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Rogers Behavioral Health

4600 West Schroeder Drive Milwaukee, WI 53223
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Rogers Behavioral Health Brown Deer Main Campus WI 53223

About Rogers Behavioral Health

Rogers Behavioral Health, located in Milwaukee, Wisconsin is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient. Specialty rehab programs at Rogers Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues. For recreation, patients can unwind in the rec room after a lengthy day of therapy, foster creativity and jam with other patients in the music room, or use the meditation room to promote mindfulness during recovery. Rogers Behavioral Health has received accreditations from The Joint Commission and LegitScript.

Latest Reviews

George Horvath
2 weeks ago on Google
5
Would HIGHLY recommend this place. The staff cares about their patients. Relaxed and laid back environment. Props to the staff.
Response from the owner1 week ago
Hello George, thank you for sharing your positive feedback with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
Latasha Campbell
4 weeks ago on Google
5
They were extremely kind to me and I had nothing to complain about either how they treated the extremely disturbed woman who was there also. I was amazed at the patience and care displayed. The rooms were comfy, they only assigned roommates when necessary, the food was great, and the program was memorable. I stayed about 5 days beyond recommendation because I wasn’t ready and I was so comfortable. They never tried to force me to go.
Response from the owner1 week ago
Hello Latasha, thank you for sharing your positive experience with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
jon graub
1 month ago on Google
1
New employee Jay was unhelpful, unprofessional and gave us lots of misinformation. Jay made things much more difficult than necessary. Jay was discouraging instead of encouraging. Very disappointed.
Response from the owner1 week ago
Hello, Jon, we're sorry to hear that your experience was not a positive one. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Rogers Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

telehealth iconTelehealth

A service falls under the umbrella of telehealth in Wisconsin if it uses telecommunications technology to provide services. Examples include a video chat with your doctor and over-the-phone counseling sessions with a therapist.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Dual-diagnosis treatment programs in Wisconsin can provide substance abuse treatment for individuals facing addiction and co-occurring mental health disorders. You can usually find treatment to suit your individual needs, whether that is inpatient, outpatient, or day treatment. These programs utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions to help you relearn new thought patterns, develop new coping strategies, and learn the skills to maintain recovery.

Programs

military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The word dialectical describes the foundation of dialectical behavior therapy (DBT). Meaning "opposite," the word refers to the treatment's focus on both acceptance and change. While learning to accept where you are and the emotions you're feeling, you also learn to grow and change to establish healthier patterns in your life.

transcranial iconTranscranial Magnetic Stimulation

An experiential therapy approach allows clients to address their pain through doing and relating rather than only talking about it. Examples of this approach include equine therapy, adventure therapy, music, gardening, and martial arts.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Cynthia Meyer, MSSW

President & CEO

Stacy Babl

Chief Human Resources Officer

Chris Jagoditz

CFO

Brian Kay, PhD

Chief Strategy Officer

Colleen Kelly

Chief Compliance Officer

Dawn Krautkramer, JD

General Counsel

Ashley Muchnick, MSW, MBA

COO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Rogers Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Building icon

4600 West Schroeder Drive
Brown Deer, WI 53223

Rehab in Cities Near Milwaukee

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Reviews of Rogers Behavioral Health

2.88/5 (91 reviews)
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Reviews

1

Staff is rude! The facility is disgusting. They want to get paid!! That's the only thing they care about, and they don't even pretend to be interested in your health!

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (90 reviews)
George Horvath
2 weeks ago
5

Would HIGHLY recommend this place. The staff cares about their patients. Relaxed and laid back environment. Props to the staff.

Response from the owner
Hello George, thank you for sharing your positive feedback with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
Latasha Campbell
4 weeks ago
5

They were extremely kind to me and I had nothing to complain about either how they treated the extremely disturbed woman who was there also. I was amazed at the patience and care displayed. The rooms were comfy, they only assigned roommates when necessary, the food was great, and the program was memorable. I stayed about 5 days beyond recommendation because I wasn’t ready and I was so comfortable. They never tried to force me to go.

Response from the owner
Hello Latasha, thank you for sharing your positive experience with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
jon graub
1 month ago
1

New employee Jay was unhelpful, unprofessional and gave us lots of misinformation. Jay made things much more difficult than necessary. Jay was discouraging instead of encouraging. Very disappointed.

Response from the owner
Hello, Jon, we're sorry to hear that your experience was not a positive one. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Tonya Sims
1 month ago
1

Roger THAT, Roger THAT 🤣😆🪐💥🔥

Response from the owner
Hello Tonya, we're sorry to hear about your experience. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Ryan Acree
1 month ago
2

Cameron Wolf
1 month ago
5

Very good experience at roger’s, they helped me get better in an exceedingly quick time and met all my needs. 5 stars from me!

Response from the owner
Hello Cameron, thank you for the positive review! If you'd ever like to share more about your positive experience with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
Aziraphale Janssen
2 months ago
1

Posting as I just discharged today - I self admitted for depression and anxiety, and within the admissions process, no one called me back for 6 hours, and I had to call them to ask about being admitted. Then after going through the medical questions and examinations (which includes a FULL skin check, mind you), I was left alone in the day room, with no guide or understanding of what to do. The amount of isolation and alienation I felt in my stay here was enormous, and the only reason I'd give the location a single star is for Jessica and Teresa, my nurses during my stay. The doctor I saw was completely disrespectful and seemed like he had no interest in speaking to me as a person, and among being put in a solo room- for someone who came in complaining of feeling isolated and alone, they really only added to this feeling during my stay.

Response from the owner
Hello Milo, we're sorry to hear that your experience was not a positive one. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Breonte Johnson
4 months ago
1

I feel like the whole mental health system is a joke. When I call to seek help with my son instead of them saying don’t have any beds, they kept asking questions only to say they don’t have a bed and not to mention I had to inquire about the waiting list which the lady acted like he would never have a chance. I believe beds are available and they are only taking in those who they deem an emergency because why keep asking so many questions. It’s like they will only help after a person has made an attempt on themselves or some else. My son was admitted to Rodger’s years ago and he came back home doing things he never did before I only reached out again because I was feeling hopeless. Something really needs to be done and this is ridiculous. The lack of empathy towards those with mental health issues and the number of people that shouldn’t be working in mental health.

Response from the owner
Hello Breonte, We're sorry to hear that your experience wasn't a positive one. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Shansen
4 months ago
5

I have to say I was terrified to self admit but from the moment I walked in I was taken in like family. Met so many other patients with true hearts and talents that have major potential in their lives. I have to thank Yaw, Kelly from ET, Amari from COo, Sarah, Ms.B, Teresa, Sharon, Kimmy, Latoya, and so many others. One of my main goals in life is to always helps others and I was able to do that along with accepting help from others. Miss all the staff there and hope to see some of you again alongside. <3

Response from the owner
Hello Shansen, Thank you for sharing about your mental health journey at Rogers! If you'd like to share more, please feel free to complete this form on our website: https://rogersbh.org/share-your-rogers-experience/. Thank you!
Jessicka Marie Zaragoza
5 months ago
5

The best staff and place to go!

Response from the owner
Hello Jessicka Marie, thank you for the positive review about your experience in Brown Deer! If you'd like to share more, please feel free to complete this form on our website: https://rogersbh.org/share-your-rogers-experience/. Thank you!
Payton Brick
5 months ago
3

My son went here almost 2 weeks ago. The admission process was smooth. Everyone we encountered was very nice and professional during said admission process. After that however is a different story. Phone calls... this was a big deal for me. I spent over half an hour just trying to connect to my son to talk to him. Every.single.day. it was absolutely terrible. Being transferred, leaving messages, phone ringing forever, and then finally I'd get someone. The second day he was there three doctors called me and asked for more information. Awesome. That went well. 3 days later (during this time I didn't hear a word from anyone) then we had a family meeting that went well too. I was told they would help me find resources. What they believe is going on. That was about it. I was confident that they would help me with this process finding resources we needed to help my 9 year old during this time..During the next few days was difficult. Nobody got back to me...I tried getting in contact with the social worker but she wasn't available. It was extremely stressful trying to figure out a plan before discharge. When they said they'd help me with it. I was completely lost on what i needed to do...because there wasnt much communication..... i had him discharged early and I signed papers. Got a folder of what medication he was on and some info on what they believed what would be beneficial for him and that was it. I was shocked. I thought there would be more to it than signing papers and leaving. I didn't know what had happened during the time he was there. I don't know what type of therapy he received or what coping skills he had learned. I didn't know if he did anything school-related. When I contacted someone for this information they told me because he isn't a patient they cannot help with me with anything or tell me what had gone on during the week duration he was there... Now this is what I do know. During the week he was there. He was getting physically hurt. I got called about 4 different times being told that another child had slapped him across the face and got into physical fights. They did intervene by separating and having individual rooms. Also having someone by their side. On Friday that's when I decided to be discharged early because of said physical altercations with other children. the orginal discharge was next day: Saturday early morning) he wasnt completely innocent either... but knowing he was getting hurt was enough for me to discharge 12 hours early. I know this all sounds like I didn't try. I did. I called a lot trying to get ahold of people but didn't get through. I'm new to all of this. It was an extremely hard decision to admit our child into inpatient care. I didn't know what to do. I did look this facility up and felt everything was great. But honestly.... I don't know if I'd send him back... I just wanted more communication to let me know what was happening while he was there. What he was learning about. All that stuff..... I am thankful for the nurse who had spoke up and asked if he had a neurodevelopmental disorder (different from what he has now) that we were told over the years he didn't have. We are now exploring that route. This is a long review but these places need more reviews so parents can make an educated decision for their child. What is best for them. We have seen some changes in his behavior but we don't know if it's the time spent there or the medication we increased is making the difference.

Response from the owner
Hello Payton, Thank you for your feedback. We're sorry to hear about your family's experience at our Brown Deer location. To report your concerns, please contact our secure, confidential helpline. To report a concern via desktop click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report a concern via mobile device, click here: https://rogersbh.navexone.com/.
April Roethel
7 months ago
5

They made my ease of stay if i need them. I was scared of going anywhere else but sheboygan. I will tell 5 people. That Roger's is a safe place to stay.

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