800-784-1361
They should hire more staff if they are going to accept that many people. Current staff puts hurtful judgment and comments to their patients. One time I waited for almost four hours for my appointment only to be told to come back tomorrow. My therapist says she "needs 24 hou ...
About Wheeler Health – Plainville Family Health & Wellness Center
Wheeler Clinic in Plainville, Connecticut, offers services to children, adolescents, adults and families who are struggling with behavioral health and substance abuse disorders. Their services include psychiatric evaluations, recovery support programs, care coordination, discharge planning, medical care and medication assisted treatment (MAT). They also offer LGBTQIA responsive services, and they have a lifeline program designed for women with children. This facility is Joint Commission accredited. For treatment coverage they accept Medicaid insurance. For alternative payment coverage they offer sliding scale fees and credit/debit card payments.
Their LGBTQIA responsive services were created to meet the needs of individuals within the community to have reassurance, genuine support and have their needs met. They offer HIV treatment, medications, gender affirming hormone therapy for adults, foster care,and specialized outpatient treatment. Their Walk With Me track provides peer support and offers holistic therapies available to people within the community. They also offer wraparound services, medication assistance and a safe and secure environment so you or a loved one can get the help you need.
Their lifeline treatment program for women and children offers psychiatric treatment, trauma informed care, intensive outpatient care with transportation and case management. They also offer babysitting for children between the ages of infancy and preschool. With all the support and structure they provide, this gives you a chance to get acclimated and focus on your healing. Discharge planning and linkage to community resources will also be available to you.
Latest Reviews
My family and I are very happy and grateful for this psychological service, and especially for my son's psychologist, Ms. Lenora Woods, for her precise and specialized approach to instruction. My son learned many things from Mrs. Lenora about how to enter life with peace and patience. May God bless his life and family. He is very kind. Whenever I talk to him, I immediately feel calm
Response from the owner2 months ago
Lilit, thank you for sharing this! Be well, and stay healthy. - js/Wheeler
Very professional and caring
Response from the owner3 months ago
This is great to read, Richard, thank you! Be well, and stay healthy. - jrs/Wheeler
I have been taking my kids to wheeler for well over 6 years. This place has been going downhill. Staff changeover is ridiculous. Not only do I feel uncomfortable in the waiting room with rehabilitators, abusers, or court mandated patients. Other wheeler clinics have separate floors or areas for children and adults. Today this was along the main walkway. Accessible to any child who used the stairs. This is H or F which can kill your child. This is a serious issue. Wheeler needs to do better!!!!
Response from the owner3 weeks ago
Michelle, thanks for taking the time to share those photos and leaving this review. I sent this to Wheeler and site leadership to look into, especially the photos. We'll look into this all. Be well, and stay healthy. - js/Wheeler 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.4 / 10
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Location
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Inpatient rehab offers intensive treatment for clients who are transitioning out of detox, in early recovery, and at risk of relapse. Housing and meals are provided, and most facilities offer round-the-clock clinical care. Clients engage in multiple counseling and therapy sessions each week, along with extensive recovery-focused life skills training. Many inpatient drug rehab programs include evidence-based complementary therapies, such as meditation, massage, creative arts therapy, nutrition therapy, and experiential therapy.
Intensive Outpatient
Intensive outpatient programs (IOP) offer robust support for clients who are at an elevated risk of relapse, including those in early recovery and those in crisis. Clients in intensive outpatient treatment typically receive between nine and 20 hours of service per week, with the intensity and frequency of treatment decreasing as clients stabilize. The services provided in these programs vary, but generally include addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies.
Intervention Services
Intervention services can be crucial to successfully plan and complete a drug intervention in Connecticut. A professional interventionist can walk loved ones through the careful step-by-step process of carrying out an intervention. This process may be necessary if an individual is causing physical harm to themselves or others, when it is apparent that they aren't going to get help, or when they deny they have a problem at all.
24-Hour Clinical Care
At times during the addiction treatment process, medical professionals must provide 24-hour clinical care in Connecticut. The processes are medically supervised due to the potential dangers of withdrawal symptoms. Staff often prescribe medications to manage these symptoms and curb cravings.
Medically Assisted Detox
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
According to cognitive behavioral therapy in Connecticut, individuals can change their behaviors by changing their thoughts. Applied to substance use disorder, this can be an effective treatment method to help patients transform their thoughts and lives.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational interviewing in Connecticut is a method of communication designed to stimulate motivation and commitment to change. It encourages clients to move toward goals by exploring their own motivations for change rather than coercing them to change through advice, warnings, or judgment.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Eye Movement Desensitization And ReprocessingResearch clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
During rehab treatment, you and your therapist will identify any life skills that you need to develop. Your treatment will include methods to strengthen those skills so you can have a successful long term recovery. These skills include thinking skills, self awareness, and interpersonal skills.
Nutrition therapy provides a personalized, high protein diet that gives your body the nutrients it needs for mental and physical recovery. This is an important part of drug rehab programs in Connecticut.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Sabrina Trocci, PhD, MPA
President & CEO
Athena Dellas Szczesniak, MBA
CFO
Shaunna Monts, MBA, SPHR, SHRM, SCP
Chief Human Resources Officer
Kimberly M. Nelson, LCSW
Chief Program Officer
Nicolangelo Scibelli
Chief Health Strategy Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
91 Northwest Drive
Plainville CT, 06062
Get Help Now - 860-264-6018
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Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW
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