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Highlands Behavioral Health

8565 S Poplar Way
Littleton, CO 80130
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Highlands Behavioral Health System CO 80130

About Highlands Behavioral Health

They have an emergency inpatient service for clients who are experiencing a mental health crisis. You will be given an intake assessment to see if you need inpatient care. If you’re admitted to this program, you will normally stay between 5 and 7 days.

They have a full-time medically trained staff. They can provide you with medically assisted treatment if you need it. Once your mental health condition has stabilized, you can enter their outpatient program.

Outpatient treatment will consist of both group and individual therapy. Your individual therapy will be custom-tailored to you.

Therapists often use dialectical behavioral therapy (DBT) to treat people with co-occurring disorders. This type of therapy teaches you to accept your circumstances and to change your reaction towards them. It also offers coping mechanisms for dealing with the kinds of situations that trigger your substance use.

They have several different kinds of group therapy sessions. They have gender-specific sessions. They also have sessions that concentrate on various mental illnesses.

They offer two kinds of outpatient programs. If your mental health needs are severe, you can enter their partial hospitalization program (PHP). This means you attend counseling full-time and go home at night. They also have an intensive outpatient program (IOP), in which you come in several times a week for a few hours a day for treatment.

Latest Reviews

Paul Romero
1 month ago on Google
4
Amazing treatment that i so desperately needed. Dr. Evan, daya helped me several days a row, she was there every time i was in a panic, fearful , disoriented state. Dunkin was there, matthew was there, he needs to relax a little, lol Taylor, Jenn, I can’t say enoughthings. The acute lower level was an eye opening experience for me too. It costs me thousands but the treatment and reinstatement of meds was worth millions! God was there with these people, it’s s violent environment at times, they do need s lock down room for clients that are violent and out of control. I’ll be writing letters up the chain of command to assist the process of security being available, Love you guys, I’m 99% better and the mental condition be manageable now. Ty again Paul Romero. Vegas kid
Atticus Pierce
2 months ago on Google
5
It was lovely there, the people and the workers, i actually gotten better just being there and they help alot
Response from the owner1 month ago
Thank you for sharing your kind words about our team and environment. We’re glad to know your time with us was helpful, and we truly appreciate you taking the time to leave this feedback.
Alex V
2 months ago on Google
4
Place has treated me well and everyone including the doctor were understanding and respectful. But I’m not gonna lie, I keep getting calls from their billing office. Called back once to talk to the person who kept calling me. Left a voicemail to let me know when it will be a great time to call back. Never called back. And when she did, standard same message as the first time when I wanted to try and pay. But after that, life got busy and I’m not gonna call back. Billing department is a bit of a mess in my opinion. I’ll wait till it gets to a collection agency and I’ll go from there.
Response from the owner1 month ago
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.highlandsbhs.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
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Rehab Score

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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Highlands Behavioral Health works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs offer a wide variety of services and levels of care to align with clients' unique and evolving needs. Outpatient care is best suited for clients who are stable and for those who wish to remain at home while receiving treatment. Clients typically receive addiction counseling and recovery-focused life skills training, including participating in evening, night, and weekend sessions to accommodate clients' schedules. Clients at an increased relapse risk may receive more frequent and intensive treatment.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Clients receiving care in an intensive outpatient program (IOP) engage in a minimum of nine hours of treatment per week on average. However, many intensive outpatient rehabs offer up to 20 therapeutic hours weekly. IOP services are ideal for those in early recovery or who are at an elevated risk of relapse. IOP may be chosen in lieu of inpatient rehab. Treatment modalities typically include psychotherapy, life skills training, medication assisted treatment (MAT), and holistic care.

Clients engaged in a rehab aftercare program have completed active addiction treatment and are receiving services designed to promote their sustained sobriety. Drug rehab aftercare typically encompasses a wide variety of medical, mental health, and social services meant to facilitate clients' reintegration into their home, workplace, and community. Clients typically collaborate with their case manager and/or recovery team to identify and access the services they need, often including peer coaching, career counseling, and care referrals.

For those that don't require round-the-clock care, a partial hospitalization program (PHP) is a short-term option that can be used as a step-down treatment or as an alternative to intensive hospitalization. PHP treatment requires up to 5 days a week of commitment where you'll receive 6 to 8 hours of support every day. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.

Detox can be dangerous if not properly supervised, making 24-hour clinical care in Colorado an essential tool in the recovery process. The constant monitoring by medical professionals helps individuals through critical stages of recovery. Medical professionals and addiction specialists are available 24/7 to provide medications that ease withdrawal symptoms and to treat any other issues that arise.

The process of medically assisted detox usually takes place in an inpatient setting while under the 24/7 care of a team of licensed medical professionals. It's considered the safest way to rid the body of all addictive substances and prepare you for a transition into either an inpatient program or various forms of outpatient rehab. The program length varies depending on your needs, but it typically takes about 5-7 days.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

The main principle of cognitive behavioral therapy (CBT) in Colorado is that substance use disorders are based on faulty thinking and behavior patterns. The goal of this treatment is to help the individual learn better ways of coping with challenges, which will lead to changes in thinking and behavior.

Dialectical behavior therapy is skills based and present oriented. You'll be asked to keep a diary of emotions and related behaviors and practice the skills you've been learning between sessions. The focus of skills development is on mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.

Group therapy in Colorado offers you a platform to share your stories about drug addiction and co occurring mental health conditions. You'll receive encouragement and empathy from peers who understand your journey, fostering a sense of community and belonging.

Men and women in Colorado have access to customized individual therapy sessions for drug and alcohol addiction treatment. These sessions explore your life experiences and patterns of substance abuse. Your therapist helps you recognize harmful behaviors and thoughts that empower you to make positive changes for lasting recovery.

Based on the couple's needs, couples therapy may take different forms. Your therapist will probably take an integrated approach, using techniques from several methods such as cognitive behavioral therapy and psychodynamic couple's therapy. The goal is to work through challenges and strengthen your relationship.

During family therapy sessions, family members in Colorado work with therapists to understand addiction as a disease that has affected the entire family. This approach fosters empathy and reduces blame on any one member. Promoting this collective effort helps to support the recovery process.

Participating in experiential therapy in Colorado brings awareness to the emotions and thoughts that affect your behavior. As you engage in an interactive or creative activity, your therapist will help you reflect on and analyze these patterns and develop healthy coping strategies to use in the future.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Vanessa Venezia, DR

Chief Medical Officer

Kelly Ulreich

Executive Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Highlands Behavioral Health.

Contact Information

Building icon

8565 S Poplar Way
Littleton, CO 80130

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Reviews of Highlands Behavioral Health

2.39/5 (419 reviews)
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Google Reviews

2.39 (419 reviews)
Tristan Holland
1 week ago
1

The staff was hit or miss but my experience was that the majority was uncaring of the patients success or failure. They were over burdened with too many patients to start but worse than that I feel like most of them DO NOT CARE!!! The release process was also a terrible nightmare where when they did release me (an hour later than the agreed time) they sent me and failed to send my medication. I will give some grace and say it is entirely possible that I miss spoke when stating my pharmacy. However it is cruel and wrong that when I called to find out where my meds were sent they failed to include a drug that I had grown dependent on to maintain my calm. I had to spend half a day getting strung along and it was an awful experience. People in healthcare should care about the patients they tend. The doctors should care about patients in ensuring continued help and rehabilitation. I hope the next person to need the care of psychiatrists DOES NOT END UP AT HIGHLAND BEHAVIORAL HEALTH Mental health is more important and they should care more

Response from the owner
We would like to learn more so we can review this further; please contact us through http://www.highlandsbhs.com/contact-us/.
J Me
2 weeks ago
3

I was here several years ago, and I’m not sure if things have changed ownership. I didn’t have a problem with most of the staff like some people here, but I do think people should know what they’re getting when they go. Unless things have changed, I saw one psychiatrist there alone for about ten minutes. He made notes and I never saw him again. I did not receive one minute of individual therapy attention, which was what I desperately needed. I left just as messed up as when I got there. We had only group therapy and it was stuff like “name a song that represents you” or “let’s watch a film” or crafts. This is a holding cell for people in immediate crisis, in my opinion. Once I was out of immediate crisis, it was useless, and I ended up filing a grievance to try to leave, because it’s expensive to pay for a hospital that isn’t helping you much. You’d do better finding a psychiatrist and therapist on your own unless you just need to be locked up for a little while. I’ve done much better with my own care team. Even with insurance, the hospital was 4x more expensive per day than it is per month for my regular care copays.

Response from the owner
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.highlandsbhs.com/contact-us/. Thank you for reaching out.
Christopher DeHerrera
2 weeks ago
1

If there was a negative 1 star, and here's why: in nearly 38 years of life, I have never felt compelled to write a review until now. While my overall five-day stay at Highlands Behavioral Health was not entirely negative, my experience following discharge has been deeply distressing. I enjoyed the food and had positive interactions with several staff members. Shoutout to Matthew, Lindsey, and Essence for being wonderful. However, those positive experiences do not negate what happened afterward. I sought treatment at Highlands because I was coming off several psychiatric medications and was at risk of running out of others. I needed a safe, supervised environment to stabilize my medications, particularly because I did not feel comfortable navigating the situation alone. One of those medications was Suboxone, and anyone familiar with it understands the physical and psychological distress that can accompany an interruption in treatment. Upon discharge, I provided the name, address, and phone number of my regular Walmart pharmacy, where my prescriptions were supposed to be sent. When I called the following day, I was informed that none of my prescriptions had been received. Since my Tuesday discharge, I have spent days calling back and forth between Walmart and Highlands trying to resolve this issue. I called repeatedly Wednesday through Friday, ultimately went to the emergency room on Friday, and was able to obtain only my Suboxone out of the eight other medications I needed. By Sunday, I was still dealing with the consequences of a problem I did not create. My biggest concern is not simply that a mistake occurred, but how little ownership I felt anyone took in correcting it. I repeatedly explained the situation and sought assistance, yet felt as though I was being passed from one person to another rather than helped toward a resolution. Ashley, I want you to understand that I feel you failed me. The staff at the front desk and those answering the phones on the Horizon unit also left me feeling failed and unsupported. I recognize that procedures exist and that mistakes happen, but patients should not have to spend days coordinating between a healthcare facility and a pharmacy to obtain medications associated with their discharge. I genuinely feel for the Walmart pharmacy staff, who have been caught in the middle of this situation. However, the responsibility for resolving the underlying problem should not have fallen on me while I was already trying to stabilize. I went to Highlands because I recognized that I needed help. I trusted the facility to support my treatment and provide a safe transition home. Instead, this experience has left me physically and emotionally exhausted, struggling with the stress of the past week, and even having nightmares about what I have been through. I am not a confrontational person. I try to approach people with kindness and understanding, and I know that no facility is perfect. But kindness should not mean accepting a lack of accountability, and a patient's discharge should not mark the end of a facility's responsibility for safe continuity of care. I hope Highlands takes this feedback seriously and evaluates its discharge procedures, medication coordination, and response to patient concerns. Patients deserve more than being redirected from one person to another when something goes wrong. They deserve communication, accountability, and a genuine effort to help. I can appreciate the staff members who treated me well while still holding the facility accountable for where my care fell short. Both can be true. To those who believe in prayer, I would genuinely appreciate yours. This past week has taken a significant toll on me, and I could use the support. **I went to Highlands seeking stability and support. I left expecting to continue healing, only to spend the following days fighting to obtain my medications and frankly my sanity. That is the failure I cannot overlook.**

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.highlandsbhs.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
marty riggs
4 weeks ago
5

The Highlands Ranch Behavioral Center PHP program is staffed by incredible people! Every single one of them was wonderfully kind, helpful, understanding and knowledgeable. Angels in disguise!

Response from the owner
So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
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