Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Northwest Hospital – Behavioral Health

1550 North 115th street Seattle, WA 98133
Claim Profile
Northwest Hospital - Behavioral Health WA 98133

About Northwest Hospital – Behavioral Health

Northwest Hospital – Behavioral Health, located in Seattle, Washington is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at Northwest Hospital – Behavioral Health include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 281
Number of Available Beds

Latest Reviews

Diana Tran
1 week ago on Google
1
The ER nurse that's a short white lady with dreads, tattoos and wears a bandeau on her head needs to be given hospitality or compassion classes, cause she's rude as heck and doesn't deserve to be a nurse if she treats her patients like this as a nurse. Probably only there for the money
Bre Oakley
3 weeks ago on Google
1
Do yourself a favor and STAY AWAY from harborview/UW!! Unfortunately, my doctor recommended them for a wound wash on my skull after a craniotomy and they completely butchered my head!! I will never go back. What do you need before/after brain surgery? REST. did I get any? Absolutely not. I have MRSA and c diff(I’m supposed to be isolated from other patients and I told all the nurses-no isolation. So, sorry patients, if you received my infections, (I tried). I was roomed with 80+ year old dementia patients, that yelled and set off bed alarms all day and night. I was in pain and sleep deprived. Then I was roomed with 20+ patients in one room. Curtains separating us, lights on all night. The nursing staff put me in unsafe situations to use a toilet. They were rude and inexperienced. hospital staff wouldn’t take the drain out of my head (it was ready and causing too much pain) so my husband had to! I woke up from surgery and my head was covered in blood, no clean up whatsoever. They informed me they would cut.05 inches of hair on each side of the incision, they did not! They buzzed off over 5 inches. Goodbye 8 months of hair growth for no reason. When confronted, they said it WAS .05 inches! I have a TBI, left side paralyzed, I was denied PT and OT! when I’m normally in IPR (in patient rehab AND out patient rehab. I could go on and on! Let the pictures do the talking. I went back to my surgeon at st. Joes with Virginia mason and the work and care there was IMMACULATE compared to UW/ harborview. Do your research and save yourself from a traumatic hospital stay with the worst surgeons/doctors/nurses and infections, since they have no care in the world to isolate the infected.
Stephen Choe
1 month ago on Google
1
Went here with my wife for blood tests. Took 2 hours to get her blood drawn and the nurse took about 8-10 vials of blood. The next day we get a mychart message saying we have to come in and get her blood drawn again because they mislabeled her vials LOL. On top of that now we have to drive all the way down to Ballard. Actually insane. Also you have to pay for parking for a damn hospital. Parking was $8 because we spent 2 hours waiting to get seen
Response from the owner1 week ago
Thank you for sharing this. We would like the opportunity to review your concerns. If you have not already done so, please contact UWMC Patient Relations to share additional details that will allow us to identify the patient and investigate further. They can be reached at your earliest convenience at UWMCares@uw.edu or 206-598-8382. Sincerely, UWMC Patient Experience Team
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.1 / 10

Accepted Insurance

Northwest Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Timothy H. Dellit, MD

CEO

Jacqueline Cabe

CFO

Anneliese Schleyer, MD,MHA

Chief Medical Officer

Becca Kelly

Chief Advancement Officer

Contact Information

Building icon

1550 North 115th street
Seattle, WA 98133

Rehab in Cities Near Seattle

Left arrow icon Back to WA

Reviews of Northwest Hospital – Behavioral Health

3.1/5 (358 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
147
4
29
3
18
2
25
1
140

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (358 reviews)
Diana Tran
1 week ago
1

The ER nurse that's a short white lady with dreads, tattoos and wears a bandeau on her head needs to be given hospitality or compassion classes, cause she's rude as heck and doesn't deserve to be a nurse if she treats her patients like this as a nurse. Probably only there for the money

Bre Oakley
3 weeks ago
1

Do yourself a favor and STAY AWAY from harborview/UW!! Unfortunately, my doctor recommended them for a wound wash on my skull after a craniotomy and they completely butchered my head!! I will never go back. What do you need before/after brain surgery? REST. did I get any? Absolutely not. I have MRSA and c diff(I’m supposed to be isolated from other patients and I told all the nurses-no isolation. So, sorry patients, if you received my infections, (I tried). I was roomed with 80+ year old dementia patients, that yelled and set off bed alarms all day and night. I was in pain and sleep deprived. Then I was roomed with 20+ patients in one room. Curtains separating us, lights on all night. The nursing staff put me in unsafe situations to use a toilet. They were rude and inexperienced. hospital staff wouldn’t take the drain out of my head (it was ready and causing too much pain) so my husband had to! I woke up from surgery and my head was covered in blood, no clean up whatsoever. They informed me they would cut.05 inches of hair on each side of the incision, they did not! They buzzed off over 5 inches. Goodbye 8 months of hair growth for no reason. When confronted, they said it WAS .05 inches! I have a TBI, left side paralyzed, I was denied PT and OT! when I’m normally in IPR (in patient rehab AND out patient rehab. I could go on and on! Let the pictures do the talking. I went back to my surgeon at st. Joes with Virginia mason and the work and care there was IMMACULATE compared to UW/ harborview. Do your research and save yourself from a traumatic hospital stay with the worst surgeons/doctors/nurses and infections, since they have no care in the world to isolate the infected.

Stephen Choe
1 month ago
1

Went here with my wife for blood tests. Took 2 hours to get her blood drawn and the nurse took about 8-10 vials of blood. The next day we get a mychart message saying we have to come in and get her blood drawn again because they mislabeled her vials LOL. On top of that now we have to drive all the way down to Ballard. Actually insane. Also you have to pay for parking for a damn hospital. Parking was $8 because we spent 2 hours waiting to get seen

Response from the owner
Thank you for sharing this. We would like the opportunity to review your concerns. If you have not already done so, please contact UWMC Patient Relations to share additional details that will allow us to identify the patient and investigate further. They can be reached at your earliest convenience at UWMCares@uw.edu or 206-598-8382. Sincerely, UWMC Patient Experience Team
Liesl Ringhofer
1 month ago
2

Would have rated one star if it weren't for the fact that this hospital has a financial assistance program. Otherwise, spent 4 hours trying to keep my nose pinched with my hands for a life-threatening nosebleed in the ER waiting room, only to have luckily managed to stop the bleeding in time to be looked at by a doctor, with her CELL PHONE FLASHLIGHT up my nose. For that amount of time I spent in the ER waiting room, I expected more high tech equipment than a cell phone flashlight [in the ER] to be used to look up my nose. Will be investigating any other hospital that has financial assistance before I need to actually go to an ER. The overall experience I had at this hospital was severely traumatizing. Aside from the fact that despite signs saying to not use cell phones and a woman incessantly talking on her cell phone [talking about severe medical situations] for half the time not being told to get off her phone. Low-rate experience overall.

Response from the owner
We are sorry to hear that your expectations for your care in the Emergency Room were not met. If you would like to speak to share additional details about your experience, please contact UWMC Patient Relations at 206-598-8382 or UWMCares@uw.edu at your earliest convenience. Sincerely, UWMC Patient Experience Team
Bj Hedahl
2 months ago
3

Big place, lots of different buildings, no map, paid parking, and has only one entrance/ exit.... ...kind of a correctional facility...

Response from the owner
We are sorry to hear about difficulties finding your way at UWMC Northwest. Here is a campus map for future reference: https://www.uwmedicine.org/sites/stevie/files/2024-05/Final%20Proof%20UW%20Medicine%20Northwest%20Hospital%205-Panel%20Brochure%20Aerial%20current%20map%2004-04-2024%20%281%29.pdf
If you have additional feedback you would like to share, please contact UWMC Patient Relations at 206-598-8382 or UWMCares@uw.edu. Sincerely, UWMC Patient Experience Team
Rachel
2 months ago
5

Esa TECLE
2 months ago
1

Worst hospital in the area. So unprofessional and take forever

Response from the owner
We are sorry to hear this. If you have specific feedback you would like to share, please contact UWMC Patient Relations at UWMCares@uw.edu or 206-598-8382.
Sincerely, UWMC Patient Experience Team
Kelly Snyder
2 months ago
1

I birthed my children there 30 plus years ago. It wasn’t great. I got chastised by nurses. First child cloth diapers required. 2nd child didn’t you know you are supposed to bring your own disposable diapers. The nurse told me to go down the hall(after just giving birth) to the pre me unit to secure a diaper. I rang the nurses station all night for a simple ibuprofen. An orderly came in and tried to help I got scolded as well. This to preface now it is a uw teaching hospital. I’m a graduate of uw ok. Omg I almost died of sepsis and they just pumped my body full of stuff with no explanation. I had to ask what is this what is that. I went in for a follow up because I didn’t feel well a couple of weeks later and they had security kick me out in my bathrobe to the bus stop out front. They literally pretended to take my blood pressure. I’m using my maiden name on my review for medical privacy. They had security escort me out with blood stained flip flops as I arrived with no shoes in a robe. My husband is legally blind and disabled so I have no resources. I sat there in my robe at a bus stop in front of the hospital and they treated me like a homeless person. Soooo embarrassing. They still billed my insurance lol

Response from the owner
We are sorry to hear about any confusion related to care you received recently and that you felt that you were treated poorly. We would like to review your concerns, if you are willing, please contact UWMC Patient Relations to share specific details about your experience that will enable our investigation. UWMCares@uw.edu or 206-598-8382.
Sincerely, UWMC Patient Experience Team
Brandon Craig
2 months ago
2

"WORRIED" I'm worried that the security at this hospital is going a bit far. On 6/29/25 I visited the ER. I had a satchel on. I was dressed well, well groomed, and had a mild demeaner the entire interaction. I only quantify this information to display my point. So before I could check into the ER, before a single question was asked about why I was there or what MY emergency was, I was asked to walk through a metal detector (that was not in the original main entrance path). I was then asked to let the security guard "look in my bag", this consisted of him moving almost every item in my bag as well as asking me at least 10 questions about the very regular items in my bag. Then he wanded my pockets twice, and then asked me to remove all the items from my pockets. Again, I'm in an emergency room, on now my 3rd search, and STILL no one has asked what my emergency is. Once I pull my cigarettes and lighter out of my pocket, he reminds me, sternly, not to smoke on hospital property (I hadn't). Still, STILL, no one has asked what my emergency is. At this point he wants my pockets again and simply starts talking to another employee. That was apparently the end of our interaction and I was free to finally approach the desk to deal with my EMERGENCY. I'm very worried that security and more importantly protocol could use some desperate updating.

Response from the owner
Thank you for this feedback, we will be sure to pass it along to our Emergency Department leadership. Unfortunately, it has become necessary to expand our security presence and protocol in our Emergency Departments in order to keep our patients and staff safe. If you would like to discuss further with our UWMC Patient Relations team so that they can review your specific feedback, please contact them at 206-598-8382 or UWMCares@uw.edu at your earliest convenience.
Sincerely, UWMC’s Patient Experience Team
Jordan McKamie
2 months ago
2

I had a disappointing experience at UW Northwest during my appendectomy stay (5/1–5/2). Discharge was rushed, it was implied I would dc in the afternoon after surgery and I planned accordingly. So it was very disorienting to be asked as soon I woke up from surgery at 10AM who was picking me up. The RN had said she was “doing me a favor” and pushed for a discharge from PACU, and had called for my things in the room. I had to ask for the follow up surgery clinic’s info to be written down as it wasn’t listed and I asked for the letter for work and FMLA paperwork and she told me “oh you’ll get that later.” I called the clinic bc I hadn’t heard from them, and they said they never had received a referral. I had to call them 4-5x to get the correct paperwork and dates. To make matters worse, my insurance initially denied coverage for the overnight stay due to incorrect coding, and the billing rep I spoke with was incredibly rude and dismissive. I’ve reached out to Patient Relations at least 5 times with no response. The actual physical care I received was good, but the lack of coordination, and follow up has been abysmal and incredibly disappointing. This left me feeling like just a number out of many in a huge system. I’m thankful I had enough knowledge to know what to ask and ways to advocate for myself but this concerns me for patients who don’t have the same knowledge.

Response from the owner
Thank you for sharing this. We are very sorry that this was your experience and would like to escalate your concerns to our UWMC Patient Relations team for their review. If you wouldn't mind, please contact Patient Relations one more time and reference this Google review and additional details that would allow us to identify you as a patient so that we can follow up. Here is their contact information again, just in case UWMCares@uw.edu or 206-598-8382.
Sincerely, UWMC Patient Experience Team
Angelic Carlson
2 months ago
5

Dropped off a friend to visit her friend here. No complaints about the place. Told it was an ok place to stay while getting your cancer tested.

Response from the owner
Thank you! Sincerely, UWMC Patient Experience Team
Dede Collins
2 months ago
5

I was in Nuclear medicine on 6-13-25 for a test that spanned over 4 hours and 45 minutes. Owen was the one who performed the test. He was very professional and you could tell he loved his job. Thank you for All you do and for helping me to feel comfortable. Dede

Response from the owner
Thank you for taking time to tell us about your visit and your experience with our staff. We will be sure to pass this appreciation along.
Sincerely, UWMC Patient Experience Team
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Northwest Hospital – Behavioral Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Catholic Charities Behavioral Health Services
Washington, WA (202) 635-5900

Catholic Charities Behavioral Health Services

Catholic Charities Behavioral Health Services is a non-profit rehab located ... read more.
Pierce County Alliance
Tacoma, WA (253) 572-4750

Pierce County Alliance

Established in 1994 in cooperation with the Pierce County Superior Court, Co... read more.
Metropolitan Development Council
Tacoma, WA (253) 383-3921

Metropolitan Development Council

Metropolitan Development Council is non-profit organization dedicated to pro... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline