

Brenda Fontenot
3 years ago
1

Not very supportive!

Response from the ownerInvalid relative date format:
Hi Brenda. Thank you for taking the time to leave us feedback. We take all feedback seriously and would like to get a better understanding of your experience and how we can improve. Please contact us directly at info@burrellcenter.com or call us at (417) 761-5033.
Julian Henderson
4 years ago
4

R S
4 years ago
5

My son has been going to therapy here for two weeks, and it has been an amazingly positive experience. His counselors have connected with him through their own struggles, and he is thriving under their treatment. I cannot recommend these therapists and this facility enough!

Response from the ownerInvalid relative date format:
Good morning. Thank you for sharing your positive experience with us! Our team works hard to ensure every client receives compassionate and quality care. We will share your comments with our team. Thank you for entrusting us with your son's care!
Brittney Evans
6 years ago
1

In my first ever appointment with my psychiatrist, she asked why I thought I was depressed, and I explained all my symptoms, and that I had been through a lot of bad things that still effected me. I then told her about my abortion. She LITERALLY said, "I bet you regret that now, don't you?" Yeeep. So I, being too nice and unsure of myself, kept seeing her for two more years to worsening anxiety. I began to feel truly better, and noticed whenever I would see her my anxiety would skyrocket. So I stopped going, and have been doing really well on my own. It is so important to be picky with who you let try to help heal you!! But if you need help please see someone, anyone! Please don't give up!!

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