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Recovery Works Merrillville

201 West 89th Avenue
Merrillville, IN 46410
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Top 10 Rehab in Merrillville
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.68 / 10
Pinnacle Treatment Centers - Recovery Works Merrillville IN 46410
1
Top 10 Rehab in Merrillville
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.68 / 10

About Recovery Works Merrillville

At the Pinnacle Treatment Centers – Recovery Works Merrillville, a full continuum of services is offered – meaning numerous programs are provided for individuals exploring recovery methods. Each program operated by this drug and alcohol rehab center utilizes evidence-based treatments. To learn more about them, read below:

The residential inpatient program offered at this rehab center is for those seeking an intense and immersive drug and alcohol treatment option. This program provides full day care that includes counseling and activities promoting recovery.

During the evenings, clients are involved in recovery assignments, community support groups, and growth and reflection opportunities. Additionally, patients are medically monitored and offered evidence based treatment modalities like dialectical behavioral therapy (DBT), cognitive behavioral therapy (CBT), and acceptance and commitment therapy (ACT.

Other services include coping skills training, nutritional counseling, stress management, life skills coaching, and vocational counseling.

Those who cannot live onsite for substance abuse addiction treatment can attend this addiction treatment center’s partial hospitalization program (PHP). At this PHP, individuals receive a full day of evidence based treatments that are inclusive of family therapy, group and individual counseling, 12 step meetings, and addiction education classes. Treatment plans are also patient-centered and customized to meet the unique needs of each individual.

The intensive outpatient program (IOP) offered by this rehab center is ideally suited to those who require intensive and focused addiction treatment in an offsite setting. This IOP operates a few days a week, with each session lasting a few hours. During the sessions, individuals will experience group and individual counseling treatment for substance abuse.

The general outpatient program (OP) is perfect for those who want to begin or continue drug or alcohol addiction. At this addiction treatment center, you can expect evidence based treatment in the form of various therapy modalities. How long an individual attends this OP will depend on recovery needs. Sessions are held during the week and last a few hours.

Medication assisted treatment (MAT) offered by Pinnacle Treatment Centers – Recovery Works Merrillville helps individuals manage and overcome the physical and mental symptoms associated with drug and alcohol withdrawal and cravings. This treatment is the first step in the detox process and is only available to eligible patients.

Those who receive MAT will be required to undergo therapy in conjunction with the medically supervised withdrawal and medication management. At this addiction treatment center, Methadone, Vivitrol, and Suboxone are offered to patients, and the course of treatment depends on individualized needs.

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Facility Overview

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Latest Reviews

Charlie Johnson
3 weeks ago on Google
5
I heard about this facility from a friend and I decided to give it a try. The program works really well if you put in the work. The food is great and the staff hold you accountable, the facility could be a little bit cleaner but with one cleaning lady who puts in a lot of work what do you expect.This facility makes you feel like you will be ready to get out there on your own and succeed on your recovery journey.
Response from the owner1 week ago
Thank you for sharing your experience with us, Charlie. We're glad to hear our program and team have supported you on your recovery journey. We also appreciate your feedback and wish you continued success.
jason
2 months ago on Google
5
Some of the most amazing people i graduated the program 3 years ago July 4th got my life back ❤️
Response from the owner1 week ago
Thank you for the kind words, Jason. Feedback like yours is why we do what we do! Congratulations!!
Caesar Villagran
5 months ago on Google
5
I can't stand the negative reviews. YES I WAS THERE. Six months ago, I almost didn't stay but I did. Such incredible staff and an incredible program. Met some of the greatest people to ever want to change their life around. Residential was amazing. PHP also an incredible program attended both with full support from all staff and peers. I HIGHLY RECOMMEND RECOVERY WORKS TO ANYONE WHO WANTS TO BETTER THEMSELVES.
Response from the owner1 week ago
Thank you so much for sharing your experience, Caesar. We know making the decision to stay can be difficult and we're really glad you did. It means a lot to hear that our team and programs made a positive impact on your journey. Our team will love to see this! 😊
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Recovery Works Merrillville works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Their inpatient treatment provides a full day of therapy and activities that promote healing and recovery. The patient will participate in daily individual and group therapy with a licensed therapist, along with meditation, recreational, and additional education and support groups. They provide a structured treatment environment, but also time for meditation and relaxation. In addition, part of the treatment process is living in their community. Each morning, the patient will be expected to prepare for the day by showering, receiving medications, having breakfast and assisting with community chores, followed by morning meditation. The rest of the day will consist of both individual and group therapy sessions. These sessions include, but are not limited to the following: psychotherapy, music therapy, art therapy, cinema therapy, and a variety of educational groups. There is time for rest and recreation, and equipment such as a basketball goal, corn hole, pool table, and exercise equipment provided. In the evenings, Recovery Dynamics and or Self Help Groups are provided onsite or clients are transported to local meetings. The daily schedule ends with time for homework and reflection on what has been learned throughout the day.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.

A partial hospitalization program (PHP) can provide intensive rehab on a short-term basis. While PHP treatment typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance. The program duration can vary to meet your specific needs and require you to meet for a minimum of 20 hours a week for an average of 90 days. PHP Treatment services often include relapse prevention strategies, medication management, individual and group counseling, and other behavioral therapy interventions.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • car iconPrivate Transportation

Staff & Accreditations

Staff

Michael Lawler

CEO

Brian Thorn

COO

Kiran Adigopula

CIO

William Dorris

CFO

Dr. Chris Dennis, MD, MBA, FAPA

Chief Medical Officer

Dr. Carin Kottraba, PhD

Chief Clinical Officer

Holly Broce, MHA, LCADC

President & Opioid Treatment Program Division

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 273093

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 11719

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Recovery Works Merrillville.

Contact Information

Building icon

201 West 89th Avenue
Merrillville, IN 46410

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Reviews of Recovery Works Merrillville

3.36/5 (78 reviews)
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Reviews

1

They only messed me up more. The staff is not professional neither knowledgeable of the type of treatment necessary for patients like me. If you need to leave, they destroy the medication you were using and will not allow you to take it

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.39 (77 reviews)
Charlie Johnson
3 weeks ago
5

I heard about this facility from a friend and I decided to give it a try. The program works really well if you put in the work. The food is great and the staff hold you accountable, the facility could be a little bit cleaner but with one cleaning lady who puts in a lot of work what do you expect.This facility makes you feel like you will be ready to get out there on your own and succeed on your recovery journey.

Response from the owner
Thank you for sharing your experience with us, Charlie. We're glad to hear our program and team have supported you on your recovery journey. We also appreciate your feedback and wish you continued success.
Jo Wilson
3 weeks ago
1

This PLACE is AWFUL!!!!. It’s a disgrace as a rehab. There’s no structure. There are no rules. You can do whatever you want. You don’t have to go to group if you don’t want to, wanna have sex there it’s on the table, if you want threaten staff to where they’re so scared and crying, you can do that. If you wanna break a door, you can do that!! If you don’t want to clean up after yourself, you can do that too. The management in this building what a JOKE. April Dover is the worst CEO I’ve ever seen. She picks and chooses who will be held accountable for their actions and who gets away with it. She will make some employees enforce rules, but then break them herself. The truly sad this is that its been reported nothing was done about it. She is like a virus in that building. She does nothing to better it. She shows favoritism in front of everybody. The staff talk a lot so you know everything that’s going on there. April is really good friends with the nurse named Danielle. She lies constantly. She is a weird, weird liar. She one time told somebody she had been a nurse for 8 to 13 years. She just got her nursing license. She treats the clients like true garbage. She will call them inmates and finds it to be funny, if she doesn’t like you she talks to you in a very arrogant and disrespectful manner. She will cause problems and start fights and then act like it’s not her and Call April instead of calling her immediate supervisor because she knows if she tells April there are no consequences for her actions. While I was there, I saw a client Threaten physical harm to an RA three different times saying he was gonna put hands on her. Nothing was done. She had to stay at work and feel unsafe for the rest of her shift. No SECURITY!!!!! Nothing but women work at night…. Pitiful and disgraceful !!! I will say there are some really good employees, Evelyn, she’s an RA so sweet very kind Sharon, she’s a little flighty, but also very nice and will try to do anything again for you, Linda, very headstrong, if you tell her you need something she’ll be very honest with you if I have the time I’ll do it for you. If not able sheI’ll let somebody know. Stacia, goes above and beyond makes you feel like a human being instead of just an addict. Will talks to you and listens. If you need something she will try her damnedest to make sure you get it. While you’re at your lowest she just makes you feel like a normal human being and that you can actually get the help you need. Kathy, She comes off very aggressive and rude but once you talk to her, you figure out that she’s got the biggest heart and she’s a little softy. If you need something, she will try to find it for you and if she can’t, she let you know when she goes and somehow a couple days later, so get it together for you Melissa the RA boss she listens to why you talk you can see there’s no judgment in her eyes, she’s so kind to everybody. She has a great personality and she really backs her team. I hope when the new company takes over that their first official decision is to get rid of the CEO all the bad hanging fruit that is beside her so that your facility will thrive. I would rather be somewhere where there is structure enforced every day not picking and choosing what rules are important and if one person is allowed not to follow them, but then another person does it and then you know what either they quit or they get fired. It’s usually the better staff that quits or gets fired. I would not recommend this place to anyone. The lack of accountability on the ceos part of not holding all staff as the same and picking and choosing who is and isn’t allowed to break the rules is Disgusting!!!

Ashley T
1 month ago
1

This place is a complete joke. Where do I begin? This is not a recovery center this is a homeless shelter, all we did was color and listen to music. Melissa the RA manager never comes out of her office to help her staff, they had 1 RA on the floor for 40 something patients, which I believe is unsafe. The DON Marlene prances around the building with her nose in the air flirting with the maintenance man Johnny all day, while her nurses barely can keep up because they’re short staff. The detox unit is a complete joke, barely have enough Gatorades for the patients, Is this really a good place for treatment? The entire time I was here I felt worse than I did before I came in. This place needs to be shut down, seems like the workers are just here for a check vs helping us recover. Don’t waste your time coming, you won’t get the service you need.

Response from the owner
Hi Ashley, we hope you’ll give us the opportunity to learn more about your experience. Please contact our Compliance team at (844) 755-3399, so we can investigate your issue. You can also visit pinnacletreatmenthotline.com to submit your concern. We hope to hear from you soon.
Lutrista Jacobs
2 months ago
2

I left RW about 3-4 days ago. Much of the staff was helpful, EXCEPT FOR THE DISCHARGE CORDINATOR, KRYSTAL. Krystal will say one thing but do another, she took it upon herself to call the sober living my councilor and I set up just to tell them my significant other and I were coming together(no we didnt meet in rehab). Resulting in him being black listed. The most unprofessional person ive ever met. Aside from her Everything was great.

Response from the owner
Hi, we hope you’ll give us the opportunity to learn more about your experience so we can try and improve our program. Please give us a call at (844) 755-3399 so we can investigate your issue. We hope to hear from you soon
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