Terrible customer service. The receptionist was talking to me as if I was dumb but she actually never even attempted to understand my situation and be supportive of it. I don't deserve to be treated like that if I am paying for their services you know
About Greenville Mental Health Center
The Greenville Mental Health Center is located in Greenville, South Carolina. This center operates under the South Carolina Department of Mental Health and accepts Medicaid, Medicare, and select insurance plans. They also offer sliding scale discounts if you qualify.
Their services here are comprehensive and include everything from child, adolescent, and family mental health care to specialized support if you have a co occurring substance abuse disorder.
Care is accessible here, with walk in appointments available and services in Spanish if you require them. They also provide adult acute services, along with community rehabilitation and support services.
If your behavioral health struggles are complex or perhaps you need more robust support that can’t be provided here, you’ll be referred to the appropriate treatment program within this expansive health network.
Integrated Approach to Recovery
As a community healthcare provider, the Greenville Mental Health Center does a good job of providing culturally competent care to the residents they serve. The care team here understands the unique needs of the community and responds with appropriate treatment services and flexible care options.
While this person focused care has often helped reluctant clients seek treatment here, you’ll find that once you do start your treatment track, you’ll be supported by a multidisciplinary team of professionals.
You’ll work with licensed therapists, nurses, and doctors who take a whole person approach to recovery. Physicians will address your medical needs while licensed therapists will help you work through healing and developing essential recovery skills by targeting the root cause of your behavioral health issues.
Evidence Based Practices for Addiction Treatment
As you start your treatment program, you’ll lean heavily into evidence based approaches including dialectical behavior therapy, rational emotive behavior therapy, and motivational interviewing. Through these approaches, you’ll be encouraged and empowered to make healthier life choices to guide your sobriety.
Latest Reviews
Completely unprofessional billing service. They will wait until you have been a patient for YEARS before sending you your first bill, in the form of a collection notice.
Mental heAlth. My. Case worker. Nicole. She. Not. Got .good. She. Makes me. Walk. To bank. With. Bad feet .diabetes I. Have. Epliplzzise. Siccures I. Fall. They. Don't. Give. A. Dam. Her. Boss. Or. April who . To. Talk. To. I. Call clombiama sc. My. Caseworker. Even. Don't. Take. Me .to store. She. Take. Her .favorite clients help me. Rich
Because one is able to be seen here and make monthly payments rather, than pay in full each visit, I have 'bit my tongue' and hung on. I could however write a book just based on the past 12 months experience with them. The last couple of examples should suffice for Google.Two weeks ago, I had an appointment. I called way back last year in December and BEGGED them to not make me wait until the end of January to see the doctor. I explained on the voicemail I left, because you can NOT get a human - ever - that I had just received a devastating diagnosis the month before and I was NOT doing well. I was crying when I left that VM. No one ever returned my calls.So on the day of my appointment, my husband is unable to go with me so I took my service dog. I checked in at the desk and after waiting 15 minutes past my appointment time, I was called to the window. The receptionist stated, "I told the doctor that you have your service dog with you and she said she cannot see you because she is allergic."I immediately began begging ...I offered to meet with her in a lobby; a meeting room that they have (large rooms!), outside; I offered to see ANYBODY else at the clinic but that I needed to be seen. She relays this to the doctor on the phone. Obviously none of this was good enough for the doctor but she did tell her to ask me could I not leave my SERVICE DOG in my car!?!?!?!After I REFUSED to leave my service dog, ALONE, in my car, I was told I would just have to reschedule. As soon as I got home I called the Columbia office supposedly over this location. I explained why I was calling and the lady interupted me to ask which location I was referring to. She then transferred me somewhere. I have no idea where.I had no choice but to leave a VM because no one answered the phone there either. I wrote to the governors office since this is a state agency I was dealing with and they wrote me back and wanted me to give them enough personal information so that 'whoever' they planned on looking into it would be able to "find me in their files".I wrote back and asked who this was they would be giving my identifying info to. They wrote back and gave me a name. I wrote them BACK and asked who this person was and what was their title because I was about to offer up my mental health information and I would like to to to whom I was giving access to and what he was able to do about my situation. Evidently they did not like being questioned because I never heard back from them at all.11 days after I left the VM at the Columbia office and I received an email from someone claiming to work for the SCDMH, supposedly the Greenville office. She wanted to know moe about what happened. I emailed her back, word for word and date by date, everything said and done. She kept writing and wanting this and that, little things. Then she wrote back and wanted a copy ot the letter that a doctor wrote for me 9 years ago 'authorizing" a service dog for my situation. At this point, I told her, "Respectfully ma'am, I am not sending you or anyone else, another thing. You are supposed to be getting me a doctors appointment and you know all you need to know to do that."3-4 days later I got a call from from them very anxious to schedule another doctors appointment. I said okay, when and with whom. She then named the very same doctor who refused to see me because she is 'allergic'. I said so you're going to give me an appointment with the doctor who is allergic to my service dog? Her reply was, "Well it's not that she is allergic, it's just...."Then she FROZE midsentence.There was far more to the story and after I typed it ALL in here, Google explained down at the very bottom UNDER my typing, that I was OVER CHARACTER LIMIT".Suffice to say, if you can afford to go elsewhere, please do...
Rehab Score
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4.6 / 10
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff
Joe James
Executive Director
Peter Camelo
Division Director
Linda Graddy
Mental Health Chief & Counselor
Crystal Barrs
Clinic Director
Contact Information
(864) 241-1040 
124 Mallard street
Greenville, SC 29601
Get Help Now - 864-742-7022
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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Wisher, BA
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