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Aurora Behavioral Healthcare San Diego Hospital

11878 Avenue Of Industry
San Diego, CA 92128
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Aurora Behavioral Health Care CA 92128

About Aurora Behavioral Healthcare San Diego Hospital

The inpatient program helps you begin recovery in a safe and supportive environment, with 24/7 support. You can participate in all of the available programs or only the ones suited to your specific needs. There are many services offered, including counseling, group sessions, and family therapy. There is a separate program for youth aged 5 to 12. The youth program includes similar therapy and education and also provides daily classroom instruction so they can keep up in school during treatment.

For those who can live at home or in sober living, you can take advantage of a variety of outpatient programs. There’s a full day program, one that meets up to 10 hours per week, and one that meets a few hours per week. You’ll get an assessment to determine the best option for you. Services in treatment are similar to inpatient care.

One aspect of this program that stands out to reviewers is their commitment to catering each treatment to fit the needs of specialty populations, including military personnel and first responders. The team recognizes that these groups deal with unique issues that aren’t as prevalent within the general population, such as combat-related PTSD. They have dedicated units to serve these clients, staffed by clinicians who are experienced in working with such groups.

Facility Overview

Bed icon 101
Number of Available Beds

Latest Reviews

Tyler Vandenbergh
1 month ago on Google
5
Christian Monsalud is great person and goea out of his way to the information and documents needed ASAP. We need more peoplke like Christian in the world.
Response from the owner1 week ago
Thank you very much for your wonderful compliments to our staff and for your five star review. We always appreciate these. Thank you again for taking the time to leave us your thoughts and your five star review. Take care and stay safe.
Estrella Madrid
3 months ago on Google
4
I stayed here for a week in December 2025. I read reviews on my ambulance ride over because I had never been in a psychiatric hospital and was terrified, and the reviews made me even more scared, but I really enjoyed my stay at Aurora. I was the only female in an all-male unit, which was scary at first but all the nurses were so nice and helpful, and the men were very respectful and kind. I was placed in the SUDS unit (for detox) since the MOOD unit (usually mental health) was full, so I got to sit in some sobriety groups with the men, which was also very informative and educational. We did music therapy, got to watch tv and listen to music in the small rec room, and I was able to join processing groups that were really helpful. The food was great too, breakfast wasn’t the best but dinner was usually really good, and the nurses would let us bring food back to our unit and store in their fridge, which was so kind. We asked the nurses to go outside and if they were nice, would take people out for smoke breaks for about 10 minutes too. The only reason they get 4/5 stars is because the communication with clinicians kind of sucks. I was there on a voluntary stay and was told I was free to go when I pleased, but apparently doctors are less inclined to discharge people on the weekends since it’s a long process. I ended up having to stay for a week instead of only 4 days, which gave me a sense of being trapped there and I had a hard time accepting it. The processing groups helped me cope with it, but I wish it had been better communicated.
Response from the owner1 week ago
Thank you very much for taking the time to share your thoughts about your hospital stay with Aurora San Diego Hospital. Having to come into a psychiatric hospital for care and treatment is not an everyday occurrence and can be a bit scary. I am glad our wonderful staff was there to help take care of you and make things a little easier. Thank you again for taking the time to share your thoughts and review with us. Best wishes for you on your wellness journey. Take care and stay safe.
Farhad Ibrahim
3 months ago on Google
5
I had an outstanding experience with Joel B at BHS Aurora Behavioral Healthcare San Diego. Joel truly exemplifies exceptional customer service, professionalism, and compassion. From the beginning, Joel was incredibly respectful, attentive, and helpful. His positive attitude and great personality made a meaningful difference and created a welcoming, comfortable environment. He handled everything with professionalism while also showing genuine care and understanding, which is something that truly stands out. Joel goes above and beyond to ensure people feel supported and valued. His patience, communication, and willingness to help reflect the type of employee every organization hopes to have. It is clear that he takes pride in what he does and genuinely cares about helping others. BHS Aurora Behavioral Healthcare San Diego is fortunate to have someone like Joel B on their team. I highly recommend him and sincerely appreciate his dedication, professionalism, and excellent customer service. Thank you, Joel, for making such a positive impact!
Response from the owner1 week ago
Thank you very much for taking the time to give us your feedback and five star review. We love when we get those five star reviews. I believe we have the best behavioral health staff in San Diego, doing the good work and taking care of our patients and families every day. Thank you for giving them a shout out. I will make sure that this gets passed on to our administrative team for their review. Thank you again for taking the time to leave us your feedback and review. We appreciate it very much. Take care and stay safe.
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Rehab Score

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6.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Aurora Behavioral Healthcare San Diego Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Aurora San Diego provides outpatient care in the form of partial hospitalization (PHP) and intensive outpatient programs (IOP) for those whose acute psychiatric symptoms require a safe and therapeutic environment. They also provide intensive outpatient programs for chemical dependency and dual diagnosis that specifically address the needs of individuals in recovery from substance abuse. Their team of outpatient specialists recognize and understand the needs of patients dealing with emotional and psychological disorders and chemical dependency who are looking to continue to titrate to lower levels of care. The goal of our programs is to help individuals develop their recovery and achieve success in their lives.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Aurora San Diego provides inpatient care and partial hospitalization for children ages 5-12 whose acute symptoms require a safe and therapeutic environment. They also provide inpatient care and partial hospitalization for acute mental health issues and chemical dependency intensive outpatient programs for adolescents ages 13 through 17 and adults. Their team of specialists recognize and understand the unique needs of child and adolescent patients dealing with emotional and psychological disorders and chemical dependency.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substances can prevent the absorption of nutrients and cause damage to your body's systems. Nutrition therapy in California addresses the deficiencies in vitamins and minerals that are caused by substance abuse.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Alain Azcona

CEO

Leigh Gardner

Director of Quality Improvement and Risk Management Services

Abeer Abdelhadi, PhD,MBA

Director of Human Resource Services

Portia Griffin, RN,BSN

Director of Nursing Services

Kimberly Pezzi

Director of Patient Accounting, Admitting, Utilization Managment Services

Christopher Benbow, MD

Medical Director

Marjorie Intoc, RHIT

Director of Health Information Management Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Aurora Behavioral Healthcare San Diego Hospital.

Contact Information

Building icon

11878 Avenue Of Industry
San Diego, CA 92128

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Reviews of Aurora Behavioral Healthcare San Diego Hospital

2.92/5 (218 reviews)
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Google Reviews

2.92 (218 reviews)
WhiteWolf Darkpaw
3 days ago
1

I was recently a patient here, and the place is utterly disgusting. The floors are filthy, with little bits of detritus everywhere. The cleaning staff showed up during the day, but never bothered to do a simple sweep with a large push broom once a day. My room, in particular, had rotting drywall in the bathroom between the shower and toilet, and a slug even decided to crawl in through it and watch me drying off from my shower. And it's obvious they saw the rotting drywall and decided to just paint over it. Also, the showerhead has never seen a CLR remover. The nursing staff have no cohesion on how rules are actually supposed to be enforce, or what the actual rules even are. One nurse will say something is fine, then another will get on your case because you aren't allowed to do what you were told was fine. Gods help you if you end up here against your will. Though I will say, SOME of the nurses are good, and Director Chris is amazing.

Peter Jarchow
3 days ago
1

Don’t recommend this place to anyone at all staff suck and slow. They would do anything to just kick you to the dirt:)

Response from the owner
Thank you for taking the time to leave us your thoughts and your review of your interactions with Aurora San Diego Hospital. Aurora San Diego Hospital strives to provide the very best patient care possible. When we find that this might not be the case we take that very seriously. I will be sure to pass this along to our administrative team for their review. Thank you again for taking the time to leave us your review and thoughts. Take care and stay safe.
Heather Themm
2 weeks ago
1

I was made aware about allegations happening with this facility as of recent, so I came on to see what the fuss was about. Seeing the initial 2.9 review isn’t shocking in the least bit way. Reading through some of the personal reviews-some from years and years ago are the ones tugging at my heart strings and compelling me to write my review based on personal experience. Almost 20 years ago, I was admitted into Aurora and came out traumatized beyond despair. I was 20 at the time (39 now) and decided to willingly be admitted to aurora. I heard from a Doctor friend that her own daughter went there and had a great experience. Wasn’t all too bad, until it was. I won’t get into detail about the day to day as I’m sure that’s changed. It was your typical facility with not much to do and therapists-some better than others. A prison for people who need mental help, basically. One afternoon I became thirsty and the water was out. I figured I would help myself to a juice box since I was in dire need of fluids. I am a type one diabetic (auto immune and cannot reverse it. Not type 2) and after drinking the juice box I went to the desk to ask for my insulin. Everytime I eat/drink I need insulin or else I’ll die. A type one can only go hours without it until DKA and then death. The male nurse told me “no. You shouldn’t have had the juice box.” I was in shock. The fact that they already don’t allow a type one to carry the insulin and glucose checker on hand is frustrating enough. I went back to my room and waited. I kept feeling more sick by the minute. I asked again and was denied. We were allowed to use the phone so I rang my mom who drove an hour away and saved me from that hell hole. Upon my moms arrival, their entire demeanor changed. The female head nurse brought in the male nurse who told me no and right in front of my mom, myself and the two of them he denied it. He stated he wouldn’t have done that and must’ve not understood what I was asking. They tried to get me to stay and the therapists kept telling my mom “she has had a hard day.” When in fact nothing of the sort happened and my mom received a phone call from me hours prior because I was indeed telling her what a great day I was having. They just wanted her money. They lied to try and get me to stay acting like I was having big issues. Thankfully, my mom discharged me and I continued outpatient therapy there with a wonderful group of therapists for 30 days. Knowing that I could have died in their care is something I cannot explain. How rude this man was and treating me like I was some incompetent human being who deserves to die. This traumatized me so much to the point I needed therapy for it years later and throughout the last almost 20 years I would start journal after journal thinking one day I’ll publish a story about my stay at Aroura. If you are still reading this, I would make sure you know the facility has changed and check in on your loved ones everyday -and visit. I couldn’t imagine going there and not having family.

Response from the owner
Thank you for taking the time to share your review and your recollections of being at Aurora San Diego Hospital 20 years ago. Having to come into a psychiatric hospital for mental health or substance use treatment is a very difficult thing to do at any age. Aurora San Diego Hospital staff strive to provide the very best care possible for all our patients. I will share this information with our administrative team.Thank you again for taking the time to leave us your thoughts and review. Take care and stay safe.
Tyler X
3 weeks ago
1

Went here as a teenager, and the experience was unforgettable. Unethical practices, staff that makes inappropriate comments towards minors, ridiculing patients for their religious beliefs. I could write for days about all the reasons this place should be avoided. Only operational due to financial backing, instead of being a proper care facility.

Response from the owner
Thank you for taking the time to share your thoughts and review about your experience with Aurora San Diego Hospital as a teenager. I will make sure our administrative team views this email and your thoughts and concerns regarding your hospital stay. Thank you again for taking the time to give us your thoughts in review. Take care and stay safe.
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