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UNC Health Wayne

2700 Wayne Memorial Drive
Goldsboro, NC 27534
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Wayne UNC Health Care NC 27534

About UNC Health Wayne

UNC Health Wayne is a hospital based behavioral health provider in Goldsboro, North Carolina offering outpatient mental and emotional health support as part of the broader UNC Health system.

Services center on outpatient therapy and crisis evaluation with coordinated medical care and a notable focus on perinatal mood disorders. As part of a full hospital campus the setting allows behavioral health care to connect with medical and specialty services in one location.

Patients in need of intensive substance use treatment are referred to a local specialist.

What behavioral health services does UNC Health Wayne offer?

UNC Health Wayne provides outpatient behavioral health treatment that includes counseling. Clients may also access case management, referrals, and integrated medical care. Emergency behavioral health evaluation is available through the hospital emergency department for immediate concerns.

Who can get help here?

The behavioral health service line focuses on adults with a documented specialty in perinatal mood disorders affecting clients during pregnancy and up to the first year after delivery. Community crisis and mental health resources connect people of all ages to appropriate support.

Do they take insurance or self-pay?

The facility accepts private insurance and self-pay including plans such as Blue Cross Blue Shield, Aetna, Cigna, Humana, TRICARE, Anthem, and others. Price transparency and UNC Health financial assistance resources are also available.

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Latest Reviews

Brianna Suarez
1 month ago on Google
5
I had such a wonderful experience at UNC Health Wayne Hospital. I went in for an induction to have my first baby and ended up staying for 4 days. Every nurse who took care of me was so kind, patient, and caring throughout my entire stay. They always made me feel comfortable and supported, even during the harder moments. My midwife was absolutely amazing as well. She was so sweet and took the time to explain everything that was happening and kept me informed every step of the way. I truly couldn’t have asked for a better experience, especially being a first-time mom. I’m so grateful for everyone at UNC Health Wayne who helped make such an important and special moment in my life such a positive experience. I will always remember the kindness and care I received there. I highly recommend this hospital and the wonderful staff! And for last I just want to say a huge thank you to everyone who signed on my congratulations card that was sent to me a couple days after getting discharged. It was such a thoughtful gesture and honestly brought tears to my eyes. ❤️
Holly Bedsworth
1 month ago on Google
5
My husband suffered a medical emergency while we in NC for vacation. He ended up staying the entire week of our vacation in the hospital with surgery on top of it. He was treated so incredibly well. All of the nurses and doctors were so kind and caring. Our vacation was a bust but I truly believe they saved my husband's life. We would have not gotten this level of care in St. Louis.
Mike Moore
2 months ago on Google
5
I was an overnight patient on August 20 for observation after a procedure. All employees I came into contact with were great. Including the security guard on the entry door. Attention to detail was obvious in every aspect of my stay. I was prossessed in smoothly. Care after my procedure was attentive. My stay on the second floor, room 239, continued to be top notch. One observation noted was an additional amount of interest and concern for sanitation and cleanliness. Ordering meals was greatly improved by quick delivery after placing the order. Also, if able, you are no longer required to wait on a wheelchair when departing. You can walk to the front door with a hospital staff member. A big deal for me! Thanks to each section who’s hospital staff served me and made an unpleasant situation enjoyable. Godspeed! PS: I noticed your Google ratings before contributing my review. There are lots of unhappy, disgruntled and angry people everywhere you go. Placing blame is in conflict with accepting responsibility or reasonable solutions.
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Rehab Score

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6.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Jessie L. Tucker III, FACHE

President & CEO

William Thoma, MBA, CPA

Senior VP, Finance & CFO

Brian Fillipo, MD, MMM, FACP

VP, Medical Affairs & Chief Medical Officer

Howard Whitfield, OTR/L, MHA

COO

Heidi Malez, MSN, RN, CMSRN

Senior VP, Patient Care Services & Chief Nursing Officer

Doug Harrison, MSA, SPHR, SHRM-SCP, CPC

VP of Human Resources

Harold D. Brashear

Chair

Charles Branson Vickory III

Vice Chair

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact UNC Health Wayne.

Contact Information

Building icon

2700 Wayne Memorial Drive
Goldsboro, NC 27534

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Reviews of UNC Health Wayne

2.33/5 (423 reviews)
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Google Reviews

2.33 (423 reviews)
star ginginyl
4 weeks ago
1

My mom is in the hospital and it took them 30 minutes to an hour to come in her room. Shonda decided to come in MAD that she had to help my mom. I cannot stand this hospital. She said she wasn’t gonna flush my moms iv out like IS THAT NOT YOUR JOB????!!! Not to mention she keeps saying it’s itchy and worried it is infected. Don’t come to this hospital because my mom was sent for an infection in her leg that if not treated my mom would have DIED. If she gets another infection, it won’t be good for her! I will be complaining again to the hospital. She should not have to go through this. No one should!

Rodney Harrington
4 weeks ago
1

Horrible place to go if you need emergency care. The staff have no sense of urgency and spend more time standing around socializing. A short wait to be placed in the treatment area is typically 3 to 4 hours. Once in the treatment area it's another 2 to 3 hours before anyone checks on you. The doctors and PAs spend about 5 minutes with you. After that it's another 2 hours until the come in and discharge you out. Don't even think about asking for help, you'll be chastised and belittled by the staff.

Angela Mccoy
1 month ago
1

People is call y'all at the hospital nobody answers the phone i know y'all not that business setting behinds them desks answer the phone

Carlos Constantino
1 month ago
1

The most deplorable and inefficient service imaginable—sky-high costs and wait times approaching three hours.

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