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Spectrum Health & Human Services

2412 Seneca St Buffalo, NY 14210
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Spectrum Health and Human Services - Erie County PROS NY 14210

About Spectrum Health & Human Services

Spectrum Health & Human Services, located in Buffalo, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention, recovery housing, and intervention services.

Specialty rehab programs at Spectrum Health & Human Services include age-appropriate treatment for teens addressing adolescent-specific issues and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Patients at Spectrum Health & Human Services will find the private transportation allows for discreet and convenient travel to appointments.

Spectrum Health & Human Services has received accreditations from SAMHSA and the state of New York.

Latest Reviews

Santino Graviano
9 months ago on Google
1
I can't find a review page for the supportive housing so I'ma leave this here. How can you call yourselves "supportive" if a client voices their displeasure and unhappiness with their current living site and you tell them "we don't move clients"?I guess a client making the concern known that staying where they're at for another year+ after complaining about unhappiness for 8 months could result in a decline of their mental health doesn't matter.That's not being very supportive of your people, just your checkbooks.To my fellow clients, start analyzing your workers, start listening intently to what they say. Some things they say and do aren't always going to add up or line up with what they have on those billboards in their centers, many workers are all about their paychecks, don't let them throw the typical worker tantrum over not making much money in their position if they get defensive over you calling them out. If they're telling you the long-term goal is independence but you find yourselves doing work that gets you nowhere near this supposed goal, voice your concerns, advocate for yourselves the right way, and if it comes down to it, find outside workers like peer support workers and care managers from places like VentureForthe that may actually genuinely care about you and that goal and start doing whatever you gotta do to become the independent adult you were meant to be, start putting your foot down. Enough is enough, it's time for a change.Almost every housing program will have this goal or something close to it, but you barely see any success stories anymore!A lot of people don't know how to advocate for themselves or speak up for themselves, out of fear that they're going to get in trouble.Here's the thing about me, I know how to speak up for myself, I know how to advocate for myself. And I'm tired of keeping my mouth shut.
Arien Black
1 year ago on Google
5
Amber is amazing I love her energy each time I see her everyone there so far is pretty cool and nice to be around and they have a giving shelf that you pick from and take home which I thought is cool and nice to have for the community
Lee Caldarelli
1 year ago on Google
2
They think that they re helping .reality ..nope
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • car iconPrivate Transportation

Staff & Accreditations

Staff

Cindy Voelker

President & CEO

Nick Jerome

Senior VP of Finance,CFO

Mario Alonzo

Chief Information Officer & Security Officer

Julie Notaro

Senior VP of Community Based Services

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Building icon

2412 Seneca St
Buffalo, NY 14210

Reviews of Spectrum Health & Human Services

2.8/5 (26 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (26 reviews)
Santino Graviano
10 months ago
1

I can't find a review page for the supportive housing so I'ma leave this here. How can you call yourselves "supportive" if a client voices their displeasure and unhappiness with their current living site and you tell them "we don't move clients"? I guess a client making the concern known that staying where they're at for another year+ after complaining about unhappiness for 8 months could result in a decline of their mental health doesn't matter. That's not being very supportive of your people, just your checkbooks. To my fellow clients, start analyzing your workers, start listening intently to what they say. Some things they say and do aren't always going to add up or line up with what they have on those billboards in their centers, many workers are all about their paychecks, don't let them throw the typical worker tantrum over not making much money in their position if they get defensive over you calling them out. If they're telling you the long-term goal is independence but you find yourselves doing work that gets you nowhere near this supposed goal, voice your concerns, advocate for yourselves the right way, and if it comes down to it, find outside workers like peer support workers and care managers from places like VentureForthe that may actually genuinely care about you and that goal and start doing whatever you gotta do to become the independent adult you were meant to be, start putting your foot down. Enough is enough, it's time for a change. Almost every housing program will have this goal or something close to it, but you barely see any success stories anymore! A lot of people don't know how to advocate for themselves or speak up for themselves, out of fear that they're going to get in trouble. Here's the thing about me, I know how to speak up for myself, I know how to advocate for myself. And I'm tired of keeping my mouth shut.

Arien Black
1 year ago
5

Amber is amazing I love her energy each time I see her everyone there so far is pretty cool and nice to be around and they have a giving shelf that you pick from and take home which I thought is cool and nice to have for the community ☺️

Lee Caldarelli
1 year ago
2

They think that they’re helping….reality…..nope

David Miller
1 year ago
1

spectrum health and human services on Seneca Street or nothing but liars I came in for my appointments and they told me I was a no-show and then I was supposed to meet with the doctor for my medications and they said I had cocaine in my system and also I was a no-show even though I was told by my counselor that my appointment was on over the phone that the doctor would call me and do a video chat with me but they told me I was lying even though I had a witness in front of me verifying that that's what they told me this place is a joke the government whoever's funding them should be looking into this place because when I go see my counselor nothing gets done I never got no medications at all I went there three or four times and all they want you to do is keep coming back but never give you medications and then tell you you're on drugs and stuff when you're not I don't care what the urine test says I was not on drugs

Savannah
1 year ago
5

Good.

LoriGlory77
2 years ago
2

I was a client there for almost 4 years. I had many counselors, 6-7? Maybe 8? My last counselor was Kelly and she did ok. The only reason I stayed so long was BRITTANY TURNER! She is a shining 🌟 in a very dark place. She is a peer support specialist and she came to my house or had a phone call during the lockdowns almost every week for the almost 4 years I was going there. Because she was so caring and knowledgeable about her position there I have been able to stay sober since I met her. I moved back to Florida last August and I have been trying to get my records or for someone to fill out some paperwork for me to be able to get my CDL license back. I know it's a process but I can't even get anyone to answer the phone or even a call back from them. I so much appreciate Brittany's hard work as she goes over and above her Job title.

Heather Moore
2 years ago
5

Bean Wagner
2 years ago
1

Lisa M
3 years ago
1

Traci Egana
4 years ago
5

Patty Schoellkopf
4 years ago
2

Went a few times, & counselors were 30 years younger than me; really didn’t want to deal with a senior citizen. They couldn’t relate! Plus, high turnover, had a different counselor each time. I didn’t think much of it. Sorry.

Deanna Jaisler
5 years ago
5

I have never had a problem with this place, best counselors, best company for mental health. I never wanna switch from them. Best place ever.

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