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Clement J Zablocki Veterans Affairs Medical Center – MAIN

5000 West National Avenue, 10AN Milwaukee, WI 53295
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Milwaukee VA Medical Center - Clement J. Zablocki VA Medical Center WI 53295

About Clement J Zablocki Veterans Affairs Medical Center – MAIN

Located in Milwaukee, Wisconsin is the Clement J Zablocki VA Medical Center. This is a full service hospital facility that provides a range of medical, mental and psychiatric health services to veterans and their families.

There’s also a dedicated addiction recovery program here which can support you if you need medically supervised detox, inpatient treatment, or general addiction treatment services.

For many vets in the region who are struggling with a substance use addiction, this medical facility can provide you with supportive, wraparound care so that you can start your recovery journey off on the right foot. You can start treatment here, though many vets in the region get referred here for care.

Veteran Focused, Wraparound Care

The addiction program here is structured around evidence based practices like medication management and counseling services. However, they can also weave in treatment for a coexisting mental health struggle you might have as well.

It’s very common for veterans to have several behavioral health challenges at play and this medical center can assess, diagnose, and address your recovery needs in the way you require.

Accessible Services for Veterans and Their Families

The services and operations at the Clement J Zablocki VA Medical Center are incredibly flexible for your health care needs. For example, this campus offers free lodging options to help family members who have loved ones hospitalized here at the facility.

Under the Hoptel program, families can receive a referral so that they have an available room for them to stay off site yet on the campus to support their loved one. These homes feature comfortably designed living spaces, wi-fi, and on-site laundry facilities. Coordination for this program can be made through a VA social worker.

Latest Reviews

Steve
2 months ago on Google
1
After 20+ years I've come to realize that these people do not care about you or the truth. They are uncooperative, dishonest and treat our veterans worse than any private hospital.
Response from the owner2 months ago
Please get a hold of me. ervin.roman@gmail.com. Or 414-502-8688. Help me help other vets in similar issues. I'm a vet facing similar issues. Let's help each other out.
Tristriam Bane
2 months ago on Google
1
Honestly no idea why they want you to verify your appointment more than a dozen times via email, text, and phone just to have you verify it again at the door before they will even let you in. The people working the front entrance always have a shit attitude. Their position is useless, could cut costs by letting go of all of them.
Neicey Love
2 months ago on Google
1
Terrible emergency room wait time why allow the emergency room front desk to have colored hair and allow them to just talk and don't do there jobs. My Grandparent is a veteran and she doesn't deserve to be treated in such bad behavior. They say they want to help and they had her wait for 3 hours now because they said they were looking for a clean room and still hasn't gotten her one. There were people that came in after her and was called first. She hasn't been feeling well since her surgery and now has a stomach ache. What is so hard about people being professional and taking care of the veterans as they should. Some of them are rude and it makes me so sad.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

free iconFree

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs support clients' long-term recovery through highly customized wraparound care aligned with clients' evolving needs. Most have been sober for a period of weeks or longer and have completed intensive inpatient rehab but may be receiving outpatient care. Many clients also receive services after being discharged from formal treatment. Long-term care plans are typically developed in collaboration with the client's case manager and care team and may include peer coaching, relapse prevention, and related services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
heart-hands iconIntervention Services
If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

When conducting motivational interviewing in Wisconsin, therapists engage with their clients as equal partners. They don't provide unsolicited advice or confront clients. Instead, they ask questions and listen, with the goal of empowering clients to recognize any need for change and their ability to make those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

James D. McLain

Executive Director

Andreea Anton, MD

Chief of Staff

Laurie Vail, MLS, ASCP

Associate Director

Christina P. Orr

Assistant Director

Tandria Williams

Associate Director for Patient Care Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 31495

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4459

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (414) 384-2000
Building icon

5000 West National Avenue
10AN
Milwaukee, WI 53295

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Milwaukee

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Reviews of Clement J Zablocki Veterans Affairs Medical Center – MAIN

3.73/5 (92 reviews)
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Reviews

5

The care here is fantastic, they are supportive and take the time to listen to you. They saved my life., thank you for treating me with respect.

Reviewed on 2/22/2019
5

This is the best VA center I've been to. Whenever I came here the doctors would always actually listen to me, and they were understanding, whether it involved medication, treatment, diagnosis, whatever. Everyone was friendly there, thank you all for making it a pleasant and ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (90 reviews)
Alexander Holm
1 week ago
2

Shane
1 week ago
5

J Foodie “J Foodie”
3 weeks ago
5

Steve
1 month ago
1

The most uncooperative and unprofessional medical staff I have ever dealt with. They do not listen to patients unless they can use it against you, or they lie. They have caused me unnecessary pain and suffering with their deviations from standard practices, and there is no accountability when they make mistakes. I asked to meet with administrators to discuss patient safety several times and they refuse.

Response from the ownerInvalid relative date format:
Please get a hold of me. <br>ervin.roman@gmail.com. <br>Or 414-502-8688. Help me help other vets in similar issues. I'm a vet facing similar issues. Let's help each other out.
Joel Recla
1 month ago
1

Payton a very rude little fellow wouldn't allow me in without showing my greencard. I don't have a greencard was born in Wisconsin. Edit: Nope, just a regular old veteran with regular old veteran status.

Response from the ownerInvalid relative date format:
The only green card I'm aware of is when you go to the domiciliary. Spoke with entrance staff to confirm this. Are you a Vet at the doms?
William Landwehr
1 month ago
5

Outstanding physical therapy treatment. I tore my shoulder rotator cuff, and needed PT. My Physical Therapist Chris Nelson, was a very friendly, informative and professional PT. So thankful gor Vhris to developing my program, where I am now fully recovrred.

Response from the ownerInvalid relative date format:
Thank you for your review. PT dept is pretty great. They have treated me well too.
Waukisha Ferguson
1 month ago
5

Rob Anderson
1 month ago
1

No accountability. Doctors can mis diagnose you, dismiss you and prolong treatment for long periods of time. . They’ve disgruntled so many vets by dismissing them, misdiagnosing and botched surgeries that it’s causes mental insanity in many vets. You’ll never see more cops walking a hospital than at the va . Where at one point every veteran went through extreme screaming mentally and physically and were the best of what America had to offer and yet now they’re treated like homeless trash. Ortho, Ent and many primary doctors are just horrible. Imagine having multiple problems all at once and they miss diagnose all of them and prolong treatment making you suffer for months and for something that another hospital would diagnose and repair in weeks . Some doctors care more about the status of their white coat than helping veterans or simply doing their job. Ortho, Ent and plastics are absolutely horrible. Ortho by far being the worst department in the entire building. Veterans deserve so much better From a veteran with 20 years experience of going there . Nurses are great. Emergency room is great. It’s honestly just the doctors. Because they can’t be fired because it’s a government position.

Tristriam Bane
2 months ago
1

Honestly no idea why they want you to verify your appointment more than a dozen times via email, text, and phone just to have you verify it again at the door before they will even let you in. The people working the front entrance always have a shit attitude. Their position is useless, could cut costs by letting go of all of them.

Neicey Love
2 months ago
1

Terrible emergency room wait time😞 why allow the emergency room front desk to have colored hair and allow them to just talk and don't do there jobs. My Grandparent is a veteran and she doesn't deserve to be treated in such bad behavior. They say they want to help and they had her wait for 3 hours now because they said they were looking for a clean room and still hasn't gotten her one. There were people that came in after her and was called first. She hasn't been feeling well since her surgery and now has a stomach ache. What is so hard about people being professional and taking care of the veterans as they should. Some of them are rude and it makes me so sad.

Kyle Caughey
2 months ago
1

This hospital really has the worst policies. Vetrans can't get dental care there even for a medical emergency because for some reason you have to be 100% disabled to pay for your teeth. What VA hospital turns away vetrans for care!!!!!!

Response from the ownerInvalid relative date format:
Sorry for this experience. I would like to talk to you about it. <br><br>Erv 414-502-8688
Teresa Schneider
2 months ago
1

This post is about my significant other. He is retired 100% disability rating. He has had a lot of mental health issues. We have been together, June will be 3 years. He has substance abuse issues. He had been talking to his psychiatrist there. They recommended going thru the er to be admitted and being moved to the DOM inpatient program. I dropped him off last week Wednesday 3/19. There was a very nice man that even came down to the er waiting room that told him how my guy was like him and how the DOM had changed his life. My guy was excited to go. He was moved to the 3c unit. They switched all his meds almost daily. Then Wednesday 3/26 he said he was finally having a meeting to see about going to the DOM. Yesterday Thursday 3/27 he texted saying he was on his way home. They wouldn't take him in the inpatient DOM but gave him a sheet for outpatient. He had been doing so well in the inpatient. He sounded like his old self when we first met. He said he wouldn't be getting into outpatient for 2 weeks. I'm sorry but someone is coming in for help they are trying so hard to get help to clean up their life and you turn them away. That is so wrong. I am his emergency contact. He signed release of information for me. He has short term memory loss, ptsd, tbis and mental health issues. When I called 3c last night they told me to call the next day. I called 3c the next day they said they couldn't do anything except leave a message since he had been released. I asked about a specific dr he saw while in there they couldn't say anything. I called and left a message for his outpatient psychiatrist/nurse and never received a call back from anyone. It's very frustrating and aggravating. It's like you throw them away like garbage. I blame you all for not helping someone that needs help. People can change and some want to change. I understand you're probably short staffed and underworked. But you got into the profession for caring for others and you turn your back on them. You should not be in this profession then. No wonder so many veterans are ending up dead. Then all the heartache that their families go thru. I get not everyone can be saved but when you aren't willing to try to help and just set them up for failure shame on you. And the fact no one can do their job and return a phone call is just ridiculous. I bet no one even put a message in.

Response from the ownerInvalid relative date format:
Please email me. Do not post your significant others info here<br>... ervin.roman@gmail.com<br><br>I'd like to see what I may be able to do to help. <br>Is your vet safe now? <br><br>Sincerely, Erv<br>Is your
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