I would give zero stars if I could. My experience with the staff was extremely disappointing and unprofessional. Due to HIPAA/privacy laws, I cannot share specific details, but I would not recommend this location based on the care and communication I experienced.
About Brynn Marr Hospital
Brynn Marr Hospital is a mental health facility in Jacksonville, North Carolina. They offer short-term inpatient care for people who struggle with acute mental health conditions, substance use disorders (SUD), or both. They accept Medicare, Medicaid, and private insurance.
Substance abuse treatment is offered to adults on a coed basis. They treat children and teens for mental health issues but not specifically for SUD.
Beginning Your Recovery Journey in Jacksonville
This facility accepts patients who enter voluntarily and those who are there by order of the court. Most people are in the facility for 7 to 10 days, but it varies by individual.
You will meet with every member of your treatment team when you first enter. The team includes a doctor, registered nurse, mental health workers, and recreational therapist. You will also be assigned an acute clinician too who will make a master treatment plan for you and lead group sessions.
A Learning Experience for Lasting Recovery
You will have psychoeducational sessions where you will learn about your mental health and about the effects of drugs and alcohol on your body. During these sessions you’ll learn coping mechanisms to help ease your mind in stressful situations so you’re not as drawn toward drugs and alcohol. You will participate in recreational therapy too where you may play sports or board games.
Latest Reviews
I've been here two times now, and I love it a lot. I did get along with the staff like I did my first time. I lost my happy personality when I left, thought...
Response from the owner4 weeks ago
Thank you for sharing! We’re glad to know you felt a connection with our staff, and we appreciate your openness about how you felt when you left, as feedback like yours helps us continue to support those we serve.
I got discharged yesterday from this hospital. I must saying was not happy about going into this. With that being said I have to say the staff was so amazing. They also tried to take the time to hear my concerns. They did stay very busy so they couldn't answer right away but that is to be expected with two to three nurses and upto four tech every shift to deal with 20 patients. They always made sure we knew they cared. They would keep us out of the rooms for majority of the day to attend groups and other activities to help everyone to learn new ways to handle our depression or anger. They alound us to watch movies and go outside to get fresh air. We even go to go into the gym to get exercise. Alo art as well. By pushing me to not just lay which if I had i would of just thought negative things. I learn so many different coping skills. If we felt like our medicine was not working the way it needed to they alway looked into a better medicine that would work. The only bad thing I have to say about this hospital is they need a better lactose intolerant menu but for the most part the food was good.
Because this place help me so much I have decided to go back to school and get my ged and become a nurse and hopefully get to work at this place and help others just like me. I do want o make it clear they never made anyone sleep on the floor and the unit was always clean. So I would like to give a shout out to 2 west unit yall are so amazing each of you that worked with me thank you from the bottom of my heart just thank you for actually caring. So I need to say both pink and blue teams yall both win in my eyes. Thank you for everything ❤️
Response from the owner4 weeks ago
Hello! We think we have an amazing staff too! It's always nice to see messages like this. We hope you have a great day.
Brynn Marr saved my life. I know people will look at negative reviews but I truly encourage people to give this place a chance. The staff are kind, empathetic, and truly do their best. Like any treatment facility there were some bumps in the road and small issues. I just had to stay open minded and calm. I got to see a provider every day who actually listened to what medications I wanted to be on, my meds were always accurate and given on time. I had daily phone calls and we went outside often. The meals were healthy (and actually quite good) and the sense of community here is incredible. If you need help, choose this place, and remember we are all humans just doing our best (staff and clients alike). Thank you Brynn Marr
Response from the owner4 weeks ago
Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again! 
Rehab Score
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7.6 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Equine TherapyGroup therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Amenities
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Gym -
Wifi -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Luis Betances
CEO
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: North Carolina
License Number: MHH0190
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 958
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Brynn Marr Hospital.
Contact Information
192 Village Drive
Jacksonville, NC 28546
Get Help Now - 252-283-0575
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