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University Behavioral Center

2500 Discovery Drive Orlando, FL 32826
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University Behavioral Center FL 32826

About University Behavioral Center

The inpatient detoxification program is maintained by doctors and nurses that compassionately and professionally manage each patient’s safe detox with medically monitored care 24 hours a day. Medication management, medication assisted treatment, and therapies are offered by detox specialists. Research informed treatment methods are used to help patients enter recovery successfully. These evidence based therapies include cognitive behavioral therapy that is provided in individual, family and group formats. Health and wellness programs include experiential therapies such as art and music therapy, recreation programs and other trauma informed treatment methodologies.

There are 24/7 crisis stabilization services for patients who are dealing with a mental health crisis. This includes immediate access to a mental health professional. Patients may be admitted either voluntarily or involuntarily if the patient may be a danger to themselves or others. Patients with co-occurring conditions can receive integrated treatment for their mental health and addiction disorders.

Services are provided by mental health professionals and a multidisciplinary team that includes behavioral health and addiction specialists, psychiatrists and addiction medicine doctors. Additional specialists include mental health counselors and psychologists, nutritionists, recreational therapists and occupational therapists.

Inpatient child and adolescent treatment is available to provide crisis and mental health stabilization for young people between the ages of five and 17. Trauma informed therapy methods and treatment models such as cognitive behavioral therapy are used in individual, family and group therapy. Treatment methods also include art, music, education programs and medical management. Care is offered to children and youth with complex medical and mental health conditions. Staff are specialists in child and adolescent mental health and include family therapists, psychiatrists, medical doctors, mental health nurses and play therapy professionals. This team helps each child receive the care, support and treatment they require in a compassionate and healing environment.

No cost assessments can be accessed 24/7. For treatment costs they accept most insurance plans including TRICARE, Medicaid, HMOs, Medicare and private insurance. They also have a contract with the Veterans Administration. Be sure to check with your private health insurance provider to ensure you know what coverage you have and if you will be responsible for any of the costs of treatment.

Similar Rehab Centers

Latest Reviews

Lindsey OHara
3 weeks ago on Google
1
My mom was admitted to this facility due to severe depression. In the short time she was there she fell and hit her head and was sent to a local ER. When I called to check in they didn’t have a report on her leaving and weren’t sure which hospital she was at… once I figured that out by calling every hospital nearby I was able to see my mother. She was more depressed than before. I begged them to extend her stay. The facilitator said they don’t keep patients just because they have no where to go, no where to go wasn’t the case, no where to go with medical and psychiatric help was. They discharged her on February 28th. She committed suicide on March 1st. Do not trust them with your loved ones or your life, they don’t care about life.
Jacob Schwing
3 weeks ago on Google
1
It has taken me about 2 years from being inpatient at UBC to take a step back and unemotionally assess the experience there. I would be lying if I said I had no bias, but here is my nearly unbiased account. When I entered, it was voluntary because I was in crisis for the first time. Once I was there, I tried a new medication. This caused anaphylactic shock. I could not breath properly. I begged to go to a hospital. They retorted "This IS a hospital." Went to bed and woke up with blood shot eyes, grey face, and temples. Unbelievable, but I have the pictures for proof. Anyhow, I was held there for three days until my parents visited me on visiting day. UBC said I saw the doctor every day. Nope. Now, I finally went to the hospital and saw a doctor. Then, I was released. It took me time, and going to Palm Point soon after, to get stable. But I got stable, and I am NEVER going back.
Response from the owner3 weeks ago
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.universitybehavioral.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Ian H
3 weeks ago on Google
3
shoutout alex (the tech) and the other asian dude who taught me card tricks i forgot his name my fault
Response from the owner3 weeks ago
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Accepted Insurance

University Behavioral Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Adult Mental Health Acute Inpatient program at UBC offers adults, 18 and up, programming to help individuals stabilize medications, understand mental health diagnoses and learn skills to better cope with symptoms. UBC is also Baker Act receiving facility and provides crisis stabilization.

intensive-outpatient iconIntensive Outpatient

Instensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. University Behavioral Center’s IOP and PHP programs offers hope to individuals suffering from substance abuse and mental health related issues. Through their outpatient programs the facility addresses the emotional, psychological and physical well-being of each individual. Treatment philosophy incorporates elements of relapse prevention, cognitive-behavioral therapy, psycho-educational and family approaches.

aftercare iconAftercare Support

Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

24-hour icon24-Hour Clinical Care

24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • spa2 iconYoga Studio
  • weight iconGym

Staff & Accreditations

Staff

Nasreen Razack-Malik, PhD

Physician

Syed H. Abbas, MD

Physician

Sajid Hafeez, MD

Physician

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2500 Discovery Drive
Orlando, FL 32826

Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Orlando

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Reviews of University Behavioral Center

2.2/5 (421 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
103
4
15
3
16
2
18
1
274

Reviews

1
Poor communication

So my partner was brought in under a Baker act and admissions specialist left me a message with his contact code number but after that I had no additional information provided. I went to the facility twice in person was not able to see my partner. I called every day and even ... Read More

William B.
Reviewed on 7/24/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (420 reviews)
Tanya Mahan
3 weeks ago
1

If your child has been placed on a baker act, do not sign anything and immediately call an attorney.

Lindsey OHara
3 weeks ago
1

My mom was admitted to this facility due to severe depression. In the short time she was there she fell and hit her head and was sent to a local ER. When I called to check in they didn’t have a report on her leaving and weren’t sure which hospital she was at… once I figured that out by calling every hospital nearby I was able to see my mother. She was more depressed than before. I begged them to extend her stay. The facilitator said they don’t keep patients just because they have no where to go, no where to go wasn’t the case, no where to go with medical and psychiatric help was. They discharged her on February 28th. She committed suicide on March 1st. Do not trust them with your loved ones or your life, they don’t care about life.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.universitybehavioral.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Jacob Schwing
3 weeks ago
1

It has taken me about 2 years from being inpatient at UBC to take a step back and unemotionally assess the experience there. I would be lying if I said I had no bias, but here is my nearly unbiased account. When I entered, it was voluntary because I was in crisis for the first time. Once I was there, I tried a new medication. This caused anaphylactic shock. I could not breath properly. I begged to go to a hospital. They retorted "This IS a hospital." Went to bed and woke up with blood shot eyes, grey face, and temples. Unbelievable, but I have the pictures for proof. Anyhow, I was held there for three days until my parents visited me on visiting day. UBC said I saw the doctor every day. Nope. Now, I finally went to the hospital and saw a doctor. Then, I was released. It took me time, and going to Palm Point soon after, to get stable. But I got stable, and I am NEVER going back.

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.universitybehavioral.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Ian H
3 weeks ago
3

shoutout alex (the tech) and the other asian dude who taught me card tricks i forgot his name my fault

Response from the owner
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
Bill Davis
4 weeks ago
4

I was discharged on 9/29 after staying for a week and a half. Shout out to Ms. Linda (RN), Taylor (dark hair - Tech), Jessica (RN), Alex (Tech), and Ray (Tech) for maintaining a professional and motivational atmosphere. I witnessed some not so pleasant and unprofessional things there such as favoritism, tenants too familiar with staff (they seemed to be family or boyfriends and girlfriends in some cases), and weird stuff going on with some tenants and meds. All in all it was a good experience and I have moved on to an inpatient treatment program now. UBC did a good job of preparing me for the transition and most of the staff were phenomenal. I sensed genuine care from the people mentioned above. Phone use is out of control in the unit however with tenants holding on to the phone for three to four hours at a time. Such selfish behavior was seldom addressed by staff and some controlling mechanisms with regard to phone use should be in place.

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://universitybehavioral.com/contact-us/. We hope to hear from you soon.
Tony Velez
4 weeks ago
5

I was a patient there Sept 5th Until Sept 9,Im happy to say i felt like I was at a retreat 5 star< All My needs were met ,They had struture ,Activities , The facility was clean, The cleaning lady i met Ivis had a smile and showed she took pride in her work, The Amazing Staff Marquita ,Marlow Destiny, Jaylon , Joan ,Regina, Lafares, Jessica ,Gigi, Qualana ,Chanel ,Chili ,Stephanie ,Naisha, Collin Michael jr.,,MaryEllen ,Guilene Paul , Brandon , Yolanda. And Kensey .Sorry If I Forgot To Add Your Names.Thank you to Such an amazing Staff and Safe Enviroment.Mrs Velez

Response from the owner
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Samantha Lloyd
1 month ago
1

I tried to get a bed there and instead they called law enforcement on me and then they took me to Aspire.

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.universitybehavioral.com/contact-us/. Thank you again.
Bella GB
1 month ago
2

I checked myself in voluntarily last month and the check in process was a living hell, I had to ask one of the staff members to be placed in a separate room because one of the other patients in the waiting room kept harassing me making weird comments and no one was there watching us so I got really scared. It took them 5 hours to put me in a room and it was already 4:00 am and I got woken up at 6:00am and if I wanted to stay sleeping, they threatened to keep me there longer. I was in the tranquil building so the other patients were really nice and chill but the only staff member that actually helped and would answer my questions/concerns was Tatiana (she’s the sweetest) besides that, food was pretty good, higiene stuff is decent and SOME staff members actually care about their job

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://universitybehavioral.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Jackie Armstrong
1 month ago
5

Rachel Cardinales
1 month ago
1

Beware of this place. I visited involuntarily in 2021. Didn't have much of a choice. I was a minor, 17, at the time. This place always gave me the worst vibe. Ever since that disgusting worker that was there recently, I wanted to write a review of my experience during that time The biggest thing that stuck out to me was that they administered "booty juice" without asking or notifying the parents first. I witnessed this happen. The poor kid was sleeping in bed for a day straight They also will change your child's medication without asking or notifying you first. Look, I know when you are Baker Acted, you get treated differently. Most involuntary experiences aren't great ones. HOWEVER - places like this need to treat children with respect and not like cattle. I was there one other time. I checked myself in briefly for detox. During the check-in process, there was a girl (minor) who would not stop knocking on my door and staring at me. I was already unsettled there because of my previous experience with being Baker Acted. I don't know, I found it weird that they check in their rehab/detox adults in the same area as their adolescents. I literally could not stay. The rooms in detox were exactly the same as they have for adolescents. It triggered the hell out of me. I had to check myself out, and find another detox.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.universitybehavioral.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Destiny Moonlight
1 month ago
1

This is one of the worst places for treatment. This is not a place for vets. All the nurses would intentionally contradict each other to drive you crazy. Even the doctor would say they would prescribe you something to later find out it was never in the system. I had to take my family to threaten to discharge me from the facility for them to finally get their act together. I’m not sure if they intentionally do this to keep you longer for billing purposes, but this place is not it. Not to mention their discharge process is abysmal. This place is a scam, at least for vets. If you can just go directly to Lake Nona VA and make sure they don’t transfer you over.

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.universitybehavioral.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Brook Harris
1 month ago
1

After driving over an hour, they have no clue how to discharge somebody. They really need to work on their professionalism.

Response from the owner
We appreciate your feedback. We would like to get more details about this; please visit http://www.universitybehavioral.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
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