Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Oasis Behavioral Health Hospital

2190 North Grace Boulevard Chandler, AZ 85225
Claim Profile
The facilities at Oasis Behavioral Health Hospital in Chandler, AZ 5

About Oasis Behavioral Health Hospital

Let’s start with the inpatient treatment. After an evaluation, you may be given medication assisted treatment to help with detox. This means your withdrawal pains can lessen and you won’t be as susceptible to relapse. From there, you’ll be placed on a specific track for recovery. Oasis has different programs set aside for first responders, women, veterans, and victims of trafficking. There’s a mix of cognitive behavioral therapy and recreational downtime. That way, you’ll have a tailored program to suit your recovery needs.

There’s also an outpatient program that ranges from partial hospitalization to a more flexible intensive outpatient service. Here, you’ll be in therapy on a group or individual basis. The outpatient center has a more clinical atmosphere than the inpatient center.

The adolescent program has a school track so that the client stays caught up with their grades. They build confidence and socialization skills. Medical detox is also available for teens, if needed.

Facility Overview

Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Daniel Loustaunau
1 week ago on Google
5
I checked in to Oasis and they excepted me I was homeless no place to go and I was sobber other facilities won't take u in they put me in as a detox . The doctors there the staff there are amazing I really appreciate them because they found me a place to stay for 3 months I don't have to pay a thing the Doctors checked in on me every morning the Staff are professional they went beyond what I ever expected the doctor there said they would leave me like a stick in the mud and they came through for me . They even provided with meds after my release that I picked up at CVS . I don't no why they have such bad reviews but from me they cared about me and my health and my future . I appreciate you Oasis thank you.
Response from the owner1 week ago
Thank you! We value all feedback as we continue to hold ourselves to the highest standards in the delivery of clinically excellent care and services.
Lupe Dalluge
1 week ago on Google
1
I am only giving this place a star because it won't let me give less. My daughter came in for suicidal ideation. She transferred straight from the ER. While here she was stripped of all her things including her jewelry and to this day, I have been getting the runaround about her items. When I came to visit I inquired and they assured me these items were in a safe place, I imagined a safe of some sort. I said I would wait for them to find her jewelry and they went "looking" for them but later said they were unable to retrieve them. No explanation as to why. I was just informed, she would get these upon her discharge. I trusted that would happen. I brought my daughter some toiletries and slippers that I first confirmed were okay to bring her but when I spoke to her 2 days later, she informed me that her feet hurt because she didn't have shoes. I asked her to give the phone to an adult and that was the only way to reach anyone. When I asked the nurse why she didn't get her things, they said, oh yeah, they are right here, we can give them to her now. Seriously, the lack of accountability and lack of communication is attrocious at this place! My daughter is no angel but she was attacked by an older girl while there. She said she couldn't sleep from all the screaming and that she believed she would be attacked if she slept. This place should Seriously be inspected. I am definitely filing a complaint with the BBB. What do I need to do to get my daughter's things back, sue the hospital? Had I known, I would NEVER have agreed to send my daughter to a place where instead of getting help, she was further traumatized. I think she left the place in worse condition. There was no therapy, no psychiatric help, supposedly there was group treatment, but my daughter said she was not a part of anything remotely like that. I am beginning to wonder if she was given her regular meds. She wasn't given Tylenol when I asked because someone slammed a door on her finger. No one informed me about this until I talked to my daughter. After a couple of days of her complaining about pain they finally did an x-ray. So what I gathered is this is basically a holding facility for children that don't conform to the norms of society. You can do better, care more, and realize you are there to treat patients not to punish them.
naomi rose
2 weeks ago on Google
1
Do not I repeat do not send your child to this location for mental health. They do not protect the children. My daughter while seeking help was assaulted by another impatient person when I attempted to address her concerns before she was assaulted, they told me they would relocate her to another safer area. This was not done and my daughter was hit I have filed police reports and an attorney general report against this place
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.5 / 10

Accepted Insurance

Oasis Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Many clients who enroll in an outpatient rehab program are exiting intensive inpatient care and no longer require such high-level clinical supervision. Outpatient programs typically follow a step-down structure, with treatment frequency and intensity decreasing as clients progress in their recovery journey. Partial hospitalization (PHP) and intensive outpatient (IOP) levels of care are the most time-intensive and are designed primarily for clients who have just left inpatient treatment or who are at an elevated risk of relapse.

inpatient iconInpatient

Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

12-step icon12-Step

Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.

sober-living iconSober Living Homes

If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.

heart-hands iconIntervention Services

If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

telehealth iconTelehealth

Telehealth in Arizona lets you speak with your health care provider online via smartphone or computer. You can call, video chat, or send messages from wherever is convenient for you, rather than seeing your provider in person.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcohol use disorder (AUD), also referred to as alcoholism and alcohol addiction, is a chronic condition that involves craving alcohol and an inability to control drinking. A person with AUD must drink greater and greater amounts of alcohol to achieve the same effects and experiences withdrawal symptoms if they stop drinking alcohol. Several evidence-based methods are available to treat AUD through alcohol rehab in Arizona. This treatment can occur on an outpatient or inpatient basis.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Arizona's substance abuse treatment centers can provide tailored treatment for individuals with substance use disorders and mental health conditions. Treatment programs may include medically assisted detox, 12-Step recovery, intensive outpatient programs, and aftercare support. Addiction experts employ evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and talk therapy to uncover and reframe unhelpful patterns. By graduation, you'll have developed new coping strategies, learned new stress management techniques, and have the capability of sustaining your recovery.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Shaun Fenton

CEO

Randy Rios

Chief Nursing Officer

Brittainy Warne-Murphy, LCSW

COO

Jessica Mannino, MAPC LPC

Chief Clinical Officer

Stephen Mecham

Medical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1522

Contact Information

Building icon

2190 North Grace Boulevard
Chandler, AZ 85225

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Chandler

Left arrow icon Back to AZ

Reviews of Oasis Behavioral Health Hospital

2.1/5 (322 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
74
4
17
3
6
2
10
1
217

Reviews

1

AVOID this place, they lack order, professionalism, and kindness. The facilities weren't clean most of the time, which was very uncomfortable. On top of that, the staff was rude and didn't care at all about the patients, because of that a couple of fights went down leaving p ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (321 reviews)
Daniel Loustaunau
1 week ago
5

I checked in to Oasis and they excepted me I was homeless no place to go and I was sobber other facilities won't take u in they put me in as a detox . The doctors there the staff there are amazing I really appreciate them because they found me a place to stay for 3 months I don't have to pay a thing the Doctors checked in on me every morning the Staff are professional they went beyond what I ever expected the doctor there said they would leave me like a stick in the mud and they came through for me . They even provided with meds after my release that I picked up at CVS . I don't no why they have such bad reviews but from me they cared about me and my health and my future . I appreciate you Oasis thank you.

Response from the owner
Thank you! We value all feedback as we continue to hold ourselves to the highest standards in the delivery of clinically excellent care and services.
Lupe Dalluge
1 week ago
1

I am only giving this place a star because it won't let me give less. My daughter came in for suicidal ideation. She transferred straight from the ER. While here she was stripped of all her things including her jewelry and to this day, I have been getting the runaround about her items. When I came to visit I inquired and they assured me these items were in a safe place, I imagined a safe of some sort. I said I would wait for them to find her jewelry and they went "looking" for them but later said they were unable to retrieve them. No explanation as to why. I was just informed, she would get these upon her discharge. I trusted that would happen. I brought my daughter some toiletries and slippers that I first confirmed were okay to bring her but when I spoke to her 2 days later, she informed me that her feet hurt because she didn't have shoes. I asked her to give the phone to an adult and that was the only way to reach anyone. When I asked the nurse why she didn't get her things, they said, oh yeah, they are right here, we can give them to her now. Seriously, the lack of accountability and lack of communication is attrocious at this place! My daughter is no angel but she was attacked by an older girl while there. She said she couldn't sleep from all the screaming and that she believed she would be attacked if she slept. This place should Seriously be inspected. I am definitely filing a complaint with the BBB. What do I need to do to get my daughter's things back, sue the hospital? Had I known, I would NEVER have agreed to send my daughter to a place where instead of getting help, she was further traumatized. I think she left the place in worse condition. There was no therapy, no psychiatric help, supposedly there was group treatment, but my daughter said she was not a part of anything remotely like that. I am beginning to wonder if she was given her regular meds. She wasn't given Tylenol when I asked because someone slammed a door on her finger. No one informed me about this until I talked to my daughter. After a couple of days of her complaining about pain they finally did an x-ray. So what I gathered is this is basically a holding facility for children that don't conform to the norms of society. You can do better, care more, and realize you are there to treat patients not to punish them.

naomi rose
2 weeks ago
1

Do not I repeat do not send your child to this location for mental health. They do not protect the children. My daughter while seeking help was assaulted by another impatient person when I attempted to address her concerns before she was assaulted, they told me they would relocate her to another safer area. This was not done and my daughter was hit I have filed police reports and an attorney general report against this place

Debi Booth
3 weeks ago
1

Our family is getting nothing but a runaround on the status of our family member. Completely frustrated 😠 Toally lacking, communication on their part.

jenny squires
4 weeks ago
1

Unsanitary. Inadequate staff. No communication between staff. Limited communication between doctors and patients. Too many patients. Insufficient nutrition. Not allowed to talk about feelings or why you are there. No mental and emotional support- purely physical safety. Not allowed to cry or they keep you there longer. Bugs in rooms and bathrooms. Only a few of the staff actually cared. The rest are there just to get paid. Not a great experience. Do not recommend if you are needing mental and emotional support on top of physical support.

Sarah H
1 month ago
1

This facility claimed to be all new staff, administration etc. Well, if this is true,thats absolutely horrifying. The communication is non existent. They do not connect with the family, get permission for medication changes,or even updates with your child. The staff is unprofessional, brings in outside food for the kids(what if someone has a severe allergy,or food sensitivity?!), phone calls are taken away due to bad behavior on the floors,no education,no stimulation, and nothing but fights. They also submit wrong information to insurance companies to benefit their views on patients. Arizona is very limited for psychiatric help,my best advice is to drive,and get help in another state. If that's not possible,steer clear of this unprofessional, understaffed facility. My child said they lost theirself in here. Really? Do better.

Aaron Neisen
1 month ago
2

Staff is very hit or miss. Some are perfect people to be working there and some should definitely be working anywhere other then a behavioral health facility. Just being in that particular envoirment makes you start to feel and question everything about yourself mentally, spiritually and personally. The food was HORRIBLE as well. Already had no appetite and the food did no justice. As my senses heightened it only made it worse. The dining hall constantly smelt of rotten feet, sour food, aromas from people not showering as well as trash bags all mixed together. Trying to eat with no appetitie to begin with but knowing i need to get something in my stomach. I would just throw it up as soon as I'd get upstairs. If there's no other available options it works I suppose, but would NEVER recommend to anyone. However I would recommend that people explore all other available options before resorting to this as last and only option.

Rose L
1 month ago
1

Also sent to my insurance provider Regarding Oasis Behavioral Health and Nurse Fox: An Urgent Complaint The primary purpose of a mental health facility, whether for a minor or an adult, is to foster healing and provide a safe environment. A patient should never feel worse, or more inclined to self-harm, after encountering a healthcare professional within such an institution. Nurse Fox, your conduct, as described, demonstrates a profound disregard for the well-being of vulnerable children and renders you unfit to hold a professional license. My daughter's five-day stay at Oasis was, in her own words, the worst experience of her life. She is acutely aware of her struggles and understands that no one is perfect. Yet, she bravely sought help because she recognized her own unhappiness. I took her to the Emergency Room because our current location lacks mental health facilities for minors. After her assessment, she expressed a desire to go to Banner Behavioral Health, having read positive reviews. However, Banner did not allow for a digital signature, while Oasis, which also had an available bed, did. Reluctantly, I agreed to send her to Oasis. The communication from Oasis was appalling. Not once did I receive a call or update from a doctor. No one informed me upon her arrival. Despite calling the youth Agave ward five times a day, my calls consistently went unanswered. However, I did receive daily calls for medication approvals: three times for birth control approval on separate days (which each time they admitted there were no notes left regarding my approval), once for ibuprofen, and once for an anti-itch cream due to an allergic reaction to their deodorant. Each time, I requested to speak with my daughter, and these were the *only* instances I was able to communicate with her. Her social worker informed me that they were planning to release her on a Friday. I initially agreed, as my daughter had previously told me that group therapy was going well and she felt she had made "a little progress, but not much." I then asked if her release could be moved to Thursday since my mother would be in the Valley and could pick her up, to which the social worker agreed. Later that same day, when they called for yet another medication approval, my daughter was uncharacteristically irate and rude towards me. She emotionally stated she was not ready to leave, that she was still experiencing severe negative thoughts, and that she had explicitly verbalized her concerns to the staff, who had she said they might end up keeping her. The following Wednesday, I made ten desperate calls. I was repeatedly transferred between different wards and banner locations and spoke to numerous nurses who purportedly took messages, and was then transferred back to the Agave ward, where the phone just rang endlessly. I was then transferred to other parts of Banner, but no one ever called me back. At 9:10 PM, I called again, and it went straight to voicemail. I left a message explaining that no one had contacted me to confirm or deny my daughter's discharge for the next day and pleaded for an update. The next morning, I called again; the first time, it rang and then disconnected. The second time, someone told me the nurses were busy and to try again later. I called back at 9:06 AM, explained the situation, and asked if my daughter was being discharged. The person on the other end nonchalantly stated, "Oh, we started the discharge six minutes ago." I responded, "Well, good thing my mom is right around the corner; I'll send her over." My daughter was hysterical when my mother picked her up. She recounted that the day before, Nurse Fox had yelled at them, belittled them, talked down to them, refused them access to the restroom or water, and placed them on "lockdown" without any explanation or communication to their parents. This is not how individuals, especially children suffering from mental health issues, should be treated if the expectation is for them to improve. Such treatment exacerbates trauma and undermines the very purpose of a therapeutic environment.

Kilana
1 month ago
5

sillygoofball148
2 months ago
1

I wish I could give this place zero stars. Still having nightmares about being holed up in here again. Just read the hospitalinspections dot org page on the OASIS BEHAVIORAL HEALTH HOSPITAL, extensive reports on the abuse and neglect that happened here, this place should be declared a failure and have its doors shut forever. Went there around age 14 for suicidal ideation and I left black, yellow, and blue, (from bruises after being assaulted by the other patients/staff). Upon arriving to the Cholla unit I was interrogated and jumped into a gang. On one occasion the entire ward was strip searched for a missing marker, they didn't even find it, absolutely incompetent. Kids my age were making shivs and trying to kill each other. The staff woke me up by poking a needle into my arm for blood work on the first night, not to mention that they screwed that up as well, it took them so long to find my veins and they ended up opting to draw blood from my hand (i know that blood work is required but at least wake me up before poking me). One point being made is that "its a psych ward crazy people are gonna complain" I'm not crazy but this place drove me insane. This place is crooked, staff were asking the KIDS not to "snitch" on them. I was in the cholla unit at the end of my stay and the beginning too, although I was switched around units a number of times. I was peer pressured by other patients into snorting Benadryl. I was transferred to a total of three different units during my stay, please bear with me as i forgot all but 1 of the unit names (Cholla). One was the "well behaved unit" we had the most privileges in that one, still got beat up by other patients in that one though, 1 was the "medium behaved unit", I was beat the least in this unit, that's the only good thing I have to say about that unit. I was in Cholla for the majority of my stay, Cholla was a hell hole, we were getting high on oxygen deprivation to pass the time. Someone pissed in the back corner of the hallway. I also remember on my second and final unit switch there I was in the "seclusion room" which was really just a second unused day room that had been emptied except for a mattress on the floor, a really thin mattress. It had windows unlike the other rooms, no privacy at all, and I remember on my first night sleeping there a extremely violent patient that had to be restrained and sedated multiple times during my visit had made his way into my room while I was struggling to sleep and was pacing around my bed for a while, I was completely at his mercy until the staff finally escorted him out of my room. Being discharged from this hospital took at least 2 months, upon being discharged they had me write a safety plan, which didn't end up working because I made another attempt on my life and was re-admitted to a different, much better behavioral health hospital where I saw stark contrasts in the treatment of the patients, this is what opened my eyes and made me realize just how bad Oasis was. horrible, horrible place.

Sharyn Brueggert
2 months ago
5

They were quick to get my sister the help she needed when we just walked in the door. I’m ver appreciative of their attentiveness

Response from the owner
It’s important for us to receive consistent feedback. Thank you for putting your thoughts into words!
Bernicia Billy
2 months ago
5

My son Donovan says it's a very wonderful place to stay plus the people with Oasis are very wonderful people and I as his mother would like to say thank you so much for all you do especially for my son. 😊😊😊Keep up the Good work 👍🏽

Response from the owner
Thank you for the review! Getting feedback inspires us to make a positive difference every day. We appreciate it!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Oasis Behavioral Health Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Devereux Advanced Behavioral Health
Scottsdale, AZ (480) 998-2920

Devereux Advanced Behavioral Health

Devereux Advanced Behavioral Health - East Sweetwater Avenue provides an arr... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline