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Aurora Behavioral Health System – Tempe

6350 South Maple Avenue Tempe, AZ 85283
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Aurora Behavioral Health Tempe AZ 85283

About Aurora Behavioral Health System – Tempe

They provide targeted specialized care for adolescents in addition to treating adults. Helping patients overcome substance abuse issues is a skill their team has been practicing for decades. Additionally, they have experience treating a range of mental health conditions in patients with dual diagnoses as well as substance addiction and chemical dependency issues.

For patients who require round the clock monitoring and prompt stabilization, their inpatient services are suitable. Their medication management, inpatient chemical detoxification and treatment programs are beneficial for individuals with chemical dependency. They provide both intensive outpatient programs and partial hospitalization services as outpatient services.

Their outpatient programs enable individuals to get the treatment they require for substance abuse problems while adhering to their work and home schedules. Outpatient treatment programs also give patients who recently finished inpatient substance abuse programs the necessary follow up care.

Group talk therapy sessions are a part of treatment plans. Patients receive treatment from behavioral health specialists who help them understand the underlying problems and behavioral patterns that lead to substance abuse. After that patients get knowledge on how to break those habits and refrain from abusing drugs. A supportive home environment is encouraged for each patient following treatment, thanks to the inclusion of education and counseling components for family members.

This is a tobacco free establishment. Smoking is prohibited inside the building at all times including during the admission and exit processes.

Facility Overview

Bed icon 238
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Flor rivera
1 week ago on Google
5
All this bad reviews are so confusing because this place saved my child life. The staff was amazing it is not true that they force to medicate you. The dr was very detail and not once did I feel forced for anything for my child. I would 100% recommend this place. Thank you to all the staff in this place ♥️ I am forever grateful 🙏 you are all not appreciated enough on this reviews.
Response from the owner1 day ago
Thank you, Flor,

We really appreciate the review and, more importantly, are very hear that our team made such a meaningful impact on your child's life. Staff will love to hear this and to know they are appreciated by you! We wish you and your family all the best but are here for support if needed.
Joanna Kopf
2 weeks ago on Google
2
The Tempe facility is freezing. It was so cold that I never took a shower in the week I was there and I normally shower daily. I was not the only patient that didn't shower while there and the majority of the patients were complaining about how freezing it was. Staff said they couldn't fix it even though there were numerous complaints. I won't go back to this facility because it is literally freezing. The staff and program were okay, but it's hard to concentrate when you are freezing. Please fix this problem.
Response from the owner1 day ago
Thank you for the review Jonathan. We are sorry to hear your experience and difficulty with programing due to the temperature. We appreciate you bringing this to our attention so we can address the issue. We wish you all the best.
M
3 weeks ago on Google
1
Run!! If you refuse any medication or treatment they will discharge your child promptly. My child was even self injurious and they allowed him to harm himself and bash his head. Chemical restraint after restraint and then just said we're done, get him. I plead with you, take your child anywhere else, Mind 24/7, phoenix childrens, anywhere. DO NOT believe the standard reply to all these posts saying they would love to connect to discuss. Its lies. All these people are telling the truth. I wanted to believe these could not be true but I saw for myself and will forever live with regret as a parent for putting my child there. My child now has ptsd from what was experienced there. It is heartbreaking and sad. I wish you all prayers and luck.
Response from the owner1 day ago
We are truly sorry to hear about your family’s difficult experience. The safety and well-being of the adolescents our care is our highest priority, and we take your concerns very seriously. We would deeply appreciate the opportunity to speak with you directly to better understand and address what happened. Please reach out to us at 480.345.5408 so we can connect with you. Thank you.
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7.4 / 10

Accepted Insurance

Aurora Behavioral Health System – Tempe works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

heart-hands iconIntervention Services

If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.

24-hour icon24-Hour Clinical Care

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Chelsea Vickers, MA

Chief Executive Officer

Nathan Jensen

Chief Operating Officer

Rebekah Francis, JD, MBA

Chief Financial Officer

Vicki Thomsen, SPHR

Senior Director Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Building icon

6350 South Maple Avenue
Tempe AZ, 85283

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Tempe

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Reviews of Aurora Behavioral Health System – Tempe

3.6/5 (427 reviews)
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Reviews

5

I actually felt really happy here i miss this place a lot and the people there

Reviewed on 10/21/2019
1

Aurora Behavioral Health Tempe is not a place to receive treatment, in group sessions the same thing is repeated over and over again. You can only use the phone for 15 minutes, the television is available only 45 minutes per day, so the best fun in the place is to see the wa ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (425 reviews)
Flor rivera
1 week ago
5

All this bad reviews are so confusing because this place saved my child life. The staff was amazing it is not true that they force to medicate you. The dr was very detail and not once did I feel forced for anything for my child. I would 100% recommend this place. Thank you to all the staff in this place ♥️ I am forever grateful 🙏 you are all not appreciated enough on this reviews.

Response from the owner
Thank you, Flor,

We really appreciate the review and, more importantly, are very hear that our team made such a meaningful impact on your child's life. Staff will love to hear this and to know they are appreciated by you! We wish you and your family all the best but are here for support if needed.
Joanna Kopf
2 weeks ago
2

The Tempe facility is freezing. It was so cold that I never took a shower in the week I was there and I normally shower daily. I was not the only patient that didn't shower while there and the majority of the patients were complaining about how freezing it was. Staff said they couldn't fix it even though there were numerous complaints. I won't go back to this facility because it is literally freezing. The staff and program were okay, but it's hard to concentrate when you are freezing. Please fix this problem.

Response from the owner
Thank you for the review Jonathan. We are sorry to hear your experience and difficulty with programing due to the temperature. We appreciate you bringing this to our attention so we can address the issue. We wish you all the best.
M
3 weeks ago
1

Run!! If you refuse any medication or treatment they will discharge your child promptly. My child was even self injurious and they allowed him to harm himself and bash his head. Chemical restraint after restraint and then just said we're done, get him. I plead with you, take your child anywhere else, Mind 24/7, phoenix childrens, anywhere. DO NOT believe the standard reply to all these posts saying they would love to connect to discuss. Its lies. All these people are telling the truth. I wanted to believe these could not be true but I saw for myself and will forever live with regret as a parent for putting my child there. My child now has ptsd from what was experienced there. It is heartbreaking and sad. I wish you all prayers and luck.

Response from the owner
We are truly sorry to hear about your family’s difficult experience. The safety and well-being of the adolescents our care is our highest priority, and we take your concerns very seriously. We would deeply appreciate the opportunity to speak with you directly to better understand and address what happened. Please reach out to us at 480.345.5408 so we can connect with you. Thank you.
Danielle S
1 month ago
1

To the person reviewing these; quit your job and work somewhere else, where they aren’t allowing untrained and nasty staff to interact with sick people. How do you sleep at night working there? The abuse and stuff you must see. You should report all of it. There are anonymous helplines for people who work in awful places and you my friend work for an awful and abusive place. The only truly unreasonably mentally ill folks here are the staff. If you are not homeless and you have other options go anywhere else. They don’t even have electrolytes for patients and in an emergency your loved one can die as the staff is confused by patients advocating for themselves. I called 911 from the Gila floor to go get an IV and then the hospital released me because I was better once I got medical attention🏆 Im reporting Auroa to the news, medical board and AZ department of health services. I’ll also be submitting this story to any where accepting writing pieces. Thanks for the inspiration to escape, it showed me how much I value myself and my freedom. You guys know how to steer people away and for that I grateful I did t get stuck there with bad people. One BHT guy was ok. But only one. That’s enough to make even a “sane” person feel on edge let alone someone experiencing health issues of any kind. you or your loved one being exposed to that isn’t healthy. If you are someone who doesn’t want antipsychotics or other medications then do not come here. Find other options. Call community resources, go anywhere else if you can. I won’t be speaking to their internal quality assurance folks either because you can’t use their broken attitudes to make a positive change. Also see this employees super telling bumper stickers who gets off on being the jailer of people who need help. Also the insurance and billing lady tried to get me to sign some paper with insurance considered bill amounts that she told me was an “inaccurate estimate” because my primary insurance was listen as secondary. Get an itemized bill.

Response from the owner
Thank you for your feedback Danielle,

We genuinely appreciate your input and are deeply sorry to hear about your experience. Your concerns are important to us, and we take them seriously. We are continually striving to provide supportive quality care and will be reviewing your feedback to determine opportunities for improvement.  I know you said you will not be speaking with our internal quality assurance team, but if you decide you would like to they can be contacted at 480-345-5408.
Jori Udall
1 month ago
5

Response from the owner
Thank you for the review Jori!
Melissa Hilton
1 month ago
5

Immensely helpful information for case managers/human service professionals wanting to empower clients while preventing burnout.

Response from the owner
Thank you for the review Melissa!

Agreed, we thought the information was very helpful as well. Hope you can join us at some of our future CEUs.
Brewersgirl 13
1 month ago
5

This webinar on Creating Emotional Safety was fantastic. Informational and I could listen to Twan Green all day!

Response from the owner
So glad you liked it. I agree, I could listen to him all day as well! Thank you for the review. Hope to have you at some of our future CEUs.
Maricruz Bustamante
1 month ago
5

Great service

Response from the owner
Thank you so much Maricruz! We hope to have you join us at some of our future CEUs.
Bev Abbott
1 month ago
5

Response from the owner
We really appreciate the review Bev!
Gabriella Montgomery
1 month ago
5

Response from the owner
Thank you so much for the review Gabriella.

We hope you can join us again in the future.
T Almond
1 month ago
5

This was an excellent presentation. It was interactive, and he provided great immediate feedback.

Response from the owner
Thank you for the review! I agree, I loved how interactive Twan made it. We hope to see you at some of our future CEUs.
Colleen Sulzer
1 month ago
5

Great presentation with great and confirming information. Thank you

Response from the owner
We are glad you liked it Colleen. Thank you for the review!
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