I actually felt really happy here i miss this place a lot and the people there
About Aurora Behavioral Health System – Tempe
Aurora Behavioral Health System – Tempe offers both inpatient and outpatient programs for substance use and chemical dependency treatment in Tempe, Arizona. They provide free assessments that are accessible around the clock seven days a week along with a voluntary intake procedure. They have accreditation from the Joint Commission and are licensed by the Office of Behavioral Health of the Arizona Department of Health Services. Together with Medicare and AHCCCS plans they take all major private insurances.
They provide targeted specialized care for adolescents in addition to treating adults. Helping patients overcome substance abuse issues is a skill their team has been practicing for decades. Additionally, they have experience treating a range of mental health conditions in patients with dual diagnoses as well as substance addiction and chemical dependency issues.
For patients who require round the clock monitoring and prompt stabilization, their inpatient services are suitable. Their medication management, inpatient chemical detoxification and treatment programs are beneficial for individuals with chemical dependency. They provide both intensive outpatient programs and partial hospitalization services as outpatient services.
Their outpatient programs enable individuals to get the treatment they require for substance abuse problems while adhering to their work and home schedules. Outpatient treatment programs also give patients who recently finished inpatient substance abuse programs the necessary follow up care.
Group talk therapy sessions are a part of treatment plans. Patients receive treatment from behavioral health specialists who help them understand the underlying problems and behavioral patterns that lead to substance abuse. After that patients get knowledge on how to break those habits and refrain from abusing drugs. A supportive home environment is encouraged for each patient following treatment, thanks to the inclusion of education and counseling components for family members.
This is a tobacco free establishment. Smoking is prohibited inside the building at all times including during the admission and exit processes.
Facility Overview
238 Number of Available Beds
Latest Reviews
I have been calling to have my medical records sent to an inpatient rehab and they do not answer. I was not informed about clothes that were dropped off for me, my family told me after I was discharged they did not give me my clothes back after reaching out and showing up to pick them up. I left my shampoo and hair conditioner for other female patients to use after I was discharged . When I showed up for my clothes they gave me my shampoo and conditioner back instead we have a shift swap, come back tomorrow even though I called and was assured I could go and pick up my clothes .
Response from the owner2 months ago
Hi Jamie, I am truly sorry to hear about your experience. It s frustrating when communication falls short, especially regarding your belongings and medical records. We appreciate your feedback and are committed to addressing these issues. If you would like to speak with our Director of Quality and Risk she can be contacted at 480-345-5408.
The Absolute Worst of the Worst place to put your family member. An absolute nightmare, disaster place & they never call you & let you know that they just released your addicted son on the side of the road with no phone & no money & they never call you & let you know!!!
Response from the owner2 months ago
Hi Beth, We are truly sorry to hear about your experience. Your concerns are important to us, and we take them very seriously. We strive to provide support and care to every family. Thank you for sharing your feedback.
I reached out to inquire about your services, hoping to find support during a challenging time. Unfortunately, my experience left me feeling pressured to commit to a visit. While the initial interaction was friendly, the tone changed when I mentioned that I was seeking residential care for my brother instead of the services offered here. After declining the visit, I was abruptly hung up on and did not receive a follow-up call.Reaching out for help requires vulnerability, and it is disheartening not to receive the compassion and empathy one hopes for in such moments. I understand that working in behavioral health is demanding, and interacting with individuals in distress can be challenging. However, these roles call for patience, understanding, and kindness qualities essential for fostering trust and providing effective support.I hope this feedback encourages a reflection on how your team interacts with those in need. Wishing you the best in your future endeavors and hoping for improved experiences for others seeking your assistance.
Response from the owner2 months ago
Khalid, I m truly sorry to hear about your experience. Your feedback highlights important areas for improvement, and we appreciate you sharing your thoughts. We strive to provide compassionate support, and your insights will help us enhance our interactions. Thank you for bringing this to our attention. 
Rehab Score
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8.2 / 10
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Location
Accepted Insurance
Banner University Health Plans
Health Choice
Beech Street
CareMore Health
Compcare
PacificCARE
Trinity Health Network
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intervention Services If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
24-Hour Clinical Care The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff & Accreditations
Staff
Chelsea Vickers, MA
Chief Executive Officer
Nathan Jensen
Chief Operating Officer
Rebekah Francis, JD, MBA
Chief Financial Officer
Vicki Thomsen, SPHR
Senior Director Human Resources
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Arizona
Contact Information
(480) 345-5400 
6350 South Maple Avenue
Tempe AZ, 85283
Get Help Now - 602-613-5536
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Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW
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