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Highlands Behavioral Health

8565 S Poplar Way Littleton, CO 80130
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Highlands Behavioral Health System CO 80130

About Highlands Behavioral Health

They have an emergency inpatient service for clients who are experiencing a mental health crisis. You will be given an intake assessment to see if you need inpatient care. If you’re admitted to this program, you will normally stay between 5 and 7 days.

They have a full-time medically trained staff. They can provide you with medically assisted treatment if you need it. Once your mental health condition has stabilized, you can enter their outpatient program.

Outpatient treatment will consist of both group and individual therapy. Your individual therapy will be custom-tailored to you.

Therapists often use dialectical behavioral therapy (DBT) to treat people with co-occurring disorders. This type of therapy teaches you to accept your circumstances and to change your reaction towards them. It also offers coping mechanisms for dealing with the kinds of situations that trigger your substance use.

They have several different kinds of group therapy sessions. They have gender-specific sessions. They also have sessions that concentrate on various mental illnesses.

They offer two kinds of outpatient programs. If your mental health needs are severe, you can enter their partial hospitalization program (PHP). This means you attend counseling full-time and go home at night. They also have an intensive outpatient program (IOP), in which you come in several times a week for a few hours a day for treatment.

Similar Rehab Centers

Latest Reviews

A H
3 weeks ago on Google
1
I called regarding someone close experiencing a mental health emergency and the receptionist was disgustingly rude. Management needs to relieve her of her position as there should be some amount of empathy and compassion.
Response from the owner3 weeks ago
We appreciate your feedback. We would like to get more details about this; please visit http://www.highlandsbhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Camilo Pineda
1 month ago on Google
1
Only reason I put 1 star is Dr Thompson. He makes sure the patients are perpetuated the trauma and stress due to the lack of professionalism and actual care. I would give it 4 stars because the nurses, techs, cleaning ladies and kitchen staff are amazing. Is so sad a doctor that is in charge of the care is the one causing all the harm and making the pace look bad
Response from the owner3 weeks ago
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.highlandsbhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Ann Claycomb
1 month ago on Google
2
Staff was pleasant when they communicated with us but that communication as wildly inadequate. Doctor in charge added a med to our son’s regime without even mentioning it to me in the one short VM he left me at 5 pm Friday before leaving for the weekend. We had been explicitly told before check-in that we would be consulted about med changes. Social worker told us he recommended that our son’s regime be discharged Saturday but then also left without making sure that happened. I called at least four times during my son’s stay and no one EVER called back. Really unpleasant and upsetting experience.
Response from the owner3 weeks ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting https://highlandsbhs.com/contact-us/. Thank you again.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Highlands Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs offer a wide variety of services and levels of care to align with clients' unique and evolving needs. Outpatient care is best suited for clients who are stable and for those who wish to remain at home while receiving treatment. Clients typically receive addiction counseling and recovery-focused life skills training, including participating in evening, night, and weekend sessions to accommodate clients' schedules. Clients at an increased relapse risk may receive more frequent and intensive treatment.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Clients receiving care in an intensive outpatient program (IOP) engage in a minimum of nine hours of treatment per week on average. However, many intensive outpatient rehabs offer up to 20 therapeutic hours weekly. IOP services are ideal for those in early recovery or who are at an elevated risk of relapse. IOP may be chosen in lieu of inpatient rehab. Treatment modalities typically include psychotherapy, life skills training, medication assisted treatment (MAT), and holistic care.

aftercare iconAftercare Support

Clients engaged in a rehab aftercare program have completed active addiction treatment and are receiving services designed to promote their sustained sobriety. Drug rehab aftercare typically encompasses a wide variety of medical, mental health, and social services meant to facilitate clients' reintegration into their home, workplace, and community. Clients typically collaborate with their case manager and/or recovery team to identify and access the services they need, often including peer coaching, career counseling, and care referrals.

partial-hospitalization iconPartial Hospitalization Program

For those that don't require round-the-clock care, a partial hospitalization program (PHP) is a short-term option that can be used as a step-down treatment or as an alternative to intensive hospitalization. PHP treatment requires up to 5 days a week of commitment where you'll receive 6 to 8 hours of support every day. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.

24-hour icon24-Hour Clinical Care

Detox can be dangerous if not properly supervised, making 24-hour clinical care in Colorado an essential tool in the recovery process. The constant monitoring by medical professionals helps individuals through critical stages of recovery. Medical professionals and addiction specialists are available 24/7 to provide medications that ease withdrawal symptoms and to treat any other issues that arise.

medically-assisted-detox iconMedically Assisted Detox

The process of medically assisted detox usually takes place in an inpatient setting while under the 24/7 care of a team of licensed medical professionals. It's considered the safest way to rid the body of all addictive substances and prepare you for a transition into either an inpatient program or various forms of outpatient rehab. The program length varies depending on your needs, but it typically takes about 5-7 days.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

The main principle of cognitive behavioral therapy (CBT) in Colorado is that substance use disorders are based on faulty thinking and behavior patterns. The goal of this treatment is to help the individual learn better ways of coping with challenges, which will lead to changes in thinking and behavior.

Dialectical behavior therapy is skills based and present oriented. You'll be asked to keep a diary of emotions and related behaviors and practice the skills you've been learning between sessions. The focus of skills development is on mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.

Group therapy in Colorado offers you a platform to share your stories about drug addiction and co occurring mental health conditions. You'll receive encouragement and empathy from peers who understand your journey, fostering a sense of community and belonging.

Men and women in Colorado have access to customized individual therapy sessions for drug and alcohol addiction treatment. These sessions explore your life experiences and patterns of substance abuse. Your therapist helps you recognize harmful behaviors and thoughts that empower you to make positive changes for lasting recovery.

Based on the couple's needs, couples therapy may take different forms. Your therapist will probably take an integrated approach, using techniques from several methods such as cognitive behavioral therapy and psychodynamic couple's therapy. The goal is to work through challenges and strengthen your relationship.

During family therapy sessions, family members in Colorado work with therapists to understand addiction as a disease that has affected the entire family. This approach fosters empathy and reduces blame on any one member. Promoting this collective effort helps to support the recovery process.

Participating in experiential therapy in Colorado brings awareness to the emotions and thoughts that affect your behavior. As you engage in an interactive or creative activity, your therapist will help you reflect on and analyze these patterns and develop healthy coping strategies to use in the future.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Vanessa Venezia, DR

Chief Medical Officer

Kelly Ulreich

Executive Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

8565 S Poplar Way
Littleton, CO 80130

Fact checked and written by:
Eliza Gale
Edited by:
Peter Lee, PhD

Rehab in Cities Near Littleton

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Reviews of Highlands Behavioral Health

2.2/5 (372 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.2 (372 reviews)
A H
3 weeks ago
1

I called regarding someone close experiencing a mental health emergency and the receptionist was disgustingly rude. Management needs to relieve her of her position as there should be some amount of empathy and compassion.

Response from the owner
We appreciate your feedback. We would like to get more details about this; please visit http://www.highlandsbhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Camilo Pineda
1 month ago
1

Only reason I put 1 star is Dr Thompson. He makes sure the patients are perpetuated the trauma and stress due to the lack of professionalism and actual care. I would give it 4 stars because the nurses, techs, cleaning ladies and kitchen staff are amazing. Is so sad a doctor that is in charge of the care is the one causing all the harm and making the pace look bad

Response from the owner
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.highlandsbhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Ann Claycomb
1 month ago
2

Staff was pleasant when they communicated with us but that communication as wildly inadequate. Doctor in charge added a med to our son’s regime without even mentioning it to me in the one short VM he left me at 5 pm Friday before leaving for the weekend. We had been explicitly told before check-in that we would be consulted about med changes. Social worker told us he recommended that our son’s regime be discharged Saturday but then also left without making sure that happened. I called at least four times during my son’s stay and no one EVER called back. Really unpleasant and upsetting experience.

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting https://highlandsbhs.com/contact-us/. Thank you again.
Robyn Phelps
1 month ago
1

If I could give zero stars, I would. This facility is a joke. It's not at all therapeutic. As a professional who advocates for client/patient healthcare rights, I found myself in a dark place and of unrational mind, I ended up spending 72 hours here. The majority of my stay here consisted of advocating for myself and other patients. The mandatory "room lock-outs" without being provided access to group rooms with chairs, a television for soothing music, access to coloring and puzzle materials, was a huge disappointment and completely therapeutically unfounded. Instead, we were forced to stand, walk or sit on the hard floors outside our rooms, had to ask to use the restroom and were virtually ignored by staff. During the night hours, the staff would talk and laugh loudly, which echoed through the hallways. They would slam the washer and dryer doors while doing laundry (again, waking most of us). Nothing is done electronically, so patients are subjected to the same triggering questions by all professionals. The 15 minute checks at night were disrupting, as again, nothing is electronic so the shuffling of papers by the staff would often wake us. The group "therapy" sessions were uninformative and led by inexperienced, untrained personnel.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.highlandsbhs.com/contact-us/. We hope to hear from you soon.
Brian Snapp
1 month ago
1

This place should be shut down. Lying to patients does not help anything. People are there to try and get help but instead patients are taken advantage of.

Response from the owner
We appreciate your feedback. We would like to get more details about this; please visit http://www.highlandsbhs.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Cameron Hendricks
1 month ago
1

Why are we having young girls dealing with their issues in the same room as grown men with severe mental issues??????? Just a matter of time before yall get investigated… if it’s not already happening. I’d also recommend getting a stronger network security because I see everything… count your days

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.highlandsbhs.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
The Masked writer
1 month ago
1

I was admitted here a few weeks ago. Some staff were good, but all the staff did nothing about anything. There was around 10-13 other girls with me in our unit, the drama was diabolical. There was a group of a few girls and another group of girls who were having drama with each other. With one of these groups, being the only group I could be around, aside of some other people, they were the ones trying to cut the drama, reporting it to staff. Nothing done. While with the other group i was terrified to be in the same room as them. They would talk crap about everyone, and switch up so quickly. Staff was notified by me, and two others, YET NOTHING WAS DONE!!!! When i was first admitted, they left me alone in a room for hours, crying, it was so easy for me to do something to myself, or to escape, yet i was left alone, it wasn’t until i started having troubles breathing and started crying loudly that i was finally taken to the unit. It was so easy to sneak things to the unit from outside, and there was so much ways to escape, or injure ourselves. Extremely unsafe, and I wasn’t even read my rights as a patient. Which i was supposed to. Genuinely the worst experience I’ve had. My mom had to get police involved in order to get me out, also extremely unhygienic, I didn’t receive my clothes that my dad got me until I got released, which was like 3 days after my dad dropped them off. I had to be in the same clothes for 5 days, there was also a fight between two girls of the opposite groups I was talking about, and my anxiety had risen to the top, which has never happened. It was just so unsafe for everyone, there was also this one girl I was in with, who was supposed to leave a day after I got in, but she needed transportation, it took them around 5 days for her to get transportation, and I left before her. Which isn’t so…I guess, fair? The gym most definitely has a mold problem, which is unsanitary. Some kitchen staff would not have separated food, and instead got annoyed at patients at some points about it. It felt like a mix of jail and school at the same time. The night of the fight, I stayed up so long, and stayed around an hour in the hall with the girl who was promised transportation, waiting for the situation to get handled. They were switching rooms around, and the reason why the girl wouldn’t go to her room was because the same people who said they were going to jump her were right in the hall where her room is. This hospital is generally concerning, and my mother shouldn’t have had to get police involved to get me out.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.highlandsbhs.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Athena Mccleary
1 month ago
1

I was admitted to this place twice when I was 15 and both times were the worst experiences of my life. The first time I was there, they misdiagnosed me and overly medicated me to the point where I was so out of it that I just wasn’t me anymore. The second time I was there, the staff were so cruel that all I wanted was to go home. I understand that some things are out of their control, but I felt like each staff member had a different set of rules and so everything was always changing depending on the person you talked to. This place is also supposed to be a no touch facility, but there were always fights happening, and people getting touched inappropriately at one point or another another. I know when the hospital puts you on a 72 hour hold you can’t choose where you go, but if your child or family member needs help and you are willing to admit them to a psychiatric ward, admit absolutely anywhere else.

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.highlandsbhs.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Zinx Mijares
1 month ago
4

5/5 Recreational Therapist 3/5 Behavioral Health Technician's ?/5 Phsyciatrists (honestly don't remember them) 2/5 Nurses I went here 2 years ago. It was HORRIBLE at the time. People just automatically assumed you were faking things and it was hard to come into the hospital with tourettes. Even the nurses would say I was faking them. I really really enjoyed the recreational therapists though. All three of them were so amazing!! I carry their lessons all the way to this day! And Nick had a little tool he gave me to help me with Self harm. I am now clean and still use it sometimes to this day. I still use the music therapy lessons and the art therapy too. I remember how helpful they were. I hated being held down and helpless at the time. Now, I'm greatful they did it. I'm greatful that when I was struggling they were right there with me. Yeah I would kick and scream at the time but now I wish I could hug them and tell them how amazing they were. Also most of those techs deserve a shout out. They were MUCH better than the nurses. They were the most understanding and helpful people out there. 2 years ago I was running away looking for anyway to end life. Now I am a teacher for twelve two year olds, in my own home that I pay for, and I found myself a reason. Thank you, for saving me Highlands. I really wish there was a way for me to talk to the staff just to tell them they saved my life and thank them.

Response from the owner
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HighlandsBehavioralHealth. Thank you again for sharing your thoughtful comments with us.
A D
2 months ago
1

Response from the owner
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.highlandsbhs.com/contact-us/. Thank you again.
Granger
2 months ago
1

Rude nurses who name call and curse at patients, they won't accommodate physical disabilitys or any medical conditions not related to mental health. I was in agonizing pain the entire time I was in there and now that I am out I am in even more pain because of the horrible conditions I was forced be in constantly. The heat was unbearable and there are no places to sit except for the hardwood floor, all day you are forced to stand or sit on those hardwood floors under fluorescent lights. If I wanted to use the restroom I had to step in to other people's urine with my bare feet because there was only a single bathroom to 40 people during the daytime. They openly admitted to not having enough sheets and blankets for everyone. They also don't offer clothes and sizes for all people or have any therapists in this building. There is no access to water unless a nurse unlocks the door for you and I requested to see a dietitian on intake and everyday that I was in there and I was told they would talk to me but they never did. I also was promised meal replacement shake because they had nothing for me to eat but never was given them, I starved and lost 40 lb in 2 days being in this facility. If you love someone, do not send them here.

Response from the owner
Thank you for taking the time to review us. Please visit http://www.highlandsbhs.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Carol Neubauer
2 months ago
1

Doctor and therapist don't listen and my condition didn't get treated. Don't put yourself through it.

Response from the owner
We appreciate that you took the time to review us. For us to be more helpful, we would like to learn additional details about what led to this review. Please visit https://highlandsbhs.com/contact-us/ and provide us with your contact information so we can reach out to you and work toward a resolution. We hope to hear from you soon.
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