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Arizona Center for Change

4205 North 7th Avenue, Suite 311 Phoenix, AZ 85013
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Arizona Center for Change AZ 85013

About Arizona Center for Change

Arizona Center for Change, located in Phoenix, Arizona, provides addiction treatment services to individuals struggling with a wide variety of addictions. They specialize in chemical addiction, sexual addiction, behavioral addiction, and marijuana addiction programs.

Arizona Center for Change focuses on a clinical approach to overcoming addiction. Each person receives a personalized treatment plan that takes into consideration their unique history, current addiction, and goals for treatment. Their programming is offered on an outpatient basis.

Outpatient Treatment
The outpatient program is for those who do not need a high level of supervision. Individual therapy, group therapy, case management, assessments, referral services, and psychosocial rehabilitation programming are provided. Clients may also learn new skills and participate in educational classes.

Private Insurance
Arizona Center for Change accepts most insurance, including Blue Cross Blue Shield, ComPsych, Cigna, United Healthcare, Aetna, and Anthem. Out of network benefits can vary, so it is important to verify coverage prior to starting treatment.

Latest Reviews

michelle hall
3 months ago on Google
5
As a current client of the center, I cannot express to you how much I have learned in this past year hear. I ve taken(and highly recommend)the DBT course, which was not difficult, but really gave me the tools I ve needed to cope with emotions, problem solving, and managing my distress. Dealing with chaotic family members is SO much easier now, with a whole lot less reaction from me=no more emotionally charged interactions. If I had learned this earlier in life-I am positive that I would ve saved myself years & years of problem relationships, chaos & self doubt. Then there s the personal therapy & EMDR with my therapist.... Let me say that I ve had many therapists over the last 25 yrs & never-ever have I experienced so much healing, or learned so much in just a year! It has been life changing, to say the least. I am finally making my way through the trauma, ptsd & the pain i ve been holding in for over 40 yrs. Honestly, I don t know where I would be,had I not been fortunate enough to receive their help. The process has been hard-at times-but really, no harder than it was not coping with it at all. I ve cried a lot, but healthy, releasing tears.Honestly, I always leave feeling completely heard, supported & truly validated. Diane is amazing. The program she created, the work she does, helping others to help themselves is truly life changing for me. I am truly grateful & feel that this is the best way I can give thanks to the center-by giving my honest opinion/review of my own experience here so that others who are struggling with their traumatic experiences can get the supportive, compassionate help they deserve. Thank you az center for change!
Gail Tank
3 months ago on Google
1
I had two decent therapists who ended up leaving this center due to bad practices in management. Then my 3rd therapist left me hanging in a crisis where I was nearly hospitalized when my meds stopped working. He would not respond to anything outside of the two days only that he was in the office. And he told his bosses and the referrer that I was uncooperative with the therapy! Clearly helping people with trauma or other problems is not a priority for this place. Don't go there!
Jennifer Clift
4 months ago on Google
5
This is a review for a therapist, Christina Crow. She specializes in deep trauma therapy. I have spent decades trying to find someone who actually gets to the root of my trauma and shows me valuable tools to reprogram my thoughts patterns so I can have a better quality of life. I am so grateful I found her and I am very optimistic about my recovery. It can be hard finding quality providers with government insurance, but I finally did!! Thank you.
Response from the owner1 week ago
Thank you for your kind words and taking the time to write this review. Although we cannot confirm nor deny that you are a client (due to confidentiality laws), we always appreciate when people are happy with our services.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Accepted Insurance

Arizona Center for Change works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Diane Genco, MA, LPC

Executive Director and Owner

Contact Information

Phone icon (602) 253-8488
Building icon

4205 North 7th Avenue
Suite 311
Phoenix, AZ 85013

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Phoenix

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Reviews of Arizona Center for Change

3.08/5 (30 reviews)
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Reviews

4.5

I had a great experience at the AZ Center for Change. They don’t do things just to get paid; I am very pleased with the received services. A great place for group therapy.

Reviewed on 2/19/2019
1

Diane Genco is a disgusting excuse for a therapist and her AZ Center for Change should be shut down immediately. I beg all sexual trauma survivors to stay as far away from this place as possible. As someone who has undergone trauma therapy for the past two decades, I can ... Read More

Reviewed on 11/13/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (28 reviews)
michelle hall
3 months ago
5

As a current client of the center, I cannot express to you how much I have learned in this past year hear. I’ve taken(and highly recommend)the DBT course, which was not difficult, but really gave me the tools I’ve needed to cope with emotions, problem solving, and managing my distress. Dealing with chaotic family members is SO much easier now, with a whole lot less reaction from me=no more emotionally charged interactions. If I had learned this earlier in life-I am positive that I would’ve saved myself years & years of problem relationships, chaos & self doubt. Then there’s the personal therapy & EMDR with my therapist.... Let me say that I’ve had many therapists over the last 25 yrs & never-ever have I experienced so much healing, or learned so much in just a year! It has been life changing, to say the least. I am finally making my way through the trauma, ptsd & the pain i’ve been holding in for over 40 yrs. Honestly, I don’t know where I would be,had I not been fortunate enough to receive their help. The process has been hard-at times-but really, no harder than it was not coping with it at all. I’ve cried a lot, but healthy, releasing tears.Honestly, I always leave feeling completely heard, supported & truly validated. Diane is amazing. The program she created, the work she does, helping others to help themselves is truly life changing for me. I am truly grateful & feel that this is the best way I can give thanks to the center-by giving my honest opinion/review of my own experience here so that others who are struggling with their traumatic experiences can get the supportive, compassionate help they deserve. 👍🏻 Thank you az center for change!

Gail Tank
3 months ago
1

I had two decent therapists who ended up leaving this center due to bad practices in management. Then my 3rd therapist left me hanging in a crisis where I was nearly hospitalized when my meds stopped working. He would not respond to anything outside of the two days only that he was in the office. And he told his bosses and the referrer that I was uncooperative with the therapy! Clearly helping people with trauma or other problems is not a priority for this place. Don't go there!

Jennifer Clift
5 months ago
5

This is a review for a therapist, Christina Crow. She specializes in deep trauma therapy. I have spent decades trying to find someone who actually gets to the root of my trauma and shows me valuable tools to reprogram my thoughts patterns so I can have a better quality of life. I am so grateful I found her and I am very optimistic about my recovery. It can be hard finding quality providers with government insurance, but I finally did!! Thank you.

Response from the ownerInvalid relative date format:
Thank you for your kind words and taking the time to write this review. Although we cannot confirm nor deny that you are a client (due to confidentiality laws), we always appreciate when people are happy with our services.
Maira Enriquez
10 months ago
1

Very unprofessional, they don't care for the patients or your trauma, DO BETTER!!!!!!!!!!

Oli Sanchez
1 year ago
3

I like this place the only issue is NOBODY ever answers the phone expecially when it’s important when I walk in almost nobody is sitting there for phone calls fix this immediately and I would love this place

Juan Sanchez
1 year ago
1

Went for intake on feb 13th. Erika said I should hear back in a week about getting assigned a therapist. I haven't heard anything. I called on the 22nd of Feb, and the operator said Erika would get back to me. Still no word. I called again this week and was told the same thing. Don't bother with this place.

Angelina Vasquez
1 year ago
5

Would totally recommend this center. Victoria was an amazing therapist and she changed my whole outlook on life. I had amazing results. I went from being scared to drive and not driving for years, To now owning and driving a vehicle every day. Couldn't have done it without a therapist who's passionate and cares about her clients.

Danielle Osuna
1 year ago
5

Az center for change is my safe haven. I feel at home . I recommend it to anyone who has gone thru sexual abuse . Diane’s women’s group is my go to. I feel safe and hopeful for my future . Very professional and they genuily care about us as individuals. Don’t take my word for it , check it out ur self I promise u will find self love and healing or a starting point for ur pathway . I’m grateful to all staff and Diane

Barbara Long
1 year ago
5

It's been several years and things could have changed but my experience with Diane was more than worth what I paid. So I debated on rating a 4 or 5 but ultimately I decided a 5 because of my outcomes. Some of the issues that I had were sometimes I didn't always get an answer right away when I would try to set up individual appointments but it was a minor issue. With that said Diane was instrumental in me recovering from my past abuse. The survivors support group was the best thing I ever did in my healing process. Don't get me wrong it was very intense and extremely painful but I am so much better now. At one point in my treatment I was ready to give up on life and Diane insisted at that point that I do the DBT groups. At first I was resistant to doing the group and to this day I don't agree with everything about DBT. (I don't agree with radical acceptance ). However, I did learn A LOT of good coping skills that I continue to use in my life today. After doing the DBT group I was able to move forward in the survivors group and really put my past in the past where it belongs. I now actually work as a peer support specialist and will frequently suggest this group to other survivors. I do warn people to give Diane time to answer but tell them the group is well worth the wait

Response from the ownerInvalid relative date format:
Disclaimer: Due to HIPAA regulations, we are unable to confirm nor deny that the person who posted this message was or is a client of AZCFC. With that said, we thank you for your kind words. We strive to make a difference people's lives and it is heart warming to hear that you benefited from your experience with AZCFC, even 5 years later.
Neo N
1 year ago
1

Felt discriminated against

Chandra
2 years ago
1

I had my referral sends and I haven't heared from them not to mention its really far. I already have amazing ART 10 min from house just nerd to get off SMI experience in SMI is so traumatic and mecry care trasportation that my instead of working on my truamas I have more of it. I haven't seen much therapist through SMI southwest network ones I've seen they have 3 year experience and can't even list one coping skills the stress of ubering all the way to LA Fronta by airport was so stressful besides time and truamas I wasted I got nothing. I send this place message things are written beautiful I only care about action and they haven't responded or reach out and reviews are scary. I would like to judge myself but like I said I haven't heared left messages, email online too. Nothing but written beautiful well made websites uts very appealing mayb discevring

Nicole
2 years ago
1

Talk about gaslighting lol: “When people take to internet reviews to address their issues, they mislead the rest of the community.” I would believe everything everyone is saying on these reviews. I was a patient here many moons ago. I found the DBT group to be very helpful and informative; and I found the professionalism of the staff/concern for my well being to be subpar. You have to take the bad with the good, but I wouldn’t personally recommend going here.

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