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Millwood Hospital

1111 North Cooper Street Arlington, TX 76011
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Millwood Hospital The Excel Center of Arlington TX

About Millwood Hospital

They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient.

Specialty rehab programs at Millwood Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Patients at Millwood Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Millwood Hospital has received accreditations from The Joint Commission.

Latest Reviews

Ashlie rodriguez
2 months ago on Google
1
Wow... This place is sooooo traumatizing. But at least they put me on some meds to get me straightened out. Ms. Maxine was amazing and truly has the most kind heart! If it weren't for her I don't think I could have made it 11 days in here.
Response from the owner2 months ago
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://millwoodhospital.com/contact-us/. Thank you again.
Micheal Smiley
2 months ago on Google
5
My stay was great I meet some nice people Maxine was the best
Response from the owner2 months ago
We think we have an amazing staff too! It's always nice to see messages like this. We hope you have a great day.
User Not Found
2 months ago on Google
5
It was an interesting and fulfilling experience. The genuine love and care from staff like Ms. Maxine, Ms. Olga, and Ms. Cece made all the difference.❤️
Response from the owner2 months ago
Thank you for sharing your feedback. It’s wonderful to hear positive comments about Ms. Maxine, Ms. Olga and Ms. Cece.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Location

Accepted Insurance

Millwood Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Peer support is an important aspect of group therapy sessions for drug and alcohol addiction. As you and your peers share stories and encourage each other, it fosters a sense of community and belonging that helps you process your feelings and reduces the sense of isolation that is associated with addiction.

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Robert Bennett, MD

Medical Director

Farida Ali, MD

Physician

Syed Bukhari, MD

Physician

Hemant Day, MD

Physician

Rupinder Bhatia, MD

Physician

Louis Costello, MD

Physician

Shahzad Saeed Allawala, MD

Physician

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1111 North Cooper Street
Arlington, TX 76011

Reviews of Millwood Hospital

2.6/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.6 (100 reviews)
Ashlie rodriguez
2 months ago
1

Wow... This place is sooooo traumatizing. But at least they put me on some meds to get me straightened out. Ms. Maxine was amazing and truly has the most kind heart! If it weren't for her I don't think I could have made it 11 days in here.

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://millwoodhospital.com/contact-us/. Thank you again.
Micheal Smiley
2 months ago
5

My stay was great I meet some nice people Maxine was the best

Response from the owner
We think we have an amazing staff too! It's always nice to see messages like this. We hope you have a great day.
User Not Found
2 months ago
5

It was an interesting and fulfilling experience. The genuine love and care from staff like Ms. Maxine, Ms. Olga, and Ms. Cece made all the difference.❤️

Response from the owner
Thank you for sharing your feedback. It’s wonderful to hear positive comments about Ms. Maxine, Ms. Olga and Ms. Cece.
LaJuana Paige
2 months ago
5

Hello my brother was admitted a few weeks ago he doesn't have access to a computer or phone so im writing this for him, my Brother has been dealing with mental issues all his life, he said that one of your workers there was really patient and understanding with him, she went above and beyond even when he was being an ass ( his words) and i must say even when i came to visit him I met her for a quick second and she was so awesome! so big shout out to Ms Maxine thank you for caring and thank you for doing a wonderful job I wish it was more people out there like you!

Response from the owner
It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you and your brother are doing well!
Jason Allen
2 months ago
5

Maxine, Leah, Brielle and Brie made my time at Millwood Hospital enjoyable and easy

Response from the owner
Thank you for recognizing Maxine, Leah, Brielle, and Brie. We’re glad to hear this feedback and will pass along your comments.
Walkena Duvall
2 months ago
3

My brother was a patient hear. My only issue is no one answers the phone once it’s transferred to speak to the patient.

Response from the owner
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.millwoodhospital.com/contact-us/. Thank you for reaching out.
tamica hinkson
2 months ago
3

My experience at Millwood wouldn’t be the same without the techs. Leia,Maxine and I forgot the other techs name. They really hold that place down.

Response from the owner
Thank you for highlighting Leia and Maxine. We will share your kind words with them.
Zach Allen
2 months ago
1

It looks like a prison on the outside. Inside its straight out of One Flew Over the Cokoos Nest. We were sent from our county because they were ready for me. So we arrive and the lobby is loud and overstimulating with 2 TVs playing different things. We waited over an hour in this obnoxious lobby. Finally, we're taken back to an assessment room where the nice guy said it would be another 30 minutes to an hour for assessment. He left. Then began 6 hours of pure hell. Waiting in that small, cold room. No phones. Nobody ever came to check on us. The guy in the room next to ours was on a stretcher, tied down. But left alone in his room. Finally, my mother flagged someone down. And said we wanted to leave. They had to involve the police to let me leave before I was even admitted. They let me leave finally. But this place was NOT safe, and not conducive to my mental health. I am glad I made the choice to leave before I was stuck there. I will seek help elsewhere.

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.millwoodhospital.com/contact-us/. Thank you again.
Ken Kramer
2 months ago
1

If I could give negative stars, I would. Everyone warning you about this place is absolutely right — the nurses yell throughout the night, slam doors, and show zero regard for patient well-being. Group time is more about letting patients pick music to play instead of getting real help. The doctors spent maybe 10 min with me, declared me mentally ill then attempted to prescribe heavy sedatives just one day before I was scheduled to meet with my attorney, and they even filed what appear to be fraudulent documents with the court. To top it all off, I was sent home with two patient files that included personal, confidential information — a massive HIPAA violation. If you or a loved one is seeking genuine care or support, this is NOT the place to go. What happened here was not only unethical — it was dangerous.

Luke Valdiviez
2 months ago
3

Maxine, Leah, Stephen, and some of the night techs were amazing. The overall bureaucratic system was pretty sucky though, 3/5.

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://millwoodhospital.com/contact-us/. We hope to hear from you soon.
Celeste C
2 months ago
4

I felt welcomed and accepted but the last night a nurse forgot my medicine…

Response from the owner
We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.millwoodhospital.com/contact-us/. Thank you.
Arlene Marshall
2 months ago
1

This place almost killed me. I told them I was aligence to something and force me take it. Staff made fun of me for my disability. I felt more suicidal here then ever before. Don't send love ones here.

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://millwoodhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline™ at 988.
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