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UNC Health Wayne

2700 Wayne Memorial Drive Goldsboro, NC 27534
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Wayne UNC Health Care NC 27534

About UNC Health Wayne

Wayne UNC Health Care provides a clinical approach to mental health. Clients are treated with dignity and respect. Their services are offered in an outpatient format.

Outpatient Treatment
The outpatient program is for those who do not need a high level of supervision. Individual therapy, group therapy, family therapy, and couple’s counseling are provided. Clients also have access to case management, referrals, and integrated medical care.

Private Insurance
Wayne UNC Health Care accepts most insurance plans, including Beacon, Humana, Blue Cross Blue Shield, Cigna, Amerigroup, Aetna, Anthem, Magellan Health, TRICARE, ComPsych, and Ambetter. Out of network benefits may vary, so it’s important to verify coverage benefits prior to enrolling in mental health care.

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Latest Reviews

Alan Jernigan
1 day ago on Google
5
I can't say the experience was great because two days ago, my brother was staring down the loaded barrel of stage 4 cancer and the time had arrived. I can say that Wayne Memorial Emergency Department was a Class Act. My brother was transitioned as peacefully as you could ask for. The staff was top notch in caring and understanding when their hands were tied as far as what they could do. We were not abandoned in a room with our lonely thoughts, they checked on us very frequently. We were not left in the dark, they communicated constantly what was to be expected each step of the way. We didn't feel like a number, they brought a hospitality cart to Trauma 3 so we could be with my brother the entire time. They were very caring, and allowed us to make decisions to let go at our own pace. I would like to say Thank You to Natasha, Maria, Lexus, Billie G and Dr. Rose who were awesome and helped us get through this daunting milestone.
Tyler Settles
2 weeks ago on Google
1
Completely terrible staff and facility. Go to Wilson or Raleigh.
Carrie Nazario
3 weeks ago on Google
1
If I could give 0 stars I would. My mother in law was in the hospital for a stroke and while she is there she experiences another stroke and she is pressing the nurse call button for dear life almost 20 minutes and NO ONE showed up. A family member arrived and found her in distress and yelled for someone to come help. I don’t know what would have happened to her if our family member did not show up when she did. Absolutely HORRIBLE care. At this point it’s just to bill your insurance because they can’t actually help you. I recommend you avoid going to this hospital.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Jessie L. Tucker III, FACHE

President & CEO

William Thoma, MBA, CPA

Senior VP, Finance & CFO

Brian Fillipo, MD, MMM, FACP

VP, Medical Affairs & Chief Medical Officer

Howard Whitfield, OTR/L, MHA

COO

Heidi Malez, MSN, RN, CMSRN

Senior VP, Patient Care Services & Chief Nursing Officer

Doug Harrison, MSA, SPHR, SHRM-SCP, CPC

VP of Human Resources

Harold D. Brashear

Chair

Charles Branson Vickory III

Vice Chair

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

2700 Wayne Memorial Drive
Goldsboro, NC 27534

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Goldsboro

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Reviews of UNC Health Wayne

2.3/5 (387 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (387 reviews)
Alan Jernigan
1 day ago
5

I can't say the experience was great because two days ago, my brother was staring down the loaded barrel of stage 4 cancer and the time had arrived. I can say that Wayne Memorial Emergency Department was a Class Act. My brother was transitioned as peacefully as you could ask for. The staff was top notch in caring and understanding when their hands were tied as far as what they could do. We were not abandoned in a room with our lonely thoughts, they checked on us very frequently. We were not left in the dark, they communicated constantly what was to be expected each step of the way. We didn't feel like a number, they brought a hospitality cart to Trauma 3 so we could be with my brother the entire time. They were very caring, and allowed us to make decisions to let go at our own pace. I would like to say Thank You to Natasha, Maria, Lexus, Billie G and Dr. Rose who were awesome and helped us get through this daunting milestone.

Tyler Settles
2 weeks ago
1

Completely terrible staff and facility. Go to Wilson or Raleigh.

Carrie Nazario
3 weeks ago
1

If I could give 0 stars I would. My mother in law was in the hospital for a stroke and while she is there she experiences another stroke and she is pressing the nurse call button for dear life almost 20 minutes and NO ONE showed up. A family member arrived and found her in distress and yelled for someone to come help. I don’t know what would have happened to her if our family member did not show up when she did. Absolutely HORRIBLE care. At this point it’s just to bill your insurance because they can’t actually help you. I recommend you avoid going to this hospital.

Sara Pemberton
1 month ago
1

Won't go again! Rude mean and dishonest about blood work

gregory mo
1 month ago
1

Hospital will not bill insurance, they want $10,000 upfront to start process. Rude employees and manager in billing department.

Joe Jo
1 month ago
1

Been told for 2 days there's no bed for labor and dilvery same some time and go somewhere else

Tiffany Grandy
1 month ago
2

Please stop treating older patients who come to the ER like a case of paranoia. Everyone matters and while it may take time to review each case, it shouldn’t take hours. Each patient’s time is just as precious as yours.

Melanie Hamer
2 months ago
1

Military spouses and personnel, please be cautious before coming here; consider going to Greenville instead. Wayne Memorial Drive Hospital raises HUGE RED FLAGS, not only because of the long wait times but also due to the alarming practice of sending patients home who later face significant health risks, potentially even leading to death. This is deeply concerning and highlights a need for improvement in patient care and assessment protocols. The safety and well-being of patients should always be the TOP PRIORTITY. On July 24th, my husband had a work accident where a part fell from the jet, resulting in a significant cut and a concussion. When he visited the facility, the staff initially requested his social security number and other personal information for identification, but he struggled to provide it due to low blood pressure (101/62) and extreme dizziness. He was seated and began waiting around 1:20 PM but didn't get called in until 4:05 PM, which was a wait of nearly 2 hours and 45 minutes. He was informed there were "NO ROOMS AVAIBLE" and that they had "FORGOTTEN ABOUT HIM." Given his condition, with such low blood pressure and a head injury, it raises concerns about why he had to wait so long to be seen. It's alarming to think he could have easily passed out during that time.

Cheyenne Faulks
2 months ago
1

If you have a sick child, do NOT bring them here. My niece had gotten a fever & had a seizure so my sister rushed her to this hospital and it was hell for them from the beginning. The doctor, “Jeff” Pitta, was rude, dismissive, and talked down to my sister as if she was stupid. They poked my niece (who is only 6 months old btw), MULTIPLE times to try and find a vine and traumatized her. They even admitted to not having any infant care there but still insisted on poking and prodding a 6 month old baby. To top it off, that same day, my brother in law’s father passed away. So not only were they having to deal with the grief of loss of family but also dealt with terrible staff practically torturing their poor, sick baby. The doctor and staff will absolutely be reported. To be so disgusting and careless in this field of work is mind boggling. If you can help it, do NOT go to this hospital.

Shawn
2 months ago
1

Tasha Ginn
2 months ago
5

Clarrisa Grady
2 months ago
5

I'm from Goldsboro. My brothers and I all moved away after completing college. The years have passed by and my mom is older and now having health issues. The level of care she receives is simply remarkable! But that's Goldsboro? :-) It's just that special and so are the people...We thank you for making the difference.

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