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Windmoor Healthcare

11300 U.S. Highway 19 North
Clearwater, FL 33764
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Exterior sketch of a single-story outpatient substance abuse treatment clinic with a covered entrance.

About Windmoor Healthcare

This center is a behavioral health clinic that offers crisis care, electroconvulsive therapy and treatment for military personnel and veterans, amongst many other treatment modalities. They treat a variety of conditions, such as depression, bipolar disorder, PTSD and substance use disorder. Patients receiving care can stay on-site or work in a number of programs like partial hospitalization or outpatient treatment.

Depending on patients’ needs, they may have to begin treatment with medically supervised detox. The staff will make sure that patients are safe and comfortable while any toxic substances make their way out of their bodies. Once that’s done, patients can begin therapeutic treatment.

This center offers several pathways for therapy and recovery including individual and group therapy, motivational interviewing, art therapy and pet therapy. They even have support groups that regularly visit the site and offer their services.

As this center’s dual diagnosis clinic, patients will have a recovery process that centers around their mental health. Certain issues like depression and anxiety often worsen and act as catalysts to addictive behaviors and those can be treated alongside substance use disorder.

The community seems to love this center as former patients say extremely kind things about the staff, facility and treatment. Patients in the military especially seem to benefit from care at this center. Overall it seems that this is an excellent choice for those in need of addiction treatment or mental health care.

Facility Overview

Bed icon 144
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Anthony DeBerry
1 week ago on Google
5
Peace I am an Active Duty military personnel and the service i review from this place has been amazing. I was apart of the 28 day program and the consistency of service and care did not dissapoint at all. The clean up team and lunch staff even played a role in the care and support of the paitents. They were friendly and approchable with anything asked for. The therapist gave me another look on how to deal woth Mental Health, they were very knowledgeable. Sasha was my favorite Therapist and Mrs Jenn is my favorite Physch , she informed me entirely in the type of meds is best and allowed me to try diff ones that works best for me. The nurses and techs on the floor were nothing but awesome and reliable even if they day were a bit off, they still catered to our needs with no problem. My faviorte nurse is MS KRISTINA and Tech is Ms Jenna. They were so sweet ! Ms Edith in valueables was a doll lol she was more than willing to get the things i needed. The Nutritionist was amazing as well, she led group the best she can with the resources she have but the knowledge was soo good, she most defiently set us up for when we leave and while we was here, stocked our fridge with great healthy snacks. The Rec team done a great job keeping us entertained and involved from work outs with NO-NO, to strecthes with Dean, guitar songs with Music therapist, and creative works with Nurse Carlina. Finally the CEO hosted an town meeting where we voice our concerns and worries, he is approvals humble, carrying and supportive. He went out the way to ensure our needs were met or answered questions why things can't happen. He is very direct and doesn't sugarcoat. He personally came down to unit 11 to let me know that Singing bowls were ordered and will be in on Monday. I would highly recommend this place to anyone dealing with mental health or substance abuse. At first you may feel ashamed or embarrassed but after like 2-3 days you will be open to it and everyone just because the atmosphere of embrace and support from the peers. On the military units you are able to have your phone during certain times but i would recommend trying to stay off it until like the end of the day. This is a great place to heal that inner child to adult that was neglected or abused. I give so much thanks for all that i have encountered and i wish you all golden steps and wise mindsets. You ALL deserve a Raise ... PEACE -WISE
Response from the owner1 week ago
Thank you for sharing such a thoughtful and detailed review of our team. We appreciate your kind words about the supportive atmosphere and will share your feedback with our staff, as it means a great deal to know their efforts are making a positive difference.
Robert Thornton
2 weeks ago on Google
5
Everything was great thank you
Response from the owner1 week ago
Thank you for taking the time to leave us positive feedback! Have a great day!
Cassie Mergo
1 month ago on Google
5
I attended PHP and IOP at Windmoor over the past couple months, and I found it very helpful. I feel much more stable than I did when I admitted. The outpatient staff is compassionate and supportive. I felt safe with every staff member there. They often will notice if someone is struggling and check in on them, which means a lot. Captain, the therapy dog, is one of Windmoor’s greatest assets, and I was so sad to discharge because it meant not seeing her every Wednesday anymore. She was on the unit my first day of PHP, and her presence helped me feel grounded and comfortable in a new place. My only complaint is that I was never told explicitly that my insurance had denied my extension request. I felt another week or two would have solidified the stability I found at Windmoor, and I was told extensions often are not approved by insurance. It’s unfortunate, but it is what it is. I just wish I had been told that my insurance declined to extend my treatment directly - like I was told I would be - instead of having to assume insurance said no when I was handed discharge paperwork. Overall, I highly recommend Windmoor, and if I ever need a higher level of care again, I’d gladly admit to Windmoor’s outpatient programs again. Thank you all for your empathy and kindness!
Response from the owner1 week ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.windmoor.com/contact-us/. We hope to hear from you soon.
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6.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Windmoor Healthcare works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.

Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.

12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.

If a person with a substance use disorder continually denies their problem or refuses to get treatment, a drug intervention in Florida may be necessary. Intervention services can help mediate the intervention by providing an addiction expert. This professional can de-escalate situations and facilitate a healthier discussion between the individual and their loved ones. Specialists can also help families handle issues they don't know how to navigate on their own.

Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Josh Rodriguez

Chief Executive Officer

Dr. Kirby Harvey

Medical Director

Julie Ackerman

Director of Clinical Services

Karolina Austin

Director of Health Information Management

Dr. Tiffany Castleman

Clinical Program Director for the Uniformed Personnel Program

Mario Crockett

Director of Plant Operations

Bill Geurdes

Director of Out Patient Programs

Amanda Marker

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Windmoor Healthcare.

Contact Information

Building icon

11300 U.S. Highway 19 North
Clearwater, FL 33764

Explore Other Centers Near Clearwater

Reviews of Windmoor Healthcare

3.61/5 (307 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.61 (307 reviews)
River Styx
4 days ago
5

Absolutely amazing place, when I first started I was very nervous because I’ve never done group therapy before but after my first day, I couldn’t wait to go back. The staff are all amazing at what they do and they always understand what type of treatment we need no matter how diverse the trauma is. I recommended Windmoor to a friend and she started going and she’s already improving and Windmoor changed my life. I was diagnosed with bipolar 2 before joining group and when I shared for the first time, not only were the therapists giving amazing input but even the other patients had the most amazing and helpful advice and input aswell. The other patients and I have all become friends and we all stay in touch with each other and do check ins on our group chats. Windmoor saved me and so many others . Ten out of ten I will always recommend Windmoor to some struggling with their mental health or addiction.

Response from the owner
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/Windmoor. Thank you again for sharing your thoughtful comments with us.
Bryce Springfield
1 week ago
5

Anthony DeBerry
1 week ago
5

Peace I am an Active Duty military personnel and the service i review from this place has been amazing. I was apart of the 28 day program and the consistency of service and care did not dissapoint at all. The clean up team and lunch staff even played a role in the care and support of the paitents. They were friendly and approchable with anything asked for. The therapist gave me another look on how to deal woth Mental Health, they were very knowledgeable. Sasha was my favorite Therapist and Mrs Jenn is my favorite Physch , she informed me entirely in the type of meds is best and allowed me to try diff ones that works best for me. The nurses and techs on the floor were nothing but awesome and reliable even if they day were a bit off, they still catered to our needs with no problem. My faviorte nurse is MS KRISTINA and Tech is Ms Jenna. They were so sweet ! Ms Edith in valueables was a doll lol she was more than willing to get the things i needed. The Nutritionist was amazing as well, she led group the best she can with the resources she have but the knowledge was soo good, she most defiently set us up for when we leave and while we was here, stocked our fridge with great healthy snacks. The Rec team done a great job keeping us entertained and involved from work outs with NO-NO, to strecthes with Dean, guitar songs with Music therapist, and creative works with Nurse Carlina. Finally the CEO hosted an town meeting where we voice our concerns and worries, he is approvals humble, carrying and supportive. He went out the way to ensure our needs were met or answered questions why things can't happen. He is very direct and doesn't sugarcoat. He personally came down to unit 11 to let me know that Singing bowls were ordered and will be in on Monday. I would highly recommend this place to anyone dealing with mental health or substance abuse. At first you may feel ashamed or embarrassed but after like 2-3 days you will be open to it and everyone just because the atmosphere of embrace and support from the peers. On the military units you are able to have your phone during certain times but i would recommend trying to stay off it until like the end of the day. This is a great place to heal that inner child to adult that was neglected or abused. I give so much thanks for all that i have encountered and i wish you all golden steps and wise mindsets. You ALL deserve a Raise ... PEACE -WISE

Response from the owner
Thank you for sharing such a thoughtful and detailed review of our team. We appreciate your kind words about the supportive atmosphere and will share your feedback with our staff, as it means a great deal to know their efforts are making a positive difference.
Robert Thornton
2 weeks ago
5

Everything was great thank you

Response from the owner
Thank you for taking the time to leave us positive feedback! Have a great day!
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Date Submitted
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