800-784-1361
So my partner was brought in under a Baker act and admissions specialist left me a message with his contact code number but after that I had no additional information provided. I went to the facility twice in person was not able to see my partner. I called every day and even ...
About University Behavioral Center
The inpatient detoxification program is maintained by doctors and nurses that compassionately and professionally manage each patient’s safe detox with medically monitored care 24 hours a day. Medication management, medication assisted treatment, and therapies are offered by detox specialists. Research informed treatment methods are used to help patients enter recovery successfully. These evidence based therapies include cognitive behavioral therapy that is provided in individual, family and group formats. Health and wellness programs include experiential therapies such as art and music therapy, recreation programs and other trauma informed treatment methodologies.
There are 24/7 crisis stabilization services for patients who are dealing with a mental health crisis. This includes immediate access to a mental health professional. Patients may be admitted either voluntarily or involuntarily if the patient may be a danger to themselves or others. Patients with co-occurring conditions can receive integrated treatment for their mental health and addiction disorders.
Services are provided by mental health professionals and a multidisciplinary team that includes behavioral health and addiction specialists, psychiatrists and addiction medicine doctors. Additional specialists include mental health counselors and psychologists, nutritionists, recreational therapists and occupational therapists.
Inpatient child and adolescent treatment is available to provide crisis and mental health stabilization for young people between the ages of five and 17. Trauma informed therapy methods and treatment models such as cognitive behavioral therapy are used in individual, family and group therapy. Treatment methods also include art, music, education programs and medical management. Care is offered to children and youth with complex medical and mental health conditions. Staff are specialists in child and adolescent mental health and include family therapists, psychiatrists, medical doctors, mental health nurses and play therapy professionals. This team helps each child receive the care, support and treatment they require in a compassionate and healing environment.
No cost assessments can be accessed 24/7. For treatment costs they accept most insurance plans including TRICARE, Medicaid, HMOs, Medicare and private insurance. They also have a contract with the Veterans Administration. Be sure to check with your private health insurance provider to ensure you know what coverage you have and if you will be responsible for any of the costs of treatment.
Latest Reviews
I was particularly impressed by how Shahira effectively de-escalated a challenging situation with a patient during my visit to see my son at the Behavioral Center, demonstrating remarkable patience.
Response from the owner1 week ago
Thank you for taking the time to leave a review; we’ll be sure to pass your comments on to our team! Have a great day.
I highly recommend this place I got the help I needed and thanks to Miss. Joanne for motivating me to participate and getting me out of my room to get involved. She also found my phone which everyone one thought was loss. I’ll be honest when I first met her I was intimidated because Miss Joanne is on point. She doesn’t share coat anything. But that tough love got me going and participating in groups to the point I felt so comfortable I would not be quiet. lol. Love u Miss Joanne and thank you. We need more of you in this world!!!!
Response from the owner1 week ago
Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
We are deeply troubled by systemic issues and poor management at this facility.
Admitting our troubled teenager took 7 hours. In the kids' unit, fights occur daily, creating a volatile environment where patients' safety is regularly compromised.
The Patient Advocate, Princess, fails to return calls but then claims that her voicemail is “not working.” This is unacceptable as a poster that is displayed in the lobby states that investigations or complaints will be taken care of within 24-48 hours. However, complaints get swept under the rug.
The Assistant Director of Nursing, Xavier, exudes apathy. His lack of engagement feels dismissive, rather than supportive.
Disturbingly, male staff members are assigned to the girls’ unit or some come over to help when "codes are called in", where they repeatedly mock patients, laugh if they see the girls' private parts (especially when given the "booty juice"), goad them into fights, and foster a hostile environment rather than protecting vulnerable youth. Two male staff were also seen consuming cannabis in the property while taking care of children in August 2025. Keep in mind that a serious previous incident raises red flags that took place in June 2025, where a male staff member was arrested for allegedly sexually abusing a minor female, underscoring failures in hiring and safety protocols. As a parent, I made frequent calls and visits to report this. Hopefully someone will care enough to correct this. The new Director of Nursing, Cathy, seems to care but she's overwhelmingly busy.
Communication with management is severely lacking—you only receive follow-up if you show up in person. Nothing gets addressed via phone.
Children’s personal property is frequently misplaced—or even taken by other patients—creating additional stress and distrust for families.
However, a shoutout to Larry in the (children's) Bridges Unit, who stands out as a caring, conscientious professional who goes above and beyond for the kids. His dedication is greatly appreciated. There are other staff members who will treat your kid as their own.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.5 / 10
Gallery
Accepted Insurance
Sunshine Health
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Adult Mental Health Acute Inpatient program at UBC offers adults, 18 and up, programming to help individuals stabilize medications, understand mental health diagnoses and learn skills to better cope with symptoms. UBC is also Baker Act receiving facility and provides crisis stabilization.
Intensive Outpatient
Instensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
University Behavioral Center’s IOP and PHP programs offers hope to individuals suffering from substance abuse and mental health related issues. Through their outpatient programs the facility addresses the emotional, psychological and physical well-being of each individual. Treatment philosophy incorporates elements of relapse prevention, cognitive-behavioral therapy, psycho-educational and family approaches.
Aftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Amenities
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Yoga Studio -
Gym
Staff & Accreditations
Staff
Nasreen Razack-Malik, PhD
Physician
Syed H. Abbas, MD
Physician
Sajid Hafeez, MD
Physician
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
2500 Discovery Drive
Orlando, FL 32826
Get Help Now - 407-204-9068
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Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW
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