Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Carroll Hospital Center

200 Memorial Avenue Westminster, MD 21157
Claim Profile
Carroll Hospital Center MD 21157

About Carroll Hospital Center

Carroll Hospital Center, located in Westminster, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention. Specialty rehab programs at Carroll Hospital Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues. Patients at Carroll Hospital Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers. Carroll Hospital Center has received accreditations from The Joint Commission.

Latest Reviews

J Thomas
2 weeks ago on Google
5
Dr. Annous, an invaluable new addition to CHC, had the expertise to properly diagnose the cause of my dire condition. He & the ER team literally saved my life through CPR & appropriate treatment. Very grateful!
Nik
3 weeks ago on Google
1
Don't go here they have no compassion and don't care
Zachary Morris
3 weeks ago on Google
1
Took someone in who was status epilepticus for a large portion of the day and was post ictal at the time of arrival and is also autistic they kicked them out while saying they were refusing service I said they are obviously not refusing service they are literally begging for help and in no frame of mind to be leaving the ER they are a danger to themselves and they said it doesn't matter they have to leave? Forcing someone to leave and claiming that they refused service is a serious crime and I am following up.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.1 / 10

Accepted Insurance

Carroll Hospital Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

intensive-outpatient iconIntensive Outpatient

This program is 3 hours a day at least three times a week. It is for those who can function more independently, but need intensive therapy. Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school).

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

They recognize that many people suffer from underlying behavioral health conditions that lead them to abuse alcohol or drugs. their Dual Diagnosis Program provides effective outpatient treatment or partial hospitalization to help you or a loved one deal with the double challenge of substance abuse and a behavioral health problem.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Leslie Simmons

Executive VP & COO

Garrett W. Hoover

President & CEO

Michael Myers

CFO

Mark Olszyk, MD

Chief Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

200 Memorial Avenue
Westminster, MD 21157

Rehab in Cities Near Westminster

Left arrow icon Back to MD

Reviews of Carroll Hospital Center

3.2/5 (531 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
254
4
34
3
17
2
23
1
205

Reviews

1

The people working at Carroll Hospital clearly don't care for the patients. I even felt like I was bothering them anytime I asked something or needed something from them.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (530 reviews)
Rhonda Anderson
2 weeks ago
5

J Thomas
2 weeks ago
5

Dr. Annous, an invaluable new addition to CHC, had the expertise to properly diagnose the cause of my dire condition. He & the ER team literally saved my life through CPR & appropriate treatment. Very grateful!

Nik
3 weeks ago
1

Don't go here they have no compassion and don't care

Zachary Morris
3 weeks ago
1

Took someone in who was status epilepticus for a large portion of the day and was post ictal at the time of arrival and is also autistic they kicked them out while saying they were refusing service I said they are obviously not refusing service they are literally begging for help and in no frame of mind to be leaving the ER they are a danger to themselves and they said it doesn't matter they have to leave? Forcing someone to leave and claiming that they refused service is a serious crime and I am following up.

Alex L.
3 weeks ago
1

ER staff not equipped to handle mentle health crisis avoid at all costs

Chris Pollock
3 weeks ago
5

Had a total knee replacement at Carroll Hospital 8/25/25. Everyone from the front desk to the recovery team were very friendly, respectful, kind, and caring.They made this experience extremely pleasant for me. I always felt i was getting exceptional care. I had someone with me the entire time which made me feel less anxious. I love the staff at Carroll Hospital!

Adam Henderson
3 weeks ago
5

This was the best experience I’ve had at a hospital. They prioritized my care and were extremely attentive. They never acted like anything was a bother, I can’t thank the staff of Danielle, Tristen, and others for treating me with such respect. I wish more hospitals had staffs like them.

Erin Justice
1 month ago
1

Went there carroll emergency deaprtment with chest/back pain light headed, loss of appetite... they couldn't find anything after 3 hour seeing my nurse 2x, Dr once. Went today gettysburg hospital, met with more hospitality and 1st person I met was my dr. Several tests ran and eventually find out its gallstones and need to schedule surgery. In less time i spent a Carroll Hospital, i actually had answers from an actual doctor at Gettysburg Hospital. Carroll is to focused on upgrades than patients. And was not freezing my butt off in a room. Carroll county is failing its residents with this place. ONLY GO HERE IF YOUR NEAR DEATH OR BROKEN BONE. WORST HOSPITAL EVER!!!

Shannon Jennings
1 month ago
1

THE worst experience of my life,dealing with the incompetency of the nurses and doctors at this hospital. I was admitted by ambulance in excruciating abdominal pain. My blood pressure was 158>107. I had to wait in the entrance door way along with 4 other patients that were on stretchers for over an hour. Finally was sent in to the ER room with 1/2 the equipment not working and out of order signs including the restroom. After being in the room for nearly 3 hrs hooked up to broken monitor and no word from the doctor I decided I was going to leave. I asked my wife to call someone to unhook the equipment and IV from my arm so I could just go somewhere else. Only then did the nurse and the doctor came in explaining that I needed to stay overnight and they were just waiting on a room. I asked what was my diagnosis and they said that they were not sure that’s why I needed to stay. I stayed all night listening to the nurses and doctors cackling while my room was directly across from them. My monitor would constantly shutdown and star beeping for attention. When I would call for a nurse I could physically watch them ignore the beeping. On multiple occasions they were doing this to other patients and seemed upset that they had to get up. I stayed overnight and only one time did anyone come to check on me. I was discharged the next day with no diagnosis and a prescription for hydrocodone? The best part was when the nurse wheeled me out to my car she actually stop to peek at the waiting room and said she hopes that she doesn’t get seen cause if they know that I was discharged that they would send her another patient. I was discharged with no diagnosis and the next day I ended up passing a kidney stone. I have a few videos that I recorded of the incompetence and behavior of the staff and doctors that work here. This facility needs to be audited along with the personnel. I plan on suing this hospital for their incompetency and hopefully help others from this horrible experience

kerrie husband
1 month ago
2

The doctor was nice, but I came in close to shift change and could tell the nurses didn’t care anymore. The first nurse I had taking my blood seemed nice at first, but I could tell she was tired and done for the day. After she finished up I stood up, while in agonizing pain, and collected my purse, paper work, and 40oz water bottle in my right arm that did not have a needle in it. While still standing, she explains that she needs to take another container of blood. I overhear her conversation with another nurse next to me stating that it’s possible this extra blood work was unnecessary anyhow. Well, she proceeds to take the blood without giving me a chance to sit or put my bags down. She takes one thing of blood and I was feeling dizzy already but then she says that one was diluted and she needed yet ANOTHER! She proceeded to take the blood as I’m obviously in pain and uncomfortable while still standing holding all of my things. As she was taking this final thing of blood, I overhear coworkers telling her that she only has 10 minutes left of her shift. She then sent me back into the waiting room where I felt as though I was going to pass out. A little while later, shift change occurs, and every nurse I met from that point on was so kind and did their job thoughtfully. I am extremely disappointed in the care I received from said nurse, and yes I know her name!! I am including pictures of where is says online that you shouldn’t have blood taken while standing up. And NONE of the other nurses said anything either, they all wanted to leave as well. HORRIBLE!!

Brandon Bubel
1 month ago
1

This place is a joke after 5 hours of waiting in the ER after my wife fell down concrete steps with a baseball size lump in her head, we sat until they literally let her leave the hospital. No help, no answers. I suggest the only way to get any help is to hire a lawyer, they should be ashamed of how they treat patients or do not treat patients. Someone needs to be held accountable for their incompetence. If 0 stars was a option I would rate them -12⭐️

Brayden Bubel
1 month ago
1

I'm sorry but this "hospital" is a joke. My mother slammed her head on a concrete wall at around 10 pm. We arrived at the hospital to get her checked out. We checked in at 11 pm. Keep in mind this bump is the size of a baseball. She had a head scan done around 11:20 probably. Well we didn't hear anything back results wise. My mother was tired of waiting and just left. Are you serious? 2 hours for results for a CAT scan? I'm not happy with my mother right now either but that's ridiculous. Also you just let her leave with no resistance? What if she has something serious going on like a Brain Tumor? You shouldn't allow someone to leave like that. I'm sick of this hospital and my Mother. 7/12/25

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Carroll Hospital Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Hope House
Crownsville, MD (410) 923-6700

Hope House

Hope House is a non-profit inpatient drug and alcohol treatment center locat... read more.
Catoctin Counseling Center Inc
Frederick, MD (301) 631-1304

Catoctin Counseling Center Inc

Catoctin Counseling Center - 309 E. Patrick St. offers outpatient treatment ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline