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Aurora Charter Oak Behavioral Health Care

1161 East Covina Boulevard Covina, CA 91724
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Aurora Charter Oak Behavioral Health Care

About Aurora Charter Oak Behavioral Health Care

Their adult inpatient mental health treatment program helps those who are 18 and over with severe mental health issues. They work with people battling depression and anxiety, bipolar disorder, schizophrenia or psychosis, and people battling substance use disorder that show psychiatric symptoms. They also have a dual diagnosis inpatient rehab program here.

Aurora Charter Oak has adult outpatient services that are intense and can include a partial hospitalization program. They use evidence based practices to make sure you’re on the right path to healthy living and recovery.

Another way they can help is with their child and adolescent behavioral and chemical dependency programs. These are inpatient programs for nine to 17 year olds struggling with mental health issues. Patients can get help with anxiety and panic attacks, depression, bipolar disorder, PTSD, psychosis and schizophrenia and suicidal thoughts. They also address misuse of drugs or alcohol.

They also have an adolescent outpatient mental health program that’s for 13 to 17 year olds. It consists of a partial hospitalization program, an intensive outpatient program and a chemical dependency intensive outpatient program.

For those diagnosed with substance use disorder, they have adult detox and chemical dependency treatment. They also have the Charter Oak Recovery Center which is a residential recovery program that’s located adjacent to the main building.

Previous clients have noted that the staff is caring and are good quality people. Others have reported that the food is good and the beds are comfortable.

Facility Overview

Bed icon 134
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Anita
2 weeks ago on Google
1
The place is run down and dirty not safe . They at first gave me a sheet as a pillow until I said something and then another put sheets in a pillowcase for a pillow. Wow !!!! So unprofessional.
EDUARDO MELENDEZ
2 weeks ago on Google
2
Communication is the biggest issue. As well as services that are not available
Nico Phyznyak
3 weeks ago on Google
5
I went here a few months ago and I’d like to say it’s helped me so much with my mental health and I’m so grateful for all the staff there that helped me💗💗 it was so peaceful there and most of the kids were really nice
Response from the owner1 week ago
Thank you, Nico, for sharing your positive experience with us. We are dedicated to supporting our patients' mental health and are glad to hear that our team made a difference for you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Aurora Charter Oak Behavioral Health Care works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. The OP at Aurora is offered during weekdays.

inpatient iconInpatient

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

partial-hospitalization iconPartial Hospitalization Program

The Partial Hospitalization Program at Aurora is a comprehensive, short-term outpatient program that is dedicated to provide treatment to adults who are struggling with mental health or/and substance abuse, it is usually a step down from inpatient rehabilitation. Patients attend 4 groups per day up to five days a week. The program is designed through an individualized treatment plan.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). While in the IOP, individuals attend three therapy groups each day, up to five days a week. The program include local transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In California, substance abuse treatment programs can help individuals with any type of substance use disorders and co-occurring conditions. These rehab programs typically encompass various levels of care, including medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. You can expect clinicians to utilize evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and mindfulness to help you achieve and sustain your recovery. The rehab's clinical team can provide a comprehensive assessment to determine the appropriate level of care and medical support you may need.

Inpatient treatment for drug and alcohol addiction with a focus on mental health is a good fit for people who need closer monitoring and care. Treatment may occur in a hospital setting, a clinic, or a luxury rehab center. Mental health counselors and staff are available 24/7. Therapies typically include group and individual counseling, relapse prevention education, and emotional coping skills training.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting
  • pool iconSwimming Pool

Staff & Accreditations

Staff

Dr. Adib Bitar, M.D.

Psychiatrist & Facility Medical Director, Clinical Director – Charter Oak Recovery Center

Dr. Said I. Jacob

Psychiatrist & Associate Facility Medical Director

Charity Johnson

Case Manager

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 930000031

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 444

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

1161 East Covina Boulevard
Covina, CA 91724

Fact checked and written by:
Scott Blair
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Covina

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Reviews of Aurora Charter Oak Behavioral Health Care

2.6/5 (301 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.6 (301 reviews)
Anita
2 weeks ago
1

The place is run down and dirty not safe . They at first gave me a sheet as a pillow until I said something and then another put sheets in a pillowcase for a pillow. Wow !!!! So unprofessional.

EDUARDO MELENDEZ
2 weeks ago
2

Communication is the biggest issue. As well as services that are not available

Nico Phyznyak
3 weeks ago
5

I went here a few months ago and I’d like to say it’s helped me so much with my mental health and I’m so grateful for all the staff there that helped me💗💗 it was so peaceful there and most of the kids were really nice

Response from the owner
Thank you, Nico, for sharing your positive experience with us. We are dedicated to supporting our patients' mental health and are glad to hear that our team made a difference for you.
Ray Lau
3 weeks ago
5

sober/clean as of 9/9/24. Current resident of the 444 Puente house and proud to be a Charter Oak Rehab Alumni! Charter Oak Behavioral Health Care has truly given me my life back. When I first walked through their doors, I was broken from years of battling addiction and alcoholism. I didn’t know if real recovery was possible for me—but the incredible staff here proved that it is. Every single person I met, from the counselors to the medical team to the support staff, treated me with compassion, respect, and genuine care. They didn’t just see me as an “addict”—they saw me as a person worth saving. Their dedication and encouragement gave me the strength to face my struggles head-on. The rehab program itself is structured, effective, and life-changing. I learned not only how to live free from alcohol and substances, but also how to rebuild my life with purpose, clarity, and hope. The tools and strategies I gained here are things I will carry with me forever. I can honestly say that Charter Oak Behavioral Health Care saved my life. Today, I feel stronger, healthier, and more hopeful than I ever thought possible. If you are struggling with addiction or alcoholism, this is the place that can help you find your way back, just like it did for me.

Response from the owner
Thank you, Ray, for sharing your powerful journey with us. We're honored to have played a role in your recovery and are inspired by your commitment to a brighter future.
Matthew Rodarte
4 weeks ago
5

Charter Oak has dramatically changed my life! They have helped me begin the journey of knowing who I truly am as an individual. The whole Charter Oak staff will always have a special place in my heart!! Reach out if you’re struggling; they are changing lives every single day!

Response from the owner
Thank you, Matthew, for sharing your positive experience. We are delighted to hear how our team at Aurora Charter Oak Behavioral Health Care in Covina has positively impacted your life. Your journey is important to us.
Trinity Darling
4 weeks ago
1

Was continually asked if I had done meth (which I have never done) multiple times throughout the week when I stayed there for psychosis. Don't know if thats protocol but me saying no the first time should've been enough.

Devin Pham
4 weeks ago
5

This place was good man I was here 80 days and the staff is really helpful and loving and caring and everyone is here for you. It’s a good environment and you will feel safe. If you need help with alcohol/drug addiction I recommend going here. I grew up using drugs and this place helped me get the longest time I’ve had clean

Response from the owner
Thank you, Devin, for sharing your experience. We're glad to hear our caring staff and supportive environment have made a positive impact on your journey. Your recommendation means a lot to us.
Allan Estrada
1 month ago
5

RTC truly saved my life, and I am forever grateful. Their program is incredibly well-structured and thoughtfully organized, which made a huge difference in my recovery. The staff are not only highly knowledgeable and professional, but also genuinely compassionate. From the moment I walked through the doors, I felt welcomed and supported. Thank you, RTC, from the bottom of my heart — not just from me, but from my entire family. Your impact will never be forgotten.

Response from the owner
Thank you for your heartfelt feedback, Allan. We're truly grateful to have been part of your journey and to know our program made such a positive impact. Your words inspire us to continue our work at Aurora Charter Oak Behavioral Health Care in Covina.
Cesar Alvarez
1 month ago
5

The Charter Oak Residential Treatment Center is by far the best thing to have ever happened to me. The competence of the staff, their knowledge of SA, and their commitment is exceptional. I would recommend anyone who is in needs of help due to SA this center first and foremost. Their Director cares about his patients and will fight for you if you are willing to fight for yourself. If you or anyone you know needs help, they will find magic here.

Response from the owner
Thank you, Cesar, for sharing your positive experience with Aurora Charter Oak Behavioral Health Care. We're dedicated to supporting our patients and are grateful for your kind words about our team.
kurumi
1 month ago
2

did not give me anti depressants, violent against other kids like me, only provided word puzzles and paper. the food was good though ngl (coming from someone who was here)

Joel Hochhalter
1 month ago
2

I was here a few months ago, hospitals are never really a fun place, but a few things stand out, I was shoved into a wall by another patient and got a bruise, (He did it on purpose because he thought I was talking shit about him) thankfully the staff helped me out and took care of it.My doctor was waiting to talk to me when I was on the phone, I told him and some other people with him to hang on a second. When I got off the phone they were gone and someone told me "they left, I told you they don't wait" guy didn't tell me shit, didn't like the way he was talking to me. A lot of people getting into fist fights there, couldn't wait to leave, felt like I was paying someone to lock me up. The showers were freezing

Alexis
2 months ago
5

This was my first time doing inpatient rehab and it was truly impactful. The knowledge of the staff and care they put into each individual embraced the importance or proactive recovery through working the program. The cafeteria staff were also very kind and friendly. I can’t thank them enough for my journey here as a woman in recovery. ❤️‍🩹

Response from the owner
Thank you, Alexis, for sharing your positive experience. We take pride in our dedicated staff and their commitment to each individual's recovery journey. Your appreciation means a lot to us at Aurora Charter Oak Behavioral Health Care in Covina.
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