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Instar Community Services

1112 Leslie Avenue Helena, MT 59601
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Instar Community Services MT

About Instar Community Services

Instar Community Services is a drug and alcohol rehab facility located in Helena, Montana. They provide outpatient services to people with substance use disorder. They also provide a residential recovery home for men called Hannon House.

They work with people who struggle with both mental health issues and substance use issues simultaneously. They also offer services to people who have been court-ordered into treatment. They take Medicaid, self-pay, and private insurance.

What to Expect from Your Helena Addiction Treatment

You will start your journey at Instar Community Services with a full assessment to determine a treatment plan. You will have group and individual therapy sessions. They also offer family sessions to help you and your family work together in your recovery.

The staff and administrators work on the principle that there are eight basic dimensions of wellness needed to live a healthy life. They believe a person must have a satisfying, intellectually stimulating career and be financially secure. They strive to ensure that you are physically fit and live in a safe environment. They also work to help you achieve strong social relationships and spiritual and emotional well-being. It’s a holistic approach toward bettering your life, not just putting your addiction behind you.

Justice System Services

People who commit a drug-related crime in Montana must often attend court-mandated therapy. Court orders are given to people who have been convicted of driving under the influence of drugs or alcohol or a violent drug-related crime such as domestic violence.

The staff here is trained in the therapy that will best help you. They also understand the court’s procedures and requirements. They will make sure your paperwork is turned in correctly and on time.

Gambling Addiction

Gambling addiction and substance use often go hand in hand. The counselors here are trained to treat people who have a chronic gambling problem.

Hannon House

In some cases, a person with SUD may need to live in an environment with other people who are going through the same thing they are. Hannon House is a residential treatment home for men.

You will be provided with a bed and three meals a day. You will also be expected to do chores and maintain employment while you are there.

Facility Overview

Bed icon 12
Number of Available Beds

Latest Reviews

jacob howard
1 month ago on Google
1
My stay here at first was very welcoming and helpful. The staff seemed to really care about your recovery and wanted the best for you. As I continued to live here, I noticed certain rules changing randomly and some only being enforced to certain individuals. I was discharged from here due to the fact I forgot to make the staff aware of prescriptions I had received from my doctor's which I was told beforehand was perfectly allowed to take while you stay here. Since I had forgot to let the staff know of these medications, I received a pleasant text from one of the owners stating, "You tested positive for Suboxone and failed to let the staff know of your new prescription medications. Since you are back on your fancy new cocktail you can go somewhere else to swallow that crap. You will be discharged in the morning ." Now this was my first time receiving any sort of communication from this individual and to me really showed an enormous amount of disrespect, I have been on these medications for over 15 years and there is a very good reason why. As far as the Suboxone goes, I have never taken that medication in my life, I did receive a shot in my back which was an opiate, due to a car accident I was involved in a while back, and have the paperwork showing it. If you are one of the lucky individuals here they will show some grace and forgiveness and give you a 2nd chance and let you continue to stay here. I however was not granted that opportunity and was abruptly let known at 9:30pm that I had to pack my bags the next morning. 2nd chances should be gave to everyone or not given at all. Best of luck to anyone who stays here. Clearly the owner doesn't want to acknowledge their are exceptions for some. We'll see if they can fool the MFCU.
Response from the owner1 week ago
This program is a sober recovery house meaning a person is working on themselves without the drugs and "doctor shopping". We are not a cookie cutter program. Residents sign an agreement to inform staff of any new medications. If a person uses drugs/alcohol at Hannon House you may be discharged at staff discretion asap. It is about keeping the men safe who are working towards a clean and sober life. I always say as the owner. " You can fool the fans but not the players."
Prickly Frog
1 month ago on Google
1
Staff are rude and need to better customer service skills.
Sab Reese
1 month ago on Google
1
Very disheartening for staff to be rude when someone is seeking information about their services.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

Addiction recovery based on 12 step program models emphasize emotional, psychological, and spiritual growth. The 12 step recovery strategy depends on intensive peer support, including regular attendance at group meetings, which are anonymous, free, open to the public, and available 365 days per year in most communities. Participants also receive one-on-one mentoring from a self-selected peer sponsor as they work through the 12 steps of recovery, which relate to self-awareness, forgiveness, accountability, and acceptance.

sober-living iconSober Living Homes

Each sober living home in Montana maintains strict rules that residents must follow. This structured environment is designed to provide a safe place of support and accountability for residents to establish and maintain sobriety. To remain in the halfway house, residents must pay their own rent, which varies by location. Some homes include utilities and other services, which can make sober living homes quite affordable.

24-hour icon24-Hour Clinical Care

Withdrawing from drugs or alcohol on your own can be difficult and even dangerous. That's why detox facilities offer 24-hour clinical care in Montana to manage this process for you. Withdrawal symptoms can lead to heart palpitations, seizures, or other severe reactions. However, in a supervised clinical setting, medical staff are available to treat these symptoms and allow you to safely detox and overcome drug dependence.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Part of drug and alcohol addiction treatment is the use of individual therapy to encourage a collaborative process between the therapist and the patient. This helps uncover the root causes of substance use and address the personal experiences and emotional struggles that may drive addictive behavior. Ultimately, patients gain insight and develop new coping skills to support recovery.

Trauma therapy helps you process traumatic events that you may have witnessed or experienced. This is the first step to healing from these events, integrating them into a more coherent narrative, and improving your resilience.

Family therapy offers a platform for open and honest dialogue about the challenges that addiction has created within the family unit. Using guided sessions, your therapist helps family members develop healthy communication skills and address unresolved issues. By working together, families can help support their loved one's sobriety.

Life skills are the foundational abilities you need to manage day to day life and stress. They are a set of interpersonal and psychological skills that allow you to navigate challenges and perform necessary tasks. Training in these skills is incorporated into drug rehab to equip you for success in recovery.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Terri Russell, LAC

Clinical Director & President

Megan Moody

Treasurer

Robert Stewart

Secretary

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Montana

Contact Information

Building icon

1112 Leslie Avenue
Helena, MT 59601

Fact checked and written by:
Eliza Gale
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Helena

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Reviews of Instar Community Services

4/5 (28 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

jacob howard
1 month ago
1

My stay here at first was very welcoming and helpful. The staff seemed to really care about your recovery and wanted the best for you. As I continued to live here, I noticed certain rules changing randomly and some only being enforced to certain individuals. I was discharged from here due to the fact I forgot to make the staff aware of prescriptions I had received from my doctor's which I was told beforehand was perfectly allowed to take while you stay here. Since I had forgot to let the staff know of these medications, I received a pleasant text from one of the owners stating, "You tested positive for Suboxone and failed to let the staff know of your new prescription medications. Since you are back on your fancy new cocktail you can go somewhere else to swallow that crap. You will be discharged in the morning ." Now this was my first time receiving any sort of communication from this individual and to me really showed an enormous amount of disrespect, I have been on these medications for over 15 years and there is a very good reason why. As far as the Suboxone goes, I have never taken that medication in my life, I did receive a shot in my back which was an opiate, due to a car accident I was involved in a while back, and have the paperwork showing it. If you are one of the lucky individuals here they will show some grace and forgiveness and give you a 2nd chance and let you continue to stay here. I however was not granted that opportunity and was abruptly let known at 9:30pm that I had to pack my bags the next morning. 2nd chances should be gave to everyone or not given at all. Best of luck to anyone who stays here. Clearly the owner doesn't want to acknowledge their are exceptions for some. We'll see if they can fool the MFCU.

Response from the owner
This program is a sober recovery house meaning a person is working on themselves without the drugs and "doctor shopping". We are not a cookie cutter program. Residents sign an agreement to inform staff of any new medications. If a person uses drugs/alcohol at Hannon House you may be discharged at staff discretion asap. It is about keeping the men safe who are working towards a clean and sober life. I always say as the owner. " You can fool the fans but not the players."
Prickly Frog
1 month ago
1

Staff are rude and need to better customer service skills.

Sab Reese
1 month ago
1

Very disheartening for staff to be rude when someone is seeking information about their services.

Justin Porter
2 months ago
5

Very warm and welcoming. They truly care about the sober community and did everything to set me up for success. From helping me get food my first night to helping me get a new Physician, help with Food Stamps, and so much more! I feel blessed to call this place my home.

Blair Nading
2 months ago
5

I loved my time at the Hannon House. They helped me reach every goal I wanted to achieve and helped me become a better human being. The facility is spacious and clean and comfortable and the staff are some of the best people I've ever met. Bob and Terri, Ryan and Dawn, Damien THANK YOU GUYS!!!

Response from the owner
Wow thanks for the amazing review We all need more encouragement in this world.
Crystal
2 years ago
5

Heather Akins
2 years ago
5

Updated : Problem fixed with quick response very very satisfied with Terry Russel and the Instar Community Thank you and God Bless all still stuck In chains of addiction !!

Frank Medina
3 years ago
5

This place is a wonderful experience for someone who needs help getting o your feet.. it's hard to find people like this in the world 🌍 today.. theses guys really care about you here and help you every step of the way...

Joshua Poynter
3 years ago
5

First of all the bad review was bullcrap, if your not serious about getting straight, and you can't take the advice and change your life, you dont get on Google review and try to trash the people that were helping you. Next Damian and Ryan are beast at their jobs it takes alot to deal with grown men, who are learning how to be grown men, all the time. Even big josh is patient and on point when it comes to his job. Terri and Bob, man I can't say enough I was a mess and still a mess half the time. But they and their program saved my life. I learned new ways to cope with tragedies and to change my behavior based on principles and not emotions. Not everyone can create doors in people's lives where all they have had before were walls. Bob and Terri can. So yeah they were key in my recovery. I love em. What they have designed , here in montana to me is what I call family. Thank you

Thomas Conley
3 years ago
5

The Hannon house has helped me discover who I want to be as a person and have also provided just enough structure to my life to give me a sense of stability. I'm truly greatful for the Hannon house and without their support I may have never gotten out of prison. People like Bob and Teri make me want to be a better person.

Josh DeGeorgio
3 years ago
5

I would give them ten stars if I could ... Great program and great environment to get back on your feet and open up opportunities to change regain everything list to addiction. They helped me in my addiction battle , in my legal matters in my financial situation and also my spiritual journey to get to were I am now . Better then I've been in like anger then I can remember and happy thank you Instar

Kaleb Verley
3 years ago
5

I've been doing this over 12 years since I was 16 years old and have been through almost every d.o.c. program there is and have relapsed everytime. Instar and the Hannon house is by far the best program I have ever been to.. I am doing the best I have ever done in my entire life and I wouldn't be where I am today without everyone at instar especially Ryan Lehman. Everybody was completely against me getting out and actively advocating against it due to my criminal history but Ryan stood up for and vouched for me and did everything he could to help me get into the Hannon house.. instar literally saved my life by giving me this opportunity and with the help of the treatment they provide through one on ones and groups I have managed to not only maintain sobriety but to pull my life together and actually succeed and realize that I want something better than what I have been allowing myself to have. I just want to thank everyone there for actually caring and going out of their way to show me a better life and to help me obtain it.

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