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Sierras Residential Services

1995 U.S. 421 North
Lillington, NC 27546
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About Sierras Residential Services

Sierras Residential Services, located in Lillington, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Specialty rehab programs at Sierras Residential Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues. Patients at Sierras Residential Services will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

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Latest Reviews

Belchers
2 months ago on Google
2
I usually dont leave bad reviews but this needs to be clarified now. My relative lives there and put of all the nursing homes its definitely not the worst. They have people who do care but you can tell the one who are there for a pay check. And im talking about from the front office doors, to the janitors, nurses, counselors, amd everyone in between. I don't work there and im sure it stressful but please domt take it out on the family members who come to checking in or visit or the relatives that live there. When my family went to the hospital the first time, I only heard from my family on a voicemail saying she was going to a hospital. I called Green leaf and left several messages in every department and NEVER got a call. She gets out, 2 weeks go by and this time I did get a half hearted voicemail like "hey your great aunt said to call you. She had low blood pressure so they told her to send her to the hospital. If you have any questions call". No mention the of which hospital. Naturally I call. The nurse picks up and I immediately explain hey my relative is on the way to the hospital right now. This is her name. She said oh yeah they took her to the one she went last time. I said okay I dont know which one that is because I called her phone and I couldn't get ahold of her that's why I was calling you guys back. She laughs and says " Ma'am we can't control if she charges that or not, " I hear her co worker laughing too. My reply: "Yes I am fully aware of the criteria of your job. Last time she went, I called several times and left several messages to her. When I realized her phone wasn't turning bac on, i did call at every department I could at Green Leaf and I never got a reply back. Not one person called to tell me where she went, if she got back after at least 5 calls in 2 days. Left over 5 voicemails... So that was yalls job. So what was the hospital. Provided by that response she told me the hospital. Then I told her thank you and I got the rest. Please be aware of even on the "best " places that your family is in, sometimes you have to be their person and actually care because in this instance, they didn't. Dropped the ball twice I really thought this place had it together from the outside but now im not sure at all.
Response from the owner1 week ago
Hi, Belchers. If you're willing to share more about your experience, you can call our compliance line at 1-888-878-5889. Our team can discuss any questions or concerns you may have.
Ann Marie Cassella
1 year ago on Google
5
such a kind and compassionate angel team that could not have taken better care of my mother my family and I will be forever grateful for each of you
Response from the owner1 week ago
Thanks for passing this message along to us, Ann Marie! We'll be sure to relay these kind words to our hard-working staff. Wishing you all the best.
SM Pearson
1 year ago on Google
5
My overall experience with Green Leaf Care Center has been phenomenal. What I loved about it is when we did the initial tour, I noticed both the caretakers and the residents were happy. They were doing activities and some physical therapy. Some people were in the dining room and they were just getting ready to eat meals and have a good time. They also have outings for those who are capable. My mother was very excited that they went on an outing to view Christmas lights. She hasn’t stopped talking about it! The surroundings and the area are peaceful, and the rooms are spacious. I just feel safe with her being on this property. The staff that assists me anytime I call with concerns have been great. I would say that they have succeeded my expectations, and they really care about their residents. I am happy I can trust them to ensure my mother has the level of care she needs.
Response from the owner1 week ago
Thanks for leaving this great review! We're happy to hear of your experience.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

mental-health iconMental Health And Substance Abuse

Programs

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Scottie VanHook, LC

President

Dr.Warden

Medical Director

Mr.Fisher

QP Level III Proram Director

Ms.Spratley, LPC-A

Day TX Program Director

Ms.Adams, QP

QM Director, Corporate Compliance Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1995 U.S. 421 North
Lillington NC, 27546

Explore Other Centers Near Lillington

Reviews of Sierras Residential Services

4.25/5 (4 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.25 (4 reviews)
Belchers
2 months ago
2

I usually dont leave bad reviews but this needs to be clarified now. My relative lives there and put of all the nursing homes its definitely not the worst. They have people who do care but you can tell the one who are there for a pay check. And im talking about from the front office doors, to the janitors, nurses, counselors, amd everyone in between. I don't work there and im sure it stressful but please domt take it out on the family members who come to checking in or visit or the relatives that live there. When my family went to the hospital the first time, I only heard from my family on a voicemail saying she was going to a hospital. I called Green leaf and left several messages in every department and NEVER got a call. She gets out, 2 weeks go by and this time I did get a half hearted voicemail like "hey your great aunt said to call you. She had low blood pressure so they told her to send her to the hospital. If you have any questions call". No mention the of which hospital. Naturally I call. The nurse picks up and I immediately explain hey my relative is on the way to the hospital right now. This is her name. She said oh yeah they took her to the one she went last time. I said okay I dont know which one that is because I called her phone and I couldn't get ahold of her that's why I was calling you guys back. She laughs and says " Ma'am we can't control if she charges that or not, " I hear her co worker laughing too. My reply: "Yes I am fully aware of the criteria of your job. Last time she went, I called several times and left several messages to her. When I realized her phone wasn't turning bac on, i did call at every department I could at Green Leaf and I never got a reply back. Not one person called to tell me where she went, if she got back after at least 5 calls in 2 days. Left over 5 voicemails... So that was yalls job. So what was the hospital. Provided by that response she told me the hospital. Then I told her thank you and I got the rest. Please be aware of even on the "best " places that your family is in, sometimes you have to be their person and actually care because in this instance, they didn't. Dropped the ball twice I really thought this place had it together from the outside but now im not sure at all.

Response from the owner
Hi, Belchers. If you're willing to share more about your experience, you can call our compliance line at 1-888-878-5889. Our team can discuss any questions or concerns you may have.
Ann Marie Cassella
1 year ago
5

such a kind and compassionate angel team that could not have taken better care of my mother my family and I will be forever grateful for each of you

Response from the owner
Thanks for passing this message along to us, Ann Marie! We'll be sure to relay these kind words to our hard-working staff. Wishing you all the best.
SM Pearson
1 year ago
5

My overall experience with Green Leaf Care Center has been phenomenal. What I loved about it is when we did the initial tour, I noticed both the caretakers and the residents were happy. They were doing activities and some physical therapy. Some people were in the dining room and they were just getting ready to eat meals and have a good time. They also have outings for those who are capable. My mother was very excited that they went on an outing to view Christmas lights. She hasn’t stopped talking about it! The surroundings and the area are peaceful, and the rooms are spacious. I just feel safe with her being on this property. The staff that assists me anytime I call with concerns have been great. I would say that they have succeeded my expectations, and they really care about their residents. I am happy I can trust them to ensure my mother has the level of care she needs.

Response from the owner
Thanks for leaving this great review! We're happy to hear of your experience.
Ernest Mcdougald
1 year ago
5

Response from the owner
Thanks for the 5 star review, Ernest!
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