800-784-1361
I assist to some of the groups here, and for me, they've been uplifting and inspiring. The therapist is fantastic, always there for us and always making sure we have quality time to address our issues and needs. Thank you for listening to me every time I've needed it.
About South Nassau Communities Hospital – Mental Health
South Nassau Communities Hospital – Mental Health, located in Baldwin, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.
Specialty rehab programs at South Nassau Communities Hospital – Mental Health include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.
Facility Overview
36 Number of Available Beds
Latest Reviews
Deeply disappointed with the lack of organization and empathy. My experience here has been nothing but consistently frustrating.
My psychiatrist is unorganized, unempathetic, and seems to have no respect for patients’ time. All things I never thought I’d run into at a mental health center, especially. This week, I called on Monday and left a voicemail. Called another 6 times. By Thursday, still not call back. This is the norm.
Once I had a 5:15PM appointment (ironically after offering to come in earlier, if possible). I arrived and checked in at 5PM on the dot, waited until 5:32PM, and finally asked the front desk how much longer it would be—only to be told the psychiatrist left earlier that day. Why did I just sit here for 32 minutes? After driving 50 minutes in traffic, one-way?
As someone who is still able to function pretty well while managing my mental health, it breaks my heart to think of how many people are carelessly dropped through the cracks here, who may not have the capacity to withstand this lack of accountability.
The office is poorly run, difficult to reach, and shows little to no urgency in supporting their patients who rely on them.
I hope this feedback encourages actual change — people seeking PROFESSIONAL mental health care deserve far better.
If I could give zero stars, I would. I’ve been seeing this psychiatrist for five years, and somehow every appointment still feels like the first one. Every visit starts with the same redundant intake questions (“Any guns in the home?” “Any history of mental illness?”) that eat up half the session. It’s a complete waste of time and money—especially when each appointment is billed for $550–$950 with no explanation for the price difference.
Most recently, I logged into my telehealth appointment on time and waited over ten minutes for the doctor, only to learn there were “technical issues.” When he finally joined, instead of apologizing or making up for lost time, he rushed through my concerns, interrupted constantly, and ended the session early because he “had two other patients waiting.” He literally said he “couldn’t deal with all this right now.” For a psychiatrist, that level of disregard is alarming.
The office staff isn’t any better. They sent my bills to an address I moved out of five years ago and then had the nerve to send me to collections for $8,000 in “unpaid” visits I never even knew about. When I called to sort it out, they offered a measly 20% “discount,” as if that made up for their incompetence.
To make matters worse, when I tried to reschedule after their tech issues cut my appointment short, the receptionist was rude and hung up on me — twice. I asked if there were any earlier options or flexibility after being the one inconvenienced, and instead of helping, she decided she was “done” with the conversation. He won’t refill my meds that I’ve run out of until I’m seen, regardless of the fact he cut the visit short and they won’t. Accommodate
me
Bottom line: This office is disorganized, overpriced, and disrespectful. They treat patients like walking billing codes instead of human beings. If you value your time, sanity, and money, look elsewhere.
This Counseling Center is becoming a great place for patients to seek help for their mental health. Please don’t “judge” the workers in here, they are doing their best despite being short staffed!! 🫶🏼🙏🏼
Rehab Score
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5.3 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Adhi Sharma, MD, MHA
President
Joe Calderone
Senior VP for Corporate Communications and Development
Stacey Conklin, MSN, RN-BC, MHCDS, NE-BC
Senior VP for Chief Nursing Officer
Ken Long
Senior VP for Administration & Chief Clinical Integration Officer
John Pohlman
Senior VP, COO & CFO
Alan Wong, DO, MBA
CMO
Josh Kugler, MD, FACEP, FAAEM
VP for Physician Services
Margaret Pfeiffer, MSN, RN, CCRN, NE-BC
VP for Patient Care Services
Contact Information
2277 Grand Avenue
Baldwin, NY 11510
Get Help Now - 646-439-0877
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