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Hillside Inc.

690 Courtenay Drive NE Atlanta, GA 30306
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Hillside GA 30306

About Hillside Inc.

Something that stands out to me about this facility is their commitment to education. All of their programs include some level of academic support. For example, if you’re in the residential program, you’ll attend a full-time school during the school year. The facility is called Conant School, and it’s recognized as part of the Atlanta Public Schools system. If you enroll in home therapy, they’ll work around your school schedule. Even outpatient clients are expected to keep up with their schoolwork. They schedule those counseling sessions after school from 3:00 p.m. to 6:00 p.m.

Whether you stay on site, log in virtually, or see a counselor at your house, you can benefit from services that include individual, family, and group counseling, medication management, life skills training and experiential therapies. Some of the features only available to residential clients include horticulture therapy and recreational therapy, both of which are offered on their campus.

The parent of one former client said that their son’s therapist opened up a whole new world for their family, giving them the tools they needed to help and communicate with their child. Another said her child came out of the experience completely changed for the better. Some past clients have shared stories of negative confrontations with staff members.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
Dollar icon $620
Avg Cost per Day

Similar Rehab Centers

Latest Reviews

Shelby Dye
3 weeks ago on Google
1
hillside is an awful place not only do you suffer mental abuse but also physical abuse. i wasnt standing correctly in line my 3rd day there and they yanked me up and left a bruise on me, when the staff look at the camera they seen it but told me my story wasnt detailed enough nor did they punish the staff nor did the nurse check my arm, my mom had to sign me out early just beacuse how they treated me. they scream in your face, they push you around, they threaten you, fights ect. also were tyig to put it in my head my mom wasnt comming and laughing in my face. this place has given me much trauma, i was doing so good untill i went they. i will never get over the screaming and yanking me by the arm. my heart hurts. prayers to all the kids there i feel for them.
Response from the owner1 week ago
We appreciate your feedback and are sorry to hear about your experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
Mae
3 weeks ago on Google
1
I have been to hillside twice, the first time I was there for five months. I would have been there for less but they held me because I wouldn't participate in certain things like gym, I can't handle loud noises or a crowd I also deal with visual and audio hallucinations so I can't do alot of things other kids could and I explained this to my therapist and staff but they still held me back. Whenever I had a "episode "I would have a freak out and they said I was doing it for attention or to get out of group. Therapists are supposed to know when you are lying, but when I lied that I faked everything they believed it and let me go (5 months of knowing me yet they couldn't tell if I was lying). The second time I was there they neglected me, I was pushed in to a literal corner and had to do paper work. I wasn't allowed to leave that corner unless it was for school or therapy (group or other wise). I wasn't allowed any kind of affection, I wasn't allowed to talk to other kids "don't speak unless a grown up asks you to" saying if they gave me any affection it would make my behavior spike. I don't think these guys are qualified to be working with kids like me, my mom finally decided to pull me out after 3 weeks because of their neglect. They also gave me a phone script and wouldn't let me tell my mom about their neglect, some days they would forget to get me a tray for meal time or give me a snack one time they forgot I was even in the cottage and left me unsupervised. The first visit I was on the Evans cottage (the rockets) the second time I was on mc Burney. Do better guys.
Response from the owner1 week ago
We appreciate your feedback and are sorry to hear about your experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
madison
1 month ago on Google
1
if i could give this place 0 stars, i would. family member that went here suffered from nothing but abuse from some of the staff and treatments are worse than anything i have ever heard of. PLEASE LISTEN TO THE NEGATIVE REVIEWS. LISTEN TO EVERY SINGLE ONE OF THEM. DO NOT SEND YOUR CHILD HERE IF YOU CARE ABOUT THEM!!!
Response from the owner1 week ago
We appreciate your feedback and are sorry to hear about your family member's experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Accepted Insurance

Hillside Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Clients enrolled in an intensive outpatient program (IOP) travel to treatment centers for specialized care multiple times per week. Intensive outpatient treatment allows clients to receive robust care while continuing to live at home. Most programs require between nine and 20 treatment hours per week, with the frequency and intensive of sessions decreasing as clients stabilize. Services generally include a combination of addiction counseling, medication assisted treatment (MAT), recovery-focused life skills training, and holistic therapies.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of ridding the body of addictive substances in a medically supervised setting. If you become chemically dependent on a substance like alcohol, opioids, or benzodiazepines (like Xanax or Ativan), quitting abruptly can cause uncomfortable or even dangerous side effects. Licensed medical professionals ensure the process goes as safely and comfortably as possible while monitoring you 24/7 and administering any required medications,

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism is a pattern of alcohol use that involves continued drinking even when it causes problems. Alcoholism is also characterized by a physical dependence on alcohol, which causes the body to experience withdrawal symptoms when alcohol is not present. Due to this physical dependence, medically-supervised detox is often necessary to safely recover from alcoholism. Alcohol rehab in Georgia offers a three-step process of detox, rehab, and maintenance to help individuals recover from alcohol addiction.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

opium iconOpioid Addiction

Programs

lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nutrition therapy has short term and long term goals. In the short term, it helps restore your health so you can recover from the physical effects of addiction. Long term, it helps you understand overall health and nutrition to set you up for a healthy lifestyle in recovery.

animal-therapy iconAnimal Therapy

By incorporating recreational therapy into an addiction treatment program in Georgia, you learn to discover new interests and develop health and healthy coping mechanisms. Activities could include painting, group sports, or yoga. These encourage social interaction and support your physical fitness, which are vital factors in a successful recovery journey.

Amenities

  • weight iconGym
  • building1 iconDay School

Staff & Accreditations

Staff

Emily R. Acker

President & CEO

Dr. Sheritta C. Carmichael, MD

Medical Director

Kimberly Young, MSN, APRN, PMHNP-BC

Residential Clinical Operations Director

Russell Wagner

BOD Chair

Tommy Herrington

BOD Vice Chair

Mark Simmons

BOD Secretary

Rhea Erichsen

BOD Treasurer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

690 Courtenay Drive NE
Atlanta GA, 30306

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Atlanta

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Reviews of Hillside Inc.

2.91/5 (161 reviews)
5
Staff
5
Amenities
4
Meals
5
Value
2
Cleanliness
5
65
4
9
3
8
2
9
1
73

Reviews

5
Anna Alexander

keep doing what your doing program manager of panthers .I miss you all and I wish I could have said bye but Im happy and Im doing good.im about to get the service dog in a few months. you really helped me and have changed my life.keep doing what you doing because you have a ... Read More

Anna A.
Reviewed on 2/20/2025
Staff
5
Amenities
5
Meals
4
Value
5
Cleanliness
2
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (160 reviews)
Grace.gemdem Hilra
1 week ago
1

Horrible, horrible decision to go there. Being prescribed this place is the worst thing that can happen to you. The food is spoiled, they dont care for allergies and the staff is so, so mean. When you had breakdowns or cried they threatened to drug you instead of gebtly calming yoh down, even when youre not making a fuss. They belittle you and have no sense of empathy for the people they work with there. They literally bully you as if you forced them to get this job. Every bad rwview here is true. It IS that bad. And if you think you need to go to a mental institution, or someone close to you, dont let it be this hellhole.

Bella Kerbo
1 week ago
5

Hillside Treatment Center helped me more than I can ever put into words. When I first came here, I was struggling and didn’t really believe things could get better. The staff treated me with so much care, respect, and understanding — they truly listened and helped me feel safe. The program taught me how to take better care of myself and believe in my own strength. I left there feeling like a completely different person, in the best way. I’ll always be grateful to Hillside and everyone who supported me along the way. I would specifically like to talk about Ms.Sann. She works on the Averill cottage (the one I was on) she was absolutely amazing and helped me in ways I can't even express. I absolutely lobe her, she was like a second mother to me. She really did care about every single one of us. I would also like to shout out Ms. Amarah. She was absolutely amazing aswell. I was put on a specialized program made specifically made for my needs, and she helped me work through it. I absolutely love both of them and Hillside in generall. This definitely was not the case while I was still in there, but looking back at it everything they did was specifically to help us grow.

Response from the owner
Nothing makes us happier than to hear our program was able to help! Thank you for sharing, Bella!
Shelby Dye
3 weeks ago
1

hillside is an awful place not only do you suffer mental abuse but also physical abuse. i wasnt standing correctly in line my 3rd day there and they yanked me up and left a bruise on me, when the staff look at the camera they seen it but told me my story wasnt detailed enough nor did they punish the staff nor did the nurse check my arm, my mom had to sign me out early just beacuse how they treated me. they scream in your face, they push you around, they threaten you, fights ect. also were tyig to put it in my head my mom wasnt comming and laughing in my face. this place has given me much trauma, i was doing so good untill i went they. i will never get over the screaming and yanking me by the arm. my heart hurts. prayers to all the kids there i feel for them.

Response from the owner
We appreciate your feedback and are sorry to hear about your experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
Mae
3 weeks ago
1

I have been to hillside twice, the first time I was there for five months. I would have been there for less but they held me because I wouldn't participate in certain things like gym, I can't handle loud noises or a crowd I also deal with visual and audio hallucinations so I can't do alot of things other kids could and I explained this to my therapist and staff but they still held me back. Whenever I had a "episode "I would have a freak out and they said I was doing it for attention or to get out of group. Therapists are supposed to know when you are lying, but when I lied that I faked everything they believed it and let me go (5 months of knowing me yet they couldn't tell if I was lying). The second time I was there they neglected me, I was pushed in to a literal corner and had to do paper work. I wasn't allowed to leave that corner unless it was for school or therapy (group or other wise). I wasn't allowed any kind of affection, I wasn't allowed to talk to other kids "don't speak unless a grown up asks you to" saying if they gave me any affection it would make my behavior spike. I don't think these guys are qualified to be working with kids like me, my mom finally decided to pull me out after 3 weeks because of their neglect. They also gave me a phone script and wouldn't let me tell my mom about their neglect, some days they would forget to get me a tray for meal time or give me a snack one time they forgot I was even in the cottage and left me unsupervised. The first visit I was on the Evans cottage (the rockets) the second time I was on mc Burney. Do better guys.

Response from the owner
We appreciate your feedback and are sorry to hear about your experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
Nunya Businesses
1 month ago
1

madison
1 month ago
1

if i could give this place 0 stars, i would. family member that went here suffered from nothing but abuse from some of the staff and treatments are worse than anything i have ever heard of. PLEASE LISTEN TO THE NEGATIVE REVIEWS. LISTEN TO EVERY SINGLE ONE OF THEM. DO NOT SEND YOUR CHILD HERE IF YOU CARE ABOUT THEM!!!

Response from the owner
We appreciate your feedback and are sorry to hear about your family member's experience. Our client advocate is available to assist with any concerns or complaints you may have. Please email ClientAdvocate@hside.org so that we can better understand your situation.
Kohlrabi
1 month ago
1

mars bread
1 month ago
1

do not go here unless you want to make your child feel worse 😄 almost cult like behavior at this residential facility they will not let you tell ur family about mistreatment and even threaten to take away the privilege to talk to them if you mention a single bad thing that’s happening

Veiny Death
2 months ago
1

HORRIBLE

Leo Romans
2 months ago
1

乐乐Sheep
2 months ago
1

First Last
2 months ago
1

I know what was done here. You don't do a good job at screening for cameras

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