The building is very nice and so are the psych techs. Some of the nurses just want to drug you. They restrained me and forced a shot while I was sitting on my bed playing cards. After that the refused to let me make a phone call even though as a minor I have the right to cal ...
About Acadia Hospital
Northern Light Acadia Hospital is a prominent substance abuse treatment provider in Bangor, Maine. This is a multi department facility, but for addiction recovery they have outpatient treatment including substance abuse counseling and medication assisted treatment or MAT. If you’re visiting Bangor for the first time, be sure to explore its many museums to get a feel for the area and its history.
Meeting Each Patient Where You Are for Addiction Recovery
The holistic approach used by this hospital delivers comprehensive care that meets your physical and mental needs. By exploring both sides of your health, your care team can find interlinked issues that could otherwise go unnoticed and provide more effective treatment.
But “meeting you where you are” means something else here too. Telehealth allows you to meet with your providers wherever you are when you can’t visit the treatment center. It’s a great way to accommodate people of different physical abilities or to simply have a backup plan.
The Northern Light Health network accepts Medicare and Medicaid. They also work with many private insurance plans. If you’re uninsured and worried about costs, you may qualify for their financial aid program.
Latest Reviews
Do not come here for counseling. They are the worst. The staff appears to be driven by politics and ideology and is heavily focused on only helping certain groups of people. They sabotage the good work that doctors in the hospital are trying to do. They informed me today that they have nothing to do with the hospital. They told me they are their own entity. I guess that explains the disconnect between counseling and treatment. If you call that department to complain be ready to get jerked around and hung up on. The counseling department does not care about you.Update: My concerns were met with retaliation. I was refused the same services other people receive. I was discharged against my will. It took 5 years and threats of a HIPAA violation to receive my medical records. 5 years later and they still won't help me fill out a heap application. To top it off when they sent me my discharge letter they included somebody else's. Some poor woman. They provided me with a description of what's going on with her and her name and home address. Her home address. I'm surprised HIPAA doesn't have more issues with this place.When they say they take your complaints seriously that's a lie. That's just damage control. Nothing could be further from the truth.
Response from the owner1 year ago
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (800) 640-1211 at your earliest convenience.
Refuse to take what your going through and work you through it or set you up with further care, been in twice they don't do anything but the last time threw me out when I was compliant and needed to stay longer just so they could charge me for the stay, with no follow up, and the time before that as well no follow up and got no Dr client help as well they would write me up for just asking about a plan. It's been awful, now any time I go to the ER twice for pain, they instantly play good Dr bad Dr and try to put me back in there. I could go in with a laceration of the neck and they would try to psych patient me. Just look at my foot in a dark hallway and say it looks fine just looking with their eyes.
Response from the owner5 days ago
We do not take your review lightly and will investigate it thoroughly. Our patients' health and well-being are our utmost concerns. Please contact us at 207.973.8110 or PatientAdvocate@northernlight.org, so we can discuss this further.
I wouldn't say it's the best place around but it's basically all Bangor's got. I'm not saying it's bad either just I think they could be better. I had to find an IOP program somewhere else because they kept giving me the run around on the phone for a good month. Transferring me back and forth to peoples voice mail and going in circles until I gave up. I was a patient there back around 04 and they mixed up my meds with another patient and when I brought it to their attention I got a lecture from both the nurse and a doc there about "how not to tell them how to do their job", when all I was doing was simply asking them to double check because the pills they gave me didn't look like mine. As it turns out they had my meds mixed up with someone elses but still gave me an attitude about it. I feel I was given good enough treatment there but it could have been better. Bangor Maine isn't a great place for Mental Health Care.
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-Hour Clinical Care 24-hour clinical care in Maine provides rehab clients with a more comfortable detox experience. This can lead to better recovery outcomes. Under this care, clients receive treatment for withdrawal symptoms as well as assistance with mental health disorders. This treatment may include medications, nutritional supplements, and professional counseling to address health issues, addiction issues, and co-occurring disorders.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff & Accreditations
Staff
Mark A Lukens, MBA
Senior VP & President
John J Campbell III, MD, FANPA
VP & Senior Physician Executive
Samantha Foss, DNP, MBA, MSN, RN, NE-BC, FACHE
VP of Nursing & Patient Care Services
Raymond Douglas Doug Townsend, LCPC, MBA
VP of Operations
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(207) 973-6100 
268 Stillwater Ave
Bangor, ME 04401
Get Help Now - 207-805-9392
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Edited by:
Nikki Wisher, BA
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