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Ellis Hospital Mental Health Services

1023 State St Schenectady, NY 12307
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Ellis Hospital Psychiatry - Inpatient NY 12308

About Ellis Hospital Mental Health Services

Ellis Hospital is in Schenectady, New York, and offers inpatient medical and surgical care, along with psychiatric services. For those who have mental health issues along with substance use concerns, dual diagnosis care is available. They assist adults with inpatient and outpatient programs, and specialized services for teens and children. They also have a crisis unit and a living space for clients and families to mingle and talk to specialists about their needs. Medicaid is accepted.

At Ellis, you’ll have one of 36 inpatient beds. You’ll have a case management team made up of nurses, counselors, and social workers to address your addictions and any underlying mental health disorder. There’ll be a range of treatment options, including arts therapy, financial counseling, and education classes on how to enhance your health.

After inpatient care is complete, you’ll move to an outpatient program that can assist you with making better life decisions. You might receive assistance for housing or other basic necessities. Transportation to and from the facility might be available.

In addition to traditional inpatient and outpatient programs, Ellis has two programs: The Living Room and The Family Room. The Living Room is a space for adults to talk openly with each other and with specialists. It’s an opportunity to drop in and participate in mental health discussions and seek community support. The Family Room is a space for kids and adolescents ages 10 to 17. They can meet with case workers, counselors, and find help for any problems that they want to talk about in a safe area.

Facility Overview

Bed icon 30
Number of Available Beds

Latest Reviews

crystal lasher
2 months ago on Google
1
My daughter was discharged from the recovery room after having her gallbladder removed and not held for 23 hour s observation. This procedure is invasive and having had one myself, Thai is unacceptable. Welcome to, not healthcare, it s HELLCARE. Even the employees call it Hellis!Person in the operating room couldn t even take 2 seconds to push a button to transfer my car! Thanks for NOTHING
Nick Graham
2 months ago on Google
1
Father went in for a check up Friday was told he had to stay over night for surgery in the morning 2pm on Saturday now with no surgery and no answer on when it's going to beUpdate 4pm still no answers 24 hours after the appointment
Karen Obrien
2 months ago on Google
1
Subpar treatment from beginning to end. Love this hospital in the past. Now it makes me ill to think I may ever return. Awful treatment by aides, poorly treated my nurses. Most couldn t speak English which is a serious problem for me. The food was repulsive. When I was admitted late on Friday night, I could not get bottled water, napkins or alot of other hospital normalcies because they ran out of. Very disgusting.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Location

Accepted Insurance

Ellis Hospital Mental Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer an intermediate level of care for clients who do not require the kind of intensive supervision and support an inpatient program typically provides. Many clients transition into outpatient care immediately after exiting inpatient treatment. Others enter outpatient programs upon completing detox. Some facilities offer ambulatory medical detox for clients who do not require hospitalization. Most outpatient rehabs offer a combination of services, including addiction counseling, life skills training, and medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

Staff

Paul A. Milton

President & CEO

Chris Jordan

COO

Thea Dalfino, MD, MMM, SFHM

Chief Medical Officer

Jacqueline Montgomery, MS, RN

Chief Nursing Officer

Marc Mesick

VP & CFO

Contact Information

Phone icon (518) 243-3300
Building icon

1023 State St
Schenectady, NY 12307

Fact checked and written by:
Peter Lee, PhD
Edited by:
Anna Spooner

Rehab in Cities Near Schenectady

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Reviews of Ellis Hospital Mental Health Services

1.99/5 (101 reviews)
2
Staff
1
Amenities
1
Meals
1
Value
3
Cleanliness
5
99
4
35
3
22
2
27
1
402

Reviews

1
Suicide attempt

Patients are treated like livestock. Psych meds are started, but no treatment of any therapeutic value occurs. Providers repeatedly ask the same questions, and repeat wrong answers back to patients. Ongoing management of previous underlying conditions are treated as unimport ... Read More

Meghan M.
Reviewed on 8/7/2024
Staff
2
Amenities
1
Meals
1
Value
1
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

Lashawna Garvin
1 week ago
1

If I could give 0 stars I would! This hospital is the worse I've ever been to! They legit don't provide care! They just dope you up with drugs and send you on your way! They gave my mom morphine, fentanyl and more morphine within 3 hours without a machine monitoring her heart or blood pressure! The only nurse that was great was Clary! She needs to train the others because they are rude and actually got an attitude when my mom was clearly in pain for hours! These nurses ( besides Clary) should be fired!

A
2 weeks ago
1

Social workers laughed in my face on the phone during a crisis. No real help, they just want the patients gone. Seems like the workers are more focused on going home than doing their job. If you need actual help, don’t even try coming here. Police and different social workers backed up our claims, Ellis workers do not care.

Kathy Mitchell
4 weeks ago
2

The doctors and nurses are terrific! Why they have no security? The only people that were so kind, helpful, and talked English was the valets. They helped me find my way and went out of their way to get me a parking spot. There are no parking attendants, can’t get into parking, go in circles back to the street. This hospital has to get on board! You have to straighten this crap out!

Charlotte Vetter
1 month ago
5

Amazing adolescent psych unit, It really benefited me, and the nurses were so supportive and kind- they even provided nintendo switches to play on during quiet time if we were good : ) even when i was struggling the most the environment made me smile (+ school there allowed patients to have school Chromebooks if they’re parents brought it) and even if you didn’t have personal clothes they would sometimes give people sweaters to wear over the paper “clothes”

Mohamed Badani
1 month ago
1

It is not a good place to go with If you really wants to go to a hospital or an emergency room please avoid this place There is Albany med which is more better I wish the best for all patients ❤️

Nikeair Comics22
2 months ago
5

My aunt was taken to Ellis hospital as she fell, the care that she received from the nurses was out of this world.. the night before she passed they took turns going in and sitting with her, saying prayers, holding her hand and talking to her so she wouldn't be alone....our entire family can't thank them enough for everything they did....❤️❤️❤️

crystal lasher
2 months ago
1

My daughter was discharged from the recovery room after having her gallbladder removed and not held for 23 hour’s observation. This procedure is invasive and having had one myself, Thai is unacceptable. Welcome to, not healthcare, it’s HELLCARE. Even the employees call it—Hellis! Person in the operating room couldn’t even take 2 seconds to push a button to transfer my car! Thanks for NOTHING

Nick Graham
2 months ago
1

Father went in for a check up Friday was told he had to stay over night for surgery in the morning 2pm on Saturday now with no surgery and no answer on when it's going to be Update 4pm still no answers 24 hours after the appointment

Karen Obrien
2 months ago
1

Subpar treatment from beginning to end. Love this hospital in the past. Now it makes me ill to think I may ever return. Awful treatment by aides, poorly treated my nurses. Most couldn’t speak English which is a serious problem for me. The food was repulsive. When I was admitted late on Friday night, I could not get bottled water, napkins or alot of other hospital normalcies because they ran out of. Very disgusting.

Sumayaa Mohammed
2 months ago
5

The care and support our grandfather received at Ellis Hospital have been nothing short of extraordinary. For over three weeks, he has been in their care, and throughout this entire time, the staff has consistently gone above and beyond to ensure his comfort and well-being. They never gave up on him, even during the most challenging moments, always striving to keep him healthy and at ease. From the very beginning, the team at Ellis Hospital treated our family with compassion, respect, and kindness. Every member of the staff, from the doctors to the nurses, has been incredibly attentive, offering not only excellent medical care but also emotional support for our family during this difficult time. They truly made us feel like we were not just patients, but people they genuinely cared for. Our gratitude for their efforts cannot be expressed enough. The level of care and dedication shown to our grandfather and to us as a family was nothing short of exceptional. We will forever be thankful for the comfort, professionalism, and kindness they provided during this journey. The team at Ellis Hospital truly made a difference, and we will always remember their unwavering commitment to our loved one’s care.

Sha Mcduffie
3 months ago
1

This hospital needs to be closed.. the only person in here when we arrived, and it's ridiculous how we're just sitting in the waiting room

Paula Harbour
3 months ago
2

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