CRI-Help Inc Rehab in Los Angeles, CA | Get Costs, Reviews, Insurance Info

About CRI-Help Inc

CRI-Help Inc is a comprehensive drug and alcohol rehab in North Hollywood, California. They have another location in LA, too. This facility has every level of treatment you could need throughout the stages of your recovery journey. They help adults get their lives back from addiction.

With a full continuum of care, this rehab has inpatient detox and residential rehab as well as outpatient treatment and transitional living homes. In all of these levels of care the treatment centers around the 12 Step philosophy, which you might have heard of through AA and NA.

If you’re coming out of active addiction, then you’ll start with their inpatient detox. This service is for people going through moderate to severe withdrawal. The staff will be able to monitor your health and safety throughout your withdrawal. They’ll manage your symptoms while getting you started with therapy and addiction treatment.

The next step is typically residential rehab. Your program here will be tailored to you and what will be most effective for your recovery. That will include individual therapy and group therapy, which includes gender specific groups and groups for specialized needs like trauma or grief counseling. You’ll have daily 12 Step meetings, too, and you’ll even have holistic treatments like yoga and acupuncture. They have an educational program for families, too, so your family can develop the tools to support your recovery.

The next step down is outpatient treatment which mostly uses individual therapy and group therapy. They have group therapy options in the evenings and during the day. They have family counseling, too, as well as life skills and relapse prevention education. Like the residential program, this program is also built on the 12 Steps. This rehab also offers transitional living homes, which are mostly for people in the outpatient program.

Throughout any of these programs the facility also offers medication assisted treatment, particularly for those with a history or relapsing. They use medications like Suboxone or Subutex for opioid addiction or Vivitrol or Antabuse for alcohol addiction. This lowers your cravings and your physical addiction symptoms.

Latest Reviews

Mr Mayes

2 months ago on Google

I've been dealing with Alcoholism for some years now I lost my mother and both of my brothers in the recent years and I resorted to drinking every day I was in a really dark place I was losing family and friends my life started spiralling out of control but I decided I wanted to turn my life around I needed help I wanted help someone told me about this place called CRI HELP so I searched them and got their number I spoke to someone name Sergio at first he seemed really helpful and wanted to help me he gave me a screening I gave him my info and my health insurance information he asked me when was I ready to come in the program I was waiting on my deposit because I needed to get some personal items light underwear t shirt deodorant soap ECT so he said ok once my deposit came he told me he needed to do another screen on me this time when he screened me he asked about my health issues and told him I was diabetic his whole tone in his voice changed it went from this confident I wanna help you guy to I don't think I can help you guy after the screening he told me he will have to speak with his manager and advocate for and he will call me back but I was thinking to myself why did he have to advocate for me I was confused I called them back the next day because at this point I really want get in this program and start the process the manager I for got her name but basically said in order for me to be excepted in the program I need my medicine which I had and a glucose monitor which I got when I called back they really didn't want to speak to me and basically said I wasn't excepted what a waist of time y'all heartbreaking how there's people like this running a program called CRI HELP when someone is actually crying for help and they turned they're back on me because I am diabetic that's crazy you take people's information and do God knows what with it knowing you have no intention on helping people I don't know about anyone else and they're experience but this was so weird I feel like there's no hope for humanity if these people would take someone like me in need of a alcohol program turn they're backs on me because I'm diabetic is a shame can you imagine how they treat you once you get in the program

Matty Ramsey

2 months ago on Google

They Saved my life after 15 straight years of drugs and alcohol and I m now almost 5 years sober. Diane Baker and Marlene Nadel are 2nd to God to me!

Christopher

2 months ago on Google

Cri-help is BS I left over a year almost 2 years obviously I needed there help in trying to get sober and they said they can't except me with no good reason to why.i discharged over a phone I had.you guys are BS all the people who have been there multiple times yet I can't get a second chance thanks.honestly there all fake asf

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9 / 10

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Cri Help - The George T. Pfleger Center CA 91601

The facilities at Cri Help - The George T. Pfleger Center in Los Angeles, CA 1

Location

Accepted Insurance

CRI-Help Inc works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Managed Health Network (MHN)

Children's Health Insurance Program (CHIP)

HealthPartners

HMC HealthWorks

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. The George T. Pfleger Center offers outpatient treatment as part of a continuum of care, or as an independent service. Their flexible programs span daytime and evening treatment options, anywhere from 5 to 40 hours per week, depending on client need and availability. Traditional outpatient levels of care are available to clients who complete residential treatment and desire additional support as they reintegrate back into daily living. Intensive outpatient is also available for clients who need a more acute level of care.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. At The George T. Pfleger Center, they understand that addiction affects your self-worth and self-esteem. They’re committed to providing a safe space for you to explore the underlying causes of your addiction. Their residential treatment program will give you a strong support network as you learn that it is possible to overcome your addiction and feel whole again.

Intensive Outpatient

Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Aftercare Support

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Sober Living Homes

CRI-Help offers sober living environments (also known as drug-free living zones) to alumni and existing outpatient clients. Their facilities offer comfortable, affordable housing as clients move toward independent living. A housing supervisor assesses applicants, monitors activity, assures a drug-free environment, coordinates facility maintenance and provides reports on resident progress. Most Transitional Living clients are enrolled in Outpatient Treatment, and all are required to participate in community 12-step meetings and house meetings to continue their progress toward the goal of independent living.

Intervention Services

When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

Medically Assisted Detox

Detoxification is an important step in safely freeing your body from drugs and alcohol. That’s why The George T. Pfleger Center’s treatment center offers detox services for clients experiencing moderate to severe withdrawal from prolonged substance use. Medication management and experienced drug-weaning methods are available and supervised by American Board of Addiction Medicine certified physicians and a highly trained treatment team. Their 15-bed facility allows for private and semiprivate care for a week or longer depending on the severity of withdrawal. Their medical team individualizes each treatment plan to better facilitate optimal outcomes and manage your transition to the next level of care.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

Yoga Studio
Residential Setting
Private Rooms

Staff & Accreditations

Staff

Brandon Fernandez

CEO

Gary Horejsi

Clinical Director

Kim E. Long

Program Manager

Marco Pardo

Grief Counselor

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 27108

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

Contact Information

(818) 985-8323

Website

11027 Burbank Blvd
North Hollywood, CA 91601

Get Help Now - 213-584-2127

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Reviews of CRI-Help Inc

3.9/5 (65 reviews)

Google Reviews

3.9 (65 reviews)

Ricky Ramirez

1 month ago

Mae Williams

I contacted cri help on behalf of my brother on may 7th , 2025 at approximately 2:30 pm. The first time I made contact they were pleasant people. From May 7th up until yesterday May 9th. We’ve been in contact. Our first phone call with them , they did his intake and informed him his insurance was in a different county. I asked what needed to be done. The person informed me we needed to initiate a transfer and get his case number. I said okay. The following morning On May 8th. My brother and I initiated a transfer. We called cri help back on May 8th around 1:45-2pm that afternoon. My brother did another intake he spoke with a gentleman in the detox portion. That gentleman informed him he did need his case number as well which we forgot to get the first time we were on the phone with the county. My brother said okay. The interaction ended there. The gentlemen did mention he could have a bed for him the following day which was May 9th if he could get his case number and to call back before 4pm with the case number. Once my brother hung up , we knew we couldn’t get the case number that day. The morning of May 9th at 7am I was able to get his case number from the county. The did say that the number was his case number and I said okay. At 9:20 am I called cri help. I said I have my brothers case number am I able to give it to you to see what the bed availability is? The gentleman informed me he already had an appointment for detox which was the first appointment of the day. He stated “hopefully he’s on his way because he has the first appointment” I then responded “he’s not. Because I’m the one who is supposed to take him , we weren’t aware the appointment was solidified because they said we needed a case number and to call back once we had it so how was it made without the case number that was needed?” The gentleman then said “well what time can you get him there” I said maybe around 12 or 1pm” he said well that’s the absolute latest “ and we hung up the phone. I waited until I got with my brother so he could reschedule his appointment because they had to talk to him directly. Once I met up with my brother. He called intake again. A lady by the name of Fina or (Dina) Arellano , picked up the phone. My brother speaks with her she asked him for his case number with the upmost attitude. He mentioned that her tone wasn’t appreciated and even asked at one point during their brief call “ma’am are you yelling at me right now?” He tells her I have his case number and all he has to do is walk less than a minute to grab me. She stated “no call back when you have it and hangs up” I call back myself less than 1 minute later. She answers and says “hello Dina speaking” I said “hi yes , you were just talking with my brother?” She said “oh yes (blank). As if she was irritated. I said yes ma’am so what’s going on? She says “well do you have the case number?” Extremely impatient. So I proceed to read of the case number in a timely manner because clearly she had other things to tend to. She asked me to slow down. Once she had the number she says with an attitude and a raised voice “ugh no that’s the card number , I need the case number , I think you’re not understanding I need the case number” I said “ I don’t appreciate how you’re speaking to me. Especially when you’re trained to have empathy and sympathy because you’re dealing with addicts” she then proceeds to tell me “maybe your brother just isn’t dedicated because he missed his appointment this morning, I can’t just give him another bed” I said the appointment we found out was booked without us knowing? The appointment I stated to them he wouldn’t make it too this morning?” Why was the appointment booked if you needed his case number? She then says with attitude “ because I took a chance on him thinking it would all be figured out this morning” I said simply if it wasn’t protocol it shouldn’t have been done that’s not his fault he couldn’t make it because of me and I stated that to you multiple times. You have no place to tell someone reaching out that they’re not dedicated.