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Aurora Charter Oak Behavioral Health Care

1161 East Covina Boulevard
Covina, CA 91724
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Aurora Charter Oak Behavioral Health Care

About Aurora Charter Oak Behavioral Health Care

Their adult inpatient mental health treatment program helps those who are 18 and over with severe mental health issues. They work with people battling depression and anxiety, bipolar disorder, schizophrenia or psychosis, and people battling substance use disorder that show psychiatric symptoms. They also have a dual diagnosis inpatient rehab program here.

Aurora Charter Oak has adult outpatient services that are intense and can include a partial hospitalization program. They use evidence based practices to make sure you’re on the right path to healthy living and recovery.

Another way they can help is with their child and adolescent behavioral and chemical dependency programs. These are inpatient programs for nine to 17 year olds struggling with mental health issues. Patients can get help with anxiety and panic attacks, depression, bipolar disorder, PTSD, psychosis and schizophrenia and suicidal thoughts. They also address misuse of drugs or alcohol.

They also have an adolescent outpatient mental health program that’s for 13 to 17 year olds. It consists of a partial hospitalization program, an intensive outpatient program and a chemical dependency intensive outpatient program.

For those diagnosed with substance use disorder, they have adult detox and chemical dependency treatment. They also have the Charter Oak Recovery Center which is a residential recovery program that’s located adjacent to the main building.

Previous clients have noted that the staff is caring and are good quality people. Others have reported that the food is good and the beds are comfortable.

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Facility Overview

Bed icon 134
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Chris Aquino
1 month ago on Google
5
Aurora Charter Oak has been my lifeline to say they’re good at what they do would be a huge disservice. They are the best at what they do . The Therapists have made a huge difference in my life, Paula has been a God send. She has helped me find myself and what is causing my addiction. The other therapists are kind and compassionate as well . The office staff is always accessible and they are very supportive Lee Anne is one of the best facilitators I have ever known Mauti & Gigi take care of our medical needs to sum this up I’d say that everyone at Aurora Charter Oak mean what they say and say what they mean. I would highly recommend Aurora Charter Oak to everyone and I don’t say that very often. I’ve been wanting to update my latest review this Is something I seldom do. I’ve been wanting to say for awhile, it occurs to me that there’s so many people that need help but just can’t make the decision to go and get help. Those are the people I hope to reach out to today when I first started here I came kicking and screaming I refused to admit I even had a problem, and that was was my biggest problem. So instead of having my wife of 26 years leave me I told myself let’s do this because who knows maybe it’ll help. I am so glad I did. When you are ready please,please go give it some time like I did the therapists are awesome I’ve been lucky enough to get to know a few of these dedicated individuals who are lifesavers,take my group therapist Paula she is an absolute Godsend I didn’t realize I had the problems I have I was just feeling so down so hurt and I didn’t know or care why I was close to checking out if it wasn’t for Paula I’d be in the ground I know this is not your usual situation but Paula is both professional and personable she treats people with so much respect but doesn’t candy coat the issues that put most people here that begin with. Paula IS the real deal. All the people at Aurora are the best in their fields I rant and rave about Paula because she flat out saved my life and I will always have the utmost respect for her.
Response from the owner1 week ago
Thank you, Chris, for your heartfelt recommendation. Everyone at Aurora Charter Oak Behavioral Health Care in Covina appreciates your kind words about our medical team's compassion and support.
Danny Gayton
1 month ago on Google
5
Everyone is very pleasant. I am learning so much about myself and my disease the LYDIA and MARDI are very pleasant and welcoming so grateful for all we are here. The instructors are amazing The therapist the special speakers in group amongst others. I’m very grateful to be here. Praise God. Jen it is very patient and kind instructs with a passion to help others. I’m so grateful to be in her class thank y’all, Danny.
Response from the owner1 week ago
Danny, thank you for your warm review. At Aurora Charter Oak Behavioral Health Care in Covina, our medical team appreciates your kind words about Lydia, Mardi, Jen and our instructors.
Caden Ramsey
1 month ago on Google
5
I was admitted here in October of 2025 when I was 17, and as a transgender person the staff was incredibly accommodating and even changed the name on my file to match my preferred name. The staff was incredible, they were so sweet and understanding, and genuinely wanted to help me get better. I made so many friends in their adolescent program, and I must truly commend Aurora Charter Oak for helping me through the most difficult time in my life. It really helped me learn how to advocate for myself, as well as un-learn some incredibly self-destructive behaviors. I will always look at this place with so much gratitude.
Response from the owner1 week ago
Caden, your kind feedback means a great deal to our team. Aurora Charter Oak Behavioral Health Care in Covina is here to support anyone seeking help.
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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Aurora Charter Oak Behavioral Health Care works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. The OP at Aurora is offered during weekdays.

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

The Partial Hospitalization Program at Aurora is a comprehensive, short-term outpatient program that is dedicated to provide treatment to adults who are struggling with mental health or/and substance abuse, it is usually a step down from inpatient rehabilitation. Patients attend 4 groups per day up to five days a week. The program is designed through an individualized treatment plan.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). While in the IOP, individuals attend three therapy groups each day, up to five days a week. The program include local transportation and meals.

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In California, substance abuse treatment programs can help individuals with any type of substance use disorders and co-occurring conditions. These rehab programs typically encompass various levels of care, including medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. You can expect clinicians to utilize evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and mindfulness to help you achieve and sustain your recovery. The rehab's clinical team can provide a comprehensive assessment to determine the appropriate level of care and medical support you may need.

Inpatient treatment for drug and alcohol addiction with a focus on mental health is a good fit for people who need closer monitoring and care. Treatment may occur in a hospital setting, a clinic, or a luxury rehab center. Mental health counselors and staff are available 24/7. Therapies typically include group and individual counseling, relapse prevention education, and emotional coping skills training.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting
  • pool iconSwimming Pool

Staff & Accreditations

Staff

Dr. Adib Bitar, M.D.

Psychiatrist & Facility Medical Director, Clinical Director – Charter Oak Recovery Center

Dr. Said I. Jacob

Psychiatrist & Associate Facility Medical Director

Charity Johnson

Case Manager

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 930000031

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 444

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Aurora Charter Oak Behavioral Health Care.

Contact Information

Building icon

1161 East Covina Boulevard
Covina, CA 91724

Explore Other Centers Near Covina

Reviews of Aurora Charter Oak Behavioral Health Care

3.02/5 (333 reviews)
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Google Reviews

3.02 (333 reviews)
Jarrod Havo
1 week ago
5

There are some very good looking girls working here

Response from the owner
Jarrod, thank you for the kind words. Our Covina team is committed to a warm, professional environment for everyone. Thanks again for your feedback.
Christop Gooden
3 weeks ago
1

The nurses were great.. the doctor never saw me they had my charts mixed with another patient even in my online court appointment after asking many times when can i leave they had my chart mixed wirh someome else and was forced ro take medicine that I should not of been taking I begged them to look at my medical records and see I need anxiety medicine not medicine that was for people hearing voices. The actual doctor came in after the court hearing and I had to talk to him after they explained they screwed up my charts and he still tried sayn dont ask for any extra medicine for 2 days and I never once asked for more because they didnt give me anything that I was actual prescribed and nothing to help my anxiety the nurse said I never had and he decided I could go the next night. They had me on a 30 day hold without me ever seeing a doctor and it wad actually the guy in the room next to mine that they had me under. If it wasnt for a nurse in the meeting idunno if they even would of let me out after the next 30 days. All because the doctor had a diff person fill in for him for like 2 weeks so now idunno if id even be able to go back to anywhere like that if I need help again. I still have night mares that they are keeping me without cause. This needs to be looked into deeply

Christopher Mills
1 month ago
5

Response from the owner
Christopher, thank you for the five-star rating. Our Covina team at Aurora Charter Oak Behavioral Health Care truly values your support.
Jayleen Mendoza
1 month ago
1

Mum had to pick me up early for HOW BAD it was I was in the children’s unit staff use “emergency medicine” on me for talking back to staff. One staff member told me on my 2nd day durning breakfast “you don’t know me like everyone else dose. So don’t test me.” I also didn’t see no Doctor my stay there I was supposed to Stay 2 weeks but got picked up on day 5. Mum has as to fight for me to be able to leave. Worst experience ever other patients would bully and harass me tho Staff would NOT care nor do anything. Hospital sucks and dose not care about children.

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