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CRI-Help Inc

11027 Burbank Blvd
Los Angeles, CA 91601
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Cri Help - The George T. Pfleger Center CA 91601

About CRI-Help Inc

With a full continuum of care, this rehab has inpatient detox and residential rehab as well as outpatient treatment and transitional living homes. In all of these levels of care the treatment centers around the 12 Step philosophy, which you might have heard of through AA and NA.

If you’re coming out of active addiction, then you’ll start with their inpatient detox. This service is for people going through moderate to severe withdrawal. The staff will be able to monitor your health and safety throughout your withdrawal. They’ll manage your symptoms while getting you started with therapy and addiction treatment.

The next step is typically residential rehab. Your program here will be tailored to you and what will be most effective for your recovery. That will include individual therapy and group therapy, which includes gender specific groups and groups for specialized needs like trauma or grief counseling. You’ll have daily 12 Step meetings, too, and you’ll even have holistic treatments like yoga and acupuncture. They have an educational program for families, too, so your family can develop the tools to support your recovery.

The next step down is outpatient treatment which mostly uses individual therapy and group therapy. They have group therapy options in the evenings and during the day. They have family counseling, too, as well as life skills and relapse prevention education. Like the residential program, this program is also built on the 12 Steps. This rehab also offers transitional living homes, which are mostly for people in the outpatient program.

Throughout any of these programs the facility also offers medication assisted treatment, particularly for those with a history or relapsing. They use medications like Suboxone or Subutex for opioid addiction or Vivitrol or Antabuse for alcohol addiction. This lowers your cravings and your physical addiction symptoms.

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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Latest Reviews

Mark Levan
3 weeks ago on Google
1
THIS PLACE ACTUALLY SUCKS..WHEN U GET IN THERE THEY TAKE EVERYTHING. AND U GOTTA GO THROUGH HELL TO GET IT BACK..ALL THEY WANT IS YOUR MONRY. STRAIGHT BOOT CAMP...VERY MANIPULATIVE.. GARBAGE...THEY STACK U UP WITH 10 GROUPS A DAY...YOU CANT EVEN CONCENTRATE ON THE REAL REASON FOR BEING THERE.
Darwin Abeyta
1 month ago on Google
5
I am so grateful I love cry help thank you may God bless everyone there
Laurelle Morales
2 months ago on Google
1
So I recently was a client there and honestly everything was going great i genuinely had no complaints up until I am at a staff member named Moana. I will tell you to pour your pills in a cup and then Snatch the pill bottle from you and would claim that was efficient. When we go as clients we go in loaded. That being said I don’t remember at any point losing my bracelet but what I do remember is that she lied and said that the day before when she was there that she saw the bracelet on me which was a complete lie because the staff that night noticed I didn’t have the bracelet and had mentioned it but I was unfortunately sick So the bracelet wasn’t a top priority. But she came in very aggressively about a bracelet after I had a rough day in detox falling all over the place, not feeling so good feeling very sedated and out of it. But my health meant nothing because she proceeded to be aggressive towards me over a bracelet and disregarding that I had a rough day, not feeling well. Long story short, she was very aggressive and was yelling in my face, walking towards my face, making hand gestures that I took as a threat and unfortunately let her get me out of character. What was sad about the situation was that I was kicked out for an employee, being aggressive and yelling in my face.The employee was nowhere near professional and the detox manager, Stephen sided with the employee. After other employees were telling him that Moana didn’t handle the situation good at all he still took her side. And a pretty much sent me home, still heavily sedated, and still a fall risk. Their employee Leo did take care of me and made sure I was OK when I was heavily sedated and was falling and was very sick so that was the positive out of all of this along with another employee named Sarah That I really wish was still there on shift while I was there because she really was amazing and compassionate. But why have an employee like Mohana that has no compassion that shouldn’t be working in the detox unit if she cannot handle clients when they’re at their worst. I am ultimately mad at myself for giving that woman what she wanted and coming out of character in such a way but once again, if I wasn’t detoxing and I was levelheaded, I would’ve never came out of Character like that. But were in detox were in the most fragile state if she wasn’t equipped to handle that. I’m glad that I’m getting sponsored to another facility, especially after sharing what happened to me at cry help AND I will continue to share my story about what happened to me there. Getting sent home heavily sedated on top of that smh. I feel like nurse Catherine wouldn’t have been ok with sending me home like that. But Stephen said he stands on his decision on sending me home And did not care about me at all, not even as a human being that wants helps. That wants recovery, I even promised him to not speak to Monana And to be cordial. But like he said, he’s proud and happy and stand by his decision. Let’s make this right not for me but for the next addict that has to deal with something like that at this establishment. Get rid of employees like Moana that does not care about the next addict. She didn’t care if I used and overdosed and didn’t make it and Steven cared even less. Which is sad because I was under the impression that Stephen really did indeed cared about his clients Just to be that dawned by him.
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8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

CRI-Help Inc works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. The George T. Pfleger Center offers outpatient treatment as part of a continuum of care, or as an independent service. Their flexible programs span daytime and evening treatment options, anywhere from 5 to 40 hours per week, depending on client need and availability. Traditional outpatient levels of care are available to clients who complete residential treatment and desire additional support as they reintegrate back into daily living. Intensive outpatient is also available for clients who need a more acute level of care.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. At The George T. Pfleger Center, they understand that addiction affects your self-worth and self-esteem. They’re committed to providing a safe space for you to explore the underlying causes of your addiction. Their residential treatment program will give you a strong support network as you learn that it is possible to overcome your addiction and feel whole again.

Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

CRI-Help offers sober living environments (also known as drug-free living zones) to alumni and existing outpatient clients. Their facilities offer comfortable, affordable housing as clients move toward independent living. A housing supervisor assesses applicants, monitors activity, assures a drug-free environment, coordinates facility maintenance and provides reports on resident progress. Most Transitional Living clients are enrolled in Outpatient Treatment, and all are required to participate in community 12-step meetings and house meetings to continue their progress toward the goal of independent living.

When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

Detoxification is an important step in safely freeing your body from drugs and alcohol. That’s why The George T. Pfleger Center’s treatment center offers detox services for clients experiencing moderate to severe withdrawal from prolonged substance use. Medication management and experienced drug-weaning methods are available and supervised by American Board of Addiction Medicine certified physicians and a highly trained treatment team. Their 15-bed facility allows for private and semi­private care for a week or longer depending on the severity of withdrawal. Their medical team individualizes each treatment plan to better facilitate optimal outcomes and manage your transition to the next level of care.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Brandon Fernandez

CEO

Gary Horejsi

Clinical Director

Kim E. Long

Program Manager

Marco Pardo

Grief Counselor

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 27108

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

Contact Information

Building icon

11027 Burbank Blvd
North Hollywood, CA 91601

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Reviews of CRI-Help Inc

3.91/5 (68 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9117647058824 (68 reviews)
Mark Levan
3 weeks ago
1

THIS PLACE ACTUALLY SUCKS..WHEN U GET IN THERE THEY TAKE EVERYTHING. AND U GOTTA GO THROUGH HELL TO GET IT BACK..ALL THEY WANT IS YOUR MONRY. STRAIGHT BOOT CAMP...VERY MANIPULATIVE.. GARBAGE...THEY STACK U UP WITH 10 GROUPS A DAY...YOU CANT EVEN CONCENTRATE ON THE REAL REASON FOR BEING THERE.

Darwin Abeyta
1 month ago
5

I am so grateful I love cry help thank you may God bless everyone there

Boobie Forreal
1 month ago
5

Laurelle Morales
2 months ago
1

So I recently was a client there and honestly everything was going great i genuinely had no complaints up until I am at a staff member named Moana. I will tell you to pour your pills in a cup and then Snatch the pill bottle from you and would claim that was efficient. When we go as clients we go in loaded. That being said I don’t remember at any point losing my bracelet but what I do remember is that she lied and said that the day before when she was there that she saw the bracelet on me which was a complete lie because the staff that night noticed I didn’t have the bracelet and had mentioned it but I was unfortunately sick So the bracelet wasn’t a top priority. But she came in very aggressively about a bracelet after I had a rough day in detox falling all over the place, not feeling so good feeling very sedated and out of it. But my health meant nothing because she proceeded to be aggressive towards me over a bracelet and disregarding that I had a rough day, not feeling well. Long story short, she was very aggressive and was yelling in my face, walking towards my face, making hand gestures that I took as a threat and unfortunately let her get me out of character. What was sad about the situation was that I was kicked out for an employee, being aggressive and yelling in my face.The employee was nowhere near professional and the detox manager, Stephen sided with the employee. After other employees were telling him that Moana didn’t handle the situation good at all he still took her side. And a pretty much sent me home, still heavily sedated, and still a fall risk. Their employee Leo did take care of me and made sure I was OK when I was heavily sedated and was falling and was very sick so that was the positive out of all of this along with another employee named Sarah That I really wish was still there on shift while I was there because she really was amazing and compassionate. But why have an employee like Mohana that has no compassion that shouldn’t be working in the detox unit if she cannot handle clients when they’re at their worst. I am ultimately mad at myself for giving that woman what she wanted and coming out of character in such a way but once again, if I wasn’t detoxing and I was levelheaded, I would’ve never came out of Character like that. But were in detox were in the most fragile state if she wasn’t equipped to handle that. I’m glad that I’m getting sponsored to another facility, especially after sharing what happened to me at cry help AND I will continue to share my story about what happened to me there. Getting sent home heavily sedated on top of that smh. I feel like nurse Catherine wouldn’t have been ok with sending me home like that. But Stephen said he stands on his decision on sending me home And did not care about me at all, not even as a human being that wants helps. That wants recovery, I even promised him to not speak to Monana And to be cordial. But like he said, he’s proud and happy and stand by his decision. Let’s make this right not for me but for the next addict that has to deal with something like that at this establishment. Get rid of employees like Moana that does not care about the next addict. She didn’t care if I used and overdosed and didn’t make it and Steven cared even less. Which is sad because I was under the impression that Stephen really did indeed cared about his clients Just to be that dawned by him.

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