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Brynn Marr Hospital

192 Village Drive Jacksonville, NC 28546
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Brynn Marr Hospital NC 28546

About Brynn Marr Hospital

Brynn Marr Hospital is a mental health facility in Jacksonville, North Carolina. They offer short-term inpatient care for people who struggle with acute mental health conditions, substance use disorders (SUD), or both. They accept Medicare, Medicaid, and private insurance.

Substance abuse treatment is offered to adults on a coed basis. They treat children and teens for mental health issues but not specifically for SUD.

Beginning Your Recovery Journey in Jacksonville

This facility accepts patients who enter voluntarily and those who are there by order of the court. Most people are in the facility for 7 to 10 days, but it varies by individual.

You will meet with every member of your treatment team when you first enter. The team includes a doctor, registered nurse, mental health workers, and recreational therapist. You will also be assigned an acute clinician too who will make a master treatment plan for you and lead group sessions.

A Learning Experience for Lasting Recovery

You will have psychoeducational sessions where you will learn about your mental health and about the effects of drugs and alcohol on your body. During these sessions you’ll learn coping mechanisms to help ease your mind in stressful situations so you’re not as drawn toward drugs and alcohol. You will participate in recreational therapy too where you may play sports or board games.

Similar Rehab Centers

Latest Reviews

Lilly Mcmahan
3 weeks ago on Google
1
I went to this facility twice. One time I was in the residential program the other in the acute. While I was in residential I was mortified at what was happening. Staff instigated fights. There was no heat while it was in the middle of winter. I was there when covid hit and I unfortunately had it. I couldn't breathe and the staff laughed it off while I turned blue. They treated the kids less than human. I would go weeks without therapy and they refused to discharge me even after 6 months of doing what I was supposed to. I barely had time for a phone call to my mother. The food was unhealthy. They gave cookies in the morning instead of fruit or something healthy. Loaded me up full of pills that didn't work. I was on 17 medications at one time. I reported my roommates of sexual assault and they did nothing. I would not wish this place on my worst enemy
Response from the owner3 weeks ago
Thanks for taking the time to share this review. Could you please visit http://www.brynnmarr.org/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Alina Zuniga
1 month ago on Google
1
My daughter was admitted to brynn marr hospital the 22nd of this month, I wasn’t able to get in contact with her for about 48 hours and I also wasn’t told when and why my daughter was admitted into brynn marr hospital until the second day she was there, her exact words were “the sinks and bath tubs never got cleaned, gunk was just piling up in the sinks and the toilets didn’t get cleaned” they also let patients disrespect her in front of them and nothing was done even when when she addressed it to one of the ladies in maroon suits she said all she did was smile and told them to quiet down the ladies name was mrs Jessica she had on glasses and blonde brownish hair.
Response from the owner3 weeks ago
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
Jaye Macko
1 month ago on Google
5
Everyone was very caring and helpful
Response from the owner3 weeks ago
Thank you for taking the time to leave us such great feedback. We're glad to hear you found our staff to be so friendly and helpful. Take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Accepted Insurance

Brynn Marr Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

aftercare iconAftercare Support

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • weight iconGym
  • wifi iconWifi
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Luis Betances

CEO

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina
License Number: MHH0190

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 958

Contact Information

Building icon

192 Village Drive
Jacksonville, NC 28546

Fact checked and written by:
Eliza Gale
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Jacksonville

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Reviews of Brynn Marr Hospital

1.8/5 (361 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
45
4
16
3
21
2
22
1
256

Reviews

5
health

hello i was a rehab patient there my name is johnny angus reese march 9th 1986 i wish yall a merry christmas from my heart to yalls to god. christs yall gave me good care i recieved good care at yall very succeful rehab treatment program the people whom admitted me thuogh se ... Read More

johnny r.
Reviewed on 1/20/2025
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
1

I experienced a medically induced psychosis as a result of an adrenal crisis. I was put at Brynn Marr, where I was denied my corticosteroids for TWO DAYS in the midst of an adrenal crisis. My boyfriend and mom were calling the hospital nonstop, frantically telling them that ... Read More

Reviewed on 11/24/2019
1

I took my child to Brynn Marr and entrusted in their care to help him during this difficult time. We were very scared to leave our teenager in the hands of someone else, but felt at the time it was what we needed to do. Trusting them I walked away crying, thinking God I hop ... Read More

Reviewed on 11/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (355 reviews)
Torin
2 weeks ago
1

Poor emotional support from staff, staff rude and unprofessional none are suited to work with children.

Response from the owner
Thank you for taking the time to review us. Please visit http://www.brynnmarr.org/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Regina H
2 weeks ago
1

I was in this facility for 10 months. The therapist Lindsay is absolutely horrible, she has no real desire to be a therapist. The people that work here treat everyone horribly and make people fight each other

Response from the owner
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
Julian Baker
2 weeks ago
5

Just left this place yesterday and they helped me a lot. I really wish I could give more stars because this place deserves it. The staff were wonderful and the food was good.

Response from the owner
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Regina Dunham
2 weeks ago
4

Great experience do things very slowly stayed there 16 days until finally discharged

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://brynnmarr.org/contact-us/. We hope to hear from you soon.
Lilly Mcmahan
3 weeks ago
1

I went to this facility twice. One time I was in the residential program the other in the acute. While I was in residential I was mortified at what was happening. Staff instigated fights. There was no heat while it was in the middle of winter. I was there when covid hit and I unfortunately had it. I couldn't breathe and the staff laughed it off while I turned blue. They treated the kids less than human. I would go weeks without therapy and they refused to discharge me even after 6 months of doing what I was supposed to. I barely had time for a phone call to my mother. The food was unhealthy. They gave cookies in the morning instead of fruit or something healthy. Loaded me up full of pills that didn't work. I was on 17 medications at one time. I reported my roommates of sexual assault and they did nothing. I would not wish this place on my worst enemy

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.brynnmarr.org/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Sarah Swaim
3 weeks ago
5

Alina Zuniga
1 month ago
1

My daughter was admitted to brynn marr hospital the 22nd of this month, I wasn’t able to get in contact with her for about 48 hours and I also wasn’t told when and why my daughter was admitted into brynn marr hospital until the second day she was there, her exact words were “the sinks and bath tubs never got cleaned, gunk was just piling up in the sinks and the toilets didn’t get cleaned” they also let patients disrespect her in front of them and nothing was done even when when she addressed it to one of the ladies in maroon suits she said all she did was smile and told them to quiet down the ladies name was mrs Jessica she had on glasses and blonde brownish hair.

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.brynnmarr.org/contact-us/. Thank you again.
Jaye Macko
1 month ago
5

Everyone was very caring and helpful

Response from the owner
Thank you for taking the time to leave us such great feedback. We're glad to hear you found our staff to be so friendly and helpful. Take care!
Marcos Morales
1 month ago
5

I was a patient here for 9 days the whole time I was there the staff where amazing people to me and everyone in there i was on 2 west and they are so amazing I almost didn't want to leave i am so so so grateful for all the help I got i true heartedly appreciate them all for helping me get the help I needed ( some of the staff that really helped MS.KOBE, MS.TRINA, JESS, BRI, BRANDON, AND MIKE AND there are so many more but these people are literally amazing thank you so much Brynn marr hospital There is one more thing id like to address the staff there are being charged 3 dollars for a lunch and they are not allowed to eat with us and that is not fair at all so I ask brynn marr please change this and let them eat free and with us i think this is showing the staff real appreciation again thank you everyone who helped me.

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://brynnmarr.org/contact-us/. We hope to hear from you soon.
Chris
1 month ago
1

@gerritttesta you too huh?

chastity lynnette
1 month ago
1

I went here for 6 days. I went in for self harm that required deep tissue stitches. Not once was my arm cleaned, I’m currently at the er getting antibiotics. They wouldn’t get my personal meds from the hospital pharmacy I went 6 days without my vraylar because the pharmacy would not answer and they don’t carry that med. they’re extremely dirty there and 2 west reeks of urine. Some staff should not be there. They’re there for helping people with mental health but act as if you’re a burden. Some staff was phenomenal Jess, Alex and Robert were amazing they were very considerate and understanding. They’ll also tell you that you can receive phone calls whenever your loved one calls but won’t give you the phone. My husband called 5 times while we were on the unit Wednesday, no groups nothing going on and I wasn’t informed by them that he called. There was fecal matter on the unit bathroom soap dispenser and they hardly cleaned only when the state came in. If I could give negative stars I would. Please do not send your loved ones here.

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.brynnmarr.org/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Desarae ShrumCarver
1 month ago
5

I understand there is a lot of negative reviews but allow me to give a different perspective. Mental health Hospitals for children or adults require patience experience understanding in how to deal & manage the unmanageable at times mentally ill. This is & can be an extremely difficult almost impossible task whether you are a parent or a partner or family of those who are mentally ill. There is no exact science in how to handle each patient. My experience w Brynn Marr was positive. I kept communication w the staff involved in my teenagers care. My teenager attempted suicide by starvation he was not well & medically was borderline headed in a very bad way. My teenager a very complex mental illness & experienced side effects in the past w mental medications making the situation even harder to manage. His 14 day experience helped give him a new perspective on life, helped him get a good medication, helped him get some tough love by being away from his comforts allowing him to be constantly monitored in ways I was not able to, allowed him to be safe, got him educated w nutritionist, dietician, psychiatrist, therapist, group therapies, around others like himself. It gave him what he needed to put him on a better path, he was involved in developing a safety plan coming home. I encourage parents or family members if your child or loved one is mentally ill trying to harm themselves & needs help getting meds, getting treatment plans etc don't be afraid to let them go thru the process. It won't be easy but you might save their lives in ways you can not. Sure they may experience positive & negative things but just like you into a hospital sometimes it's necessary for more positive path forward. Meghan, Erica, Justin, Samuel, Malechai, Rachel, etc I can't think of all of them involved but I thank them because they cared & they helped doing the best they could. Maddie & most of the staff were willing to listen & communicated very well with me.

Response from the owner
Thank you for sharing this thoughtful feedback. We appreciate your supportive comments and will pass along your kind words to Meghan, Erica, Justin, Samuel, Malechai, Rachel, Maddie, and others. We hope you and your child are doing well!
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