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Riverside County – Telecare Mental Health Treatment Center

47915 Oasis Street
Indio, CA 92201
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Sketch of a welcoming residential drug rehab center with a home-like exterior and front porch.

About Riverside County – Telecare Mental Health Treatment Center

Riverside County Mental Health Urgent Care (MHUC) and Crisis Stabilization Unit (CSU) is a short term crisis intervention center for youths and adult residents in Indio, California.

The program serves individuals experiencing acute mental health crises including those with co-occurring substance use disorders. Clients may be admitted voluntarily or they might be placed on an involuntary psychiatric hold under California Welfare and Institutions Code (WIC) 5150. All patients undergo comprehensive medical screening by CSU staff to determine if they’re medically stable for admission. Clients requiring more intensive crisis support following screening may be admitted into the adjacent Psychiatric Health Facility (PHF) for inpatient care.

Individualized and Recovery Focused Crisis Support

Riverside County MHUC / CSU offers a safe, conducive and nonjudgmental setting where patients can get immediate and personalized support during a crisis.

The program serves as a non-restrictive alternative to inpatient hospitalization and aims to help clients avoid the need for higher levels of care. It is recovery focused, clinically effective and grounded in harm reduction techniques. Emphasis is placed on providing immediate crisis relief, restoring proper functioning and stabilizing symptoms. This is made possible through a coordinated effort of multidisciplinary professionals including psychiatric providers, nurses and social workers.

These experts will work with you every step of the way from the moment you arrive through the assessment and development of personalized treatment plans to crisis resolution. The program also involves psychiatric assessment, medication evaluation and management and tailored discharge.

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Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Emily Morosoff
1 month ago on Google
5
Mariam Mahmood was extremely prompt and helpful in making my medical records available upon request. Very soon after I submitted the medical release paperwork, she called to let me know that the records were available. I really appreciated her quick response, clear communication, and efficiency throughout the process. Her prompt assistance made obtaining my records a smooth and easy experience.
Jorge Anaya
6 months ago on Google
5
I'm struggling with some personal issues and had a family member take me yesterday. Thalia, Daniel, Maddie, Susan, Michael, Ramon and many other staff members did what they could to accommodate everyone coming in, treating them respectfully despite some hostility from others and their own personal situations. Thankful to have something like this available when you don't have much in life.
Fanci Plummer
2 years ago on Google
5
This place is sickening! Full of secrets and staph members accused of the very worst with minor children all covered up by this facility and the CPS. If your child is here you better be ton high alert . Even with evidence nobody is held accountable.
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Accepted Insurance

Please contact to verify your specific insurance provider.

Riverside County – Telecare Mental Health Treatment Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Riverside County – Telecare Mental Health Treatment Center.

Contact Information

Building icon

47915 Oasis Street
Indio, CA 92201

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Reviews of Riverside County – Telecare Mental Health Treatment Center

2.76/5 (34 reviews)
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Google Reviews

2.76 (34 reviews)
Jonathan Fields
5 days ago
1

Went there for 3 days told them I was not mentally ill More than 8 times during my horrible stay the mentally ill would yell late in the night cursing and even fight not even 3 feet from the very room me and other minors slept.the door is left open where we sleep guarded constantly by 1 or 2 staff the food was horrible hot pockets peanut butter and jelly sandwiches and cheezits. The water tastes like salt privacy was terrible I went to the bathroom and a female worker knocked on the bathroom door and said I'm coming in to check on you. I had to quickly stand and pull my pants up she opened the door within 2 to 3 seconds I sat back down pants up and she looked down at me and said your pants are up it doesn't look like your using the bathroom. I am a 17 year old boy and honestly I've never felt so creeped out and disgusted that behavior in my mind was unexpected and unacceptable I the. Asked were you planning on seeing me naked on the toilet at your display? She then said no but..... Then closeed the door and continued laughing and talking with fellow staff. The food and water was so horrible the temperature in the building was so low I felt sick I decided not to eat or drink their terrible products after the 2nd day of not eating or drinking a staff member came to me and basically said your not eating and that worry's us so if you wanna get out you should eat. I simply asked if I chose not to eat are you going to keep me here longer for no reason and starve me to death? That silenced her pretty quick she proceeded to return behind the desk later I was offered pills I didn't know what they were until I later asked the staff member brought 2 pills and a cup of water expecting me to just take random unknown drugs from her I refused and she left slightly annoyed. Also I am 6'2 they have no bedding that can comfortably fit my size for the first 2 days I had to painfully sleep on the hard cold floor with no pillow and a paper thin blanket the staff saw me there sleeping on the floor and didn't even bother to ask why I was sleeping on the floor or even offer something to help on the 3rd day I tried sleeping on the bed again due to extreme back hip and rib pain from the days on the floor. The bed was like the floor uncontrollable but I had to manage. The staff was absolutely embarrassing they would laugh literally LAUGH and talk about how patients would yell cry even smear feeces on the walls and even mock them in front of us children they do not allow un minors to watch any movie with cussing sex violence but the tv just 5 feet away from our small room is blasting the cussing the sex and the violence that we can hear very well. And the staff will cuss openly with no regard to the young children in the room that they are guarding during my exit I was asking to rate my experience I of course rated it bad. The staff then came back with another paper saying "I didn't fill it out" I left another negative review and then left few hours later. As I was leaving the staff said are you excited to Go home. Aw you don't look excited to go home. As if she was expecting me to wag my tail and drool with happiness from finally leaving that agonizing painful dispicible hell hole of what is called "help for the mentally ill".

carolina Valenzuela
2 weeks ago
1

Me llevaron de emergencias a este lugar por un ataque de pánico.un lugar bastante inhumano solo se burlan de los pacientes tienen un teléfono descompuesto en la pared para que no puedas comunicarte con tu familia solo la voz se ellos tiene validez.

Emily Morosoff
1 month ago
5

Mariam Mahmood was extremely prompt and helpful in making my medical records available upon request. Very soon after I submitted the medical release paperwork, she called to let me know that the records were available. I really appreciated her quick response, clear communication, and efficiency throughout the process. Her prompt assistance made obtaining my records a smooth and easy experience.

Leroy Palmer
1 month ago
2

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