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Northeast Baptist Hospital – ACE Unit

8811 Village Drive San Antonio, TX 78217
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Northeast Baptist Hospital TX 78217

About Northeast Baptist Hospital – ACE Unit

Northeast Baptist Hospital – ACE Unit, located in San Antonio, Texas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Northeast Baptist Hospital – ACE Unit include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Northeast Baptist Hospital – ACE Unit has received accreditations from The Joint Commission.

Latest Reviews

veronica palos
2 months ago on Google
5
Wound care/hb department is awesome!!!
Response from the owner2 months ago
Thank you for your positive feedback, Veronica. We are thrilled you had a great experience.
Carole Toth
2 months ago on Google
5
Amanda E. on Joint Club Very helpful, warm and friendly. Her smiling face made my day
Response from the owner2 months ago
Carole, we appreciate the recognition and will do our best to keep up the great work!
Bennz Bermea
2 months ago on Google
1
Worst hospital ever bro.. definitely don t go endless you like being mistreated and ignored.. go to university hospital it s way better!!
Response from the owner2 months ago
Hi Bennz, we d like to learn more about your experience. Can you please email your contact information, patient's name and more details of your concern to patientexperience@tenethealth.com so we can get in touch with you?
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Matthew Stone

CEO

Kristen Lemus, MSN, MHa, RN

Chief Nursing Officer

Sowjanya Mohan, MD

Chief Medical Director

Charles Handley

CFO

Stepahnie Talley

Chief Human Resources Officer

Tripp Lyles

Chief Strategy OFficer

Rebekah Batot

Chief Compliance Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9209

Contact Information

Phone icon (210) 297-2725
Building icon

8811 Village Drive
San Antonio, TX 78217

Rehab in Cities Near San Antonio

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Reviews of Northeast Baptist Hospital – ACE Unit

3/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Janie Martinez
1 week ago
5

Wound care clinic is top notch. Excellent Dr. McKenzie andher team amazing and compassionate very amazing team. I'm💯 satisfied with the care they gave me. Thanks

Response from the ownerInvalid relative date format:
Janie, thank you for sharing your review with us. We appreciate the positive feedback. <br>
Joann DeLuna
1 week ago
5

went to the NEBaptist ER on 6/1/25 and was attened to by RN Brenda and Dr C Wade. both were extremely friendly and caring, while attending to my medical needs. i would highly recommend this hospital. D de Luna

Response from the ownerInvalid relative date format:
Joann, thank you for sharing your review with us. We appreciate the positive feedback. <br>
Lesley Watson
1 week ago
5

The PCA filecia at CVU, thank you for taking care of me. She have an amazing and outstanding attitude. Filecia make sure I was well taken care of and I know that she's taking care of others but when I call she attend to me in time. I dedicate my love to her

Response from the ownerInvalid relative date format:
Lesley, we appreciate the recognition and will do our best to keep up the great work! <br>
Sandra Wiegartz
1 week ago
5

To me Nicole is amazing. She helped me with things and a lot of people wouldn’t help you when you’re in a hospital. I greatly appreciate her help. She’s an amazing person.

Response from the ownerInvalid relative date format:
Hi Sandra, we’re really grateful and appreciate you taking the time to share your feedback with us. <br>
Christopher Johnson
2 weeks ago
5

Great staff in the maternity portion of the hospital. My wife delivered here and even though the staff was somewhat under manned, they were very attentive and willing to help if they were called. With that being said, there were only 8 rooms in the maternity ward and it is a NICU 2 I believe so it can't handle more severe cases but regardless, great service.

Response from the ownerInvalid relative date format:
Christopher, thank you for sharing your review with us. We appreciate the positive feedback. <br>
Ny'Keshia Times-Brooks
2 weeks ago
5

Christiana was one of my grandmothers PCAs in the CVU unit and she was the absolute best!! Always with high energy and a heart full of sweetness. She is so kind, patient, understanding and gentle. Ms Christiana didn’t just come in to do the bare minimum and leave, she came in and treated my grandmother as she or anyone else would have wanted to be treated. She seen my granny and acknowledged her which brought a smile and a peace not just to The patient, but to our whole family. I’d highly recommend her to anyone and wish there were more PCAs like her. Thank you Ms Christiana for everything you’ve done.

Response from the ownerInvalid relative date format:
Ny'Keshia, thank you for sharing your review with us. We appreciate the positive feedback.
Jayne Hover
2 weeks ago
5

My recent experience at NE Baptist Hospital was wonderful. (I was just released after 5 days in the hospital for double pneumonia -- very sick.) From the moment I was taken there, I was surprised at the level of compassion, care, and going-over-and-above that I experienced. My initial intake with my nurse, Clarissa, was thoughtful and compassionate. Her care throughout that first night was A+. Then my next nurse, Christie, was just as wonderful. Each and every person who helped me -- from the ladies who cleaned the room to the aids, nurses, respiratory, and the specialists and doctors were just as terrific. I have to admit I didn't want to go to NE Baptist, but I am so glad I did! You were my angels and I want to thank you for everything you did for me while I was there.

Response from the ownerInvalid relative date format:
We'd love to hear more about your experience, Jayne. If you'd be willing to complete a patient testimonial, please contact marketing@baptisthealthsystem.com<br>
Ada Pavlich
3 weeks ago
4

I am extremely pleased with the experience I had in the ICU department at this hospital. The discharge experience was not as good. Clear discharge directions were not given and could not get good answers. Not sure what was happening with medication and was not sent home with any additional antibiotics when I was told I would be. Communication is critical in this instance. Could really use improvement

Response from the ownerInvalid relative date format:
We are truly sorry to hear about your experience, Ada. We take this matter very seriously and would like to learn more. Please email patientexperience@tenethealth.com to share your contact information.
Caytie Reynolds
3 weeks ago
5

I am very pleased with the care I’ve received at NE Baptist Wound Care Center. The staff is knowledgeable and always friendly and accommodating. They take the time to explain procedures and answer any questions very thoroughly. I enjoy how personable and professional everyone is. Thank you everyone who has been involved with my care and recovery.

Response from the ownerInvalid relative date format:
So glad to hear that! Caytie, thank you for the wonderful review and for taking the time to share your feedback.
Isabella
3 weeks ago
5

Dr. Mulenberg and his medical team provided an exceptional level of care from the moment I arrived until the time I left. They were confident, knowledgeable, personable, caring, attentive, and professional. What truly set them apart was their collaborative approach, where each team member worked with the same level of care and respect for one another. I couldn’t have asked for a better team. I want to extend my heartfelt appreciation to each and every one of them (Dr Justin Mulenberg, Trevor, Isaac,Tina, Josh, Crystal, and Debbie).

Response from the ownerInvalid relative date format:
Isabella, we appreciate the recognition and will do our best to keep up the great work!
Lee Patriot
3 weeks ago
5

I have been a patient with Dr. H. McKenzie and her wonderful staff at the Wound Healing Center of Northeast Baptist Hospital and I could not be in better hands! Her entire staff is committed to the sole mission of 'Healing' and they do this by giving each and every patient Respect & Kindness. After seeing Dr. McKenzie and forming a plan for your wound care, you will have an entire team of professionals who will dedicate themselves to not only your wound but also your mental health. They do this by being positive and by using each and every department/clinic within the Baptist Healthcare system to aid their patients in healing & recovery. I cannot Thank them enough

Response from the ownerInvalid relative date format:
So glad to hear that! Lee, thank you for the wonderful review and for taking the time to share your feedback. <br>
l comer
3 weeks ago
5

Northeast Baptist Joint Club Amanda E night shift Melissa Z. They gave me best of care. Felt safe and my needs was taken care of. They were GREAT!

Response from the ownerInvalid relative date format:
We appreciate the recognition and will do our best to keep up the great work!
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