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UNC Health Johnston

509 North Brightleaf Boulevard Smithfield, NC 27577
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Johnston Memorial Hospital NC 27577

About UNC Health Johnston

UNC Health Johnston, located in Smithfield, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intervention services. Specialty rehab programs at UNC Health Johnston include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults. Patients at UNC Health Johnston will find the private transportation allows for discreet and convenient travel to appointments and the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers. UNC Health Johnston has received accreditations from The Joint Commission.

Facility Overview

Bed icon 221
Number of Available Beds

Latest Reviews

Randy Menken
3 weeks ago on Google
5
I had numerous trips to the E.R. over the course of last year. I was diagnosed with AFIB and until I had my ablation I ended up in there a lot. I wanted to take the time to say that the staff tried their best each and every time to help me get my heart back on track in a timely manner. They genuinely seemed to care and did the best they could even when they were swamped with patients. Trips to the ER are never fun and having to wait a long time can sometimes be frustrating but I wanted to take a moment to show some appreciation to the Nurses and Doctors. Thank you for taking the time to help.
Response from the owner1 week ago
Hi Randy, thank you for your kind words. We look forward to sharing this positive feedback with our team.
Brenda Auld
1 month ago on Google
1
Do not go here unless you want issues with getting your procedure approved! My insurance approved, but it goes to hospital insurance reviewers as well. I had two procedures have to be rescheduled because if this. And when they call you to tell you they don’t have insurance approval they don’t tell you it’s their board! I spent hours trying to find out was wrong and finally did on the second one. I ended up going to another hospital and things were approved quickly and smoothly . I will never go back there again!
Response from the owner1 week ago
Hi Brenda, we apologize if you or anyone else had a less-than-ideal experience with us. If you are willing, please contact our Insurance Verification staff at 919-938-6603 to speak with a hospital representative directly about your issue. Thank you.
Charles Sasser
1 month ago on Google
5
My recent visit and experience was with my father in the ER. The staff involved with his care was compassionate and professional. They were able to recognize quickly that he would need to be transferred to Rex for further intensive care and made that happen asap.
Response from the owner1 week ago
Hi Charles, thank you for your kind words. We look forward to sharing this positive feedback with our team.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

UNC Health Johnston works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

inpatient iconInpatient

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

heart-hands iconIntervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

medically-assisted-detox iconMedically Assisted Detox

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you reclaim your life after experiencing or witnessing a traumatic event. Therapists help to process these memories, which promotes emotional healing and reduces anxiety in social situations. This improves your overall well being and increases your self confidence.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Tommy Williams

CEO

Ruth Marler

COO & Chief Nursing Officer

April Culver

VP, External Affairs

Kyle McDermott

VP, Support Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

509 North Brightleaf Boulevard
Smithfield, NC 27577

Rehab in Cities Near Smithfield

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Reviews of UNC Health Johnston

2.6/5 (389 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (389 reviews)
Randy Menken
3 weeks ago
5

I had numerous trips to the E.R. over the course of last year. I was diagnosed with AFIB and until I had my ablation I ended up in there a lot. I wanted to take the time to say that the staff tried their best each and every time to help me get my heart back on track in a timely manner. They genuinely seemed to care and did the best they could even when they were swamped with patients. Trips to the ER are never fun and having to wait a long time can sometimes be frustrating but I wanted to take a moment to show some appreciation to the Nurses and Doctors. Thank you for taking the time to help.

Response from the owner
Hi Randy, thank you for your kind words. We look forward to sharing this positive feedback with our team.
Brenda Auld
1 month ago
1

Do not go here unless you want issues with getting your procedure approved! My insurance approved, but it goes to hospital insurance reviewers as well. I had two procedures have to be rescheduled because if this. And when they call you to tell you they don’t have insurance approval they don’t tell you it’s their board! I spent hours trying to find out was wrong and finally did on the second one. I ended up going to another hospital and things were approved quickly and smoothly . I will never go back there again!

Response from the owner
Hi Brenda, we apologize if you or anyone else had a less-than-ideal experience with us. If you are willing, please contact our Insurance Verification staff at 919-938-6603 to speak with a hospital representative directly about your issue. Thank you.
Valerie Dorman
1 month ago
5

Charles Sasser
1 month ago
5

My recent visit and experience was with my father in the ER. The staff involved with his care was compassionate and professional. They were able to recognize quickly that he would need to be transferred to Rex for further intensive care and made that happen asap.

Response from the owner
Hi Charles, thank you for your kind words. We look forward to sharing this positive feedback with our team.
Jim P
1 month ago
1

I made an appointment for an x ray in may for July then they call me back the day before and try to reschedule. I am going to go somewhere else

Response from the owner
Hi Jim, we apologize if you or anyone else had a less-than-ideal experience with us. If you are willing, please contact our Care Line at 919-938-7443 to speak with a hospital representative directly about your experience. Thank you.
Shawn Lyon
1 month ago
3

I had to go here last week for a medical emergency and I was treated like a regular person didn't even need to be seen I was not in good shape before I got there and also when I was there I wasn't taken seriously I saw the PA instead of the real doctor no mri of my head was done when I told them I felt numb and my head hurt all I got was EKG and fluids and pushed me out the door have a nice day i didn't even really get that the nurse I had seemed like I was a bother and she hated her job the tech I had was very nice but between the nurse and the PA I hope I don't have to go there again for awhile I only go there when i have to and I needed help I shouldn't be treated like that insurance no insurance what happened to patient care I wasnt nasty to them or anything I didn't even wona waste my time arguing I just said screw this and left when they gave me the discharge paperwork after the ive and the wires got ranked off me if I get them again in near future I will make sure I ask for someone else or I'll just go somewhere else

Response from the owner
Hi Shawn, we apologize if you or anyone else had a less-than-ideal experience with us. If you are willing, please contact our Care Line at 919-938-7443 to speak with a hospital representative directly about your experience. Thank you.
Wendy Ayala
1 month ago
5

Jude Fitzhugh
1 month ago
5

Helga Mcmullen
1 month ago
4

Lyssie S
2 months ago
1

I wouldn’t recommend this place at all. I had a mold breakout in my apartment and got really sick so I had to go and I also had a bad migraine. They said I was crazy because of my “anxiety” and past records and sent me straight to behavioral unit. No one believed me because of the mold and they misdiagnosed me with paranoia schizophrenia and indicated I was delusional and hallucinating even though I never was. Then changed my records to say it wasn’t paranoia it was psychosis. I’m pretty sure they also didn’t give me back my last insurance card. If another incident happens I’m going to Raleigh and no I’m not speaking to the hospital directly about this… but yeah those who are on google and seeing this I feel like this hospital has definitely gotten worse over the years and i would not recommend going here.

Response from the owner
Hi Lyssie, we apologize if you or anyone else had a less-than-ideal experience with us. If you are willing, please contact our Care Line at 919-938-7443 to speak with a hospital representative directly. Thank you.
Dirty deeds Window tint & mobile car wash
2 months ago
5

This Dr and staff did more for me in a hour than my family Dr and a orthopedic specialist could. These folks are on the job

Response from the owner
Hi, thank you for your kind words. We look forward to sharing this positive feedback with our team.
Liesl Schwoebel
2 months ago
1

My husband was taken to Smithfield ER by ambulance in extreme pain. We were basically left in a room with limited interaction with any staff. They had Xray and CT scans done and said they saw some things but didn't see anything suggesting why he was in pain. Then we were told there was nothing else they could do for us or to manage his pain and sent us home (after 5 hours). We were never seen by a doctor, only a PA. I asked about an MRI and they said the ER doesn't do that (which was a lie). Fast forward to now where MRI we had done days later shows herniated disk as well as a concerning spot. His pain and suffering could have been moderated and treatment could have been started almost a week earlier.

Response from the owner
Hi Liesl, we apologize if you or anyone else had a less-than-ideal experience with us. If you are willing, please contact our Care Line at 919-938-7443 to speak with a hospital representative directly. Thank you.
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