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University Behavioral Center

2500 Discovery Drive Orlando, FL 32826
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University Behavioral Center FL 32826

About University Behavioral Center

University Behavioral Center in Orlando, Florida, provides mental health and addiction recovery care for children, adolescents, adults, military veterans and active military. There are crisis stabilization, inpatient and outpatient services for all ages. They also have an inpatient detox program. They provide a healing environment with 14 acres of secure beautifully landscaped grounds and expert specialized mental health and addiction treatment. There are two wings of care. One is a child and youth wing, and one is an adult wing.

The inpatient detoxification program is maintained by doctors and nurses that compassionately and professionally manage each patient’s safe detox with medically monitored care 24 hours a day. Medication management, medication assisted treatment, and therapies are offered by detox specialists. Research informed treatment methods are used to help patients enter recovery successfully. These evidence based therapies include cognitive behavioral therapy that is provided in individual, family and group formats. Health and wellness programs include experiential therapies such as art and music therapy, recreation programs and other trauma informed treatment methodologies.

There are 24/7 crisis stabilization services for patients who are dealing with a mental health crisis. This includes immediate access to a mental health professional. Patients may be admitted either voluntarily or involuntarily if the patient may be a danger to themselves or others. Patients with co-occurring conditions can receive integrated treatment for their mental health and addiction disorders.

Services are provided by mental health professionals and a multidisciplinary team that includes behavioral health and addiction specialists, psychiatrists and addiction medicine doctors. Additional specialists include mental health counselors and psychologists, nutritionists, recreational therapists and occupational therapists.

Inpatient child and adolescent treatment is available to provide crisis and mental health stabilization for young people between the ages of five and 17. Trauma informed therapy methods and treatment models such as cognitive behavioral therapy are used in individual, family and group therapy. Treatment methods also include art, music, education programs and medical management. Care is offered to children and youth with complex medical and mental health conditions. Staff are specialists in child and adolescent mental health and include family therapists, psychiatrists, medical doctors, mental health nurses and play therapy professionals. This team helps each child receive the care, support and treatment they require in a compassionate and healing environment.

No cost assessments can be accessed 24/7. For treatment costs they accept most insurance plans including TRICARE, Medicaid, HMOs, Medicare and private insurance. They also have a contract with the Veterans Administration. Be sure to check with your private health insurance provider to ensure you know what coverage you have and if you will be responsible for any of the costs of treatment.

Latest Reviews

Heather Roth
2 months ago on Google
1
Just know, letters are going to congress and the governor!
Abbie Blackman
2 months ago on Google
1
Asked for kosher meals and was denied. Staff are overworked and make sure to be vocal about it like it's my fault. Would not stay here again
Response from the owner2 months ago
Hi, Abbie. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.universitybehavioral.com/contact-us/. Thank you again.
Amanda McCoy
2 months ago on Google
1
I ll be honest this detox is actually one of the best state run facilities in the area but they really need to get it together better. Anytime you speak to a physician or therapist for the day it s very impersonal. They pull you to the side around all the other patients, with a clip board and ask you 2 questions and that s what they consider their session with the patient each day and no one communicates with each other. All the staff hate their job and pretend not to hear, not attempt to do what is apart of their job or completely forget about any request from any patient. There s a high turnover rate because most staff I asked how long they d been there it was 4 months or less for most. Darnell was the best tech and employee I had any interaction with and even he seems burnt out on even on a good day he s been there 10 years. Tyler the young 20 year old is great too but he won t stay long , like I said high turnover.
Response from the owner2 months ago
Hi, Amanda. Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.universitybehavioral.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Accepted Insurance

University Behavioral Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Adult Mental Health Acute Inpatient program at UBC offers adults, 18 and up, programming to help individuals stabilize medications, understand mental health diagnoses and learn skills to better cope with symptoms. UBC is also Baker Act receiving facility and provides crisis stabilization.
intensive-outpatient iconIntensive Outpatient
Instensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. University Behavioral Center’s IOP and PHP programs offers hope to individuals suffering from substance abuse and mental health related issues. Through their outpatient programs the facility addresses the emotional, psychological and physical well-being of each individual. Treatment philosophy incorporates elements of relapse prevention, cognitive-behavioral therapy, psycho-educational and family approaches.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • spa2 iconYoga Studio
  • weight iconGym

Staff & Accreditations

Staff

Nasreen Razack-Malik, PhD

Physician

Syed H. Abbas, MD

Physician

Sajid Hafeez, MD

Physician

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (407) 281-7000
Building icon

2500 Discovery Drive
Orlando, FL 32826

Fact checked and written by:
Connie Gillespie
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Orlando

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Reviews of University Behavioral Center

2.1/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.1 (100 reviews)
Marc Simmons
1 week ago
5

This facility has finally come out of the "Stone Age", and into the 21st Centruy! Gone are the days of paper charting and carbonless copies. This facility now uses Oracle Health / Cerner Millennium Electronic Medical Records. The transition from paper charting to electronic medical records have helped to improve the operational efficency of the facility and enhance the staff's focus on patient care and safety. Overall, I am very impressed!

Response from the ownerInvalid relative date format:
Thank you!
Ahnari Chicon-Laporte
1 week ago
5

I thank Joan,Regina,Richard, Tatiana mht, Tatiana therapist and AJ They will make sure you good Best Mht in ubc

Response from the ownerInvalid relative date format:
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
April D
2 weeks ago
1

Stayed here in May of 2023 for PMDD symptoms (aka have a hormone imbalance causing depression, self harm ideations, paranoia :-( the list goes on)I wish I had a better experience here.. but unfortunately I was met with cruel staff that constantly mocked the patients loudly in front of them, one even called the suffering patients “demons”. The staff treated patient safety with outright negligence, one example being the way men and women were separated by only a door& men who were considered a threat had breached into the women’s area on multiple occasions. I was flashed, I witnessed multiple fights, and a girl even decided she didn’t like me and made multiple threats to me.. which staff did not move either of us to keep me safe. The staff locked the bedrooms during the day, separating us calmer folk from our peace n quiet & leaving us all to sit in one small room together repeating michael Jackson music videos for the ENTIRE day with no other form of activity. This forced interactions with people who had a much worse mental state and my stay became more about “just try to survive today day is this forsaken place” .. The saddest part of it all was how the staff were loud and proud of their careless intentions. I wish I got their names.. anyways.. as far as amenities, hygiene products are very limited. with no access to lotion, proper hair care, and even though it was extremely cold, we were not allowed to wear our blankets to stay warm. There was a water dispenser available but the disposable cups would often run out & at night the staff would even set up a table and chairs directly in front of it so water could not be accessed ? Don’t understand any of it. in the interactions with medical staff, I felt my concerns were ignored & my family was worried about me because they could not get ahold of me while staying here. In all, it felt like I was being held captive for over a week by “lowkey criminals”, in a money scam of sorts, for my insurance to pay out to them. I wholeheartedly hope this review helps those wondering about this place.

M C
2 weeks ago
1

- Went there voluntarily for 72hrs instead they kept for 6 days againt my will and for no reason. ( they stated it was long weekend (memorial day weekend) and DR wasn't coming until Tuesday. - Nurse woke me up at 5:45am and put a flashlight straight at my eyes and told me "you have blood work today and left". at 7am I went to the desk for blood work and she reply "they are gone, you were supposed to be here when I woke you up" I advised I didnt know and she should had told me to come to the front. She just replied: Well, you should had know and supposed to be here. I am off now and left. Then I found out that she LIED and put in the system that I DECLINE it. -Put us in danger in the tranquility room by removing 2 calm guys and replacing them with 2 aggressive one that both went to an innocent patient and Tatiana staff member and wanted to beat them up! -6 days and went outside twice and twice to the gym (Tahnk you Tatiana and Alandra).They DONT have a calm room. All they do is stuck in the TV room and that's it. No therapies, no check on you on daily basis. Only saw psychiatrist once. -Food and snacks unhealthy -TV room chairs filthy between the arm rest and cushion (comb, food, trash). I told workers everyday but nothing happened. -Some nurses attitude are just nasty! -During the day you get to use someone's room bathroom (men and woman). Don't you think a lot of people come with deceases? Unacceptable! This place only keeps you there to suck on insurance money. There was NO need to keep us there more than 72hrs. That place has NO help at all! Think about twice. PLEASE DO CARE MORE FOR PEOPLE AND NOT THE MONEY! Keep People safe! tranquility with None aggressive, Harmony if its full don't FK bring them in and put tranquility people area in danger. Don't Keep people hostage for more than 72hrs. Just a message for the people. DO NOT LET THEM GIVE YOU NEW MEDS IN THERE, They will keep you longer just to "check for any side effects" Just keep what you have and if you don't take anything then DO NOT TAKE ANYTHING. Make Sure when meds are given to you they are the correct ones. I witness wrong meds were given to my roommate in there.

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.universitybehavioral.com/contact-us/. We hope to hear from you soon.
Autumn Arnold
2 weeks ago
1

Can’t wait for my fiance to get out so I can sue!! They violated his HIPPA rights on several occasions. Kept me in the dark about his treatment for days. They transferred me and put me on hold with nobody answering for TWELVE HOURS!!!!! their website has different visiting times than what they actually allow. Every time I call their protocol is different. At first they made a big fuss about me needing a patient code to talk to him yet they never ask me for it!!! Which means just anyone can call??? There’s no communication between staff as well as 0 communication to family. They also put him on the wrong unit which was making him scared and anxious and causing him to digress. What was supposed to be a 3 day baker act hold has now turned into 7days. And I can’t even guarantee still that he’ll be out when they said he’s scheduled to be. I wouldn’t wish this place on my worst enemy!!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your fiance’s concerns. So that we can better assist you, please provide us with your fiance’s full name and location in our facility by visiting http://www.universitybehavioral.com/contact-us/. Again, thank you. We hope to hear from you soon.
One car1991
4 weeks ago
1

0 profesional services and it jus a system for pharmacy’s to still selling you medications 😐

Response from the ownerInvalid relative date format:
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://universitybehavioral.com/contact-us/. Again, thank you.
Heather Roth
1 month ago
1

Just know, letters are going to congress and the governor! You put our son on medication and you're responsible for refilling it if they don't have a doctor on the outside. He hasn't been able to get his wellbutrin refilled THAT YOU PUT HIM ON!

Response from the ownerInvalid relative date format:
Thank you for the review, Heather. We would like to work with you directly about your feedback. Could you please visit us at http://www.universitybehavioral.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Al Mcguyre
1 month ago
1

Had to do a wellness for my friend . Web says visitation till 10p . Will not allow any visitors .. Must be hiding something someone’s not supposed to see .

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your friend's concerns. So that we can better assist you, please provide us with your friend’s full name and location in our facility by visiting http://www.universitybehavioral.com/contact-us/. Again, thank you. We hope to hear from you soon.
Ash
1 month ago
5

I got discharged today and I must say I’m happy to be out of UBC.Staffs Regina,Crystal,Joan Jeysia nurse were helpful while my stay .Just need better communication with treatment team in regards to leaving.Groups were short because everyone participation was limited.Dr Malik was not available when needed.Overall I’m happy with the help I received during my stay .

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://universitybehavioral.com/contact-us/. We hope to hear from you soon.
Marina G
1 month ago
1

🚨 Children's rights are violated here! They have been illegally holding a completely healthy child for several days!!! And offering him drugs! For what purpose? This is also a threat to the health and life of the child, since in this institution there are mentally ill people who make wild screams all day long and simply terrify any healthy person!!! I personally heard this while talking to a child on the phone! I have already reported it to the child protection service! And I will contact all authorities about the actions of this organization!!! This is an institution for the treatment of mentally ill people, NOT for the violent detention of healthy people, especially children! Thus violating their rights! Threatening their safety and causing them psychological trauma and pressure!

Response from the ownerInvalid relative date format:
Thanks for taking the time to share this review. Could you please visit https://universitybehavioral.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Ryan Weiler
1 month ago
5

Bring a sweater. It was like sixty degrees in the summer. Stay away from Adderall. It will get you baker acted for not being able to sleep. They will then diagnose you with Schizophrenia and anti psychotic medication.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting https://universitybehavioral.com/contact-us/. We hope to hear from you soon. Thank you again.
Lenore Borelli
1 month ago
5

I had an amazing experience I didn’t stay long enough I signed out after two days as wasn’t recommended but will go back hopefully for the last time

Response from the ownerInvalid relative date format:
We appreciate the five stars!
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