Drug Rehab Centers in Milwaukee, Wisconsin

I want to start this off by saying: West Milwaukee CTC helped save my life. I’ve been clean because of the structure and support this clinic provided, and I’m truly grateful for that. As a mom of five with a full-time job, my life is chaotic—but I’ve worked hard for my sobriety, and this place has been part of that journey. That said, it hasn’t all been smooth. Despite BARELY ever missing a dose and consistently attending group, I was placed on a compliance contract simply for missing a few individual appointments—even though I called ahead, had doctor’s notes, and valid reasons EVERY single time. I was doing my part and communicating, but apparently, it wasn’t “enough.” That contract felt like punishment, not support. And it came before I even had to deal with my father’s passing and planning his funeral. When my annual came up, I was literally in the funeral home making arrangements. I called AHEAD to reschedule and was told, “Nope—because it’s your annual, it can’t be rescheduled.” Not for a day or two. Nothing. That level of rigidity and lack of empathy broke me a little. It felt like my grief and responsibilities didn’t matter. Meanwhile, I see others skip groups or blow off appointments with no consequences. Some haven't seen their counselors in weeks. I personally know some that haven't been to group in 2 months. The inconsistency in how rules are applied is frustrating and unfair. Now, for the people who DO get it—and why I keep showing up: James in security is the real MVP. He greets everyone with kindness and respect, and actually takes time to check on people. He is REAL. Enetrea, the director, is a force of compassion. She fights for clients and bends over backwards to keep people going. Doing anything and everything; making sure no one gives up. Counselors like Jalen, Kim, Penny, Darlene, and Raquel, are the kind who stick by your side and help you walk through the fire. Rose and the nursing team are consistently caring and professional. Vicky and Jae’la at the front deal with everyone’s moods and struggles first thing in the morning and still manage to stay smiling and helpful. But some counselors? They just don’t get it. They may be educated, but they lack lived experience with addiction—either in themselves or their families. And it shows. There's a difference between textbook empathy and real understanding. Some come off cold, disconnected, and judgmental. For those of us who’ve been through the darkest parts of life, that kind of energy does more harm than good. If I ever stop going, it won’t be because I gave up—it’ll be because of a counselor who didn’t care enough to understand. This clinic is full of good people doing hard work. But it also has cracks in the system that need fixing. Fairness. Flexibility. Human empathy. Those things should matter just as much as structure and rules. I’ll always be grateful to this clinic for helping me stay clean—but I won’t ignore the flaws that need to be addressed. I submitted a counselor change request, but that doesn’t prevent someone else from going through the same difficult experience I did in the future.

I’m on phase 6 at the clinic. It took a lot of hard work but I finally got to where I want to be. The nurses, caseworkers and other staff have helped me achieve the unthinkable. I know some of the caseworkers can do things and say things that aren’t to cool. If people work their program and deal with their caseworkers you’ll learn that the staff at the clinic are there to help. They were hired to help us. It may not seem like it at first but, that’s because are mindset isn’t on recovery. It’s on using. Within time it gets easier as well as more tolerable. Give it time. I had to. Things get easier within time.

I've been here since I started becoming serious in my recovery and the counselors Regina (past couselor) and Darlene quite possibly saved my life. I could not have done it without them and their diligence towards recovery. They, along with CeCe the peer support specialist have given me a better quality of life and I am so thankful for them and this program.

Great job you guys singing at the RNC♥️ that was Phenomenal, so proud of all of you and your dedication to your life!

God used Great Lakes Adult and Teen Challenge to change my life. Through the teaching and structure of this program I’ve been set free from 14 years of addiction, 10 of that being IV heroin and crack. There’s freedom in relationship with Jesus and this program will show you how to have that!!

Great program! Great people! This place transforms people when they are at their lowest by pointing to the Savior Jesus Christ. All glory to God forever!

Dr Sprung & staff follow-up has been great!

Doctor Loiben is a good doctor.yes but I think I needed more than 10 minutes.

DR. JAY WINSTON is very knowledgeable and listened to all of my concerns. I feel the reason for the visit was taken care of. I was satisfied with the outcome.

Thank you for teaching me to be a responsible citizen.

Thank God for places like these for helping women.God bless the entire staff and all that help.

They have wonderful staff members

I can’t say enough good things about my time at Great Lakes Men's Rehab. From the moment I arrived, the staff made me feel welcomed and understood. They provided the support I needed while creating a comfortable environment. The program was well-structured and focused on real recovery. The group sessions and individual therapy helped me confront my challenges head-on and gave me the tools to move forward. I also appreciated the emphasis on personal growth and building a support network with other men who were going through similar struggles. Thanks to Great Lakes, I feel stronger and more hopeful about my future. I highly recommend this place to anyone looking for help with addiction. The support and guidance here can truly change your life!

a great organization that really cares about the well-being of its residents. my brother was able to get passed his addiction and reunite with his family. i was able to visit during family days and he was a different man. thank you.

I have been going to West Grove clinic for several years. West Grove clinic really cares about their patients. You are treated like family. Thank you West Grove for everything you’ve done for me.

The front desk are great they sign us in they laugh and talk to us about the west grove clinic it is the sweetest place and cleanest place you can get help and love from the front desk and the doctors and they are very pleasant to us they shows us their love. If we don’t understand something they always try and answer it the will way they can sign - Trouble 🌈🌹🤓✝️☮️🛐

I have been coming to West Grove Clinic for about 2 years now for my psychiatrist and therapist... I absolutely love both of them... I see Doctor Bracciano for psychiatry and Rehna Ripley for therapy ... They are both amazing at what they do... The front desk staff is also amazing!! They are super friendly and very helpful, every time I come in or call they are able to fix whatever issue I'm having immediately... I'm able to get ahold of my psychiatrist and therapist, whenever I need to speak to them, I'm able to use their extension and they get back to me promptly with a response... I wish all of my doctors were like this honestly. I highly recommend West Grove Clinc if you're looking for a place to come for mental health needs. Among other things that they offer, they are amazing with my mental health issues... I honestly feel like a person and not just a burden or a number...everyone here knows me by name and I've never had one bad experience with anyone. West Grove Clinc is the best!!!

I can always rely on the professional respectful staff to schedule pickup service. Your staff who picked up my items were polite. Thank you!!

I know a lot of people that succeed in this program 🙏

This tries to help people. And they do, don't get me wrong. But materialistic things don't matter. Making money off of the root of all evil ain't going to get you into heaven. It's the things you do for people. Not for money and not for propertyYou ain't going to be able to take it with you when you die. Right! I don't want to be Left behind.

Most of the time appointments are easy to schedule when my daughter needs them and around my busy schedule. The front desk staff is typically friendly and attentive. Though sometimes, a little slow. The provider was who was available the quickest so we chose them. Not always easy to talk to and supportive for what we need for my daughter. Generally, though, I get my point across for her best care.

Every one was very considerate.. And extremely concerned about my well being..I was well taken care of the whole time I was there.. I thank each and every one of you.. .

No complaints very reassuring and eencouraging

I had the upmost care I could have imagined been in hospitals all my life and Columbia St Mary's is one of the best I ever had. The surgery team were 💯 % pros as we're the Xray dept all the doctors and nurses down to the housekeeping was very kind

I was transferred here for my accident that I got burned bad in. These Doctors are top notch and are extremely caring. Hopefully nobody has to be sent there but if you get a bad burn, they will take very good care of you.

Best experience, even though it’s my first pregnancy i absolutely loved the accommodation, nurses and their professionalism. They were on top of what they are doing. I got the help from nurses and lactation consultant katy and Savannah for nursing my new born!!!! I am grateful for the services of all the nurses in the Labour and Delivery ward Rachel, Sam, Chana and nurses from recovery ward Alyse, Sarah and Annika..