Access Family Health Society

About Access Family Health Society

Access Family Health Society, located in Chicago Heights, Illinois, provides a comprehensive array of primary care and mental health services, including substance use disorder treatment. Their programming is for men and women aged 18 and over.

Access Chicago Heights offers outpatient treatment services.

Outpatient treatment programming is a more flexible approach to addiction treatment that is a step down from partial hospitalization programs and intensive outpatient programs. This service provides continued support for addiction recovery through individual therapy, group therapy, and educational classes on addiction and recovery. Medications may be managed and for those in need, trauma support may also be offered. The goal is to continue to move toward a life of recovery and a suitable aftercare treatment plan that allows for reintegration back into society.

Individual therapy creates the space to explore the psychological challenges associated with the addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.

Latest Reviews

Lorena Urquizo

2 months ago on Google

I've been visiting Access Clinic for 20 years and they've always been the best. I've met so many respectful people and, most of all, their services are very brave and their doctors are very good. I highly recommend them 100% because I feel without a doubt it's the best clinic. Yesterday I had a very beautiful experience with a new doctor and she made me feel so good, calm, and confident that I loved her. Each time, this clinic helps me more and more, and their doctors are so good and efficient. I've been coming here for 23 years and I wouldn't change my mind for anything.

Response from the owner2 years ago

We thank you for taking the time to share your feedback and for making ACCESS your medical home. We will share your positive feedback with your care team! Le agradecemos por haber tomado tiempo para compartir sus comentarios y por hacer de ACCESS su hogar mdico. Compartiremos sus comentarios positivos con su equipo de atencin!

aja casey-hicks

2 months ago on Google

The staff were extremely pleasant it was my first time visiting. It took some time for me to select who I wanted as my new primary care physician and when I met her, I was extremely happy. Dr. Knazze was very thorough and explained everything to me instead of just throwing information at me.

Response from the owner2 months ago

Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!

Tianna Ramirez

4 months ago on Google

I have options and I am glad I went with this clinic. From the minute I walked, and they greeted me as if I was family.. the front desk staff the nurses the doctors were all helpful with my visit and gave me information for free fruits and vegetables. I really felt my voice was heard with all my medical conditions. I heard a big laugh in the hallway come to find out it was the manager there, she was so funny and making everybody laugh that she bought joy to everybody there, and all the other patients as well. these employees get five stars through Google, but in my personal opinion get 10..

Response from the owner4 days ago

Thank you for taking the time to leave your feedback and for making ACCESS your medical home. We will share your positive comments with your care team!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.9 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.

Aftercare Support

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Sober Living Homes

Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.

Intervention Services

Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.

Medically Assisted Detox

During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

Men and women in Illinois learn to recognize their strengths and capabilities within a group therapy setting. This helps to boost their self image and self confidence as they work toward overcoming addiction and building a healthier life. Group therapy is a perfect environment for you to see successful recovery behaviors and become inspired to manage your addiction.

During one on one therapy sessions for drug and alcohol addiction, you and your therapist work collaboratively to develop effective relapse prevention plans and improve your self awareness. This helps address your specific needs, including the effectiveness of several evidence based treatment modalities that may work best for you.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.

Family therapy helps to rebuild trust and strengthen relationships that have been affected by addiction. Therapists use guided interventions to help families improve their interactions and address underlying issues that impact their relationships. This helps create a supportive atmosphere for the recovery process.

The use of nicotine replacement therapy in Illinois supplies your body with a small, controlled dose of nicotine without exposing it to the other harmful chemicals in cigarettes. This dose reduces withdrawal and satisfies cravings, so you can wean yourself off nicotine use.

Amenities

Residential Setting
Private Rooms

Staff & Accreditations

Staff

Mahomed Ouedraogo, BS, CPA

CEO

Jairo Mejia, MD

Chief Medical Officer

Ekerete E. Akpan, CPA, FACHE

CFO

Cristina Sotelino

Chief Growth & Brand Officer

Norma Tirado-Kellenberger, DHA

Chief Human Resources Officer

Tariq Butt, MD

VP of Health Affairs

Etta Ish Henderson, BA, MPH

Chief Compliance Officer

Mike Baran

CIO

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Contact Information

(708) 754-9687

Website

152 W Lincoln Hwy
Chicago Heights, IL 60411

Get Help Now - 708-470-6914

Rehab in Cities Near Chicago Heights

Back to IL

Reviews of Access Family Health Society

3.3/5 (100 reviews)

Google Reviews

3.3 (100 reviews)

Kenia Guerra

4 weeks ago

Love the staff from the front deck all the way to the dr. They are every pleasant and helpful. I have Taken about every family member here. I’m currently taking my mother in law and the dr has answered every question we’ve had. He’s addressed every concern we’ve had. Getting an about is quick and easy. Let say this clinic is the cleanest clinic I’ve been too. The first thing i notice It the smells and walls when i walk Into clinic and haven’t had any complaints EVER!!

Response from the ownerInvalid relative date format:

2 months ago

Response from the owner3 years ago

We thank you for taking the time to share your feedback and for making ACCESS your medical home. We will share your positive feedback with your care team! Le agradecemos por haber tomado tiempo para compartir sus comentarios y por hacer de ACCESS su hogar m�dico. �Compartiremos sus comentarios positivos con su equipo de atenci�n!

4 months ago

Paulette Philips

5 months ago

SO POLITE & CARING, I USE TO GO HERE ALONG TIME AGO BUT I STOP, SO HAPPY I CAME BACK!!!

Charissee Hill

6 months ago

Response from the owner6 months ago

Angel De’Quen

8 months ago

They never have appointments Available at this location. Everytime I call they schedule me 4-5 months out and I have to go to the ER. The attitudes are poor but it’s Illinois so that’s normal !

Thank you for taking the time to leave your feedback. It’s important to us that our patients are taken care of and as we continue to work towards improvement, we would like the opportunity to resolve this issue with you directly. Please email ACCESSFeedback@achn.net at your earliest convenience and someone will contact you shortly.

Lourdes Munoz

9 months ago

Response from the owner9 months ago

Adonna Waller

This Is An Amazing Facility, The Staff Are All Very Professional And Very Kind. They Are Very Knowledgeable And Helpful And Willing To Help You With Anything You May Need, I Will Definitely Be Returning.

J. B.

My wife and I have been going to Family Health society in Chicago heights for over 10 years. The staff in clinic are exceptional. The Doctors have changed over that time but they have all been the best. They have respected our requests and kept us in good health. They have recently helped me a lot when my wife became bedridden with telehealth visits.. The only downfall is trying to get someone on the phone unless you want to make an appointment. You get routed to a call center and the operator follows a script that asks the same nonsense and will not transfer you until they feel good and ready.

Christopher Mendez

Today I was seen in office today by Mejd I really liked how attentive he was to all my concerns and how promptly I was able to get an appointment being that it was the same day appointment. Medical assistant Francesca was very pleasant and was very nice throughout the whole process would really recommend this health center to family friends. And also to Claudia to be able to draw my labs even though it was almost the end of the day!!

Thank you for taking the time to leave your feedback and for making ACCESS your medical home, Christopher. We will share your positive comments with your care team!

Milennys Velasquez

10 months ago

I do not recommend it at all, they do not give priority to their patients and have no consideration when scheduling appointments for my son.Terrible treatment from the staff

Response from the owner10 months ago

Thank you for taking the time to leave your comments. It is important to us that our patients are cared for, and as we continue to work to improve, we would like the opportunity to resolve this issue with you directly. Please email ACCESSFeedback@achn.net as soon as possible and someone will contact you. Gracias por tomarse el tiempo para dejar sus comentarios. Es importante para nosotros que nuestros pacientes sean atendidos y, a medida que continuamos trabajando para mejorar, nos gustar�a tener la oportunidad de resolver este problema con usted directamente. Env�e un correo electr�nico a ACCESSFeedback@achn.net lo antes posible y alguien se comunicar� con usted.

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