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Carroll Hospital Center

200 Memorial Avenue Westminster, MD 21157
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Carroll Hospital Center MD 21157

About Carroll Hospital Center

Carroll Hospital Center, located in Westminster, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Carroll Hospital Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Carroll Hospital Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Carroll Hospital Center has received accreditations from The Joint Commission.

Latest Reviews

Ryan
2 months ago on Google
5
Doctor Miller and the nurses at Carroll Hospital Center, saved my life for sure. Every5
Monica Minaya-Flores
2 months ago on Google
1
This is my second time going to this hospital and I have to say it s very disappointing. Kinda scary even . we are always seen in the hall due to rooms never being available which then makes you question the hygiene of the hospital. I am seen by multiple nurses and asked the same questions before I m finally able to see a doctor and in-front of everyone that s in the hall with me lol so no privacy. I ve seen people in the rooms request immediate assistance and you have the room light ringing before a nurse even gets to them makes me wonder what if it was an emergency it would have taken a nurse over 10 minutes to get to me? Yeah not a fan of this hospital at all. Something needs to change.
Makhmud akhmedov
2 months ago on Google
5
my grandmother was in this hospital couple days ago they took good care of her from nurses to doctors my entire family really appreciate this hospital so much because we had a great experience
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Accepted Insurance

Carroll Hospital Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
This program is 3 hours a day at least three times a week. It is for those who can function more independently, but need intensive therapy. Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

They recognize that many people suffer from underlying behavioral health conditions that lead them to abuse alcohol or drugs. their Dual Diagnosis Program provides effective outpatient treatment or partial hospitalization to help you or a loved one deal with the double challenge of substance abuse and a behavioral health problem.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Leslie Simmons

Executive VP & COO

Garrett W. Hoover

President & CEO

Michael Myers

CFO

Mark Olszyk, MD

Chief Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (410) 871-7110
Building icon

200 Memorial Avenue
Westminster, MD 21157

Rehab in Cities Near Westminster

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Reviews of Carroll Hospital Center

3.18/5 (101 reviews)
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Reviews

1

The people working at Carroll Hospital clearly don't care for the patients. I even felt like I was bothering them anytime I asked something or needed something from them.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
Susan Vlahos
2 weeks ago
5

Very pleased with my stay and care at Carroll, My Nurse Maggie and Plurie (sp) were fantastic and very pleasant.

Debbee T
3 weeks ago
1

Carroll County hospital has caused my son to be on life support thanks to their incompetence. The nurses in ICU are horrible they're inconsiderate they have not one ounce of education they don't give a crap about the patients I wouldn't recommend this hospital to my worst enemy

Denise Sponseller
3 weeks ago
1

I would not send anyone to Carroll hospital emergency room. The staff there is so rude and disrespectful people patience in the hallways. No sheet to cover them. No pillows. A nurse actually said that the blood work looked fine and then a nurse came to take blood work and said that there was never any blood work taken when I said, but the nurse said it was fine. A nurse named Shannon was so rude and disrespectful the way she spoke to me and my sister and my mother. This place does not even deserve one star did none of them have their crap together. It is filthy. They made an EMT with a patient stand in the doorway with the doors open for 40 minutes before they were allowed to bring the patient in just a horrible mess and there was open rooms. It's unnecessary, just totally unorganized unprofessional. Moody nasty talking people

Donna Malone
1 month ago
1

What a irresponsible emergency department setup. Base on the years of complaints you’d think your system would be changed!! Again another complaint about the SAME issue. Hire more help!! One Dr on ER busy nights?? Empty rooms and people suffering in chairs in hallways?? WHY?? My mother could’ve Died but with my determination pushing these poor employees which I felt bad doing she had emergency surgery at 4:30 am with arrival time at 10:30 pm. For rupture bowel. I cannot believe the experience she went through. Staff was fantastic BUT the owners need to get out of out from behind their mahogany desks and see what your doing to your patients and staff. How sad!! You have a beautiful hospital and lovely staff but your system is irresponsible disgraceful and uncalled for in this day!! STILL can’t believe what happened!!

alex meliotis
1 month ago
1

Ok so I was a firm believer in this hospital until today … I have a post operative wound that had a med vac attached the vac failed and when I was finally seen I was told “we don’t do that here.” They said they were trying to as hard as possible to reach the staff at university where I had the procedure done but I ended up calling and was able to reach someone before them. I am now waiting for someone who “knows” how to handle such a wound and go from there : (!! 5/11/25 This place actually got worse somehow.. came in with a malfunctioning wound vac and have now been sitting 5 hrs for a test result to come back the worst hospital I’ve ever been too if you have N.A. emergency there are three vets offices that are open that I would recommend before coming to this backwoods hospital !!

Response from the ownerInvalid relative date format:
Thank you for your feedback. We would appreciate it if you could call our patient relations team to discuss it further. They can be reached at 410-871-7099. Thank you.
Ryan Cook
1 month ago
5

Everyone that I dealt with in the emergency department over the course of 4 visits for an ongoing thing was amazing. Frederick health is a dump compared to Carroll health

Megan Cole
1 month ago
5

My review is not of the hospital overall but for the PA that cared for my Son while he was there with a spinal fluid leak that came after a lumbar puncture there at Carroll Hospital. The PA on his case was Jose Cuevas PA-C and he went above and beyond to try to get my very medically complex son transferred to another facility for care as the procedure he needed was not something they do there with someone with a bleeding disorder among other many complex medical issues. After over 2 weeks we finally had to be discharged and went to Johns Hopkins where he still is inpatient. I was frustrated and upset that we had to go through the ER at Hopkins to get care because no hospitals would allow or had a bed to transfer but that wasn’t the PA fault and I just wanted to leave a review for him and the patient experience woman that helped us.

Jude Snair
1 month ago
1

Absolutely disgusted with the behavior of the staff, specifically a SOCIAL WORKER, towards a patient who was experiencing a mental-health crisis. We took my sibling to be seen for a psychiatric episode and was told they could not be allowed back because they have “been here too many times”. We have been here before and had them treated with respect, and were even told to bring them back if anything worsened. We were aghast at the behavior of the staff telling my sister she was “a failure” and “didn’t try hard enough” to escape her abusive home because she “ended up back at square one”. When I called your facility to speak to someone about this, I was sent to multiple departments and unable to leave a voicemail. To work in a hospitality career and to behave like that towards patients is a disgrace.

Ryan
2 months ago
5

Doctor Miller and the nurses at Carroll Hospital Center, saved my life for sure. Every5

Monica Minaya-Flores
2 months ago
1

This is my second time going to this hospital and I have to say it’s very disappointing. Kinda scary even…. we are always seen in the hall due to rooms never being available which then makes you question the hygiene of the hospital. I am seen by multiple nurses and asked the same questions before I’m finally able to see a doctor and in-front of everyone that’s in the hall with me lol so no privacy. I’ve seen people in the rooms request immediate assistance and you have the room light ringing before a nurse even gets to them… makes me wonder what if it was an emergency it would have taken a nurse over 10 minutes to get to me? Yeah not a fan of this hospital at all. Something needs to change.

Makhmud akhmedov
2 months ago
5

my grandmother was in this hospital couple days ago they took good care of her from nurses to doctors my entire family really appreciate this hospital so much because we had a great experience

Roxanne cook
2 months ago
1

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