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Rogers Behavioral Health

4600 West Schroeder Drive
Milwaukee, WI 53223
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Rogers Behavioral Health Brown Deer Main Campus WI 53223

About Rogers Behavioral Health

Rogers Behavioral Health, located in Milwaukee, Wisconsin is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient. Specialty rehab programs at Rogers Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues. For recreation, patients can unwind in the rec room after a lengthy day of therapy, foster creativity and jam with other patients in the music room, or use the meditation room to promote mindfulness during recovery. Rogers Behavioral Health has received accreditations from The Joint Commission and LegitScript.

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Latest Reviews

Olivia Doro
2 weeks ago on Google
1
I had the absolute WORST experience here in August. I was admitted around 9 pm after waiting 10 hours in the E.R. for a bed. They checked me in and locked up my belongings, and then LEFT ME ALONE in the waiting room for an HOUR while staff walked by me SOBBING my eyes out. The staff didnt even BLINK at me, I felt like a rug. I was breaking down my first day, as this was my first time ever inpatient and being away from my family. The staff outside my room said "I dont wanna go in there, I came into work in a good mood and I want to leave in a good mood." Like me breaking down over being inpatient was such a huge personal inconvenience. Shame on that nurse, you know exactly who you are. The staff at Brown Deer did not coordinate a transfer to Oconomowoc with me, they told me an hour before it was supposed to happen, and then they transfered me 10 minutes later after telling me all varying times. I had to call my dad repeatedly to coordinate visitor times. Overall, Brown Deer made my mental health and overall trust in medical professionals plummet. Please do NOT send yourself or your family members here. They do not care about your wellbeing, the nurses are just there for the paycheck and I can say that CONFIDENTLY after witnessing a woman who was placed on a 1-on-1 be continously ignored, while she was PLEADING for someone to be with her.
Response from the owner1 week ago
Hello Olivia, we're sorry to hear about your experience. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
leslie laffin
2 weeks ago on Google
2
I would normally give one star given my oldest daughter’s experience her last time being there. Was on clothing restriction due to suicidal tendencies. That was no excuse to why she couldn’t be given a clean pair of clothes each day (we packed all of it according to rules). She was in one outfit 3-4 days. Then another for about 5. During this stay she got her period. That’s a huge infection risk. However, my middle child was just in last night. She called in tears after one night and begged to come home (dad and I both thought her stay was not needed). I called the child unit about 30 minutes after the doctors left. But the nurse on the floor Zach (or Zack) really really was the best yet. He had not only called her doctor right away, but then also came up with a solution on how she could come home that night. He was quick and professional and my girl really bonded well. I’m so truly grateful to him! (Teagan would love to drop off cookies for him soon if possible!) GIVE THIS MAN A RAISE 👏👏👏🤌💕
Response from the owner1 week ago
Hello Leslie, we're sorry to hear that not all aspects of your experience were positive. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Melissa Briant
2 months ago on Google
5
My son is currently inpatient. He had a rough couple days and refused to speak to me. He finally called me today with a whole new outlook. He said it’s not a “bad” place and they let him do puzzles all the time. The drs are keeping in contact with me as his meds are needed some work so he can be fully himself when he gets home. I was extremely misinformed when I was told it was a bad place.
Response from the owner1 week ago
Hello Melissa, thank you for sharing your family's positive experience with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Rogers Behavioral Health works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab is designed to stabilize clients who are exiting detox or those who are in some form of crisis. They are an important preliminary step designed to prepare clients for outpatient, sober living, or community-based care. Clients live at the treatment center and engage in intensive addiction counseling. Group and family therapy is common. Many programs also emphasize recovery-focused life skills training to support clients' sustained sobriety. Some programs offer evidence-based holistic therapies, such as meditation.

Intensive outpatient programs (IOP) support clients' return to their community following inpatient treatment and may also offer an alternative to hospitalization for clients who are relatively stable following detox. Many intensive outpatient rehabs require clients to participate in a minimum of nine and a maximum of 20 treatment hours weekly. IOP services are also highly customizable and typically include a combination of addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies such as meditation.

A partial hospitalization program (PHP) offers short-term intensive care for drug and alcohol addiction. Often part of a step-down service, PHP treatment allows you to attend treatment on-site during the day, then return home during non-treatment hours. Plans of care typically include relapse prevention, medication management, and behavioral therapy services. Depending on your progress, the duration of a PHP can average 90 days with daily sessions running 4-8 hours per week. Most insurance providers fully or partially cover PHP treatment.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

A service falls under the umbrella of telehealth in Wisconsin if it uses telecommunications technology to provide services. Examples include a video chat with your doctor and over-the-phone counseling sessions with a therapist.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Dual-diagnosis treatment programs in Wisconsin can provide substance abuse treatment for individuals facing addiction and co-occurring mental health disorders. You can usually find treatment to suit your individual needs, whether that is inpatient, outpatient, or day treatment. These programs utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness-based interventions to help you relearn new thought patterns, develop new coping strategies, and learn the skills to maintain recovery.

Programs

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The word dialectical describes the foundation of dialectical behavior therapy (DBT). Meaning "opposite," the word refers to the treatment's focus on both acceptance and change. While learning to accept where you are and the emotions you're feeling, you also learn to grow and change to establish healthier patterns in your life.

transcranial iconTranscranial Magnetic Stimulation

An experiential therapy approach allows clients to address their pain through doing and relating rather than only talking about it. Examples of this approach include equine therapy, adventure therapy, music, gardening, and martial arts.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Cynthia Meyer, MSSW

President & CEO

Stacy Babl

Chief Human Resources Officer

Chris Jagoditz

CFO

Brian Kay, PhD

Chief Strategy Officer

Colleen Kelly

Chief Compliance Officer

Dawn Krautkramer, JD

General Counsel

Ashley Muchnick, MSW, MBA

COO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Rogers Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Building icon

4600 West Schroeder Drive
Brown Deer, WI 53223

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Reviews of Rogers Behavioral Health

2.88/5 (92 reviews)
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Reviews

1

Staff is rude! The facility is disgusting. They want to get paid!! That's the only thing they care about, and they don't even pretend to be interested in your health!

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9010989010989 (91 reviews)
Olivia Doro
2 weeks ago
1

I had the absolute WORST experience here in August. I was admitted around 9 pm after waiting 10 hours in the E.R. for a bed. They checked me in and locked up my belongings, and then LEFT ME ALONE in the waiting room for an HOUR while staff walked by me SOBBING my eyes out. The staff didnt even BLINK at me, I felt like a rug. I was breaking down my first day, as this was my first time ever inpatient and being away from my family. The staff outside my room said "I dont wanna go in there, I came into work in a good mood and I want to leave in a good mood." Like me breaking down over being inpatient was such a huge personal inconvenience. Shame on that nurse, you know exactly who you are. The staff at Brown Deer did not coordinate a transfer to Oconomowoc with me, they told me an hour before it was supposed to happen, and then they transfered me 10 minutes later after telling me all varying times. I had to call my dad repeatedly to coordinate visitor times. Overall, Brown Deer made my mental health and overall trust in medical professionals plummet. Please do NOT send yourself or your family members here. They do not care about your wellbeing, the nurses are just there for the paycheck and I can say that CONFIDENTLY after witnessing a woman who was placed on a 1-on-1 be continously ignored, while she was PLEADING for someone to be with her.

Response from the owner
Hello Olivia, we're sorry to hear about your experience. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
leslie laffin
2 weeks ago
2

I would normally give one star given my oldest daughter’s experience her last time being there. Was on clothing restriction due to suicidal tendencies. That was no excuse to why she couldn’t be given a clean pair of clothes each day (we packed all of it according to rules). She was in one outfit 3-4 days. Then another for about 5. During this stay she got her period. That’s a huge infection risk. However, my middle child was just in last night. She called in tears after one night and begged to come home (dad and I both thought her stay was not needed). I called the child unit about 30 minutes after the doctors left. But the nurse on the floor Zach (or Zack) really really was the best yet. He had not only called her doctor right away, but then also came up with a solution on how she could come home that night. He was quick and professional and my girl really bonded well. I’m so truly grateful to him! (Teagan would love to drop off cookies for him soon if possible!) GIVE THIS MAN A RAISE 👏👏👏🤌💕

Response from the owner
Hello Leslie, we're sorry to hear that not all aspects of your experience were positive. To report your concerns, please contact our secure, confidential helpline. To report via desktop, click here: https://secure.ethicspoint.com/domain/media/en/gui/84138/index.html and to report via mobile device, click here: https://rogersbh.navexone.com/.
Melissa Briant
2 months ago
5

My son is currently inpatient. He had a rough couple days and refused to speak to me. He finally called me today with a whole new outlook. He said it’s not a “bad” place and they let him do puzzles all the time. The drs are keeping in contact with me as his meds are needed some work so he can be fully himself when he gets home. I was extremely misinformed when I was told it was a bad place.

Response from the owner
Hello Melissa, thank you for sharing your family's positive experience with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
George Horvath
3 months ago
5

Would HIGHLY recommend this place. The staff cares about their patients. Relaxed and laid back environment. Props to the staff.

Response from the owner
Hello George, thank you for sharing your positive feedback with us. If you'd ever like to share more about your story with us, please feel free to complete this form on our website: https://rogersbh.org/about-us/share-your-rogers-experience. Thank you!
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