Awful. Staff verbal confrontations. The main nurse is beyond rude. The receptionist person gives a horrible first impression. Not sure who the head person is there but the atmosphere is one of discord and discontent. Will never go back and would never recommend the place.
About Wekiva Springs Center
Their programs provide customized care plans with individual and group sessions, 12-Step groups, and recovery support. You’ll build coping skills to promote recovery in group sessions focused on goal setting and accomplishment, emotional management, communication skills, addiction education, boundaries, and more.
What’s great about this facility is their dedication to individualized care. They offer multiple specialized programs for women, Veterans, and seniors. Each program integrates tailored treatment and trauma-informed care appropriate for these unique populations.
Another feature that stands out to me is their amenities and accommodations. They provide an inviting home-like atmosphere with a full gym, outdoor pool, and courtyard. They’re also one of the only facilities in the region to welcome service dogs. You’ll have access to supplemental care for holistic healing, like art and recreational therapy. They strive to offer everything you need to be comfortable in treatment.
Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner
Latest Reviews
I stayed at Wekiva Springs during a rough transition around 2013 and I was met with open arms. One of the techs happened to be a girl I knew from AA which Put me at ease. I instantly connected with the group of women and we shared stories together & We formed a Sisterhood. There is Power in the rooms of Recovery & I am Grateful I got sober at the age of 21. I never feel alone or Hopeless.
Response from the owner3 weeks ago
So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Edit: I ended up back for a different reason and I have more now to say and would honestly increase my star rating if I could.
I personally am writing this after leaving recently. The professionalism was maintained by the entire staff under the duration of my visit. Which while wasnt where I needed to be fell onto me for a lack of appropriate paperwork. And while I witnessed this staff not crack or break during what I would consider was an extremely stressful couple of days for all of them, (the jobs difficult let’s be honest) not only was everything handled so ever appropriately I would say some staff went above and beyond to ensure all patient needs and concerns were met. If I were ever in a position where myself or a loved one would need to be entrusted under the care of someone seeking help, I would say yes to them. And if I can remember some names I would say Felicia, Alexis, Jada, Richard, Austin, the Clinical Director, Christina, there were too many names so I apologize but from the Past two days please if anyone sees this, they all Deserve any level of recognition from the professionalism under the circumstances they were adapting to around the clock. Even the Physicians professionalism and understanding and urgency. Now I will not be coming back maybe for some outpatient family therapy or whatever “NAMI” is. The place continues to improve yet somehow has a bad rap.
Past post: I came here voluntarily because I drank a lot fully triggering some heavy anxiety. Upon coming to and waking up I was in a lovely unit I think 600? With a taper in my system I was seen by a medical doctor and psychiatrist in a timely manner and given some new appropriate medications to help with alcohol cravings and an ssri. I thoroughly did enjoy my stay and the staff was wonderful from day to night shift. All the people were kind to me and the other patients and extremely helpful. There were plenty of activities planned in a timely manner throughout the day and the staff also keeps you informed of who called for you. If necessary I’d recommend this place as for me I won’t be going back and moving forward with a new perspective. Thank you to everyone in my unit 600 stay that helped me and answered my questions.
Response from the owner3 weeks ago
Hi, Johnny. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
A special thanks to Ashley In the billing department for handling my claim. She has great customer skills and keeps you up to date on the claims process. It takes the worry out of my day. Thank you
Response from the owner3 weeks ago
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.1 / 10
Gallery
Accepted Insurance
AvMed
Cenpatico
Concordia
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
In Florida, substance abuse treatment focuses on treating mental health and substance use disorders concurrently to improve recovery outcomes and overall health. Levels of care include medical detox, outpatient, residential treatment, and intensive outpatient programs. Clinicians utilize evidence-based therapies such as dialectical behavioral therapy (DBT) or medication-assisted treatment, group therapy, and skills training activities. This comprehensive approach to treatment helps to ensure sustained recovery.
When you have a mental health disorder and an addiction, it's known as a co-occurring disorder. Since treating both conditions at the same time is critical, you'll want to seek out a dual diagnosis treatment center. These specialized rehabs offer the care needed to overcome both disorders, which drastically increases your chances of success in long-term recovery. Types of therapies provided tend to include individual and group counseling, relapse prevention education, coping skills training, and cognitive behavioral therapy (CBT).
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.
Amenities
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Private Setting -
Yoga Studio -
Gym -
Swimming Pool
Staff & Accreditations
Staff
Sheila Carr, LCSW
CEO
Marcus De Carvalho, MD
Medical Director
Barb Estes, RN-BC
Director of Nursing
Kimberly Gardner, M.A
Director of Admissions
Julie Stoker, MSW
Director of Social Services
Accreditations
LegitScript has reviewed Wekiva Springs Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Wekiva Springs Center.
Contact Information
3947 Salisbury Road
Jacksonville, FL 32216
Get Help Now - 904-658-1359
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