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University Behavioral Center

2500 Discovery Drive
Orlando, FL 32826
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University Behavioral Center FL 32826

About University Behavioral Center

The inpatient detoxification program is maintained by doctors and nurses that compassionately and professionally manage each patient’s safe detox with medically monitored care 24 hours a day. Medication management, medication assisted treatment, and therapies are offered by detox specialists. Research informed treatment methods are used to help patients enter recovery successfully. These evidence based therapies include cognitive behavioral therapy that is provided in individual, family and group formats. Health and wellness programs include experiential therapies such as art and music therapy, recreation programs and other trauma informed treatment methodologies.

There are 24/7 crisis stabilization services for patients who are dealing with a mental health crisis. This includes immediate access to a mental health professional. Patients may be admitted either voluntarily or involuntarily if the patient may be a danger to themselves or others. Patients with co-occurring conditions can receive integrated treatment for their mental health and addiction disorders.

Services are provided by mental health professionals and a multidisciplinary team that includes behavioral health and addiction specialists, psychiatrists and addiction medicine doctors. Additional specialists include mental health counselors and psychologists, nutritionists, recreational therapists and occupational therapists.

Inpatient child and adolescent treatment is available to provide crisis and mental health stabilization for young people between the ages of five and 17. Trauma informed therapy methods and treatment models such as cognitive behavioral therapy are used in individual, family and group therapy. Treatment methods also include art, music, education programs and medical management. Care is offered to children and youth with complex medical and mental health conditions. Staff are specialists in child and adolescent mental health and include family therapists, psychiatrists, medical doctors, mental health nurses and play therapy professionals. This team helps each child receive the care, support and treatment they require in a compassionate and healing environment.

No cost assessments can be accessed 24/7. For treatment costs they accept most insurance plans including TRICARE, Medicaid, HMOs, Medicare and private insurance. They also have a contract with the Veterans Administration. Be sure to check with your private health insurance provider to ensure you know what coverage you have and if you will be responsible for any of the costs of treatment.

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Latest Reviews

Joshua Wheeler
2 months ago on Google
5
I love my age 37 years old June 2nd 2026 Just me and my roommate only family and his family honestly the one person who song sweeping through the city its Joshua Caleb York who's checking up on me And one of the most nicest people ive met and Paul and honestly a Orlando Florida police officer who can't even say i love you to a good night in my pj shorts with my shirt off and a few people I met honestly the only place I can express myself thank you to one person who took my glasses and my roommate who worked out and talking to one person in the waiting room yes I am a friendly person and a major flirt best food ever Hola papi and to my favorite slythern got you a coffee cup slythern merry Christmas and one lesbian so nice to me telepathic connection blew out my candles got my wish we love you here at universal behavioral health and a nurse said huh he is showing someone to be himself hi papi
Dana Mackey
2 months ago on Google
5
This place is very awesome. I’ve been here so many times and the staff here has been really good. Miss Joanne and Miss Q are awesome if you go to recovery.
Response from the owner2 months ago
Thank you for sharing these kind words about our team. We’re glad to hear that staff members like Miss Joanne and Miss Q have made a positive difference.
Jo G
2 months ago on Google
5
The staff members were very kind and caring. Leona and Rose were especially comforting during a difficult time. Thank you to Richard for going above and beyond to arrange the treatment my family member needed. Your compassion and support were truly appreciated.
Response from the owner2 months ago
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you and your loved one are well!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

University Behavioral Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Adult Mental Health Acute Inpatient program at UBC offers adults, 18 and up, programming to help individuals stabilize medications, understand mental health diagnoses and learn skills to better cope with symptoms. UBC is also Baker Act receiving facility and provides crisis stabilization.

Instensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. University Behavioral Center’s IOP and PHP programs offers hope to individuals suffering from substance abuse and mental health related issues. Through their outpatient programs the facility addresses the emotional, psychological and physical well-being of each individual. Treatment philosophy incorporates elements of relapse prevention, cognitive-behavioral therapy, psycho-educational and family approaches.

Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • spa2 iconYoga Studio
  • weight iconGym

Staff & Accreditations

Staff

Nasreen Razack-Malik, PhD

Physician

Syed H. Abbas, MD

Physician

Sajid Hafeez, MD

Physician

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact University Behavioral Center.

Contact Information

Building icon

2500 Discovery Drive
Orlando, FL 32826

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Reviews of University Behavioral Center

2.41/5 (528 reviews)
1.3
Staff
1.3
Amenities
3.7
Meals
1.3
Value
1.7
Cleanliness
5
139
4
20
3
17
2
24
1
305

Reviews

2
Always on their cellphones

The staff, techs, nurses and individuals at the desk are constantly on their cellphones. Patients cut the line at every meal. The discharge planner and social worker spend no time with you. There is not a pill for everything, but they just throw pills at the problem. Jus ... Read More

Kelli C.
Reviewed on 7/13/2026
Staff
1
Amenities
2
Meals
5
Value
1
Cleanliness
2
2
Cellphones

I watched movies, did some work with planning for my life after. But I got in the line on the wat to b the cafeteria at almost every meal. They had to put me up front. I don't think your life is more important than a cellphone there. The techs are on the constantly an ... Read More

Kelli C.
Reviewed on 7/11/2026
Staff
2
Amenities
1
Meals
5
Value
2
Cleanliness
2
1
Poor communication

So my partner was brought in under a Baker act and admissions specialist left me a message with his contact code number but after that I had no additional information provided. I went to the facility twice in person was not able to see my partner. I called every day and even ... Read More

William B.
Reviewed on 7/24/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.41 (525 reviews)
Fly Guy
4 days ago
1

My experience at University Behavioral Center was horrifying, degrading, and completely unacceptable. A facility entrusted with caring for people during some of the most vulnerable moments of their lives should provide safety, dignity, compassion, and competent treatment. What I personally witnessed was the complete opposite. The behavior of several staff members was shockingly unprofessional. Staff used obscenities openly, played music from their personal phones while supposedly conducting “group therapy,” and spoke negatively about patients during sessions. Patients seeking genuine help were treated as though they were an inconvenience or the subject of staff gossip. Calling these interactions “therapy” felt insulting when there appeared to be so little structure, professionalism, or therapeutic value. Communication between staff members and patients was dangerously inadequate. Information was inconsistent, questions went unanswered, and confusion repeatedly interfered with opportunities for patients to receive proper care. In a behavioral health environment, miscommunication is not a minor inconvenience—it can directly affect a patient’s treatment, medication, safety, and recovery. I was also deeply disturbed that I could not locate several of the individuals presented as therapists or physicians on external professional websites to independently verify their credentials. Patients and their families should never have to question whether the people responsible for their mental health treatment are appropriately licensed and qualified. The physical condition of the facility was disgusting. I observed used bandages left on bathroom floors, food scattered across floors, and bed coverings that appeared visibly unhygienic. The food was frequently severely undercooked and questionable. The air conditioning was practically nonexistent, leaving patients trapped in an uncomfortable environment with little relief. These are not small cosmetic complaints. They are fundamental issues involving sanitation, health, safety, and basic human dignity. The psychiatric care felt less like meaningful treatment and more like an assembly line for prescribing medication. In my experience, the psychiatrists appeared primarily interested in medication management rather than listening, understanding what patients were experiencing, or offering meaningful assistance. Most alarming was my interaction with RN Adrian, who appeared to pressure me to take medication without providing confirmation that it had been approved or ordered by a physician. No patient should ever feel pressured into taking medication without clear information, informed consent, and proper medical authorization. People do not enter behavioral health facilities because they are having an easy time. They enter because they need protection, stability, compassion, and qualified professional help. Exploiting that vulnerability through indifference, humiliation, neglect, or inadequate care is inexcusable. Based on my personal experience, I would not recommend University Behavioral Center. I strongly urge prospective patients and their families to investigate this facility carefully, verify the credentials of anyone involved in treatment, demand complete information about medications, document every concern, and advocate relentlessly for themselves or their loved ones. Vulnerable patients deserve genuine care—not chaos, filth, disrespect, and unanswered questions.

Janet Ruth
6 days ago
1

This is considered a “ Hospital” , as one of the staff members told me. There is nothing about this place that is a hospital. The only professional there was Kevin. I do not know if he is a nurse, but I believe he is and he was wonderful. I have nothing good to say about any other staff member at UBC. They were rude and not helpful at all. We supposedly had a “ group therapy session” , each day, and not even one single staff member had any clue what to do during this time. I overheard two of them talking and asking “what’s the plan for today” ? One employee said I’m not sure, the other said well what do we normally do? The other employee replied I have no idea. There decision was to give us coloring books and markers. I am over 50 years old and no longer in kindergarten. I am still wondering how this was supposed to help any patient that was there. I was taken to this horrific place due to depression. I was given medication that I have not been prescribed by my own doctor. It took me two weeks to recover from the side effects of these medications. I was not told the names of them or any explanation about them or why they were given to me. Absolutely no one seemed to have any clue about anything they were doing. I rarely saw a single staff member smile. We were also told to have no Emotional or physical contact with any other patient there. I believe people that are baker acted should have comfort from other patients and be allowed to help each other, considering not a single staff member other than Kevin helped us. I was able to talk to a patient with the same type of problems I have and we became quite close in the 72 hours that we were there. He left the day before I did and as he was leaving, we exchanged phone numbers and decided to. keep in touch to support each other. As he was leaving I gave him a hug. The staff immediately and sternly said there is no hugging allowed . There is no touching allowed. We could not even give each other a handshake to say goodbye. What kind of facility would tell someone not to touch or hug another person to show that they support andcare for one another and wish the best for each other?? I was appalled. I was in shock. This was a horrible, pathetic experience, and no one helped me in any way shape or form. I do not like leaving any type of negative reviews of any kind on any website. But I thought this was necessary and very important for me to speak about.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.universitybehavioral.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
ZooLander
1 week ago
1

Yeah. I got out a few days ago. And just know they keep you trapped in ONE ROOM called the day room you can’t lay down even if you’re feeling bad. They LOCK your room door behind you and you can only shower ONCE a day at 8pm. And there’s people who don’t shower so imagine being stuck in a Dayroom with no open air flow with people who don’t shower it drives you manic. And all they do is wake you up go to breakfast shove pills down your throat and make you watch tv. Worst place ever for recovery.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.universitybehavioral.com/contact-us/. We hope to hear from you soon.
Patty B
1 week ago
1

If I could give zero stars, I would. This facility does not care about the well-being of their patients; they only care about their bottom line. The absolute only time they bothered to communicate with our family was when they wanted to collect a payment. Please look elsewhere if you want actual care, compassion, and support for your loved one.

Response from the owner
Thank you for taking the time to reach out to us. We take your feedback very seriously and would like to learn more so that we can address your concerns. If you wish to speak with a representative in more detail, please visit http://www.universitybehavioral.com/contact-us/ and provide us with your contact information. Again, thank you for bringing your concerns to our attention. We hope to hear from you soon.
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