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Lakeland Regional Health

1324 Lakeland Hills Boulevard Lakeland, FL 33805
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Lakeland Regional Health  FL 33805

About Lakeland Regional Health

Lakeland Regional Health — Harrell Family Center for Behavioral Health is a nonprofit behavioral health and substance abuse rehabilitation clinic in Lakeland, Florida, near the shore of Lake Parker. They offer a range of comprehensive mental health and addiction services designed to help patients recover physically and emotionally. They serve clients of all ages.

The Harrell Family Center for Behavioral Health is designed with client comfort in mind. They utilize natural sunlight and open, quiet spaces to create a calm and soothing environment for healing. Services offered include:

This hospital has a 96 bed unit for inpatient treatment. Clients reside at the hospital during the program, where staff can watch and assist them 24 hours a day. In addition to traditional talk therapy, this hospital offers experiential therapy and provides residents with an on site gym.

The outpatient program can be used as a step down following inpatient treatment or independently by clients with mild symptoms. For this program, clients visit the campus on a regular schedule to meet with their care team and participate in treatment while continuing to live at home. Clients in the outpatient program have access to meditation rooms.

Family members of clients are encouraged to participate in treatment. Friends and family can play vital roles in a client’s recovery and continued sobriety. Family education, support, and therapy programs are available.

Latest Reviews

Youness Amekraz
2 months ago on Google
1
I would say one of the worst hospital I ve ever been inNot much to say, just they don t care about patients even if you re dying, I had really bad kidney stones pain and they made me wait for over four hours , and problem is the waiting room for emergency is full with patients in bad bad conditions and seems no one cares
Brittany Garcia
2 months ago on Google
1
Last night my daughter had a very bad allergic reaction. She is 2.5 with Rett Syndrome, Asthma, gtube fed among other issues. I gave Benadryl & famotidine at home. I brought her in and we were taken to a room. After almost 30 minutes and continued facial swelling, no one had been in the room yet. However, all of the nurses were sitting at the station gossiping about who's married, what age this person got married, "yeah this person was married at 16, but divorced already." At this time, I grabbed her up & drove her to the new hospital right down the road where she was immediately taken back and given adequate treatment. This hospital has gone down hill very quickly.
Hector Gonzalez
2 months ago on Google
5
I am forever grateful for everyone that works here. Still healing from my motorcycle accident, but I love how fast and how much they cared for me. Words can t describe how happy I am with them. Thank you for everything you did for me. I was staying in C5 208 and Nicole and Annie where my nurses.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Timothy J. Regan, MD

President

Ana Kalman, MBA, CHCIO

COO

Scott W. Dimmick, SPHR, SHRM-SCP

Senior VP

Lance Green, CPA

Executive VP, CFO

Jonn D. Hoppe

Executive VP, Chief Legal Officer

April Novotny, RN, MSN, CENP, PhD

VP of Clinical Services

Stacy Bolton

VP, CIO/Chief Technology Officer

Hal Escowitz

Chief Quality Officer, Chief Medical Informatics Officer

Contact Information

Phone icon (863) 687-1100
Building icon

1324 Lakeland Hills Boulevard
Lakeland, FL 33805

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Lakeland

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Reviews of Lakeland Regional Health

2.8/5 (100 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.8 (100 reviews)
Zach (Uchi_mata88)
6 days ago
1

This hospital is terrible. We have lived in Lakeland for close to 8 years. Myself and my significant other have tried to go to this hospital twice for two different emergencies at two different points of time. The first emergency was with me. I was having severe abdominal pain. I went to LRH for this pain. They admitted me to the ER and said it was appendicitis. They sent me to surgery. I woke up from surgery and found out they didn't even take the appendix out. Instead they fitted me with a drain tube to drain excess fluid in my gut for the next month. They sent me home with this drain tube for the next month. I then got an infection and was septic due to the fact they forgot to prescribe me the antibiotics I needed. I had to go back to the ER basically dying from sepsis. They thankfully stabilized me but still couldn't figure out what was the root cause of my gut pain. They admitted me to the hospital and i was waiting 2 days for a gastroenterologist to come to my room and see me. On the second day waiting we lost faith in this hospital and signed myself out AMA. Went to advent health in Orlando and m they immediately got to work testing me. Turns out i had Crohn’s disease and had a partial blockage in my intestine. Had surgery to remove it and have been healthy ever since. Thanks to Advent Health, they saved my life. Whereas Lakeland Regional Health almost killed me with sepsis and negligence. The second horrible experience with this hospital was just recently 6/6/25. My girlfriend whom i live with was experiencing stroke like symptoms. We took her to ER at Lakeland Regional Health they ordered a CT scan and veinogram. They found what they suspected may be a blood clot in her brain. They said they needed to do an MRI immediately to confirm. Well, immediately meant waiting 2 days. On the second day we signed her out AMA. We took her to Advent in Tampa and they had her in an MRI machine within an hour of arriving. Please be careful at this hospital. Advocate for your health and your love ones health. They simply do not care about patients here. I would suggest no one comes to this hospital. Go to Advent or Tampa General.

Jimmy Figueroa
1 week ago
1

Nurses and PCAs are constantly playing on their phones and are very rude. Two new hospitals are coming to the area soon.

luis millan
1 week ago
1

Went to the emergency room on May 31st 2025 oh around 3:00 p.m. and the doctors in the ER at that time or not competent to be a doctor they just want to paycheck they Don't really check you out they didn't do anything for me they didn't even give me IV when I was dehydrated they didn't give me a urine test when I told him I had a UTI just gave me antibiotics they didn't even check me out they took flood it could figure out what's wrong with me and they dismiss me and like an hour said bye see you so they could go home and get a paycheck the doctors in Lakeland regional emergency room or not that good they need to find more doctors they care about their patients instead of dismissing them bye we don't see nothing okay bye-bye or you don't have insurance or you ain't the right color I don't know you ain't Rich enough I don't know what it is with them people but they did nothing for me nothing they sent me on my way with no answers about my dizziness loss of taste and smell for 11 months with no answers two times I went there but nobody can figure nothing out because no doctor in Lakeland regional ER is a competent if you want to be a doctor be a doctor if you don't don't be a doctor because you should do stuff and be there for your patient not for money and this hospital is all about money and the people in it

Response from the ownerInvalid relative date format:
Hi Luis,<br>We appreciate you taking the time to share your concerns with us. We have forwarded your concern to the appropriate department for further attention to this matter.<br><br>Our goal is to meet your expectations for your care experience. Although we cannot change the experience you had, we appreciate your feedback and will work to correct these concerns going forward.<br><br>Thank you,<br>Lakeland Regional Health
Mehdi M. Abrache
2 weeks ago
2

Minimal service and lack of directional signage. Would never recommend unless it’s an emergency, then we have no choice! Once again, another terrible experience but this time, 5/28/25 with Dr. Rivera for my Father’s colonoscopy: Very poor planning and inconsiderate of people’s time. We arrived at 10:30am for our 11am pre appointment and eventually our 1pm procedure. Now, going on 3pm, we are still waiting for my father’s colonoscopy appointment. I would not recommend this facility due to the lack of quality service versus filling their waiting rooms to capacity to generate more revenue. Very unfortunate and several other patients in the waiting area for over 3 hours or more!

Response from the ownerInvalid relative date format:
Hi Mehdi,<br>We appreciate you taking the time to share your concerns with us. We have forwarded your concern to the appropriate department for further attention to this matter.<br><br>Our goal is to meet you and your family's care experience expectations. Although we cannot change the experience you or your loved one had, we appreciate your feedback and will work to correct these concerns going forward.<br><br>Thank you,<br>Lakeland Regional Health
Karrie Schabroeck
2 weeks ago
5

I went in for pain on my right side, turns out it was an appendix issue. I had an appendectomy. I showed up on a Thursday in the ER the staff was very professional and attentive. They admitted me and I met the nursing and technician staff the were exceptional with their care and genuine concern. I had my surgery on a Friday the surgeon and anesthesiologist were awesome. She made her own sound effects. I was discharged on Saturday I would say all around they made my hospitalization a pleasant one.

Response from the ownerInvalid relative date format:
Hi Karrie,<br>We appreciate you taking the time to share your experience with us, and we are thrilled to hear that you had a positive one! Thank you for trusting us to care for you!<br><br>Thank you,<br>Lakeland Regional Health
Ashlie Gregory
3 weeks ago
2

No parking for emergencies. Had to park in a dirt lot 3 blocks away to check into the ER. Absolutely ridiculous.

Response from the ownerInvalid relative date format:
Hi Ashlie,<br>We appreciate you taking the time to share your parking concerns with us. We have forwarded your concern to the appropriate department for further attention to this matter.<br><br>Our goal is to meet your expectations for your care experience. Although we cannot change the experience you had, we appreciate your feedback and will work to correct these concerns going forward.<br><br>Thank you,<br>Lakeland Regional Health
kyle rice
3 weeks ago
1

The ER here is an absolute joke.The nurses are making fun of people and being super out a pocket rude the one nurse Steven is 100% awesome he sees how nasty these 3 lady's are being the picture of the lady I'm posting is the nastiest of them all and she's a lead nurse!!!! This is 100% Unacceptable i've been here for 6 and a half hours and they continuously tell me they're going to give me pain meds. I'm in Paine on a level 10!!! And they know it!!!

Response from the ownerInvalid relative date format:
Hi Kyle,<br>We appreciate you taking the time to share your concerns with us. We have forwarded your concern to the appropriate department for further attention to this matter.<br><br>Our goal is to meet your expectations for your care experience. Although we cannot change the experience you had, we appreciate your feedback and will work to correct these concerns going forward.<br><br>Thank you,<br>Lakeland Regional Health
Melissa McCarter
3 weeks ago
5

My Husband is currently in the hospital. The whole nursing staff is great and very helpful. I call to check on my husband and they are very happy to inform me of my Husband's progress. They work hard and they really care about their patients.

Cathy White
3 weeks ago
5

To those bad experiences I had them too and I gladly sacrificed my bad experiences for my husband's good experiences at this hospital because those doctor's saved his life and the best of nurses too.

Don Turner
1 month ago
5

I had the misfortune of a recent health issue that required a 5 day stay in Lakeland Regional Hospital. I hate hospitals! However, I have never been treated so respectfully, professionally, and like I was King for a week by the nurses in the ICU (Katie and her intern), and on the 4th floor (Cardia surgical unit I think). With previous experiences that were not so pleasant, thanks to Dr. Kaviesh as well.

Response from the ownerInvalid relative date format:
Hi Don,<br>We appreciate you taking the time to share your experience with us, and we are thrilled to hear that you had a positive one! Thank you for trusting us to care for you!<br><br>Thank you,<br>Lakeland Regional Health
Tyler
1 month ago
5

They took care of me in the ER extremely quickly even though it was busy. The beds are comfortable and patients are taken care of quickly. This will be my choice for future emergencies and I’m already changing mu doctors to the Lakeland regional ecosystem.

Response from the ownerInvalid relative date format:
Hi Tyler,<br>We appreciate you taking the time to share your experience with us at our emergency department, and we are thrilled to hear that you had a positive one! Thank you for trusting us to care for you, and we look forward to continuing to care for you in the future!<br><br>Thank you,<br>Lakeland Regional Health
Cameron Strine
1 month ago
1

DO NOT come to this hospital for labor & delivery. Our experience on L&D was absolutely traumatizing. My wife and I came here for delivery and thankfully she and our beautiful baby boy are fine now despite what we endured. My wife labored for over 80 hours. During this time, she had slow progress and excruciating pain to indicate something was wrong. She was denied an epidural, given nothing but ice chips for 30 hours in anticipation of a c-section and then denied a c-section, and basically forced to attempt vaginal delivery. Eventually an epidural was reluctantly provided but did not adequately address her pain because something was clearly wrong. Also, the epidural was torn by the nursing staff and had to be completely redone. My wife’s pain was mismanaged and her wishes denied throughout this process. After pushing for 2 hours, my wife realized she would not be able to deliver vaginally, as we originally suspected, and a c-section was finally provided but again with great reluctance. At one point on the day of delivery, a nurse anesthetist came into her delivery room and pointed out several things that were not being monitored by the nurses: she had been having high blood pressure, dark colored urine, and come to find out as they stitched up her c-section, her blood panel results were delivered to the OR and she had severe pre-eclampsia. This condition could have caused her and the baby to die if it had continued untreated. The signs of this condition were missed by the neglect of certain medical staff. By the grace of God my wife is now on the mend but swears the pain she has during recovery of her surgery is NOTHING compared to what she endured during labor (even after the epidural). My wife’s sister, who is a pediatric CVICU nurse, who had also recently given birth, was in the room for the entire process and said she has never seen anything like this in her career. Unfortunately we have now heard stories after the fact of this hospital and how it operates, but if we can spare even one person from having our experience, then this review is worth my time to write.

Response from the ownerInvalid relative date format:
Hi Cameron,<br>We appreciate you taking the time to share your concerns with us. We have forwarded your concern to the appropriate department for further attention to this matter.<br><br>Our goal is to meet you and your family's care experience expectations. Although we cannot change the experience you or your loved one had, we appreciate your feedback and will work to correct these concerns going forward.<br><br>Thank you,<br>Lakeland Regional Health
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