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Aurora Behavioral Health System – Tempe

6350 South Maple Avenue
Tempe, AZ 85283
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Aurora Behavioral Health Tempe AZ 85283

About Aurora Behavioral Health System – Tempe

They provide targeted specialized care for adolescents in addition to treating adults. Helping patients overcome substance abuse issues is a skill their team has been practicing for decades. Additionally, they have experience treating a range of mental health conditions in patients with dual diagnoses as well as substance addiction and chemical dependency issues.

For patients who require round the clock monitoring and prompt stabilization, their inpatient services are suitable. Their medication management, inpatient chemical detoxification and treatment programs are beneficial for individuals with chemical dependency. They provide both intensive outpatient programs and partial hospitalization services as outpatient services.

Their outpatient programs enable individuals to get the treatment they require for substance abuse problems while adhering to their work and home schedules. Outpatient treatment programs also give patients who recently finished inpatient substance abuse programs the necessary follow up care.

Group talk therapy sessions are a part of treatment plans. Patients receive treatment from behavioral health specialists who help them understand the underlying problems and behavioral patterns that lead to substance abuse. After that patients get knowledge on how to break those habits and refrain from abusing drugs. A supportive home environment is encouraged for each patient following treatment, thanks to the inclusion of education and counseling components for family members.

This is a tobacco free establishment. Smoking is prohibited inside the building at all times including during the admission and exit processes.

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Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Facility Overview

Bed icon 238
Number of Available Beds

Latest Reviews

Scott Powell
2 weeks ago on Google
1
They won't hesitate to charge you upfront at admission up to your out-of-pocket maximum, but then not answer their phones, return voicemails, or just pass you around on emails when you request a refund for the overpayment when insurance covers 100% of treatment. They've held my money for nearly 3 months now. If you are being admitted, refuse to pay them ANYTHING upfront because their billing practices are dishonest. Not only that, I got a separate bill from them for doctor services that they want me to pay. I'm refusing to pay those until I get the money back we are owed for the overage on room and board.
Response from the owner1 week ago
We sincerely apologize for your experience, Scott.

Your feedback on our billing practices is important to us, and we take it seriously. We are researching the matter and it is being addressed. Additionally, if you would like to speak with our Director of Quality she can be contacted at 480-345-5408.
Lorne Arthur
4 weeks ago on Google
5
Aurora showed me respect and love while I was there,treated like a client and food was always delicious with soda and coffee at every meal and snacks through the whole day..💪💪💪💪
Response from the owner1 week ago
Thank you Lorne,

It is very important to us that our patient's feel respected and cared for, we are so glad that was your experience with us. It's great to know you enjoyed the meals and snacks—we believe they play an important role in the overall experience. We appreciate you taking the time to leave a review. Wishing you all the best going forward!
Tracie Crater
1 month ago on Google
5
Thanks for the informative training.
Response from the owner1 week ago
So glad you liked the training Tracie! We appreciate the review.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Aurora Behavioral Health System – Tempe works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Chelsea Vickers, MA

Chief Executive Officer

Nathan Jensen

Chief Operating Officer

Rebekah Francis, JD, MBA

Chief Financial Officer

Vicki Thomsen, SPHR

Senior Director Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Building icon

6350 South Maple Avenue
Tempe AZ, 85283

Explore Other Centers Near Tempe

Reviews of Aurora Behavioral Health System – Tempe

3.61/5 (433 reviews)
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Reviews

5

I actually felt really happy here i miss this place a lot and the people there

Reviewed on 10/21/2019
1

Aurora Behavioral Health Tempe is not a place to receive treatment, in group sessions the same thing is repeated over and over again. You can only use the phone for 15 minutes, the television is available only 45 minutes per day, so the best fun in the place is to see the wa ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.614849187935 (431 reviews)
Delbar Delbar
1 week ago
5

Response from the owner
Thank you for the nice review Delbar Delbar!
Max Davis
1 week ago
5

This place was absolutely amazing. Exactly a year ago I was admitted and the staff were nothing but extremely kind, Mr.Herb was an absolutely amazing health tech who made me and my friends smile and laugh all the time, I was called by my preferred name by everyone, the food was absolutely amazing as someone who has problems with many foods, my only problem was this one nurse that was one nurse, when I went to take my meds in the morning I saw that she was a nurse that didn’t usually work in my unit, and she was trying to tell me that none of my problems were real and that I’m just dramatic, later that day i had an “outbreak” I’ll call it and she was very unkind afterwards, looking at me with distain when giving me bandages and when I asked to use my hair brush when I got out of the shower she said I couldn’t have it because my doctor said that I could harm myself with it and that she didn’t trust me, I talked to my doctor the next day about it and he said that did not happen, but other than that every nurse and health tech was super kind, funny, and were really just trying to make our stay better and I appreciate all of them, especially miss Hannah and miss Rachel (I think that’s her name), all these negative comments really confused me, this is a lovely place, and there were rarely many fights and one of the only violent people I remember was actually really sweet, Sedona unit made this horrible time in my life much less stressful and I’m glad to say I’ve really recovered because of this hospital, though getting in contact with the place to see about admitting me was really hard and the lady lied about what we could have in the hospital, many things she said we couldn’t have, if we asked our doctor we were 100% fine to have this stuff, I really recommend this place ♥️

Response from the owner
Thank you for your heartfelt review, Max.

We are so happy to hear about the positive experience you had and that over all the staff supported you and your needs. Your feedback about communication is important to us and gives opportunity to continue to improve. We wish you all the best on your recovery journey!
Scott Powell
2 weeks ago
1

They won't hesitate to charge you upfront at admission up to your out-of-pocket maximum, but then not answer their phones, return voicemails, or just pass you around on emails when you request a refund for the overpayment when insurance covers 100% of treatment. They've held my money for nearly 3 months now. If you are being admitted, refuse to pay them ANYTHING upfront because their billing practices are dishonest. Not only that, I got a separate bill from them for doctor services that they want me to pay. I'm refusing to pay those until I get the money back we are owed for the overage on room and board.

Response from the owner
We sincerely apologize for your experience, Scott.

Your feedback on our billing practices is important to us, and we take it seriously. We are researching the matter and it is being addressed. Additionally, if you would like to speak with our Director of Quality she can be contacted at 480-345-5408.
Lorne Arthur
4 weeks ago
5

Aurora showed me respect and love while I was there,treated like a client and food was always delicious with soda and coffee at every meal and snacks through the whole day..💪💪💪💪

Response from the owner
Thank you Lorne,

It is very important to us that our patient's feel respected and cared for, we are so glad that was your experience with us. It's great to know you enjoyed the meals and snacks—we believe they play an important role in the overall experience. We appreciate you taking the time to leave a review. Wishing you all the best going forward!
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