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Cedar Hills Hospital

10300 SW Eastridge Street Portland, OR 97225
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Cedar Hills Hospital

About Cedar Hills Hospital

The partial hospitalization program, also called day treatment, includes group therapy and medication management five days per week. The intensive outpatient program meets several days per week with options during the day or evenings. A women-only group meets Monday through Friday at 9:00 am and uses a trauma-informed approach. You can also expect dialectical behavior therapy with this program.

The inpatient program begins with a safe medical detox. Medication-assisted therapy will help you eliminate any withdrawal symptoms you may have. You’ll engage in treatment programming like individual and group therapy, and spirituality awareness groups. You can also expect motivational interviewing, 12-step groups, art, recreational activities, and yoga. Before leaving treatment you’ll obtain a relapse prevention plan, engage in family meetings, and discharge planning. Therapy focuses on acceptance and commitment therapy, identifying triggers, managing cravings, and sober living activities.

Some former patients said they didn’t like the environment or treatment they received. Others said it was a wonderful experience and they enjoyed treatment.

Similar Rehab Centers

Latest Reviews

Bug S.
1 month ago on Google
1
My dad was admitted here earlier this year with psychosis. First off they didnt give him his medications at first or CPAP. He is a diabetic for context. They gave him unrestricted phone time, which resulted in several unchecked online shopping spree's. They also released him with no medication and prematurely. Letting him go home resulted in 2 more hospital visits, and cops being called for aggressive behavior and wondering off because he had psychosis and could not be unsupervised. If you have a loved one that needs to be taken seriously this place is not the right one for you. I will note though he had a great time coloring and didnt get as aggressive towards these nurses as the ones at the other hospital.
Response from the owner3 weeks ago
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your dad’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your dad to reach out to us directly by visiting http://www.cedarhillshospital.com/contact-us/. Again, thank you.
DavidJ
1 month ago on Google
5
I am incredibly disappointed with the lack of communication and accountability at Cedar Hills Hospital.
Response from the owner3 weeks ago
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.cedarhillshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Shannon
1 month ago on Google
1
I have never, ever in my life been so horrifically mistreated the way I was at the psychiatric facility in Cedar Hills. This is not my first or longest stay at a psychiatric ward but it wins by a landslide for the most horrific conditions, treatment and staff. These are QUITE LITERALLY abusive conditions. Staff are completely overwhelmed and desperately in need of help. There is no organization or communication between patients, doctors and nurses. Nurses regularly mix patients up and give them other patient's medication, or never give them their medication to begin with. The atmosphere feels manic during the day. I was never given any of my prescribed psychiatric meds for my multiple day stay and nurses missed 95% of my scheduled doses for gastrointestinal medication. There's no segregation for those with more severe illnesses. The patients who physically attack others and throw themselves at the glass are kept in the same rooms as the less severe patients. My first night there I wasn't able to sleep at all due to patients wailing in the hallways, being loudly destructive of facilities, and my own roommate violently waking me up by grabbing my feet and digging her nails into my skin. When I asked to be separated from her after the assault I was locked alone in a conference room with no access to a bathroom for over 8 hours. When patients become violent, staff have little training on what to do and respond in a disorderly manner. They allow patients to scream and claw at the walls and their own skin for excessive periods of time. Many patients visibly distressed/injuring themselves/in pain and in need of medical attention sprawled in the hallways or on their beds. Poor hygiene of both patients and living quarters. Mold and mildew in abundance in the bathrooms. Some patients being obviously unbathed. Food and drink residue and rotten food left everywhere for days. Medical Doctors and Psychiatrists were practically non-existant. Even when present they never had their orders followed up by nursing staff in a timely fashion. Patients with special needs like wheelchairs or physical medical conditions were not able to have their special needs accommodated well. There is so, so much more I could write about this place but simply don't have the space. EDIT: I’ve tried contacting them repeatedly to no avail. No one ever answers the phone or returns calls. I have sent multiple emails and voicemails to the hospital's records staff, patient advocate, Director of Quality and Compliance and their main website to attempt to address these issues, but have not had my messages returned. TL;DR: Repeated physical assault, staff threatening patients with physical harm to obtain compliance, locked solitary confinement of patients, denying patients bathroom use, ignoring life threatening food allergies, insufficient nutrition leading to serious weight loss, deliberately undermining patient's health by administering medication they are known to be allergic to, not listening/responding to patient needs in a timely manner, staff bullying and verbally/emotionally abusing patients, gaslighting patients, inability to meet physical needs for disabled people, refusing to obtain outpatient medical records for adequate care, dismissing life threatening medical emergencies, losing expensive prescriptions and refusing reimbursement, staff contributing to suicidal thoughts/actions, etc.
Response from the owner3 weeks ago
Thanks for taking the time to share this review. Could you please visit http://www.cedarhillshospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Cedar Hills Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients who wish to remain in their homes while in recovery may elect to enroll in an outpatient rehab, many of which offer evening, night, and weekend services to accommodate clients' schedules. Most outpatient facilities provide multiple levels of care to align with clients' evolving needs, including partial hospitalization (PHP) and intensive outpatient (IOP) for clients who require robust support and supervision. Addiction counseling and recovery-focused life skills training are the most common treatment modalities.

inpatient iconInpatient

Inpatient rehabs differ from outpatient facilities in the intensity and frequency of treatment. Clients in inpatient care reside at the treatment facility for the length of the program. They engage in intensive addiction counseling and recovery-focused life skills training. Treatment programs may draw from a variety of methods, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Holistic therapies, such as yoga and message, are frequently available to clients in inpatient care.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs provide robust, high-frequency care for clients in early recovery and those at an increased risk of relapse. Clients are generally expected to participate in nine to 20 hours of treatment per week, with the number and duration of sessions decreasing as clients stabilize. Intensive outpatient treatment often combines psychotherapy, including individual, group, and family counseling, with addiction and recovery education. Medication assisted treatment (MAT) and holistic therapies are also common.

aftercare iconAftercare Support

Rehab aftercare programs are generally predicated on the understanding that addiction disease is chronic and relapsing and the recovery is a life-long process requiring ongoing care. Clients in drug rehab aftercare have typically completed inpatient detox and/or rehab but may still be receiving outpatient treatment. Their unique care plan is usually developed in collaboration with their care team and case manager and may include peer coaching, career counseling, 12 step program facilitation, and related services.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a more intensive form of outpatient and can be a step-down service in substance use disorder treatment. During PHP treatment, which lasts 4-8 hours per day and up to 5 days a week, you'll participate in daily therapeutic services (relapse prevention, medication management, and behavioral therapy) for an average of 90 days. The cost of PHP treatment varies, but it is typically covered by insurance providers.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Oregon offers a full continuum of care for those struggling with addiction. From detox, to inpatient, to outpatient, to aftercare, Oregon residents can find the support they need for recovery. This treatment empowers individuals to replace drug use with positive alternatives and develop a healthier lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

At Cedar Hills Hospital, they are dedicated to providing outstanding care and treatment to the men and women, family members and Veterans who serve the great Nation.The Military Program at Cedar Hills Hospital is specifically designed for Active Duty, National Guard and Active Reserve service members, their families and Veterans. Their programs are designed for those who are experiencing substance use, abuse or dependence, depression, military sexual trauma, combat induced PTSD/trauma, military related chronic pain or co-occurring mental health and substance abuse issues.

Clinical Services

Cognitive behavioral therapy (CBT) in Oregon is a short term talk therapy method used to treat mental and behavioral disorders. Based on client needs, the therapist may recommend five to 20 sessions. Typically, this form of therapy requires fewer sessions than many other types of treatment.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

During trauma theory, you can explore the impact that traumatic events had on your life in a safe and supportive space. Your therapist will guide you in understanding your emotional and physical trauma responses while helping you to develop better coping skills so you can reclaim your life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

When you've been using substances long term, this depletes your body of valuable nutrients. During nutrition therapy, you'll take steps to restore your health and learn how to maintain better nutrition. This is an important component of many drug rehab programs in Oregon.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • car iconPrivate Transportation
  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

David Melear, MS,M.ED

CEO

Alex Driiling, MHA

Director of Outpatient Services

Accreditations

LegitScript has reviewed Cedar Hills Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in January 2017

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Oregon
License Number: 14-1460

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472538

Contact Information

Building icon

10300 SW Eastridge Street
Portland, OR 97225

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Rehab in Cities Near Portland

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Reviews of Cedar Hills Hospital

2.49/5 (298 reviews)
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Reviews

1

A few days ago, I was discharged from Cedar Hills' inpatient mental health program. Come to find, I was sent home without a new prescription OR my old meds. So we played phone tag with Cedar Hills for a couple days, told them that no prescription was sent home with me or p ... Read More

Reviewed on 4/19/2019
1

Uneducated and unprofessional staff. This hospital is a facade set up to take your money and get insurances as much as possible before releasing their patients, even if that means inventing some lame excuse to make us patients stay longer. You never feel genuinely cared for, ... Read More

Reviewed on 3/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (296 reviews)
Bug S.
1 month ago
1

My dad was admitted here earlier this year with psychosis. First off they didnt give him his medications at first or CPAP. He is a diabetic for context. They gave him unrestricted phone time, which resulted in several unchecked online shopping spree's. They also released him with no medication and prematurely. Letting him go home resulted in 2 more hospital visits, and cops being called for aggressive behavior and wondering off because he had psychosis and could not be unsupervised. If you have a loved one that needs to be taken seriously this place is not the right one for you. I will note though he had a great time coloring and didnt get as aggressive towards these nurses as the ones at the other hospital.

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your dad’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your dad to reach out to us directly by visiting http://www.cedarhillshospital.com/contact-us/. Again, thank you.
DavidJ
1 month ago
5

I am incredibly disappointed with the lack of communication and accountability at Cedar Hills Hospital.

Response from the owner
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.cedarhillshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Shannon
1 month ago
1

I have never, ever in my life been so horrifically mistreated the way I was at the psychiatric facility in Cedar Hills. This is not my first or longest stay at a psychiatric ward but it wins by a landslide for the most horrific conditions, treatment and staff. These are QUITE LITERALLY abusive conditions. Staff are completely overwhelmed and desperately in need of help. There is no organization or communication between patients, doctors and nurses. Nurses regularly mix patients up and give them other patient's medication, or never give them their medication to begin with. The atmosphere feels manic during the day. I was never given any of my prescribed psychiatric meds for my multiple day stay and nurses missed 95% of my scheduled doses for gastrointestinal medication. There's no segregation for those with more severe illnesses. The patients who physically attack others and throw themselves at the glass are kept in the same rooms as the less severe patients. My first night there I wasn't able to sleep at all due to patients wailing in the hallways, being loudly destructive of facilities, and my own roommate violently waking me up by grabbing my feet and digging her nails into my skin. When I asked to be separated from her after the assault I was locked alone in a conference room with no access to a bathroom for over 8 hours. When patients become violent, staff have little training on what to do and respond in a disorderly manner. They allow patients to scream and claw at the walls and their own skin for excessive periods of time. Many patients visibly distressed/injuring themselves/in pain and in need of medical attention sprawled in the hallways or on their beds. Poor hygiene of both patients and living quarters. Mold and mildew in abundance in the bathrooms. Some patients being obviously unbathed. Food and drink residue and rotten food left everywhere for days. Medical Doctors and Psychiatrists were practically non-existant. Even when present they never had their orders followed up by nursing staff in a timely fashion. Patients with special needs like wheelchairs or physical medical conditions were not able to have their special needs accommodated well. There is so, so much more I could write about this place but simply don't have the space. EDIT: I’ve tried contacting them repeatedly to no avail. No one ever answers the phone or returns calls. I have sent multiple emails and voicemails to the hospital's records staff, patient advocate, Director of Quality and Compliance and their main website to attempt to address these issues, but have not had my messages returned. TL;DR: Repeated physical assault, staff threatening patients with physical harm to obtain compliance, locked solitary confinement of patients, denying patients bathroom use, ignoring life threatening food allergies, insufficient nutrition leading to serious weight loss, deliberately undermining patient's health by administering medication they are known to be allergic to, not listening/responding to patient needs in a timely manner, staff bullying and verbally/emotionally abusing patients, gaslighting patients, inability to meet physical needs for disabled people, refusing to obtain outpatient medical records for adequate care, dismissing life threatening medical emergencies, losing expensive prescriptions and refusing reimbursement, staff contributing to suicidal thoughts/actions, etc.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.cedarhillshospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Chris Hatch
1 month ago
3

alright folks - here is the run down of cedar hills hospital. The basics: Show up to the front door and ring the button. Their phone system is essentially non existent and clinical staff can't really be reached at a desk or cell phone because they're always roaming around the facility. Leave a message with the operator and someone will call you back! Make sure if you take stimulant drugs that are controlled such as Adderall or Vyvanse just know these will be confiscated and not dispensed during your stay. The clinical staff worry that amphetamine based drugs can exacerbate psychotic symptoms - they're basically not allowed! So be warned and just don't even bring them honestly! when you show up it just depends who's at the front desk but usually they're terrible about explaining what a 5150 hold is or what you're about to commit to but just know once the receptionist tags your backpack or bag and closes the double doors you are legally in custody and cannot change your mind! Depending on how busy the facility is you're gonna be in an assessment room for 3-8 hours! If you're detoxing badly make sure to bring in Benzos or call 911 if it gets to be too much (you're allowed your phone during the purgatory phase) you'll fill out initial paper work and meet with a admissions nurse who will ask about 50 questions and if you're suicidal etc. After an hour she will come back and admit you. Medicaid is automatically admitted but some other insurance you may be denied. Check before ideally After you're admitted your phone and wallet will taken and stored - you'll be strip searched under every nook between a paper scrub. After that you'll head onto the unit across the courtyard where you'll arrive at a nurses station. They'll give you a lorazepam and a low dose anti psychotic specifically Olonzopine to help you sleep - give you scrubs to change Into and grippy slippers. You're allowed your own shoes if there are no shoe strings! birkenstocks are perfect for this. You can also wear your own clothes which in hindsight I wish I did! They'll give you towels and some basic toiletries in a red shower caddy but it must be turned in after every use. It is usually two to a room but sometimes you get your own room depending on how busy. just pray you don't get a loud snoring individual lol The mental health technicians will come and check on you every 15 minutes which can get annoying! If you're even remotely detoxing from alcohol you'll be given vitals every 4 hours in addition to a response of the lorazepam 1mg which is awesome to calm your nerves! There are a bank of phones down the hall with a 15 minute limit open between 7am and 10p. Every morning you'll meet with the doctor--its a very cursory kind of how you're doing what brought you here- what meds can I give you? Narcotics are pretty much off the table but the doctor isn't there to provide therapy it's strictly med management and how you're feeling. This will determine your time line for discharge. This is not a rehab facility folks it's a stabilization center. Around 920am you'll go to break fast in a line to another building. Food is very good for a psych facility. mostly home made and very friendly cafeteria staff!!! All the condiments you could ask for! Lunch and dinner also provides at 1255 and 6pm. Not much in the way of books or newspapers. Just puzzles and one or two books and one TV people fight over and usually just ends up on music videos basically just bring your own books and own pajamas and tops and shoes with no laces!

Response from the owner
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.cedarhillshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
DanielAlex
2 months ago
5

I love you Dr. Z, I love you Mario, thanks for the shake, I sincerely apologize for my comments. Earth can be a crazy place at times. I hope you can forgive me. It's been a whirlwind. I just want you to know, it doesn't end here, it never did. For God so loved the world, that He gave His only Begotten Son, that whoever believes in Him shall not perish but have everlasting life. If that weren't the Truth, I wouldn't be alive right now to tell you. The Lamb from the Tribe of Judah continues to triumph and prevail from moment to moment. Jesus is victorious.

Response from the owner
Thank you for taking the time to leave a review; we’ll be sure to pass your comments on to our team. Have a great day!
Manolo De Los Santos
2 months ago
1

My Ex girlfriend was there for 6 days and got 0 help all they did was up her meds and she walked the hallway she feels the exact same as she did when she went in and they say that the reason she didn't get to see a therapist or attend groups is because they were short handed? So my question would be what services are they going to bill insurance for ? Because she received very little if any of what's supposed to be provided hence cedar hills having a 2.4 rating on google if I could give a half a star I would people need help mental illness is real especially in Oregon and they throw money at everything other than that its sad and a disservice to the people of Oregon take care of your people!!!!!

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your loved one’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting http://www.cedarhillshospital.com/contact-us/. Again, thank you.
David Cox
2 months ago
1

The staff are incredibly condescending. Especially one of the front desk people named Kirsten. They just put everybody together regardless of the level of care they need or their mental state. I don’t think this is a place that is conducive to great mental health.

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.cedarhillshospital.com/contact-us/. Thank you again.
Jessica Fudge
2 months ago
1

Called due to mental health crisis and having no clue where to turn and was basically told they don't take poor people (no private insurance through good employer = no treatment crazy lady). Thanks for your kindness and understanding through this tough time in my life. One more body bag in the morgue doesn't mean a damn thing to them

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://cedarhillshospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline™ at 988.
AMAD POLITE
2 months ago
5

Uhhhhh.... HIPPA But on a serious note, very empathetic and professional Staff. There and accepting when I needed them to be "Johnny On the Spot"... Thank You

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://cedarhillshospital.com/contact-us/. We hope to hear from you soon.
Peace And love
2 months ago
5

It sucks to see all these bad reviews cause I personally had a really good experience during the few weeks I admitted my self to cedar hills. After having my first and only manic episode and then finding out I am bi polar I went to cedar hills for help to get medicated and learn what that means and I had a great experience. I loved all the food the kitchen made. Just about all the staff were amazing. When I was there , some were straight up earth angels 😇 Yes there were some hiccups like there was a male physc doctor and a few patients I didnt see eye to eye with at times and had some issues with for a little while but I told the staff and or the managment about why this was happening and they were able to solve the problem. I love how many different learning groups there were there but how they also aren't required there optional, There were music ones, emotional learning ones, yoga, art , ect we gotta go to the gym and outside to get some sun and chill in the garden just about everyday if there was enough staff to do that cause there also people who don't wanna go to the gym or outside so some staff have to stay with them too. There was always cofee, water, drinks and snacks if we wanted them. If you attended all the groups you'd get to use your phone for a little while everyday. You could either chill in the common areas and watch TV or color or whatever as long as your not doing anything harmful to your self or others, or if you perfer you could just stay in your room if you want and sleep or stay away from people. There's also a shower and bathroom in your room so your able to take a shower whenever you want. Everyone's experience is different , of course if you go somewhere and don't wanna be there your only gonna see the negative vs the positive cause your in that negative mind set vs if you go there to try to help/learn about your mental health and instead look at all the positives your gonna have a good experience 😊

Response from the owner
It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Life Dollar Lane
3 months ago
2

I am incredibly disappointed with the lack of communication and accountability at Cedar Hills Hospital. Throughout my loved one’s stay, I made multiple attempts to get in touch with staff to check on his well-being, understand his care plan, and prepare for discharge — but no one answered the phone. Voicemails went unreturned. Even when transferred to specific departments, the line would ring endlessly or go to a full voicemail box. There was zero communication from the hospital team during critical points in care. No updates. No coordination. No answers. The lack of transparency and basic human decency in communication is alarming — especially for a facility that deals with psychiatric patients who are vulnerable and in need of strong, clear care planning. Discharge planning was virtually nonexistent. I was given little to no notice about when my loved one would be released, and no real support or resources were provided to ensure a safe and successful transition. Mental health care requires trust and partnership with families. Cedar Hills Hospital fell far short in this regard. The silence, the disregard, and the disorganization made an already difficult situation feel impossible. This experience left me feeling abandoned and deeply concerned for the well-being of those who don’t have family members advocating for them. I sincerely hope this facility reevaluates how they treat the people connected to their patients — because right now, it feels like they don’t care at all

Response from the owner
Hi. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting http://www.cedarhillshospital.com/contact-us/. Again, thank you.
Lily Wilson
3 months ago
1

They finally showed me what's been wrong for so long. I am a vile living creature who does not deserve to be treated or viewed as even a human being. Today I did make a tiny break through. I am surrendering my cat.. he is worthy of so many things that I am not and I now know how horrible I was to ever love him

Response from the owner
Thank you for taking the time to reach out to us. If you wish to speak with a representative in more detail, please visit https://cedarhillshospital.com/contact-us/ and provide us with your contact information. We hope to hear from you soon.
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