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Bon Secours Community Hospital

160 East Main Street Port Jervis, NY 12771
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Bon Secours Community Hospital NY 12771

About Bon Secours Community Hospital

Bon Secours Community Hospital, located in Port Jervis, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Bon Secours Community Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

For recreation, patients can use the meditation room to promote mindfulness during recovery.

Bon Secours Community Hospital has received accreditations from The Joint Commission.

Latest Reviews

nancy rowinski
2 months ago on Google
5
The doctor, nurse and two different techs were very professional as well as comforting. They walked us through everything that was going to happen and answered all questions' Thank you Bon Secours and all the staff including admissions.
Response from the owner1 month ago
Hello Nancy, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Maria Ryan
2 months ago on Google
5
I received excellent care from everyone.!
Response from the owner1 month ago
Hello Maria, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Thomas Colaluca
3 months ago on Google
5
I had a kidney stone!! The doctors, nurses and staff were the best!!
Response from the owner2 months ago
Hello Thomas, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Accepted Insurance

Bon Secours Community Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer an intermediate level of care for clients who do not require the kind of intensive supervision and support an inpatient program typically provides. Many clients transition into outpatient care immediately after exiting inpatient treatment. Others enter outpatient programs upon completing detox. Some facilities offer ambulatory medical detox for clients who do not require hospitalization. Most outpatient rehabs offer a combination of services, including addiction counseling, life skills training, and medication assisted treatment (MAT).
inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
intensive-outpatient iconIntensive Outpatient
Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-step icon12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (845) 858-7000
Building icon

160 East Main Street
Port Jervis, NY 12771

Rehab in Cities Near Port Jervis

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Reviews of Bon Secours Community Hospital

2.6/5 (179 reviews)
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Reviews

2.5

The treatment they provide is good, they have a high quality of services. However the staff could improve, they lack communication between them and the doctors, and then between them and us patients, so they slow down some processes. They also could pay more attention to pat ... Read More

Reviewed on 11/15/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (178 reviews)
Jakob Gleason
1 week ago
1

Lack of care for patients, unheard of wait times to see nurses and or doctors. They will hold ya hostage if you are admitted. The one doctor that can discharge my GF we have now been waiting on for close to 5 additional hours. Day shift is quite rude and uninformative. Night shift was accomadating in terms of comfort but they seem as though they are quite under experienced and under educated. I’d give this place negative stars if I could. Crappy care givers, rude people, all around terrible experience

Response from the ownerInvalid relative date format:
Hello Jakob, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
William O'Neill
1 week ago
5

I broke my ankle on Memorial Day and as usual received prompt, courteous and professional care.

Response from the ownerInvalid relative date format:
Hello William, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.<br><br>Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.<br><br>We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.<br><br>Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Robert Majcher
1 week ago
5

Everybody treated me just fine and from the time I checked in to the time I left was within three hours that included two blood test x-rays and the doctor came to see me twice, They’re trying to do the best.

Response from the ownerInvalid relative date format:
Hello Robert, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.<br><br>Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.<br><br>We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.<br><br>Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Scott Eversole
1 week ago
3

Although the service was pleasant and timely I ended up with 3 visits (1 to urgent care and 2 to the er) to address a fall my wife had. Urgent care referred us for a pos sgf bible head injury. The er did not do a cat scan. We returned a second time due to severe swelling around the eyes and slight blood in the ear. Not only was this a waste of money with multiple visits, this could have resulted in a much more severe situation. Fortunately a ct scan showed no swelling or leakage but the next patient may not be so fortunate. The department was well staffed and clean and efficient. I just wonder how many unnecessary visits and insurance and customers costs are unduly occurring leading to a financial burden in society.

Response from the ownerInvalid relative date format:
Hello Scott, Thank you for your feedback. Bon Secours Community Hospital is committed to providing safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 914.493.8877 so we may resolve this matter and improve our care.
Priscilla Coronis
2 weeks ago
2

Came by ambulance. Couldn't put weight on my leg. Side hurting. Dr tells .e he's not allowed to give me an mri. What? Sends me home with pain pills. I'm home in pain. Memorial day weekend.

Response from the ownerInvalid relative date format:
Hello Priscilla, Thank you for your feedback. Bon Secours Community Hospital is committed to providing safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 914.493.8877 so we may resolve this matter and improve our care.
Max Kelley
2 weeks ago
1

Took the Wife in for Abdominal pain extremely painful and distressing to watch, but the Doctor took his sweet time to treat the pain. Just left us in the waiting room, with my wife clutching her chest! A Heartless Hospital stay away, if you have other options. Also, the Hospital is fond of security guards, they are quick to get security on you, if you protest to their "Skynet," type care. Also, they are fond of Jesus Christ, our Savior 🙏But, their ain't no Jesus in that Hospital. I'm offended, because Jesus didn't ignore a person's discomfort and pain 😔

Response from the ownerInvalid relative date format:
Hello Max, We regret your wife had a negative experience while in our care. This experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.858.7152 so we can work with you to address your concerns.
Amanda Tonnessen
4 weeks ago
5

This emergency room is amazing. Aly and the rest of the staff (I wish I could name them all) were very accommodating and caring and treated me like a member of their family. I am not one to go to the doctor and wait until the last minute. So if I recommend a place I mean it. For having to stay in a hospital this is not what I expected. They were always there for me even when I was scared. Highly recommend!

Response from the ownerInvalid relative date format:
Hello Amanda, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.<br><br>Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.<br><br>We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.<br><br>Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
amanda naman
1 month ago
5

Nurses and doctors were kind and professional. The nurses really were attentive to patient care. We had a great experience.

Response from the ownerInvalid relative date format:
Hello Amanda, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.<br><br>Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.<br><br>We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.<br><br>Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Xiomara Cintron
1 month ago
5

I’m originally from NYC and was upstate in Port Jervis visiting family. I suddenly felt so dizzy with chest pains. Bon Secour Community Hospital is very close to where I was visiting, so I stopped by Friday morning. The care was very attentive and nice. The entire staff were very welcoming and friendly and acted quickly. Within 5 mins of finishing registration I was hooked up the monitor and EKG machine. They drew my blood and took an extensive medical history down for me. The doctors and nurses and radiologists were very nice and explained every exam and detail. I never experienced this type of exemplary care in NYC hospitals. In fact, the care here was phenomenal and fast. They did every test possible checking all signs of heart failure exacerbation and making sure I had no clots. The end result was dehydration and after a liter of saline I was good as new. I can tell you now that even the # 1 heart hospital in NYC isn’t this nice and doesn’t move this fast to stabilize a patient. I wait hours on end in NYC just for a blood draw. I appreciate the support and medical care I received at Bon Secour Community Hospital.

Response from the ownerInvalid relative date format:
Hello Xiomara, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.<br><br>Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.<br><br>We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.<br><br>Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
nancy rowinski
2 months ago
5

The doctor, nurse and two different techs were very professional as well as comforting. They walked us through everything that was going to happen and answered all questions' Thank you Bon Secours and all the staff including admissions.

Response from the ownerInvalid relative date format:
Hello Nancy, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated.<br><br>Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team.<br><br>We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more.<br><br>Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Maria Ryan
2 months ago
5

I received excellent care from everyone.!

Response from the owner2 months ago
Hello Maria, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
sara retamar
3 months ago
5

Response from the owner3 months ago
Thank you for rating your experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
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