Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Acadia Hospital

268 Stillwater Ave Bangor, ME 04401
Claim Profile
Acadia Hospital ME 4401

About Acadia Hospital

Northern Light Acadia Hospital is a prominent substance abuse treatment provider in Bangor, Maine. This is a multi department facility, but for addiction recovery they have outpatient treatment including substance abuse counseling and medication assisted treatment or MAT. If you’re visiting Bangor for the first time, be sure to explore its many museums to get a feel for the area and its history.

Meeting Each Patient Where You Are for Addiction Recovery

The holistic approach used by this hospital delivers comprehensive care that meets your physical and mental needs. By exploring both sides of your health, your care team can find interlinked issues that could otherwise go unnoticed and provide more effective treatment.

But “meeting you where you are” means something else here too. Telehealth allows you to meet with your providers wherever you are when you can’t visit the treatment center. It’s a great way to accommodate people of different physical abilities or to simply have a backup plan.

The Northern Light Health network accepts Medicare and Medicaid. They also work with many private insurance plans. If you’re uninsured and worried about costs, you may qualify for their financial aid program.

Similar Rehab Centers

Latest Reviews

Kimberly Mclaughlin
3 weeks ago on Google
4
I just want to say the whole ECT team is phenomenal - I might have been too quick to review my last post- I've done ECT there for 3 years- all the nurses an Dr NG an anthesia DR an of course Ida - they are all the best- every treatment I was put at ease- it was like coming to see family an then taking such great care of me- would I do ECT again absolutely - just wanted to say thank you for all you've done for me an in the future if I need treatment I'll be back-
Response from the owner3 weeks ago
You can always count on our amazing team! Thank you so much for your kind words, we hope you'll think of us anytime you need our services!
Raquel Curtis
1 month ago on Google
1
It shouldnt surprise me that they have a 2.6 star review. I really loved Acadia and it such a shame to post this. I was treated extremely poorly by staff today and because they wanted to treat me poorly because I have a past this woman made up all kinds of ignorant stuff and lies to back track me. I am just in awe with how I was just treated. I will be going elsewhere and I will absolutely be telling everyone how ignorant I was treated and how disrespectful staff was to me and then manipulated my test. Very disappointed in Acadia right now
Response from the owner3 weeks ago
We do not take your review lightly and will investigate it thoroughly. Our patients' health and well-being are our utmost concerns. Please contact us at 207.973.8110 or PatientAdvocate@northernlight.org, so we can discuss this further.
Aliyah Hartman-Ginn
1 month ago on Google
5
I’ve had services here since I was a teen, everyone has seemed very willing to get to the bottom of what’s going on. Therapy services saved my life here.
Response from the owner3 weeks ago
Hello Aliyah, that's wonderful to hear! Please know that you can always count on us. Best wishes!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.5 / 10

Accepted Insurance

Acadia Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Maine provides rehab clients with a more comfortable detox experience. This can lead to better recovery outcomes. Under this care, clients receive treatment for withdrawal symptoms as well as assistance with mental health disorders. This treatment may include medications, nutritional supplements, and professional counseling to address health issues, addiction issues, and co-occurring disorders.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Mark A Lukens, MBA

Senior VP & President

John J Campbell III, MD, FANPA

VP & Senior Physician Executive

Samantha Foss, DNP, MBA, MSN, RN, NE-BC, FACHE

VP of Nursing & Patient Care Services

Raymond Douglas Doug Townsend, LCPC, MBA

VP of Operations

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

268 Stillwater Ave
Bangor, ME 04401

Edited by:
Nikki Wisher, BA

Rehab in Cities Near Bangor

Left arrow icon Back to ME

Reviews of Acadia Hospital

2.58/5 (129 reviews)
3
Staff
1
Amenities
1
Meals
3
Value
4
Cleanliness
5
38
4
11
3
4
2
12
1
68

Reviews

1
Acadia hospital

The building is very nice and so are the psych techs. Some of the nurses just want to drug you. They restrained me and forced a shot while I was sitting on my bed playing cards. After that the refused to let me make a phone call even though as a minor I have the right to cal ... Read More

Jason h.
Reviewed on 1/8/2024
Staff
3
Amenities
1
Meals
1
Value
3
Cleanliness
4
1

This is a hospital where they do not care what patients say, they do not care what they feel, they do not care about their problems, they lie to you and they only use you to make money, all they do is give medicines to people, I completely regret to have visited this place.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (127 reviews)
Kimberly Mclaughlin
3 weeks ago
4

I just want to say the whole ECT team is phenomenal - I might have been too quick to review my last post- I've done ECT there for 3 years- all the nurses an Dr NG an anthesia DR an of course Ida - they are all the best- every treatment I was put at ease- it was like coming to see family an then taking such great care of me- would I do ECT again absolutely - just wanted to say thank you for all you've done for me an in the future if I need treatment I'll be back-

Response from the owner
You can always count on our amazing team! Thank you so much for your kind words, we hope you'll think of us anytime you need our services!
Raquel Curtis
1 month ago
1

It shouldnt surprise me that they have a 2.6 star review. I really loved Acadia and it such a shame to post this. I was treated extremely poorly by staff today and because they wanted to treat me poorly because I have a past this woman made up all kinds of ignorant stuff and lies to back track me. I am just in awe with how I was just treated. I will be going elsewhere and I will absolutely be telling everyone how ignorant I was treated and how disrespectful staff was to me and then manipulated my test. Very disappointed in Acadia right now

Response from the owner
We do not take your review lightly and will investigate it thoroughly. Our patients' health and well-being are our utmost concerns. Please contact us at 207.973.8110 or PatientAdvocate@northernlight.org, so we can discuss this further.
Aliyah Hartman-Ginn
1 month ago
5

I’ve had services here since I was a teen, everyone has seemed very willing to get to the bottom of what’s going on. Therapy services saved my life here.

Response from the owner
Hello Aliyah, that's wonderful to hear! Please know that you can always count on us. Best wishes!
Zack Michaud
3 months ago
5

Response from the owner
5 stars - that's amazing! We're glad to hear everything went well. Best wishes!
wippy marlin
3 months ago
1

Response from the owner
Thank you for taking the time to leave us a rating. We would like to learn more, so that we can deliver a better experience. Feel free to reach out to us at 207.973.8110 or PatientAdvocate@northernlight.org with more details.
Sally Pooler
3 months ago
1

Worst hospital in MAINE!

Response from the owner
Thank you for taking the time to leave us a rating. We would like to learn more, so that we can deliver a better experience. Feel free to reach out to us at 207.973.8110 or PatientAdvocate@northernlight.org with more details.
Jonathan Richardson
4 months ago
1

I been calling them to check in one my girlfriend and they kept hanging up on me, I need to call her to update her on information and I can't talk to her. they just keep hanging up.

Response from the owner
Thank you for your honest review. Our team should always be ready to help you, whenever you call or visit us. Please reach out to us at 207.973.8110 or PatientAdvocate@northernlight.org, so we can learn more, and address any concerns. We hope to hear from you soon.
Maria Kopf
4 months ago
1

Not rating the hospital itself just it’s representatives I suppose, my sister was asking for help in terms of social services because of her mother and they told her she was in denial and sent her to here. They say they’ll listen and then they did that.

Response from the owner
Thank you for the honest review. Please contact us at 207.973.8110 or PatientAdvocate@northernlight.org with more details. We will review this with our team, as we always strive to improve.
Brandi Stoddard
5 months ago
1

Response from the owner
Thank you for taking the time to leave us a rating. We would like to learn more, so that we can deliver a better experience. Feel free to reach out to us at 207.973.8110 or PatientAdvocate@northernlight.org with more details.
DTB Casper
5 months ago
5

I've been here multiple times since I was young and while I was young it was horrible but once they built the new building they made it an extremely comfortable and accepting place and the staff were amazing I have a few that I still miss and it's been a few months since I was there. The treatment was extremely helpful. The only complaint I have is the kitchen the food is barely ever fully cooked and they get the patients orders wrong majority of the time but the staff always go down and make them fix your order for you.

Response from the owner
That's wonderful to hear. We want you to know that you can always count on us. Best wishes!
Lisa K
5 months ago
5

My daughter and son have been reviving med management there for several years. I can not speak highly enough of Arcadia. From the Dr/Clinician to the nurses and support staff. They are caring, professional and go above and beyond.

Response from the owner
You can always count on our amazing team! Thank you so much for your kind words, we hope you'll think of us anytime you need our services!
Sarah Smith
6 months ago
1

Very disappointed.

Response from the owner
We do not take your review lightly and will investigate it thoroughly. Our patients' health and well-being are our utmost concerns. Please contact us at 207.973.8110 or PatientAdvocate@northernlight.org, so we can discuss this further.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Acadia Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline