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Serenity Behavioral Health Systems

3421 Mike Padgett Highway Augusta, GA 30906
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7
Top 10 Rehab In Augusta
Serenity Behavioral Health Systems GA 30906

About Serenity Behavioral Health Systems

Serenity Behavioral Health Systems is located in east central Georgia in Augusta, Georgia. They offer outpatient treatment for substance use and addictions as well as child, adolescent and adult behavioral healthcare. The center is CARF accredited.

The center won’t deny anyone access to treatment based on their inability to pay. They do accept insurance, and you’ll be expected to pay any copayment due at the time of service. If you don’t have insurance, you may qualify for state assistance, including Medicaid or Medicare.

The substance use program assists you in achieving abstinence from all substances. They’ll work on improving your quality of life by addressing any mental health or dual diagnosis issues. They use many different therapeutic modalities. These include 12 Step programs, motivational interviewing and the Matrix Model. The Matrix Model is a specific group therapy treatment that is highly structured and usually takes about 16 weeks.

You may also have cognitive behavioral therapy and solution focused therapies. If appropriate, you can also get medication assisted treatment (MAT) for opioid addiction. MAT and the accompanying therapies are sometimes free of charge depending on your eligibility.

In the outpatient behavioral health treatment program, the staff helps you address underlying problems contributing to your substance use. You’ll have an individualized treatment plan according to your specific needs. The group programs help you deal with issues such as grief, substance use and trauma.

Children, adolescents and the intellectually developmentally disabled can also get help for mental health issues at the center in Augusta. This also includes treatment for substance use, suicidal ideation and depression.

They also have a crisis stabilization unit that has 16 beds and offers inpatient stays. The stays are usually about 7-10 days and include medical monitoring. They offer detox and psychiatric stabilization.

Facility Overview

Bed icon 16
Number of Available Beds
Calendar icon 8 - 14
Avg Length of Stay in Days

Latest Reviews

Jim G
3 months ago on Google
5
I have to say that this place is a miracle for me. I used to go to New Seasons Metro Treatment Center on Tabacco Rd. I was paying 20$ per day for 3 years because i had no insurance and i always struggled to get my medication because that is alot of money for anyone to pay per day. I was denied medicaid so i didnt know what to do. And i had told the counselors there about my struggles financially and the director Christina who does nothing but try and suck money out of people . So last week i could not pay for my meds and they would not help at all i was going to have to go sick. I have been clean for over 7 years from pain pills . And now i was going to have to be sick becuase i could not pay them and i always do what im supposed like have clean drug tests and go to meetings. So i met with the director Christina and she all of a sudden tells me about Serenity Behavioral health. I went straight over there and got an assesment and a doctors appointment for the next day. That place did more for me in 2 days then the othere did for me in almost 4 years treatment. I paid only 20 bucks for all my medications and they helped me with antidepressants as well. The whole team over there was very supportive for me and was on the ball to help get me setup so i did not get sick. Thank you Serenity Behavioral healthfor everything. And if you are reading this Never i Repeat Never got to New Seasons Metro Treatment Center on Tabacco Rd. That place should be ashamed of what they do. Only a couple good counselors over there that really care and i appreciate them but all the others are horrible
Gerri Clemons
7 months ago on Google
5
Mrs. Javon in Building E has went above and beyond to help me get housing. I ve tried for years, but got nowhere with any resources. I was suffering with depression and other health issues. Due to Mrs. Javon s help I ve gone from homeless to being able to have my own home. I m can t explain the appreciation that I have for all the work Mrs. Javon did for me. I m am truly grateful, and blessed that God allowed for us to meet at Building E. Mrs. Javon is the best at what she does. I have nothing, but love for her. Without Mrs. Javon I would still be homeless. Thank you with all my heart, Mrs. Javon.
kaylee norris
9 months ago on Google
5
I was skeptical about this place at first because of the ratings, but all the workers here were so genuine & kind. One of the workers who seriously made an impact was Mrs Carolyn and Mr David. Mrs Carolyn gave me a hug when i first got here as she knew i was in a bad mental spot. Will forever remember her.
Response from the owner4 months ago
Kaylee thank you so much for your kind words and taking the time to share your experience! We are thrilled to hear that you had a positive experience with us. Mrs. Carolyn does give amazing hugs and always tries to make everyone feel comfortable and loved - even in some of the most difficult times. Your feedback motivates our team to continue providing the best service possible. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again soon!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8 / 10

Location

Accepted Insurance

Serenity Behavioral Health Systems works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient’s house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Chuck Williamson

CEO

Todd Deal

CFO

John Moore

Clinical Director

Cyndi Taylor

Program Director Addictive Disease Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 201739

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (706) 432-4800
Building icon

3421 Mike Padgett Highway
Augusta GA, 30906

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Augusta

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Reviews of Serenity Behavioral Health Systems

3.06/5 (73 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
26
4
8
3
5
2
2
1
29

Reviews

1
Worst mistake ever made

I was previously seeing a psychiatrist for 5 years with a treatment plan that was working great. He recently retired and I have had a hard time finding another psychiatrist. I decided to visit Serenity BHS in Augusta, Georgia. This was my first mistake. Upon entering, I was ... Read More

John D.
Reviewed on 10/2/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
2.5

I have a wonderful counselor whom I see weekly and work very well with, as I am using outpatient services. Though, my doctor is not very good. She talks down to me and won't actually listen to what I have to say. She looks to my parents for how I feel and was very very rude ... Read More

Reviewed on 7/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (71 reviews)
Jennifer Mann
4 weeks ago
5

This place is a 10/10 especially working with my caseworker Mrs Javon she have always been my listening ear always been my backbone ever since I met her years ago if anyone is unsure about life and hard life choices please don’t feel ashamed or guilty for getting the help that you actually needs your past don’t define you nor does the nature of life so get the help you need and I promise you won’t regret it because my caseworker Mrs Javon is there for me every step of the way a real and true dedicated person

Does Itmatter
1 month ago
1

They never answer the phone or call back

Travis Bigga
2 months ago
5

I appreciate the help that i received from Building E. Amanda Miller, Cheryl Jones and Candice Roberts. They operate in excellence if you need help come here. Building E is the place to be. Serenity is the place. They treated me well across the whole campus. I love yaw!!

Jim G
3 months ago
5

I have to say that this place is a miracle for me. I used to go to New Seasons Metro Treatment Center on Tabacco Rd. I was paying 20$ per day for 3 years because i had no insurance and i always struggled to get my medication because that is alot of money for anyone to pay per day. I was denied medicaid so i didnt know what to do. And i had told the counselors there about my struggles financially and the director Christina who does nothing but try and suck money out of people . So last week i could not pay for my meds and they would not help at all i was going to have to go sick. I have been clean for over 7 years from pain pills . And now i was going to have to be sick becuase i could not pay them and i always do what im supposed like have clean drug tests and go to meetings. So i met with the director Christina and she all of a sudden tells me about Serenity Behavioral health. I went straight over there and got an assesment and a doctors appointment for the next day. That place did more for me in 2 days then the othere did for me in almost 4 years treatment. I paid only 20 bucks for all my medications and they helped me with antidepressants as well. The whole team over there was very supportive for me and was on the ball to help get me setup so i did not get sick. Thank you Serenity Behavioral healthfor everything. And if you are reading this Never i Repeat Never got to New Seasons Metro Treatment Center on Tabacco Rd. That place should be ashamed of what they do. Only a couple good counselors over there that really care and i appreciate them but all the others are horrible

Gabrielle Newsome
7 months ago
5

Gerri Clemons
7 months ago
5

Mrs. Javon in Building E has went above and beyond to help me get housing. I’ve tried for years, but got nowhere with any resources. I was suffering with depression and other health issues. Due to Mrs. Javon’s help I’ve gone from homeless to being able to have my own home. I’m can’t explain the appreciation that I have for all the work Mrs. Javon did for me. I’m am truly grateful, and blessed that God allowed for us to meet at Building E. Mrs. Javon is the best at what she does. I have nothing, but love for her. Without Mrs. Javon I would still be homeless. Thank you with all my heart, Mrs. Javon.🤗❤️🙏🏻❤️🙏🏻❤️🙏🏻🤗

Will B
8 months ago
1

Sparklecard
9 months ago
5

Response from the ownerInvalid relative date format:
Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Serenity Behavioral Health. Our team works hard to provide compassionate and effective care, and knowing that we made a difference in your journey means the world to us.<br><br>If you ever have any questions or need further support, please don’t hesitate to reach out. We’re here for you!
kaylee norris
9 months ago
5

I was skeptical about this place at first because of the ratings, but all the workers here were so genuine & kind. One of the workers who seriously made an impact was Mrs Carolyn and Mr David. Mrs Carolyn gave me a hug when i first got here as she knew i was in a bad mental spot. Will forever remember her.

Response from the ownerInvalid relative date format:
Kaylee thank you so much for your kind words and taking the time to share your experience! We are thrilled to hear that you had a positive experience with us. Mrs. Carolyn does give amazing hugs and always tries to make everyone feel comfortable and loved - even in some of the most difficult times. <br><br>Your feedback motivates our team to continue providing the best service possible. <br><br>If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to seeing you again soon!
Brandy Wages
11 months ago
5

I enjoyed my stay there. Staff is very sweet and caring.

Response from the ownerInvalid relative date format:
Brandy thank you for taking the time to share your positive experience with our inpatient services at Serenity Behavioral Health. We're truly grateful for your 5-star review and kind words. Our team is dedicated to providing compassionate, high-quality care, and we're delighted to hear that this was reflected in your stay with us.<br><br>Your feedback is invaluable as it helps us continue to improve our services and encourages others who may be considering treatment. We're honored to have been a part of your journey towards better mental health.<br>
James “Brother Wash” Washington Jr.
11 months ago
5

Taking care of my son!! Absolutely grateful for all their help!! The entire staff led by Bro Mark has been a godsend in getting my son the help he needs after the passing of his mom. Sincere thanks!!! 😇 Bro Wash

Response from the ownerInvalid relative date format:
Bro Wash thank you for sharing your family's experience with our child counseling services at Serenity Behavioral Health. We're deeply touched by your 5-star review and grateful for your trust in us during such a challenging time.<br><br>Helping children navigate the loss of a parent is one of the most sensitive and important aspects of our work. We are so deeply moved to hear that our counseling services have helped make life a little bit brighter. Our team is committed to providing compassionate, age-appropriate support to help young ones process grief and build resilience.<br><br>Your feedback is invaluable, as it not only motivates our team but also provides reassurance to other families facing similar situations. We're honored to have been a part of your family's journey through this difficult period.<br><br>Please know that we're here to provide ongoing support if needed. We wish your family strength, healing, and brighter days ahead.
Cassandra Andrews
11 months ago
1

This place does not even deserve one star. The facility overall is a joke. You will have mental health problems leaving here if you didn’t already have them when you came. Appointments are NEVER on time, nurses disregard your concerns because they are too busy talking about patients, counselors judge you, religion gets pushed down your throat, and the doctors treat you like guinea pigs. Actual building is just as outdated as their practices. I suffer through my appointments to try to get some help, but it’s detrimental when you aren’t validated and treated less than a human.

Response from the ownerInvalid relative date format:
Cassandra we deeply regret your negative experience at Serenity Behavioral Health and sincerely apologize for failing to meet your expectations. We take all feedback seriously, especially concerns as significant as those you've raised.<br><br>Your comments about appointment delays, staff behavior, and feelings of being disregarded are extremely concerning. These issues do not reflect our standards or values. We strive to provide timely, compassionate, and patient-centered care in a supportive environment.<br><br>Regarding religious discussions, we respect diverse beliefs and never intend to impose any particular views. We'll review our practices to ensure we're maintaining appropriate boundaries.<br><br>We're also concerned about your experiences with our doctors and treatment approaches. Our goal is to work collaboratively with patients, not to make anyone feel like a "guinea pig."<br><br>Your feedback about our facility's condition is noted. We're constantly working to improve our physical environment to enhance patient comfort.<br><br>We would very much like the opportunity to address your concerns directly and learn more about your experiences. Please contact our Community Relations department at 706-432-4942 or via email at mbitrick@serenitybhs.com so we can discuss this further and work towards resolving these issues.<br><br>Thank you for bringing these matters to our attention. We are committed to using this feedback to improve our services and ensure a better experience for all our patients.
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